Great customer service! They fixed our tire promptly! I would highly recommend Lee's Auto Repair.read more

It was a BIG operation on our vehicle. Lots of labor (4+ hours) = lots of dough re mi. RIGHTLY SO!…read more Because the mechanics are SKILLED and did a great job! Much appreciated. And well with the cost. I would caution the owner on his messaging regarding his political signage as one enters the building. Sir: it turns off at least 40% of potential customers.

Great couple! Very friendly and affordable! I highly recommend them! I got all the answers I had…read moreexplained to me before doing any work. Oil change same day.

Everytime i take my car here they always get it fixed for half the price of any other shop or the…read moredealer ship. They tell me what could be wrong and only fix what actually needs fixed. This is the only shop i will ever go to now. Good honest people are rare nowadays.

I asked for my heat to be fixed and they bought a kit and they kit didn't fix the told me that…read morethey give up and I had to take it somewhere else so I did i took my vehicle there more then 4 times to get it fix and when I took it in had no ac but I had heat now I have ac but no heat now

The best in the northland! Very fair and always explains things on my level. Thank you for…read moreservicing my old car for these many years!!

After reading the reviews, I decided to take my car to Kevin's KC Brake and Auto for brake and tire…read morework, and I'm so glad I did. The team performed a detailed multipoint inspection, provided photos, and explained everything clearly so I could make informed decisions. I never felt pressured. They were honest, upfront about pricing, and only moved forward with my approval. I'll definitely be going back and highly recommend Kevin's Brake and Auto.

Good honest work at a good price, explaining issues and prices before service begins, will come…read moreback,

Took my 2020 Lexus that I purchased several months prior in for the first time for an oil change. I…read moreasked the representative if when topping off coolant if they would use Lexus recommended coolant he said yes, they use universal coolant. I informed him Lexus recommends never to mix universal coolant with Lexus lifetime coolant. The rep responded with a smirk, "ok, then I won't top it off". It's important to me that the proper fluids are being used as recommended. I'd rather pay Lexus that extra $30 and drive another 15 min to ensure my investment is being cared for as recommended. However, to their credit, Oil change was done in a reasonable time frame.

Honest and thorough. Good explanations of what's wrong, what needs to be done, and if something…read morecan wait.

I go here for alllllll my car needs(for 7-8years now). I've had nothing but positive experiences…read more As a female, it's easy to be taken advantage of by mechanics. This shop has always prioritized saving me money by explaining what work was more urgent, and what could be put off til later. I've driven older cars, so work needed can add up. I also appreciate how they update you throughout the process and do their best to get you mobile again asap. Fast, friendly, and honest work!

Was new in KC and looking for a new reliable shop because my VW GTI 07 was on it's last leg. I was…read moreimpressed a few times by these guys and finally decided to write a review. They really care about their work and about their customers. They would text me back updates to the minute most times. I've never had an issue with the price and the few times I pushed back on the quote, they were able to break it down and I was able to corroborate what they were telling me either online or from others mechanics. I've been working on cars my entire life and these are car people. Go here for quick, knowledgeable, and honest mechanics. Neil, Erik, John all commendable.

Found this company recommended by another automotive company too busy to help me; and I am so…read moregrateful! Thomas Automotive found my problem and fixed it right away. I found the owner and head mechanic to be knowledgeable and honest, ( a rare combination with many automotive shops in the area). In addition, when a last-minute problem popped up before a road trip, they found the culprit and we were on the road. They also refused to except payment because it took less than 5 mins. to correct. I am having more work done on another rig next month. I would highly recommend this shop. Try it and be another happy customer! BTY, estimates are only 50.00 with this shop, a real money- saver.

We had a great experience with this business and we have found our new mechanic!…read more We brought our vehicle in and they had it looked at very quickly. We appreciated the clear and honest communication. Repairs were done within a reasonable time and for a fair price. Would 100% recommend this shop to anyone.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.