I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

My husband has been calling and leaving voicemails for Franich to come service the unit they…read moreinstalled since we bought our home 7 (SEVEN!!) years ago. He left numerous voicemails and messages with telephone answering staff (receptionist??) but never received a callback or response. I also started calling and emailed them in January of this year with similar results but eventually made a breakthrough in that I received a call from Brian followed by some commitments to help us get someone out to service or even replace/upgrade the unit. However, since Brian told me he would personally find another company to service our unit or have Franich do it as a backup back in February, they've gone dark again. On 2/3/23, he stated via email, "I will reach out to Bosch/Buderus directly and see what support they can offer. If we can't get someone to help you out we will make an attempt to service and fix your existing boiler." I have followed up numerous times via email and by leaving voicemails asking for updates and attempting to coordinate scheduling a visit, but my communication efforts have gone unanswered. I'm dumbfounded that a company who built and installed a unit in a brand new home isn't willing to stand by their work because they are "too busy" and "no longer service the area," and it's even more appalling that an owner of the business personally promised me he would find resolution for us and then ghosted me shortly thereafter. I, too, am a small business owner, and shady practices like this and a lack of follow through on commitments made to clients are MAJOR red flags. Buyer beware: look elsewhere for your plumbing and hydronic heating needs.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

I am a small business owner trying to open a new bar in South Seattle. DO NOT HIRE SW PLUMBING. I…read morehired South West Plumbing originally to do a main drain scope. I will be honest in that they did a good job locating the main drain and was very thorough. Because they gained my trust at first, I decided to inquire an estimate for a full plumbing build. This is new drains, new grease trap, install of equipment, and new pipes. It's a big project. I imagined it would be very expensive but they offered financing so it was doable in the long run for me. The company came to inspect the space to finalize an estimate for me. They told me I had to purchase all the equipment and have it on site on the day that they start the job. The first estimate was around $40k. And the idea was I would finance through Greensky and pay half down. Before I decided on anything, I specifically asked if they would include "installation" of all the equipment. They repeatedly said yes. Once we got the estimate, I went ahead and scheduled the work. This included me procurring all the equipment, ordering everything on time, and arriving on site. The one equipment that I was incredibly afraid of ordering was the grease trap. We sent over multiple text messages with a link to the model that the company suggested and each time, the person I was working with confirmed that was the correct model. When the day came, the plumber that they "sent" out did an overview with me before starting work and noticed a lot of huge oversight. He noticed that our space did not have proper venting but was told by the company that there was upon first inspection. He told me that I needed extra equipment to support some of the equipment I had already bought according to the plumbing plans (the original person who came in to look at the space did not ask to see the plans). He also told me that the grease trap I bought was INCORRECT and would not fit. I had spent $10k purchasing equipment for SW plumbing to do NOTHING. And so I called and canceled the whole job because now my $40k went up to $70k and it is just downright cruel. For a small bar at 700 sq ft, they wanted to charge me $70k, and tried to tell me that the install for the equipment is a $20k job. I complained. And their relations team reached out. They told me that they would purchase a new grease trap for me due to the miscommunication and they want to do right by me. Because I don't trust them, I did not accept it at first and told them I have to think about it. Turns out, I was right. I asked them if there were any obligations to this and they said no. I confirmed with them that the estimates were all cancelled, and they said yes. When time came to ask them about it, they then turned around and told me that they would only give me a free grease trap if I went with their services. I don't believe in writing scathing reviews for any business. I know we all gotta eat. But, this experience was so horrifiyng and I am left with a $900 grease trap that doesn't work for my space and SW Plumbing could care less if they made a wrong suggestion to a small business. They don't understand that they've just cost me so much more than just a piece of equipment. I do not recommend. Find your community and ask for local reputable people. These big box companies are out to gauge you and twist their words.

He figured out the issue and had the low water presssure in our hot water line fixed in 90 minutes…read moreand charged a resonable price. Previously another plumber of a very large firm told us we needed to replumb our entire home. We sent them packing. I have sent an e-mail to my entire family and a few friends recomending them. Ask for Adam Wilson, who is Rick Wilsons son. Dan DeLorenzo Fircrest 2-20-2026

I reached out Saturday after discovering water dripping from my downstairs bathroom ceiling. Adam…read moreresponded immediately and diagnosed the problem. Unfortunately, this won't be an easy fix, but I greatly appreciate Adam coming right away to help.

Ed installed a whole house water filtration system in our house. Ed is very sociable, honest, and…read moreprofessional plumber. He did a fantastic job at a very reasonable price and got the job done in the timeframe he suggested and minimized the amount of time that we were without water. I will recommend him to my friends and definitely use his services next time I need plumbing work.

Read positive reviews about this company and decided to try them for a leaking water pipe…read more I emailed a request for help on a Sunday, received a confirmation that they received the request and would reply shortly. 4 days later... crickets. If the job was too small or they were too busy, a simple response would have been acceptable. Now looking elsewhere for help.

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

We had water leaking from our upstairs bathroom into our downstairs when we ran the shower. Joe was…read moreable to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated. Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable. I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got. Five stars. We will contact Joe for our future plumbing projects.

Have used Hunts services for hvac installment, estimate for installing a power generator, and…read moreemergency water heater replacement! Overall happy with their service and the fact that our water heater was replaced within hours of calling in the sos is amazing!! Some things can wait but a leaking water heater and flooding basement is not one of them. Scheduling can be tricky for some other types of appointments though with need for repeated confirmations sometimes sent to the wrong number and sometimes delays in technician arrival due to traffic which can affect my ability to work from home but overall happy with their services thus far.

They came to service the furnace and ended up cleaning the blower wheel for around $700. When I…read morechecked the air filter, it looked pretty dirty. So I told them and the guy came back. He asked me if the furnace wasn't heating up. I said since he left. He tried to find out what's wrong and insisted that it was working when he left. He also said that he did clean the air filter. You can check out my pictures. Anyway, he talked to the more experienced tech on the phone and wanted to do a stage 2 diagnosis for why the furnace not heating up which cost $270. I said no thanks. Mountain Heating & Cooling came and figured out what was wrong within 5 minutes. PS: They came to service the furnace before. That's why I called them back.

We had a Daiken split installed. Mercurio was very prompt with initial appointment, estimate, and…read moreinstallation. Good communication. Lawrence the salesman was informative. Arnold, Max and Rich did the installation. They were very professional, cleaned up after the job. Would highly recommend

Shoddy techs. Ok customer service. Firstly, look this…read morecompany up on L&I and see a history of violations. Second, I am disappointed with this company. They destroyed drywall and left unsealed exterior holes until I called customer service and had them come back to conduct repairs. When the technician left, he falsified my acceptance signature. My home furnace failed Inspection the first time due to a gas leak. When the tech came to repair, he bitched and said theyre just looking for issues. I dont want to hear that from a tech meeting MINIMUM state standards. TL;DR learn from my mistake and take your money somewhere else.