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    Basecoat

    4.0 (6 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - Basecoat

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Basecoat On Fifth

    Basecoat On Fifth

    (150 reviews)

    $$$

    TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

    Nice and clean place. I really liked how thorough and detailed Lisa was with the cleaning of my…read morenails. She asked if I wanted a particular shape and I said almond. I've never been to a nail place that charges $5 extra for a shape and she didn't say it was an extra fee and I didn't realize it was until after looking on the menu at add-ons. That's the only downside is them adding a fee to nail shapes.

    The Nail Spot

    The Nail Spot

    (8 reviews)

    I walked in earlier this week and ended up getting to sit right down, even on a busy day. Bruce was…read moreso incredibly nice and helpful. He did a fantastic job on my nails, arguably better than the nail salon I've been going to for years. He adapted quick when I asked him to do a design on my nails. He educated me on what was best for my nails. I loved the atmosphere and communication between all of the staff. This is definitely my new spot! Thanks Bruce and team!

    Came in on yesterday for a dipping powder appointment with Anh. Originally I scheduled the…read moreappointment for 1pm but changed to 12p since I was told she had a 2pm appointment. I changed to have more time instead of being rushed, as these were my birthday nails and I wanted them to look very presentable. I've been to this shop a few times before and have never experienced this rudeness and unprofessionalism I received yesterday. I showed Anh what I wanted done and she confidently agreed she could do the designs. My nails were rushed the entire time during the design part. What was suppose to be an ombré French tip, was not. I calmly stated to her that it did not look ANYTHING like ombré. She simply took the tip of a brush and just dabbed dipping powder on top, then she immediately became dismissive and rude once I explained to her the design wasn't accurate. She rolled her eyes several times and scoffed repeatedly while finishing and correcting my nails. Once finishing my nails, Anh went to the back room of the shop instead of immediately checking me out. I stood up front waiting to be checked out longer than I should have after an unprofessional service. I will NEVER be back to this shop for the way I was treated yesterday.As a registered nurse, I take pride in how people are treated. I'll for sure make sure other nurses and doctors don't come here as well.

    Basecoat - othersalons - Updated May 2026

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