This place has *excellent* customer service. They are honest and will explain everything in a way that makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring. read more

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend this place.

Called and got a quote because Grain Valley Muffler couldn't get me in until the following day. Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness. read more

Just had post a short message thanking Jim for the prompt, professional, honest service I received. I was very impressed and will definitely be back . read more

I've been taking my truck to Midwest since 2016. They've been okay until this last time, when I was moving and needed to install new brakes and Timbrens bump stocks front and rear. I brought the parts to them. They had the truck 2 1/2 days. No call to tell me brakes were done but the suspension bolts "had a rust issue". I had to call them to find out there was a go/no go decision for me to make on the Timbrens. When I went to pick up the truck and the front Timbrens back, saying "the brakes included a pad, so these were extra!". No call to ask about that either. So $480 later and the front Timbrens aren't installed. Very poor communication from them and I asked, why didn't you just do what I asked you to do? Response: "oh I thought we were only talking about the rear". A lie, he told me moments earlier about the front Timbrens. Even if I weren't moving I would not go back. read more

I was needing my car repaired and I had been there before they are trustworthy which is big deal for me as being a woman always was worried I'd get messed over not here they did fantastic work ever time I went I'll definitely recommend them and use them if needed In the future. read more

After moving here from out-of-state and feeling very happy with my previous mechanic, I was leary about finding a new one. However, I have had both of my Acuras in for service, and one for extra work that needed to be done, and I am happy to say that I am grateful for finding a mechanic I can trust. Thanks, Midwest! read more

I'm roadtripping with my mother in my beater car back to school in colorado from the east coast, and the beloved rust bucket started to have an issue where it was trembling down the highway! We had no idea what to do about it, or if it was serious enough to put a stop to our trip, so we decided to get it checked before going any further. We called 30 minutes before they closed, and they fit us in first thing in the morning. They took the car for a drive to try and figure out what the cause of the trembling was, inspected the car and gave us a solution (1:30 hours of work), and took it back out to see if what they had done fixed the issue, and it did! We were charged an incredibly reasonable amount for the time they spent inspecting the car and the short time frame we were stuck in. They were wonderful, and we were able to make it to Colorado on time with no mishaps afterwards. read more

I have been going there for over twenty years. They are top of the line. The best in the business.

I highly recommend this shop! I recently had to have my Cam Shaft replaced and I must say, I am extremely satisfied with their service and pricing. Jim is really the best! He went above and beyond to not only deal with my warranty company and all their hoops but he spent an incredible amount of time on the phone with me to explain the warranty process and the issues with my car. He also took the time to explain options I had regarding the repair of my Jeep. I have never been more impressed with a business never mind a repair shop. Jim is so knowledgeable, patient, fair, caring, and overall just a great man to deal with. I was already a loyal customer here and this sealed the deal. I cannot recommend Midwest Auto enough! read more

Got a car you love, take it to Midwest Auto Services. My BMW 328i was a mess, the valve cover was leaking / dropping oil all over the engine bay causing a no start problem. They replaced the valve cover, threw in new plugs, cleaned the engine bay, and turned a car i was ready to scrap into a gem which i am still enjoying some two years on. Thank you Midwest Auto Services!! read more

Not enough stars!! This company is the best, caring, professional auto repair shop ive ever been to. Jim you da man. Works great with customers very transparent with everything, price, what needs to be done to your vehicle, ect... Thank you for all you did. People trust me when I say best in town!!! Thanks again Steven Weidman read more

I purchased a Lexus EM 350 and am looking for a good small shop to take care of it. Do you work on imports like Toyota & Lexus. Every thing is fine at this time,but I want someone I can depend on to maintain it in the future. Oil Changes, Tires & soforth. Please Advise read more

Jim is amazing! He was 15 min from closing and he took the extra effort to squeeze me in after closing time. I was traveling across the country due to corona virus and my wheel bearing broke. It needed replaced ASAP and Jim expedited the part and had me back on the road in 1 hour! Thanks again Jim, you are awesome and your customer service and staff are superb. Not only does Jim care about his customers and quality of service, he is also a very friendly hospitable! read more

I've had nothing but good experiences with these guys. They get us in to the shop quickly and out of the shop equally quick. They're super helpful in educating us and helping prevent problems as well. read more

