I've been wanting to check out Balm since it opened 3 months ago in my local area. They have a nice 25% off for first time guest deal going on at the time I'm writing this. I liked that I was able to get in quickly for a walk in brow lamination with tint. The process was super quick although there are a few things I will say. I didn't walk out 100% loving my brows. I felt like there could've been more of a consultation for what I was going for and the shape I was looking for. The whole time the convo seemed to go back to the up selling of the other services. I did a brow tint and it looked nice but the shape of the lamination I just felt like didn't make my face look flattering. I had to go home and try to fix the shape after. There wasn't a lot of after care except for telling me to not get my face wet. I've been to places where they give you brushes and a serum afterwards too and this really felt like a quick turn around experience. I'm going to see how everything looks after I can wash my face but definitely not satisfied with the experience. I added a photo to show how intense the lamination was - which I know this is what lamination does but I feel like if I had a consultation about what I wanted the shape and look to be then we could've matched my everyday look better with just a bit more feathery touch to it versus the brows looking thicker and unflattering. Update: the owner did reach out to me and I'm waiting to hear back from her to possibly redo the shaping of it. She took the feedback of the consultation. I do still think they should offer more aftercare items like spoolies and a serum sample. The only reason it looks halfway decent now is because I had those items from the last esti I went to tenth house beauty because she gave me so many other things in my service. Second update - the owners did reach out and took my feedback. Going to go back in again soon. But I don't want one negative exp to bomb a business. Just try it out for yourself and hopefully they will improve. read more

Balm West - Top is laminated, bottom is make up. - Skin Care Near Me - Beaverton, Oregon

Tara is amazing! Very professional and knowledgeable! My brows are so natural looking and a perfect shape for my face. My lashes look great and I really don't have many lashes to work with being blonde thank you for such a beautiful job! My confidence just went through the roof read more

There was confusion with my appt, but the staff took great care in working it out for me. Jordan did a fabulous job with my facial. She was very astute to my skin needs. I left with a smile and positive attitude! Highly recommend Balm! read more

Exceptional customer service , Maya the lash tech was great super friendly! Staff make you feel welcomed and make sure your needs are met.! Totally recommend! read more

Enjoyed a lovely facial with Tara earlier this week! The atmosphere is wonderful and everyone has been so kind talking me through everything and answering all my questions. I had such a great experience earlier this week, I came in for lash and brow service with Emily today! First time for service and I love the result. I will definitely return. read more

Great place. Very good service and Alyson is the best! Had my first real facial today and loved every minute.

I booked with Tyler and it was the most gentle wax I've EVER had!! My eyebrows can out wonderful. 10/10 recommend!!

Jessamine did an amazing job tinting and waxing my brows. She color matched the tint I wanted the first try and they came out perfect. Will definitely being going back! read more

I got a facial today by Tatum and she was superb. I felt very well taken care of, my skin now had a new glow.

Every time I go to Balm I'm so impressed by the overall service, cleanliness, chill vibe, and quality of work. Lately, I've been getting lash extensions and leg sugaring from Audra. She's always prompt (even early like me) and takes time to listen to my concerns and objectives. Her work is outstanding. My lashes stay put even though I swim several times a week and my lower legs are pain and hair free. She's also a lovely person to spend time with...important during lash appointment. Really appreciate that Balm is so close by and parking is easy. 5 stars! read more

Great experience and very happy with the results for brow wax service! Highly recommend Balm (West) at Progress Ridge.

This was my first time at Balm and it was a wonderful experience. Jessamine was very detailed and careful which I appreciated! I'll be back!

Jessamine is amazing! She addresses concerns I had about my brows and did a phenomenal shape job. I cannot thank her enough for her time and help. She is a true gem and I will be going to see her for all of my brow needs! Plus the atmosphere is absolutely wonderful!! 100/10 check these guys out!! read more

I've been going here pretty regularly for the past year or so & i love it! Everyone is super friendly & does a great job. I've done the eyebrow lamination/tint, eyelash lift/tint, & facials. They do specials a lot & it's super easy to book online :) read more

Balm West - after getting lashes and brows done - Skin Care Near Me - Beaverton, Oregon

I've been looking for a go to lash lift and tint location for some time now and I just found it! My lashes are naturally straight and unnoticeable and after Jordan (I'm hoping I remembered her name right) gave me my lash lift and tint, the difference is incredible!! I highly recommend this location!! read more

Balm West - New lashes!! - Skin Care Near Me - Beaverton, Oregon

Great experience with the team at Balm West! They were so welcoming, friendly and kind - and did a great job with my lamination and tinting... I look forward to coming back! read more

Thank you, Tatum for making me feel comfortable with my Brazilian wax! First time in nearly 20 years and she was the bestest.

