What a well run practice! I was new to the area last year and searching for a dentist for just a regular cleaning and Dr. Kami kept popping up as one of the best dentists in the east bay. Conveniently he was just a 5 minute drive away from me. Unfortunately, he was out of network for my insurance (only 70% coverage) but decided to try him out anyway because of the great reviews and I wasn't disappointed!
The office itself is beautiful, clean, stocked FULL of every kind of magazine, coffee table books etc. Wait time is always less than five minutes. The equipment is state of the art, super fancy, etc. (including those walk in x-ray machines that take a 360 view of your teeth). PLUS there's a parking lot which, around here, is an amazing perk. I'm always late to appointments and not having to factor in another 10 minutes trying to park on the street in a super bum-y area is awesome. Dr. Kami himself is very sweet and remembers little details you told him (he must write them down somewhere and then review his notes just prior to seeing you again, which is fine with me...a cool way to make your patient feel special). I also like that they put chapstick your lips before they work on you, and then give it to you to take home!
Each new patient has to have an exam performed first including x-rays, etc. before the patient can get a cleaning, which is kind of annoying because it's another bigger expense while the cleaning itself is very affordable. I went ahead and did it and then scheduled a cleaning, which went well - the hygienist spent a long time on me and seemed to do a good job. The only weird part was that Dr. Kami never came back in at the end to check her work. Every other dentist I've ever been to, that's standard procedure to check things over after the hygienist is done. Maybe the hygienists here are just that good? Who knows...either way, that's really my only big gripe about this practice. I like that he doesn't try to upsell you on things or use scare tactics to make you get extra work done. The only thing I was told at my initial exam was that I needed two fillings but they were never pushy about it. I scheduled it on my own for 4 months later and never got any pushing or phone calls etc. in-between to hurry up and do it.
I came back here yesterday for a filling and that went very well (despite me having to pay way more out of pocket because they're out of network :( They use the resin filling v. amalgam which is awesome because a) you don't have to worry about potential metals seeping out into your system and causing potential neurological issues and b) it can be colored to the shade of your tooth so you can't even see it when it's done. Awesome. Apparently, this practice stopped using metal fillings 15 years ago, which is so ahead of the curve, considering some dentists still do despite its controversy! (I was worried about it, so I asked a lot of questions prior to my filling). Dr. Kami came in first to numb me and drill and then left two hygienists to finish the job of filling and sealing. Which again was fine, but thought it was super weird that he didn't double check their work when it was over. I didn't see him again after he was in initially. This is where the one star off part comes in. If only for peace of mind, I think it's appropriate for the doctor to come back in and look at you, especially after a filling if not after a cleaning.
Big points for Dr. Kami calling me later in the evening to check on me, though! That was a great last touch point for doctor-patient.
Overall pretty happy with this place, will definitely come back for my next 6 month cleaning! read more