Do not come here if you're a woman and are unfamiliar with mechanical issues, you will be ripped…read moreoff and stolen from!!! I paid about $770 for two break pads, two rotors that didn't need to be replaced but was forced into because they refused to replace break pads if I didn't because "they don't service break pads alone", and one caliper to be replaced. The caliper itself cost $350 for them to provide and put a "newly refurbished caliper" on my car. I trusted that they would do the work they charged me for only to realize two days later, they had put the exact same caliper that was already on my car back on my car. When I took my car back in when I got the time to do so, I was told that the caliper got rusty due to the weather two days after they put a brand new one on and it was my fault. A brand new caliper doesn't get rusty and need to be replaced two days after being put on. My other calipers that's been on my car for YEARS isn't rusty nor in bad shape or in need of immediate repair like the "newly refurbished caliper" they put on my car. When I asked if they could replace it since I had a warranty and realized it was the exact same caliper that was already on my car or at minimum in the exact same condition, they refused because they claimed it was my fault, the fault of other unrelated work that needs to be done on my car that they want money for, and the hot weather's fault that it needed to be replaced after only two days of their work. They're predatory, misogynistic, dishonorable, racist, demonic, narcissists! If that sounds like the service you're seeking, come here! *Image of the same rusty caliper below & proof that I paid for it to be replaced. I was also told I had to pay for break bleeding, the fluid, etc in order to get caliper replaced.

After reading the reviews, I decided to take my car to Kevin's KC Brake and Auto for brake and tire…read morework, and I'm so glad I did. The team performed a detailed multipoint inspection, provided photos, and explained everything clearly so I could make informed decisions. I never felt pressured. They were honest, upfront about pricing, and only moved forward with my approval. I'll definitely be going back and highly recommend Kevin's Brake and Auto.

I recommend. Quick to get in and estimate. Car ended up being too far gone to spend on fix. Not…read moreshops fault. They were fair and straightforward. I recommend

Quality work at reasonable prices. I was able to get an appointment quickly. They performed the…read morerepairs in the time frame they quoted. Kevin

started on 10/7/25 companed about my brake pedeal going to the FLOOR. Well they ex-ploded my…read moreanti-lock brake module ,then was very rude NO im sorry,just get a tow truck and take your car. Well the part is not AVAILABLE unless i can find a USED part,the car has 63,137 miles on it - - - -but NO brakes NOW THANKS TO THERE LAME REPAIR work. VERY POOR CUSTOMER SERVICE AND PEOPE WITH BAD ATTITUD'S im a 77year old male,and never was i treated like THIS by a Business...... would NEVER RECOMMMEND THEM!!!!

Called them on a Saturday about noon when they closed at 2. I was in a real pinch with a flat,…read moreshredded rear tire. They told me to come on up and they'd get me in. No drama and total pros. Took great care of me. When done mounting the new tire, the tech took a moment to wipe clean the wheel. Nice touch.

Great couple! Very friendly and affordable! I highly recommend them! I got all the answers I had…read moreexplained to me before doing any work. Oil change same day.

Everytime i take my car here they always get it fixed for half the price of any other shop or the…read moredealer ship. They tell me what could be wrong and only fix what actually needs fixed. This is the only shop i will ever go to now. Good honest people are rare nowadays.

These guys are awesome! They do what needs fixing and they do it right. I come to New Concept…read moreanytime I have a problem with my vehicle.

This is an Auto service place that makes sure the customer is taken care of. I can't recommend them…read moreenough. I am a guy that generally does my own auto work. But I have trusted these guys in the past and have even found a mistake one of the techs made, and I brought it to the attention of Louis, and he went above and beyond in taking care of the issue as well as insuring that the little details matter. You can trust these guys!!

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

This place has *excellent* customer service. They are honest and will explain everything in a way…read morethat makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.