I love coming here for sugaring. ive had my legs, underarm, lip, feet and toes, as well as a Brazilian and it's been a good experience. I had quite a bit of time with ingrid so by the time we got to the brazilian it felt like I had a supportive friend there helping me through it. the staff is really knowledgeable and kind and there's a calm energy around the place. It smells and looks nice as well. They also have good deals so I can save money on future services and that's really helpful. read more

Tatum was fantastic. She was very professional and the treatment was relaxing and made my skin glow.

I love balm. I work with Mykle and she is the greatest. The whole place's atmosphere is very calm, welcoming and cute. I became a member after the first session because they are what I've been looking for. I wanted to just clean and hydrate my skin, have a relaxed time and feel good! Once the studio had some construction/renovation/rearrangement and created some disturbance and cut our time a bit short, which didn't bother me at all, but Mykle offered to have me come in again for free in a week to make sure that my skin was taken care of, you really can't beat that kind of service. read more

They have a Beaverton location?!!!!!!! I love this. Fancy water cup too????!! thank you so much Devonie was super awesome, welcoming and took great care of my lashes. Love my lash lift will be back! read more

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I really love the atmosphere of this spa. The staff are always kind and welcoming. Management cares about their customer's satisfaction. My most recent lash lift was done by Devonie and she's amazing. read more

I booked a brow WAX about a week in advance. They texted me a few days before and asked if I would like a brow sugaring. I said no thanks. They called me the day before and said "we have a cancelation at XX time - would you like to move your appointment". I said no thanks. I show up for my appointment and they take me back and said, we are ready to do your brow sugaring. I said I booked a WAX --- they said they didn't have anyone that could do that service and I would have to come back later in the day. I had a busy day and booked that time to fit my schedule. Anyways, I rearranged my schedule, came back. Had my waxing (she did a very poor job -- left one brow half undone and had very bad body odor). I asked to speak with the manager - she was unavailable. No sorry, no let me give you a discount for the inconvenience. Nothing. In hind sight -- they knew they could not perform the service I booked and that is why they kept texting/calling me and just hoped I wouldn't notice that I was not getting a wax? Things would have gone much better if they would have called me before my appointment and been honest that they didn't have anyone at that time to perform my service. read more

Walked in to schedule a simple eyebrow wax. They told me to come back at 3:45 for my appointment. I arrived at 3:40, I sat until 4:05 and asked the front what happened, she said they were behind. I had to leave so i rescheduled for the following saturday. The day before they text me saying they need a card or they will cancel my appointment. Within an hour they cancelled my appointment. After the first poor experience and then another follow up poor experience, I cant recommend this place. They lost a consistent client. All I wanted was an eyebrow wax that cost 20 bucks. Crazy. read more

So excited for a west side location! The downtown location has been my go-to for all of my self-care needs: facials, laser treatments, Botox and my favorite skincare line (eminence). The Progress Ridge location is spacious, feminine and relaxing. The staff is very knowledgeable, warm and welcoming. Can't wait to come back! read more

Balm West - Skin Care Near Me - Beaverton, Oregon

I love Balm. Such a cute place and I've been seeing Avery for laser hair removal, she's great! Facials are amazing too! Highly recommend :)

Please read before going here.... I strongly advise against using this company's services. After paying over $400 for a package of three services, I was told at my third appointment that I had no services left. This was confusing since I had only attended two appointments. The staff claimed that my third service had been canceled and used, yet I had not been informed of any such cancellation fee ?When I inquired about the cancellation fee, they stated it was 50% of the service cost. However, they deducted the entire cost from my package ($100+) without any notification. Seems interesting The situation arose after they requested to move my appointment later in the day. Since I wasn't feeling well, I decided to cancel, thinking it would be a win-win. Instead, they charged me a cancellation fee and removed my remaining service without notifying me. They also claimed they tried to charge my card, which was declined due to my blocking unapproved charges. My bank confirmed there was no record of any attempted charges, suggesting the company simply chose to take the easy route by deducting the service from my package and billing me again. Had I been provided with this information upfront or given the policy documents I signed that I requested from them, I would have understood OR maybe if they just called and spoke with me. Despite emailing over a week ago and being promised a response by the front desk staff--who also forced me to pay for the service again--I have yet to receive any follow-up. This demonstrates unethical business practices and poor management. It's embarrassing for a company to have staff unaware of their policies or how to use their POS system. Given the lack of response, I have had to dispute the charge with my bank, file a complaint with the BBB, and still await my signed policy documents. Additionally, I have photos showing that this incident follows a previous experience where another balm in Portland damaged my skin during a wax session and the Estonian continue to wax me noticing my skin was literally ripping off, I also was not on any skin products at this time so she should have just stopped. I did not complain at that time as I generally avoid disputes, but being scammed and forced to pay for a service already covered is unacceptable. I urge you to seek services elsewhere. read more

