Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Peter is amazing! He helped repair a few areas in our basement and storage room that were leaking…read morein our foundation. We have been bone dry since he fixed the problems. He is very knowledgeable and honest. We will continue to refer him and use his services in the future.

Vince and the team were great. The technicians who handled the repairs were very informative--they…read moreshowed me all the issues and went above and beyond to make sure my water leak was fully resolved. The pricing was also very fair. Emi, thank you for making the payment process so easy. I really appreciate the excellent service.

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the…read morebeginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages.

I messaged Ryan about a drainage issue I had with my back outdoor staircase. He helped me…read moretroubleshoot over text and was able to solve the issue for me without even coming out or charging me. I'm very grateful and impressed. Highly recommended.

Ryan and his crew did a fantastic job on two foundation cracks in my foundation. Would recommend…read morethem to all who need similar work.

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

were very pleased with the work Perma-Seal did to help us with the water that was getting into our…read morebasement after each heavy rainfall. Their tech, Jesse Xidis, did a great job at diagnosing and locating the large crack in the foundation wall where the water was coming through. Jose, our technician, did a great job at repairing the foundation wall and explaining the repair process, and we appreciated his kindness. We are glad that we hired Perma-Seal to help us resolve our water problem. Thank you to the great staff at Perma-Seal!

Excellent! My electrician was excellent, my outlet was fixed nicely and timely. He was sweet and…read moreexplained everything. Give him a raise! The company is great too.

I hired them for exterior drainage and their solutions have been a disaster than leads to a never…read moreending cycle of water getting pumped and draining back into the house. I have an insane amount of standing water right in my front walkway after a storm so I have to go out with a broom to spread it around only to have more and more keep pump directly in front of my house. I fear that it's doing serious damage, for worse than before I hired them.

We've been having flooding issues in our basement and found that we needed to get a sump pump put…read morein since our original one was outside (not sure why it was ever outside mind you) Only being in the area for 2 years now we asked a trusted friend for recommendations on who to have come out and they shared Area Wide Waterproofing with us. We called and received an estimate on what it would cost to get the sump pump put in and within a week's time we had Craig and Brandon out to do the job. They were professional and explained all that would need to be done and the job was completed in a few hours. They did a great job and made sure that all the dust from having to open up the flooring was kept under control. I am appreciative of the job they did and I want to say that these guys are fantastic. I definitely recommend this company and can attest to a job well done!

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

Customer service needs to be worked on. Unprofessional phone etiquette. No follow up. I had an…read moreestimate done and a quote was sent but they didn't follow up with a call. It doesn't appear that they are interested in doing business with me. I discussed 2 quotes with the man that came to do the estimate and was only given 1. No follow up call. Poor service. I would never want to work with this company. My suggestions to this company: 1. Answer the phone with a friendly and profesional tone. 2. Confirm the appointment 3. Provide a timely estimate. 4. Follow up with the customer by phone.

We needed to replace our sump pump because it was old, noisy, and there was a bad smell. SafeSeal…read morecame out the next day and quoted us a fair price that was cheaper than the other quote I received. The two employees we worked with were really nice guys who explained everything clearly. They did a great job!

I've used Acey for our sump pump needs for around 13 years, and he's honest, hard-working, and has…read morehigh ethics. Recently, I decided to have our two (battery and regular) sump pump lines buried (yes, they were above ground for 16 yrs!) and at first Acey said take it out at least 40 feet and I said how about 20 feet. So he buried them 20 feet out but we found out the water was not draining enough from the pop up drain, and instead finding its way to our foundation. When I told Acey, he came out, and extended it another 50 feet (70 feet total), and he discounted his rate, since the first time did not work well. I really give credit to him, because he originally wanted to A) extend it out 40 feet or B) extend it & attach it to a city drain in our neighbor's yard and I talked him out of it. When it turned out his better judgment was the correct one, we paid him more, but he was kind enough to discount our rate. So, total was $2650.00 but honestly, it's tough to have a 70 foot pipe installed correctly for less than that, especially supervised by a licensed professional. And, another thing I like about Acey is he will tell you things you can fix on your own. Example, we had a small leak in our basement, after the July 4th rain. Acey put my hose into the window well, turned it on, and pointed out how drain was clogged where water leaked in, and told us how to clear it. We cleared it on our own, and shored up the dirt around the foundation, and we caulked the window inside and outside. The next hard rain, we had zero moisture. He'll tell you what he'd charge, but he also gives you the opportunity and advice to do it yourself. He's all about helping you save. So, he's our guy!

Can't say enough about Acey and Sump Pump Medic. With three visits, he completely updated our Ion…read moresump pump systems compared to what was originally installed when we had our house built 9 years ago. Our new set up is now correctly sized and configured to operate efficiently like we need. There is a creek at the end of our block so the water table is high. We feel confident that Acey's hard work will keep our basement dry. He's a hard worker, a great troubleshooter and takes pride in his work.

I reside in an older building which developed numerous masonry issues prior to being converted to a…read morecondo building. STAR has helped to restore the integrity of the structure of our building, section by section. They are highly knowledgeable and skilled. STAR has been able to resolve many very challenging masonry issues. They've been able to use various strategies to work from the upper level of a four-level building. Their prices are very reasonable. Peter and Voytek, the owners are highly professional, communicative and timely. Their jokes and pleasant personalities are added perks!

Star Tuckpointing was recommended to me by a friend, and I'm glad I chose them. They were…read morestraightforward, honest, and fairly priced from start to finish. They took the time to explain exactly what work needed to be done, why it was necessary, and answered all of my questions, including advice on future masonry projects around my property. Communication was excellent, with clear expectations on timing, scope, and duration of the work. Most importantly, the quality of the finished work was outstanding. Highly recommend. 10/10. Peter and Voytek are the absolute best.