This store is very big! We were looking for one thing and ended up finding many other things! We…read morewere impressed with all of the dog toys--especially how many are available that are indestructible. We plan on testing that claim! We enjoyed seeing pet owners shopping with their animals, whether beside them or in their carts. This store has something for most pets, so if you have a cat, bird, geeko, or something else, you can probably find something here that will help you with your pet care.

The new woman in the fish department was extremely helpful. She has blue rings in her ears…read more Of course I get to register and got a bit confused. And, of course, at the register, it was the same Sarah, who was stupidly hateful about me buying fish the last time. It appears PetSmart made her some sort of supervisor. When I got confused, Sarah stated about the woman in the fish department "I'm going to smack her " and went to the fish department, holding up a line. I love PetSmart. Sarah really needs to develop people skills.

The employees are amazing, knowledgeable, helpful... with rare exceptions…read more I will share that I disagree with some of the policies concerning grooming, appointments, and seemingly various prices of those services, including how and when they will increase the price for just wanting to sit on the bench with your nervous pup to wait for her turn to be groomed. Crystal was the silver lining to the whole experience. She was very attentive to my pup, and my little pup was put at ease in Crystal's capable hands. As long as Crystal is there, we'll be back! Lady bug just adored the attention she received and was so proud she literally was prancing to the car as we left. Thank you Crystal, for making this experience positive. Without your help, I would have left without getting the groom done, due to the determination to get nearly $125 from me to groom my 15lb mini poodle.

We've done Beginner, Intermediate, Advanced, and Therapy classes with Val H. She has been a great…read moretrainer, and my dog loves her. We've both learned so much.

Great service at the check out and Nice selection…read more I would recommend this location, though it was messy after the holiday rush. There are some specialty cat foods not found anywhere else which are available here. My daughter loves Petco. .

I ordered a Aqueon 75 gallon aquarium on line to be picked up in the store. Got the tank home only…read moreto notice it's a Imagitarium 75 gallon aquarium. And now the lids don't fit. I paid for something and got something else. Not I have to spend $60 more dollars on glass lids.

Not as big as a Petco, but not as crowded either. The store is clean and really well laid out and…read moreeasy to maneuver through. Dropped in for a quick second to get some dog food and found just what I needed without any difficulty. I'ld be just as happy walking through here to meet all the doggies in the store even if I didn't need anything. They do obedience training as well.

I took my dog here for a haircut a few days ago and told them to give him a fresh cut. He came back…read moreabsolutely stylin and now he gets all the dog pussy. His body count has gone from zero to twenty-seven over one week.

We drive in from Kimberling City to buy dog food and use the bathing stations. We have 4 dogs so…read morethat's a lot of dog food. The last couple times I've been there the staff was incredibly rude. We won't be back!

Science diet dog food, 35lb bag is $103.00!!!…read more Same bag at Walmart, Amazon and other local pet stores in my area is $80.00 Really hard to justify 25% difference for the exact same thing

The best pet store in Springfield! Owner and employees are friendly and helpful. They always have…read morewhat we need for our dogs plus extra goodies too.

Great store. Lots of boutique and bespoke options. Friendly staff. Awesome toy options for busy…read morepets and I got the cutest fabric flower for my precious princess malinios. Store is clean and pet friendly.

My husband and I recently moved out of state. One of the hardest parts of moving was leaving Gentle…read moreCare and having to find a new vet for our fury child Diesel. Diesel has a ton of minor health problems and ends up at the vets office about every other month. Dr. Kelly knew everything about Diesel and was the best at taking care of him. It is such a wonderful thing to find someone that you can trust to make health decisions for your animal. If you are looking for a vet in the Springfield area, look no further. This is by far the BEST veterinarians office out there! They are also extremely affordable. We have spent more in the past 6 months at our Omaha vet than we did in two years at Gentle Care.

Dr Frank and Dr Kelly are awesome with fur-babies! Patient and listens to your needs and gives you…read moreoptions ! Staff is friendly and always available to help and answer questions !

Incredible Staff here. Very attentive every time i go with my ferrets and very affordable. I see…read moresome people in reviews complain about wait times and have not once personally felt annoyed or upset for my appointment happening a little later because i know they are taking good care of the patient before me. They always come up to my ferrets asking how they are also and remember names and histories. Incredible People here 10/10

Not sure why there are so many good reviews for this place. PLEASE READ THIS BEFORE GOING THERE. I…read morewish someone warned me. We had an appt for 9:30 to see my rabbit. I saw the high reviews and wanted the best for my bun. We got there at 9:25, and waited in the waiting room for over an hour. The vet tech was eating spicy chips behind the desk and the smell quite literally filled the entire room (since there is no ventilation) and rabbits have sensitive noses/lungs so it was concerning. There was also ferrets and birds in the lobby too, which also have sensitive lungs/noses. It was burning my eyes so can't imagine how it was for the animals. We let it go and tried to trust that the vet would be good, so we could maybe get past the lobby and the wait. If the reviews are so good, we expected the vet to be great. We finally got into an exam room after over an hour of waiting and immediately noticed the dirty Tupperware on the exam table that they wanted me to put my bun into to weigh her. Let it go. But then we looked up and saw water damage and BLACK MOLD on the ceiling!! Not healthy for humans to be in the vicinity of let alone animals! Attaching pics of the mold. We then heard the vet in the back, yell loudly "DANG IT!!!" The hope of the vet being great diminished in that moment and also the mold was the final straw. We walked out immediately. There was a sweet girl in the lobby who we talked to before going in with two ferrets and we warned her of the mold and said we were walking out and she was horrified and walked out with us. Overall very dirty and unsanitary. Not healthy to be around let alone work in- I feel bad for the employees who work in black mold daily and harm their health on the daily. I also feel bad for anyone who brings their animals here and doesn't realize they're poisoning their pets with black mold. The receptionist called to ask why I walked out and I was very honest. There was black mold and it's not safe to be around for me or my rabbit. She offered we come back and they'd give us "another room" without mold... that's not how black mold works. I told her no, we're good. She apologized and I told her it wasn't her fault. It isn't, she doesn't own the building. However, the vet running this business and not addressing something as serious as black mold should really be held accountable and make this space safe for his employees and customers!! Don't come here if you love your pets!

I like having a petsway in nixa but it is very small with limited selection. They have baking…read morestations which is nice but they don't have much fish or reptile supplies

She did an awesome job grooming my dog a little expensive but well worth it not having to leave the…read morehouse and them doing it right in your driveway I can't wait till she's back at work prayers to her for the loss of her dad I Would definitely recommend her

They do a great job! They care about the animals and their needs. They even made special…read morearrangements when I adopted a dog that was very uncomfortable from being matted down to her skin. Highly recommend!