I paid over $200 at the Beaverton studio to walk out with a volume lash fill that looks like it needed to be refilled again on top of the fact a large number of lashes fell out the next day. Contacted the store via text and spoke to Mykel who offered a free 'refill' at the Pearl location. Same thing happened. I questioned the tech and she said, yes placement of the lash so FAR up the lash is normal. i contacted the store again and sent another pic. I was then gaslighted by being offered a measly $100 store credit and a dance around the actual question of IF the placement was normal and why so thin for a volume fill. She once again gaslit me and indicated it was 'because of the health or lashes' that placement is determined. I asked for a refund and was given the tiny $100 compared to the over TWO HUNDRED I spent. Don't waste your money here. They obviously care more about the pick glasses they serve water in than the quality of work done or customer service provided read more

I've received laminated eyebrows from Devonie twice now and she is AMAZING. I've never been so happy with an eyebrow lamination outcome. She also creates such a peaceful and relaxing environment. I look forward to it every 6 weeks now! I also received a Brazilian wax and she is so thorough and gentle. I would highly recommend her! read more

Balm West - Eyebrow Lamination by Devonie - Skin Care Near Me - Beaverton, Oregon

Always amazing!!! I always feel so pretty leaving, the vibe is so relaxing and fun, and the staff is always so kind

I just had a brow & lash appointment at Balm (West) their new location! It was a beautiful experience from start to finish. I'm loving my revamped brows and dark lifted eyelashes! Thank you beautiful Balmshells for being lovely and adding to my pretty. I also purchased a laser hair removal package before I left. I cannot wait! read more

I got a lash lift and tint for the first time and it was such a relaxing experience. This place is very nice and has such an inviting atmosphere. My first time the lift didn't take, so I was invited back to have them redone. The second time around experience was even better. The technician was very sweet and asked me what I wanted. The service done was very relaxing and the results were exactly what I was looking for. Highly recommend. Great customer service. Thank you. read more

I have been going to Balm West for lash extensions now for a few months and absolutely love how they turn out ! Mariah is so friendly and really makes the experience so enjoyable. I also love the vibe and decor at Balm West, super cute! read more

I had a great experience getting my brows laminated and tinted by Britney today. The salon was immaculate and Britney was super sweet and knowledgeable. I will definitely be back soon! read more

Elise did an eyebrow tint and eyelash tint and lift. She paid great attention to what I was looking for and both turned out amazing. My eyelash lift in particular, has lasted a long time. read more

My daughter has been to Balm twice and seen different people for her brow waxing and both Isabella and Tyler have done a really good job. We love the atmosphere. Very cute decor. My daughter said the beds are very comfortable. We would recommend Balm for brow waxing! read more

Amazing!! Best facials and brow wax ever. Everyone is so kind and welcoming! I've had facials done by Britney and Mariah and they went above and beyond! The neck, shoulder and arm massages are a huge plus. Thank you Balm West! read more

Great service! Great experience! Facial was fantastic! Loved the natural ingredients.

I've gone to Balm West twice now. The ladies are always so welcoming. The place has such a fun vibe. I've been seeing Cassidy for facials and lash lifts/tints. She does an amazing job. I always leave feeling refreshed. 1000/10 would recommend! read more

I have loved getting services done here with Kimberly! I have gotten various services including brow lamination/tint and lash lifts. Kimberly is amazing, always makes me comfortable, and takes the time to make sure I'm getting everything I want out of each service. She also makes sure that I'm happy with the final results. The entire appointment experience at Balm feels like luxury self-care! I wouldn't go anywhere else to get my lashes and brows done, I highly recommend booking here with Kimberly! read more