These guys are awesome! They do what needs fixing and they do it right. I come to New Concept…read moreanytime I have a problem with my vehicle.

This is an Auto service place that makes sure the customer is taken care of. I can't recommend them…read moreenough. I am a guy that generally does my own auto work. But I have trusted these guys in the past and have even found a mistake one of the techs made, and I brought it to the attention of Louis, and he went above and beyond in taking care of the issue as well as insuring that the little details matter. You can trust these guys!!

This place is AWESOME! We were visiting my in-laws in Missouri and driving back to Iowa and my…read moredad's truck broke down along the side of the road. When we called AAA and the tow truck driver came he said he could take us to Sci-Tech Automotive and that the owner would give us a good deal and take care of us. When we dropped off the car we left a note saying that we were traveling back to Iowa to visit family and had to fly out in two days and asked him to call us first thing in the morning. The owner called us first thing in the morning and was honest with us and gave us a great deal. Our truck was done by noon and the owner drove over to the Hotel to pick up my husband and drove him back to the shop which was extremely nice of him to do. Long story short, this place is AWESOME! They are honest and will give you a good deal. If you are looking for someplace to take your car and you don't want to get ripped off go to Sci-Tech Automotive. They are excellent!

Best customer service I've ever received at a garage. Extremely up front with costs and never made…read moreme feel "bad" for not knowing what's wrong with my car. Price seemed fair and was fixed in a few days. Best quote and time in a garage that I've priced out in the city.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

2016 Mercedes-Benz sprinter electrical issue, booked appointment and before my appointment went in…read moreand asked them directly if they still thought they could take care of my issue they said sure all I can tell you if you have electrical problem. This ain't the place to take it. They deal with cookie cutter things and sevice small repairs that they see all the time , basically all they did was the codes . I already had the codes from another mechanic so basically they took my money and did nothing for me and sent me down the road. maybe for wiper blades and oil change they might be able to take care of you. wasted time and money. don't go.

I've been working with AutoDoctors for the last year. They are warm, inviting and encouraging;…read morethey're supportive and engendering of trust. This is not you father's greasy mechanic, they may and do have equivalent awareness yet they go beyond. I would never say this if I didn't have faith: a person with some to little knowledge can trust their car in these people's hands. Thank you to the team I know here, and an especially warm thank you to Kass & Christine. Until the next time I need someone I can trust. Best of wishes

Our go to car shop. The service is top notch, prices are way better compared to a dealer and we are…read morealways in and out quickly. We've gotten everything done there from oil changes, tire rotation, brakes, shocks, maintenance and even a few big fixes as well.

Always good service in the cleanest working garage in the city. Ownership changed but Larry's…read moreethos remains -- that's good.

After reading the reviews, I decided to take my car to Kevin's KC Brake and Auto for brake and tire…read morework, and I'm so glad I did. The team performed a detailed multipoint inspection, provided photos, and explained everything clearly so I could make informed decisions. I never felt pressured. They were honest, upfront about pricing, and only moved forward with my approval. I'll definitely be going back and highly recommend Kevin's Brake and Auto.

Do not come here if you're a woman and are unfamiliar with mechanical issues, you will be ripped…read moreoff and stolen from!!! I paid about $770 for two break pads, two rotors that didn't need to be replaced but was forced into because they refused to replace break pads if I didn't because "they don't service break pads alone", and one caliper to be replaced. The caliper itself cost $350 for them to provide and put a "newly refurbished caliper" on my car. I trusted that they would do the work they charged me for only to realize two days later, they had put the exact same caliper that was already on my car back on my car. When I took my car back in when I got the time to do so, I was told that the caliper got rusty due to the weather two days after they put a brand new one on and it was my fault. A brand new caliper doesn't get rusty and need to be replaced two days after being put on. My other calipers that's been on my car for YEARS isn't rusty nor in bad shape or in need of immediate repair like the "newly refurbished caliper" they put on my car. When I asked if they could replace it since I had a warranty and realized it was the exact same caliper that was already on my car or at minimum in the exact same condition, they refused because they claimed it was my fault, the fault of other unrelated work that needs to be done on my car that they want money for, and the hot weather's fault that it needed to be replaced after only two days of their work. They're predatory, misogynistic, dishonorable, racist, demonic, narcissists! If that sounds like the service you're seeking, come here! *Image of the same rusty caliper below & proof that I paid for it to be replaced. I was also told I had to pay for break bleeding, the fluid, etc in order to get caliper replaced.

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

My car was having issues and I took it to the closest shop. This place is amazing!! I will say it…read moretook a while my car was there for over a week. Between getting diagnosed and repairs but they took their time to make sure the job was done right. In the end I needed a new transmission. Thank God for a warranty because the cost whew! The entire staff was absolutely helpful and friendly during the entire process and they contacted the warranty company for me and got the rental information and did all the paperwork. I just showed up and signed and was done! Special kudos to Brandy for all of her help and patience she never seem stressed when I called with a question or concern. I also love that they have the ability to text the status of your car to you. It's nice to get updates on the status and when the work is complete. If I ever need any car repair minor or large I will always go here!

Took my 2020 Lexus that I purchased several months prior in for the first time for an oil change. I…read moreasked the representative if when topping off coolant if they would use Lexus recommended coolant he said yes, they use universal coolant. I informed him Lexus recommends never to mix universal coolant with Lexus lifetime coolant. The rep responded with a smirk, "ok, then I won't top it off". It's important to me that the proper fluids are being used as recommended. I'd rather pay Lexus that extra $30 and drive another 15 min to ensure my investment is being cared for as recommended. However, to their credit, Oil change was done in a reasonable time frame.