An amazing group. They have helped twice with watch repair. It is a pleasure to work with them, it…read moreis obvious they like their jobs and each other. They are open, friendly and fun.

This is the only place I trust with my pearls. The staff is so frindly, so knowledgeable, and they…read morewent above and beyond to restring my necklace!! I was devestated when my pearl necklace snapped, and when I went into Mauzie's, they were so understanding and thoughtful. When I received my fixed necklace, they confirmed it was mine with photos, polished every pearl without being asked, and answered all of my questions with kindness. I cannot say enough about how wonderful this shop is! I will be a lifelong customer.

Inez was extremely helpful and wonderful to work with. We appreciate the personalized and…read moreknowledgable service. Thank you!

My experience with Jewelry Exchange was 100% positive. Inez was dedicated and knowledgeable, she…read morehelped us with choosing the ring without hurry or pressure. Steve was courteous and helpful. I am very happy with my purchase, thank you!!!

Alec made my jewelry inspection and look around fantastic. His smile and positive attitude made a…read moredifference in the trek there. I don't like coming for the inspections as it's hard to make time. But he was welcoming and made the process easy. I browsed as I'm thinking of upgrading the earrings he bought me for Christmas. And picking up a gift for my niece. Alec showed me the pieces I inquired about and made recommendations. The inspection went well too. So after I had the style numbers recorded on my wish list, I left happy. The balance of being helpful and wanting a customer to purchase something that day is difficult but I didn't feel pressured and he understood that I wanted to be gifted the item.

I cannot say good enough things about Natalie, Christine, and the gentleman who fixed my ring whom…read moreI sadly forgot his name. I went in minutes before closing with a loose sapphire on one of my rings and without hesitation this team took care of me in a matter of seconds. That level of customer service is the way to go, without a doubt I'll be back at Jarad's! Thank you guys so much!!!

Unless you want to find your custom ring on sale after they make the design for you, do not go to…read moreJohn Atencio. EXTREMELY disappointed to come in to purchase my fiancés band to find my EXACT custom ring setting, that was designed by my fiancé now on sale in their case at the Larimer location. At the time it was made Jonette even commented on how unique it was compared to the designs they carry. I should be flattered you liked my design that much you decided to start selling it but seeing my custom piece that was made for me now on display is heartbreaking. Trying to say you put a different diamond shape (elongated emerald cut vs elongated cushion) and removed the euro shank to save on your overhead in otherwise the same setting doesn't change the fact you are selling my custom design. John, you can do better.

Walked into John Atencio just to browse and was offered a ring cleaning at no charge. The ring came…read moreout looking just as beautiful as the day I got it! They were both very welcoming and helpful!

I have been going to Amore' Fine Jewelers for years. Mark is…read morethe very best. He is honest, fair, and knowledgeable. Mark has helped with resizing my wedding rings, rebuilding the tips, and cleaning. Amore' has also done a few appraisals for me and I have purchased jewelry pieces from Amore' too. I moved to Berthoud but I still travel over an hour to come to Amore' when I need a jeweler. There is just no one else I can trust like I can trust them.

I went to sell some gold. The guy was super arrogant and borderline rude. He doesn't have any…read moreequipment to (or didn't use it) to test my stuff, outside of a magnet and a jewelers loupe. This was my third stop of the day, he was the least knowledgeable. I was quoted 2 different estimates and he was timid to even give me an accurate estimate on what my items were valued at. He offered $500 less and was hesitant to take pieces he kept saying he thought was metal. Waste of time and unpleasant appraiser for a claimed "high end" store. I ended up selling to a buyer close by.

Very rude people, waited for some help and no one came around. Place was not busy. Just don't shop…read morehere.