I recently took my Jeep in for what I thought was a problem with either the starter or the alternator and knew that it would be expensive. After they diagnosed the issue, they found it was only a problem with the battery. They went above and beyond to contact the manufacturer, as they saw that it was still under warranty, got a replacement battery, and installed it at a very inexpensive cost. Their resolution also fixed a problem with aftermarket lights on the front of my Jeep that was already estimated to be over $500 to be rewired. Midwest Autos honest and impressive service has saved me nearly $1000 in expenses and I'm so appreciative for the quality service. read more

I was driving from Ohio to Denver and started getting a bad engine noise. They got me in early the same morning I called and had me back out the door in just a couple hours. They were very friendly and the price was better than fair. This was service I don't see often when I am between a rock and a hard place. I highly recommend them. read more

Had a wiring issues fault on our LR4 motor left bank failure, motor would go into limp mode which meant not going over 35mph when this happened . Been to the dealer & two other places. Problem was still there. Midwest was our last try on fixing the issues. They had us done & fixed same day. Charged 2hrs labor. Incredible job guys . Going on 3 months now & no return issues had so far. read more

Wow!! What a phenomenal business and experience! The absolutely genuine level of professionalism, and kindness shown to me during each of my interactions with this business from EVERY employee, but in particular from Jim and Jeff has without question made me a lifelong patron. I would without ANY hesitation recommend this business to every single person I know, and in particular, to EVERY woman I know. Jeff, thank you so much for being willing to drive me home! I appreciated that so much! Jim, what can I say about your sincere kindness and humor during such a stressful event! Thank you SO MUCH for continuing to offer your help and advice definitely past what would have ever been expected! I truly cannot thank you enough..ever. Sincerely and with the warmest regards, Sandie Moritz read more

Great service and low prices. Brian and the crew are top notch. Check them out for all your needs from oil changes to all repairs on your vehicles. Impressed with rate quotes on website Fast and reliable read more

This place is fantastic. Jim is a stand up guy. I brought my car in for some work and when I picked it up it was louder than when I dropped it off. I complained and took it back. Jim quoted me a fair price and made the repair right. They will get a lot of my business from now on. Great job, and very professional. read more

I've had Midwest do quite a bit of work for me including repairing a broken timing chain and tensioners, air conditioner system, and lots of preventative maintenance. They are absolutely not the cheapest mechanics in town, but several times it has definitely been worth it. They aided me in dealing with a warranty claim which could have cost me over $1,500.00 in addition to lobbying for a rental car on my behalf. read more

I called from Long Beach california, to find a shop that could work on a dear friends car in Blue Springs. Brian answered the phone and was very professional with me. He is going to try and find a spare tire for a saturn vue, and help with an AC problem. He treated me great and I look forward to doing some business with him. !!!!!!!!~ read more

Very kind, fast service - even on a busy Saturday morning! First time I've ever had an oil change where they didn't try to upsell me on 87 extra things I probably didn't need. Even though I was just an oil change I was treated well. Nice waiting area with coffee, juice, water, and snacks. read more

I had to take my vehicle in for yhe dreaded annual inspection! I was able to email for an appointment and Brian got back to me almsot immediately. They got me in the very next day. They were done with the car quickly and they were beyond helpful! Will definitely go back...fingers crossed I don't need to though outside of inspection! read more

We were on way home to Denver. Our cars alternator went bad. We got off the highway at Blue Springs MO and went to Firestone. They said they didn't have a tech on duty that could do the work. They saide Midwest might be able to help us. I called Midwest and spoke to Jim the owner. After explaining our situation to him he said bring the car in and he would look at it. It was the alternator and it needed to be replaced. Jim was was super nice. He said he could fix it and have it done by late afternoon the next day. Mind you this was late in the afternoon on the 29th. So Jim took us to the hotel that is down the street about a mile or so and made sure we were able to get a room. On the 30th by 10am he was calling saying the car was ready and to give hime call when we were ready to leave the hotel. Jim came to the hotel picked us up took us back to the shop. Jim got us back on the road. Jim and his staff went above and beyond to help us out and get us on the road again. If you ever need a good honest repair shop in Blue Springs MO go to Midwest read more

Brian was a HUGE help. I went in to have my passenger door window fixed, it had come off the track. It was a quick and easy fix with some clue and clamps, I was expecting the worse and hoping for the best and was thrilled it was a quick and easy fix. So impressed by the window I scheduled an appointment to have my A/C looked at, Brian assured me that if there were any issued we'd discuss it first. I had a leak, he replaced the valve for me and refilled the Freon and I was out the door. Now this aren't the biggest repair jobs but their honesty is what has impressed me and they have a new customer. They could have milked it for a lot more - and many places I've been have I'm sure. I also LOVE that they're open on Saturday's makes it so convenient for an oil change or a minor repair. read more

