After showing up over an hour late to our appointment, Sarah cut my dogs ear so badly that she…read moreneeded 5 stitches. Which I understand that mistakes happen, she offered to pay for my dogs surgery, but after several attempts to get ahold of her, we never received any reimbursement. Also, while we were waiting for her to show up, I talked to a lady who was also waiting to drop her dog off and she said that Sarah is almost always late to her appointments.

Sarah and Merlin are the best. They can take my scraggly little "wild man" and make him so…read morehandsome! Even though he tries to eat them! If you want your fur baby pampered and looking good you must bring him/her here!

We were visiting for the Holidays from out of town but our dog was in desperate need of grooming so…read morewe decided to try Bark & Bathe before leaving. Melissa was incredible and loved our dog from the beginning. We knew he'd be in good hands. The cut was really nice and just what we were looking for. Hope to bring him back here in the future if we are ever in town.

I took my dogs to bargain bathe to get groomed. Staff was friendly grooming was great, it's a cute…read morespot. The problem, however is my dog got kennel, cough from bark and bathe grooming. I wasn't asking for the $200 vet bill back. I wasn't asking for a free haircut. I just wanted to know that my dogs are going to be safe and they had to clean facility. When I called to let the business know as a courtesy they seem very uninterested in the information and just said yeah it's going around. Keep your doggos safe and stay away from bark bath grooming.

if you're looking for a local Vet, this is the place to go!!! They are professional and willing to…read morego the extra mile to assist your pets!

Second time we have used Divine. Once for my sweet Lulu and two weeks ago for our sweet Bella as…read morethey entered the end stages of their life and had to cross over the rainbow bridge. Divine kept them comfortable and took care of them and us better than we could have ever imagined or asked for. The kindness that has been shown to us during our hardest times and the shared sympathy from the whole staff is something we will always remember and why we returned for Bella after losing Lulu. Thank you to all of them. We will recommend them to everyone we know.

Amanda and her staff love pets giving them the TLC that you would as an owner. Our friends love…read more417 Pet Sitting. Bob Pilkington

I used their services for about 2 years without any major problems. Then I get a text out of the…read moreblue on a Sunday that they would not longer be able to visit my dogs for their afternoon potty break. That's all I had them do. The text said that they didn't have a worker who could make it to the Northside anymore and that I needed to find other arrangements. Funny that my location wasn't a problem for 2 years. Anyway, I was told this on a Sunday when I relied on their services in 2 days. I was able to scramble and luckily found a trustworthy family member to take over. So I ask them to please drop my house keys off. *Frankly, I had no desire to use them anymore because they became unreliable*. I'm then told my keys were mailed to my house the day before. WHY WOULD YOU MAIL HOUSE KEYS TO THE HOUSE THEY UNLOCK?! I asked if they were mailed certified and hoped they were so I would need to be home to receive them. It's been 7 hours since I asked and no reply yet. Basic common sense, don't mail house keys to the fricking house they unlock!

Incredible Staff here. Very attentive every time i go with my ferrets and very affordable. I see…read moresome people in reviews complain about wait times and have not once personally felt annoyed or upset for my appointment happening a little later because i know they are taking good care of the patient before me. They always come up to my ferrets asking how they are also and remember names and histories. Incredible People here 10/10

Not sure why there are so many good reviews for this place. PLEASE READ THIS BEFORE GOING THERE. I…read morewish someone warned me. We had an appt for 9:30 to see my rabbit. I saw the high reviews and wanted the best for my bun. We got there at 9:25, and waited in the waiting room for over an hour. The vet tech was eating spicy chips behind the desk and the smell quite literally filled the entire room (since there is no ventilation) and rabbits have sensitive noses/lungs so it was concerning. There was also ferrets and birds in the lobby too, which also have sensitive lungs/noses. It was burning my eyes so can't imagine how it was for the animals. We let it go and tried to trust that the vet would be good, so we could maybe get past the lobby and the wait. If the reviews are so good, we expected the vet to be great. We finally got into an exam room after over an hour of waiting and immediately noticed the dirty Tupperware on the exam table that they wanted me to put my bun into to weigh her. Let it go. But then we looked up and saw water damage and BLACK MOLD on the ceiling!! Not healthy for humans to be in the vicinity of let alone animals! Attaching pics of the mold. We then heard the vet in the back, yell loudly "DANG IT!!!" The hope of the vet being great diminished in that moment and also the mold was the final straw. We walked out immediately. There was a sweet girl in the lobby who we talked to before going in with two ferrets and we warned her of the mold and said we were walking out and she was horrified and walked out with us. Overall very dirty and unsanitary. Not healthy to be around let alone work in- I feel bad for the employees who work in black mold daily and harm their health on the daily. I also feel bad for anyone who brings their animals here and doesn't realize they're poisoning their pets with black mold. The receptionist called to ask why I walked out and I was very honest. There was black mold and it's not safe to be around for me or my rabbit. She offered we come back and they'd give us "another room" without mold... that's not how black mold works. I told her no, we're good. She apologized and I told her it wasn't her fault. It isn't, she doesn't own the building. However, the vet running this business and not addressing something as serious as black mold should really be held accountable and make this space safe for his employees and customers!! Don't come here if you love your pets!

It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

My pup, Ellie, and I have been very happy with our experiences at Camp Bow Wow. The facility is…read moreclean and well maintained, and the staff couldn't be nicer. Everyone we have dealt with has been positive and friendly, and it's obvious they all LOVE dogs. I feel confident and comfortable leaving Ellie in their care, and appreciate the ability to check in via video camera anytime I want. I have done this numerous times and the dogs are always supervised, any messes are quickly cleaned up, and the staff always treat the dogs with kindness. Thank you, Camp Bow Wow, for providing a safe and enjoyable place for Ellie when needed!

We have a mini Golden Doodle and have used their facility multiple times. The facility appears very…read moreclean and they clean up any messes quite readily as witnessed on their video cameras. The staff appear to be friendly with all the campers (dogs)as well. We've used their grooming service once and was pleased with the results.

The absolute worse customer service! They absolutely never ever answer their phones and then get…read moreupset when u don't cancel! well answer your phone! Then they tell u two hours for grooming and they keep them 6 and never update u and since they don't answer phone u have no idea what's going on! Horrific place to leave your dogs!

It is polar opposite hit-or-miss…read more I've taken my dog in twice for nail trimming. The first experience was great. The staff was friendly, caring, gentle. They used a dremel tool. It was quick. My dog was relatively happy...she does not like to have her paws touched, let alone her nails trimmed. I took her in again today, looking forward to a similar experience. NOT!!! The woman was rough. She was yanking sideways on my dog's front legs. She was visibly frustrated. She used regular nail clippers which took longer. The trim was uneven and not short enough. Because I had such a horrible second experience, I will not go back to see if they were just having an off-day.