The staff at the Ben Bridge storefront were fantastic. Amber in particular was very helpful and…read moremade sure our pieces were perfect. Be warned, though - make sure any repairs are done thoroughly. At least one of the jewelry repair shops that they contract with might do a half-assed job if you let them. We had brought in my wedding set to be resized. My engagement stone's setting also needed some reinforcement. When we got the rings back, they looked fantastic! The cleaning and polishing jobs made them look so much better. But when we looked under a loupe, the engagement stone had been repositioned, but they had not reinforced the shoulders like they had been asked to do. When we checked the wedding band, the resizing was correct, but when they "touched up" the engraving, it was sloppy and even a completely different lettering style. When we brought this to Amber's attention, she was immediately on our side. She apologized and assured us that she would expedite our order and make sure it was right. To her word, they were everything we had been promised when they came back the second time. I greatly appreciate them standing behind their name and work, even if it took a second round.

Master Jewelers was recommended to me by my aunt and uncle who have been customers for years. I…read morewent in with several antique pieces that I inherited and wanted to create something more my style. Casey was great to work with, as he took my inspiration photos and came up with different designs for me to choose from. We came up with what I ultimately wanted and loved his designs. In all he did about 8 different designs for me. The ring shown is what he made of my mom's rings and I absolutely love it. The pendant shown is what he created from another dated piece and it's just lovely and something I can wear all the time! I highly recommend Master Jewelers!

Again, 15 out of 5 stars. The customer service is akin to having known them for 20 years (which I…read morehave not). I've gotten several pieces from them (as I said before). I've had cleanings, repairs, new purchases, trade-ins... they are always upfront and explain the process and current "market" values of both gems and gold/silver, etc. Both the owner and his son are very knowledgeable. I'm a fact-checker in this day and age, and they are very honest. Most of my good jewelry is heirloom, and I would still trust no one else with it. If you haven't already, you must stop in.

Stopped by here to get my mom's watch battery replaced and am so glad that we did. Service was…read moregreat. Enjoyed looking at their watches and jewelry while I waited for the battery to be replaced. I learned about laboratory made diamonds. Wow, had no idea such a thing existed. Same properties and ratings as real diamonds but made in a lab versus from natural diamonds found in the earth. I was told they are significantly less expensive, but the uncertain thing is how well they will retain their value. They are nicer than zirconians, but why not just get the real thing? I am sure I will be back in the future. Others there were looking at buying I think earrings, another looking for a new watch band, Nice place with super nice people. What is there not to like? Go check it out .

Came in to get 2 batteries replaced (not fancy watches). They were so nice and quick. Will…read moredefinitely be back. Only down side here is that that they such beautiful watches and jewelry, you'll want to buy something new.

Will never set foot in this store again. Took some jewelry in for appraisal on March 3, 2026 and…read moreafter 2 months of calling and visiting I finally had to insist on taking my jewelry back. He also forgot to return some of my jewelry, which I did get back. Now May 14 and I still don't have an appraisal.

Beware!!!!!!!! This used to be a trusted and reputable place but that is no longer the case…read more I rarely leave negative reviews, but my experience here deserves one. My elderly father dropped off an expensive watch in perfect condition for a routine service/battery change at Pinetree. The owner of the store, Scott, gave the watch to his "watch lady" who kept it for a month. To get the watch returned, I had to call Scott repeatedly until he was able to get the "watch lady" to return the item. Upon return, it was discovered that the battery had not been properly replaced and we had to send the watch to New York for a $600 repair. There is documentation that the jeweler (or his watch lady) caused the damage. I expected a basic level of accountability, especially when the damage clearly occurred while the watch was in their care. Scott was contacted, reimbursement was requested, but there has been no response. Mistakes can happen, but refusing to make things right is unacceptable. This is not how a reputable business treats its customers. Save yourself the frustration and go somewhere that stands behind its work.

Walked in Williams for the first time over 2 years ago and Lisa greeted us and we have been working…read morewith her every since. We have made multiple purchases with her and she takes great care of us. She is very knowledgable about the products she has sold us. We like working with her beacause she is very professional, personable and explains the products in detail. Every time we walk in there we are welcomed by the staff. The service department is excellent also. Ask for Lisa she is great to work with. Thank You Lisa.

Williams is a level above the rest. Their service is the best on the planet. Their products are…read moretop quality and truly exclusive. I have done business with them for over 40 years.