Jim runs this place & he's wonderful. I've been bringing my cars to them for the past few years & nobody has ever taken care of me like they do. Their employees have warm, friendly demeanors upon greeting you and they explain things very simply and thoroughly. Prices are competitive and their handiwork is fantastic. They don't linger on the work and I get my cars back quickly. Love these guys! read more

Brian's customer service and knowledge is amazing!! He's not your typically auto repair guy. I could tell he was very genuine and did not want me to get ripped off, which another store was trying to do. I actually called Midwest Auto Service by accident. I thought I was calling the store I visited earlier that day, who quoted me over $4,000 in repairs. As I explained that so he would remember me from earlier, we realized I called the wrong place. He knew what they quoted me, and Brian went out of his way to text me after I hung up to say he did not agree with the diagnosis based on the information I gave him. He offered to look at my car for free. Of course I took him up on that offer. He tried a few things, and I'm going to go back to see if his tests work. If so, he will save me thousands of dollars!! I was very impressed Brian reached out to me after calling his store by accident. read more

I will seriously never take my vehicles anywhere else. Its really hard for anyone to trust any auto shops, but I would seriously trust these guys with anything. I've been 3 or 4 places in the KC area and always feel SICK to my stomach after the service. Not these guys. The first time I came here after getting tons of other quotes all over KC they probably saved me around $1500 when they didn't have to. I (idiotically) told them what the other quotes were and they scoffed at them! All in I think they charged me $100 and the car has been perfect ever since. This time I came in with an AC problem. I'll update regarding the service this time, but you won't find a nicer and more honest group of guys in this industry. They're still doing it right. I WOULD DRIVE HERE FROM ANYWHERE IN THE METRO. My previous review: "Brian and the crew are doing it right. I went in for the first time this week and I experienced something I've never experienced before in the automotive service industry - honesty. Brian actually went WAY out of his way to diagnose my vehicle and saved me a ton of money on parts. I am convinced that their business plan is to blow everyone away by providing excellence for less money than they should charge I will never go anywhere else for my vehicle maintenance or repairs. I've been to all the chain stores and half of the independents and I've never been able to let my guard down and feel like they weren't just beating money out of me. Brian gave me 3 different options for my car to save me money - you just don't see that. Competent, efficient, and honest. I was referred here by a friend and they have my business forever. I NEVER write reviews, good OR bad, which should tell you how impressed I was. Thank you guys for your outstanding service. Everyone I know will be hearing about it!" read more

Made an inspection online overnight, and I was able to get an appointment today! It will take me longer to register this beast at DMV than the actual inspection... Sweet! read more

CROOKS! My wife brought her car in to have the brakes examined and to ask about a 60K service. I was tied up in a meeting so I couldn't take the car over myself. They called her with an estimate of almost $1200 to do rear brakes and some filter changes. This sounded ridiculous to me, so I called around. The Volvo DEALER was $200 less for the same service. When I called to ask for a detailed list of costs from these guys, I got a dismissive attitude and some speil about 'only using the OEM parts...' Well, I suspect the dealer's service department uses the same. I did some research on the parts costs they quoted me and could obtain them, in same form, for about half of the cost. If I wanted to use a more generic form for some things (such as filters an brake pads, of which there is little appreciable difference on a non-high performance car like hers) the savings were even higher. With this information I called my usual garage in the city for an estimate. I walked through each item, and for the lot his quote was $550. So we elected not to have fleming perform the service. I called over there earlier in the day and told them to hold the car, and not do any work on it. The guy I talked to said they would. When she went to pick up the car, they claimed they had performed an oil change to a tune of $70! and charged her some kind of 'diagnostic fee' of $40 on top of it! I've seen this kind of crook before. Because she was 1. a woman and 2. in a nice import they thought they could rape her pocketbook. They should be ashamed of themselves. Avoid this place like the swine flu. read more

Highly recommend this place if you are the type wanting an honest evaluation of your vehicle and what it will take to keep it on the road for years. These guys are honest, straight forward, and make sure you are taken care of. read more

David, the owner, helped me diagnose the cause of a check engine light when it flickered on in the midst of a road trip. Rather than take advantage of an out-of-towner with unnecessary repairs (as the Firestone up the street tried to do), he took me under the hood, where he clearly explained the reason my light was on and the importance of the fix, helping me make the right choice (to make the repair at my destination) rather than pressuring me into making the choice that would earn him the most money. He then tuned up my car for the trip and made the little fixes that would improve my mileage. David is highly knowleadgeable, scrupulously honest, and a pleasure to deal with. I would never hesitate to return if I ever end up in the area. read more

