This place is amazing. My dogs are THRILLED every time they come here…read more Staff is great and attentive. And it's truly set the bar for what I expect from a Pet Hotel. They love our dogs, and they are worth every penny. I love this place.

I left a review 4 years ago when we had Buddy. He has since passed but, our new rescue dogs,…read moreRhythm and Blue, love Caroline's just as much as Buddy did. They are wonderful with our "kids" and even give them meds when necessary. When we go to Branson we will ALWAYS take the kids to Caroline's. Price is still fabulous too.

I seriously love this place. I have a 4th month old bishon…read more& i took a whole week trying to find the right place & I finally did. My pup had her vaccines done & the ladies were so nice & friendly since the beginning. They even gave my pup treats to calm her down. They answered all my questions & suggested even more than I expected Highly recommend this place

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

First time here and the staff was wonderful!! Dr Rachel Labby was so clear in the situation with…read moreour little Yorke and such a relief that she had no Addison disease. She prescribed just was needed and assisted us with our budget. Misora Baptista

I have known Jane Collins for years. She is an outstanding teacher of dog training. She takes the…read moretime to explain not only how to do something, but why it is done. She is gracious and kind. I would take any dog to Jane for training from a puppy to an adult dog with behavior issues, and know we would get the best training possible.

From the owner: Affordable, customized, small group or private training at my location or yours, developing well…read morebehaved pets that are a joy to share life with. Working with all types of behavior issues from housebreaking to obedience and household manners. Competition obedience and scentwork also available. Educating dogs and their people for over 40 years. Approved evaluator for AKC STAR Puppy, Canine Good Citizen, CGCU, CGCA,Tricks and more!

Friendly staff, great selection for dogs and cats. Hadn't shopped from any other animals. I have 2…read moreshitzus and the groomers do a fantastic job.

Great selection of pet food and treats. Friendly and helpful staff.read more

My 19-year old cat's left leg collapsed suddenly last week. Thank goodness for overnight emergency…read morevets! He was diagnosed with arthritis in both shoulders and is doing better. My only gripe is that it took eight minutes to get acknowledged at the front desk. Eight minutes seems like a lifetime in such a situation. Maybe somebody should be staged there. My furry friend was well taken care of but a caring and attentive staff. Kinda expensive, but no other choices at the time.

This was the worst vet I ever seen I waited 45 to be checked in and another 1 and a half to not be…read moreseen I asked 2 where the vet was and when he'd be there the smart mouth nurse told me I should be lucky that my Maltese wasn't in the back beibg euthanized and I said I'm leaving and she said we're having management throw you out I said I'm leaving cuz I don't trust you and I'm not paying for you to sit around and do nothing much less big threats about my my Maltese we never see no nobody the whole time I was there and they were so rude anybody who wants to keep their pet please do not go there because they don't even deserve a one star they deserve negative nothing I don't know why they was discriminating against me because obviously only one that didn't get seen there was other people is in and out they did they got seen just fine they will not see my my Maltese and me for nothing I don't know if there was some kind of discrimination about by color my skin I don't know or if it was about I don't know anything about why they wouldn't see me but they was rude they was unfilling and they made a spread that the comment was it was an open threat that I should be happy minds on the back getting euthanized as if I let them touch him after that so anybody who loves their babies do not go there because they deserve no stars they don't observe one star never have been discriminated and treated like that ever and if something happens to my Maltese this weekend I promise I'm suing I'm going to get a hold of whoever it is that runs the vets and I'm going to make sure that everybody knows what happened tonight and they can pull the record of how long I was there and the waiting room and all and we're going to get to the bottom of this and I'm following suit they better lawyer up cuz I already am a lawyer I already have lawyered up how dare they discriminate against me like that they can't say that it's discrimination that I wasn't the right color because I'm nobody's the right color but I'm a white woman I had money a credit card I told him I would pay any amount to save him he has a phone mark on his neck from where his collar red rubbed from the old owner and he's got infection and he needed antibiotics and they felt that that wasn't important enough to be seen by the vet cuz I waited for an hour and 45 minutes before I even said anything this is discrimination I don't know why they did this and why they felt that I wasn't worthy of getting a treatment for my for my little baby but all I can say is we'll go to court will tell it to the judge how dare they talk to me like that and say that to me they even said it on camera that should be happy that mine's not being in the back being used as if I would let them touch him that is an open remark to where everybody should be concerned for that that place needs to be shut down and they all need to be fired and find and thrown in prison because it is a fraud to do what they did because they took an oath to treat animals and treat the public like human beings and they didn't do either one tonight

Malpractice vet recommended minor surgery to remove small lump on Derrick's leg, She botched the…read moreprocedure and caused blood clots in is lungs. My therapy dog died a slow painful death, I could not get a straight answer and figured this out later,. I brought in a Border Collie found on the road and asked if she was pregnant ? Vet alison said no and vaccinated her. I week later she had six puppies and then died of auto immune disease. YOU DON''T VACINATE ANYTHING PREGNANT . .VERY BAD VET . . .

Took my 19 year old cat Neelix in due to digestive issues. The office staff was kind and…read moreconsiderate and Dr Allison was very thorough.

I am Adam, and I initially chose this veterinary clinic for my pet. Elli provided exceptional care…read moreduring her initial visit, demonstrating kindness, attentiveness, and a remarkable bedside manner. Unfortunately, Elli is no longer at the clinic after our first visit, my subsequent experiences have been horribly disappointing. The new veterinarian assigned to my pet after Elli left displayed rudeness and unprofessionalism, failing to properly clip her nails, and also had a horrible bedside manner and customer service skills; she was highly rude. The management team's response to my concerns was also unsatisfactory, as they just seemed not to care and immediately offered to drop us as a patient instead of readily wanting to actually help my pet. During my last two visits, I have encountered staff members who frequently interrupt clients, dismissing their concerns, not listening, and being very inconsistent / don't even bother to read the notes and have actual labs and information before jumping to conclusions . when telling us information When I politely addressed this behavior, one staff member admitted to being abrupt; he was seemingly unphased by the issue. Saying "that's just how I am" I believe it is essential for a veterinary clinics to prioritize pet care and give good /consistent and accurate communication. Given my experiences, I would advise others to seek alternative care. As I have chose to do. This clinic has been the worst I've encountered personally as of my last few visits.

When crisis hits don't call Grant…read more Called with an emergency. Cat falling over, tough time breathing and can't walk. Not sure if he'll make it. Call Grant Vet. Sorry, no one can see your beloved pet. Call someone else.