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Banner Bay Plumbing

4.4 (5 reviews)
Open • 8:00 am - 5:00 pm

Services - Banner Bay Plumbing

Plumbing inspection

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Franich Plumbing

Franich Plumbing

(1 review)

My husband has been calling and leaving voicemails for Franich to come service the unit they…read moreinstalled since we bought our home 7 (SEVEN!!) years ago. He left numerous voicemails and messages with telephone answering staff (receptionist??) but never received a callback or response. I also started calling and emailed them in January of this year with similar results but eventually made a breakthrough in that I received a call from Brian followed by some commitments to help us get someone out to service or even replace/upgrade the unit. However, since Brian told me he would personally find another company to service our unit or have Franich do it as a backup back in February, they've gone dark again. On 2/3/23, he stated via email, "I will reach out to Bosch/Buderus directly and see what support they can offer. If we can't get someone to help you out we will make an attempt to service and fix your existing boiler." I have followed up numerous times via email and by leaving voicemails asking for updates and attempting to coordinate scheduling a visit, but my communication efforts have gone unanswered. I'm dumbfounded that a company who built and installed a unit in a brand new home isn't willing to stand by their work because they are "too busy" and "no longer service the area," and it's even more appalling that an owner of the business personally promised me he would find resolution for us and then ghosted me shortly thereafter. I, too, am a small business owner, and shady practices like this and a lack of follow through on commitments made to clients are MAJOR red flags. Buyer beware: look elsewhere for your plumbing and hydronic heating needs.

Joe the Pro Plumbing, Heating & Air

Joe the Pro Plumbing, Heating & Air

(19 reviews)

Gatewood

My wife and I were having some plumbing issues. The water pressure in our new to us home was rather…read morelow in our opinion, but livable. After about 8 months in the home, it suddenly spiked. I checked the water pressure at the front spigot and found it was slightly over 100 psi. About a week later it dropped to about 45 psi, then spiked back up to 100 psi the following week. I suspected it was the pressure relief valve. I called Joe the Pro. After a brief chat, he confirmed my suspicions and explained the possible consequences of too high water pressure. He was able to fit me into his schedule and arrived when he said he would. I had also contacted another plumber prior to Joe for a bid. I felt that other plumber's bid to be excessive. Joe's bid was very reasonable in my opinion. Joe arrived with 2 employees, who were also very polite and professional. They had to access the plumbing issue via an access door to the crawl space from a bedroom closet. They spread drop cloths through the house to prevent any spills, scuffs or marring of the floors. They quickly identified the problem and corrected it. When done, the final bill was exactly what was initially quoted. I have already recommended Joe to some of my neighbors. So in review, Joe the Pro is professional, prompt, and polite. He took the time to explain what had happened and why it happened. I wish I could give more than 5 stars. Thank you Joe, you are definitely our go to guy for all plumbing issues we may have in the future.

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

Banner Bay Plumbing - plumbing - Updated October 2026

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