This place is awesome- I wished we lived in KS so we could come here for all of our car issues. We are driving across country in our newly owned but very old 1977 Motorhome. We couldn't find anywhere to take us for an oil change because we were "too big." (We were trying to avoid camping worlds who have longer waits and require appointments) After being turned down and multiple shops, We call this shop from about twenty miles away and they say, "I don't see why not, bring her down." They got us right in with no wait, completed our oil change in the parking lot and proceeded to answer all twenty of our engine questions (this is our first time driving cross country and our first time owning an rV let alone an old one that is loud and has lots of strange noises we are unfamiliar with). The guy even gave us a mini lesson (let's call it an education) on our engine, the coolant, how to check all our levels, etc. I feel like we walked away with a little education and more confidence as we continue on the road to California. Lastly, the cherry on the icecream, another worker came out to measure our hight of our RV to make sure we could make it under bridges and low height areas safely without holding our breathe. As fellow small business owners that understand that the treatment of your customers is everything, we highly, HIGHLY recommend this shop. read more

My wife and I took our 2005 Chevy Cobalt there to have the oil changed.we picked up the car after servicing.as I drive away I noticed that the check engine light was on..I took the car back and told them the light was on.with some attitude a service tech hooked up a OBD reader and turned the light off..we left in the car and I noticed that the speedometer wasn't working.. power steering light was on the car was sluggish.when I went to get on the highway the car was redlining and wouldn't shift out of second gear...I took the car back to Midwest Auto..the took the car into the bay.. sometime later the owner Jim Clark came and spoke to us...I explained to him that the car was working perfectly and we just got an oil change..He proceeded to talk over me and showed me some paperwork he had printed out..and that told us we needed a new ignition switch.whichwould cost cost $60 plus labor...we priced the part OReilys Auto $35.62..labor for 1 hour was $108. Jim Clark was very condensing and treated us like we had no choice but to do this..we ended up renting a car and left the car there..I spoke with Jim over the phone the next day and told him not to do anything else to the car and I would meet him after I get off work..when I showed up the car was in the bay..the had put a new ignition in and gave us a total bill of $297.00 ..WOW!! And the car still wasn't fixed..Jim told us that now we needed a new TCM which would cost us $455.00.We paid the 297 and took the car away from the shop.Please remember the car was in perfect working order...They took no responsibility for the damage and treated us poorly..my wife found a video on YouTube with someone else had the same problem...I watched it and I fixed the car in about 5 minutes..Do not take your car to Midwest Auto..They could possibly damage your car or even do it on purpose and then proceed to charge you to fix something that they did..and Will not take any responsibility ..I feel that I was ripped off and treated very poorly.DO NOT TAKE YOUR CAR TO MIDWEST AUTO..THEY WILL DAMAGE YOUR CAR clearly we were ripped off.if I could give them a star rating it be a negative 5 star rating. read more

This is a great place to take your car. I took a vehicle that many other places wouldn't work on because the length of it. They said they could, so I decided to try them out. They looked over what I wanted them to, discussed options with me and took care of all my concerns. They did an outstanding job and I feel like they went above and beyond what any other shop would have done. They exceeded my expectations on quality and did it for much much cheaper than I expected. I won't even bother going to another shop again. They have earned my business for good. read more

Terrible service. Don't let these online reviews fool you on being great. They Kept my car for a week. I had to call them multiple times. Said it was my alarm and they changed my ignition for key out but when I picked my car up they gave me same key. These guys are frauds. Charged me $600. Wouldn't wish my worst enemy to go here read more

If you want the best auto service, then Midwest Auto Service in Blue Springs, Mo. on 7 Hwy is the place to take your car. The owner/managers and employees take a personal interest in the care of your car and you as a customer. I always leave with confidence in knowing my car is repaired to top quality and safety!. This group of people are honest, efficient, knowledgeable and very detailed. read more

Jim is highly experienced, knowledgeable and honest. He offered a variety of services while getting our car repaired after a wreck. His work with the insurance agency and car dealership was thorough and detailed. He kept us updated every step of the way. We were long time customers of Fleming Auto and were sad to see them sell. However, Jim has brought a high level of service with exemplary results. Everyone we encountered was friendly and helpful. We couldn't be happier with the quality of service at Midwest Auto Services and will definitely return for future service work. read more