Bottom line.... GO TO KAITLYN AT BRIDGEPORT!! I haven't let anyone touch my brows but myself in 8 years.... TBH I was scared of going to anyone else after some serious disasters over the years. However after realizing I had over tweezed and shaped my brows too thin over time, I made the choice to grow them out and go to Kaitlyn Zenger. Normally I would just grow them out and reshape them again myself, however Kaitlyn's reputation of being an amazing eyebrow specialist has grown tremendously since meeting her in school. I knew she was the one who could help me and I could trust her to do what I needed with no traumas. I went to beauty school with her and she's always been known to be a wizard with waxing...specifically eyebrows even from the first service she performed on a client. Eyebrow shaping really is an art and not everyone can do it right...even after good training. She is a complete natural at it and does it in a way that is less painful than anyone else I've ever had wax me. She's incredibly thorough, friendly and professional. She even gave me some great recommendations to help me with my brow journey. I honestly couldn't have asked for a better experience. Since I've gone to school and know proper sanitation protocols I'm super conscious of infection control and cleanliness. Everything from the time I walked in to the time I walked out was spot on and on par or above state regulations. That in itself should sell you on this place as at least 80% of other places that offer waxing services aren't abiding to sanitation regulations, don't practice proper infection control protocols and/or use subpar products. When you're dealing with waxing and vulnerable skin you NEED to be knowledgeable and aware of what to look for and know you're in a clean place. I can't recommend Kaitlyn enough. I didn't even know I could have such a nice clean shape, these are seriously the best I've ever had my eyebrows without makeup. I'm in utter shock on the magic she did with the mess I gave her to work with. My grown out brows were pretty tricky to shape a good eyebrow out of. read more

Extremely disappointed with my service of an eyelash lift! Absolutely noticed not a single difference in my eye lashes...$79 and the tip just literally "thrown away" in the garbage. Do not waste your money on this procedure. read more

Got a lash lift/tint on saturday and the lift is gorgeous but for some reason my lash tips didn't take to the tint. When I called today they were very nice and got me in the same day. The new tint looks amazing! They seriously have the nicest team and great customer service! I only come in 2-4 times a year and so I always appreciate them doing a great job! read more

I've been going to this location for over a decade. Always professional, on time and responsive to what I'm asking for from the service. The atmosphere is modern and comfortable. read more

Wonderful work and service! Nice location, too. Decor is clean. Will be back soon for maintenance!

I read the reviews on Yelp and Google for several brow businesses before making my appointment. I chose Brow Betty because it's locally owned and I appreciate and try to support local businesses. It also has a very convenient location. I wouldn't be writing this review if their service wasn't great, no matter how local and convenient. But - it was great! I was very happy with the quality, caring, professionalism, and outcome of my brow tinting and wax. Brenna was my esthetician and she was lovely, talented, and gave me exactly what I wanted! I felt heard and respected. In turn, I trusted her and am exceptionally glad I did! I happily recommend Brow Betty near Bridgeport Village and Brenna! read more

I love Grace! I have been going to her for a few times now and have absolutely had no complaints. Scheduling an appointment online is unbelievably easy, and she always does such a great job with my brows. Until today I have always only gotten them shaped with her, but today we tried a brow tint and I am unbelievably happy. I look forward to my visit every time and our conversation has always been so pleasant and welcome. It honestly is like meeting with an old friend. Thank you, Grace! read more

Brow Betty - Brow shape and tint with Grace! - Hair Removal Near Me - Tigard, Oregon

I appreciate that they take time to make my brows perfect! I've been a client for years and will continue to come!

Scheduling is a nightmare!!!!! I have had my appointment lost twice here when talking with a real person. They change schedulers here almost monthly as there is someone different each time I go in. I love Brit, but the headache with scheduling has become too much and I am questioning my loyalty. I do not appreciate scheduling my work day around an appointment only to be told that they don't even have me on the calendar. Super frustrating, and the owner is too busy to talk with me and resolve the issue. read more

I got in at the last minute, and had great service and a great result. I have been to two of their locations and really love what they do here. Highly recommend! read more

I've really hesitated to write this review - because I hate being "mean" - but I'm going to in order to hopefully prevent others from suffering my fate. I hadn't gotten my eyebrows done in over two years due to Covid, and I loved how thick they were, albeit a bit overgrown. Prior to Covid, I lived on the east coast, and had a lovely esthetician who did my brows perfectly. After reading the reviews here, I decided to take the plunge and make an appointment with Grace for eyebrow tweezing and tinting. When I arrived, I told Grace about my prior horrible experiences of people taking off too much of my brows, and how difficult it was for me to trust anyone to not butcher them. I showed Grace a picture of my brows when they were perfect. I told Grace that I just wanted my brows trimmed a little and then some of the hairs on the bottom that were clearly not a part of my brow removed. We discussed thoroughly that I am into a "natural" look. Grace complimented me on my eyebrows before beginning, noting they were full with a nice shape. Then the process started - Grace began by tweezing the top of my brows. I stopped Grace to ask what she was tweezing up top, and informed her that normally I have always left the tops of my brows alone. Grace assured me it was just vellus hairs. When Grace showed me one completed eyebrow before moving on to the next, it looked heartbreaking thin, but at that point it was too late to grow back what had been removed. So I let Grace finish, gaslighting myself into believing they would be ok. Once I got into my car and saw the damage I cried. It's been several weeks and it will be several months (AT LEAST) before my brows are anywhere near their former glory. Here's the thing. It's common sense to be *very clear* with clients about what part of their eyebrow you intend to remove. It's also common sense to undergroom vs overgroom because only one can be fixed. Lastly, it's 2022, overgroomed eyebrows are NOT the trend. ESPECIALLY when it's thoroughly discussed what the client wants and that they are going for a NATURAL look. That aside, Grace is a very kind individual. Unfortunately I'm permanently traumatized and will never let any human touch my eyebrows ever again. read more

First off- it's been 4 months since I've had my brows done‍- YIKES! I Just had my first appointment today at Brow Betty. I loved it! Friendly staff member greats you and gets ya all Checked in. I saw Grace, she was very kind, professional and took time to ask me what I like and direction I want to go with my shape. Also explained some brow options/ services they provide. She did a eyebrow tint and wax. I love them! I will be returning ( in 4 weeks) for sure! read more

My daughter and I just had our first appt with Grace and she's just straight up amazing! Talk about INCREDIBLE or MIRACLE WORKER??!! YES! She's wonderful! Super easy to visit with and great at what she does! We had not ever had our brows done professionally so I wasn't quite sure exactly what to expect and man were we missing out! The entire experience was fabulous!! The salon is absolutely adorable, clean, & very inviting! It was super easy - just schedule your appt online and go! I highly recommend Grace for your eyebrow beautification! It's incredible how "finished" you look when you just have your eyebrows done - we look & feel beautiful! Lol! Grace is your go-to for eyebrows! Thank you soooo much Grace - we will be back again soon! ;) read more

Grace is the only person I trust with my brows! She is amazing, gentle and detail oriented. She has helped me achieve all of my brow goals.

In short: Pretty sterile and cold vibe. More expensive than it should be and slow/inefficient. In detail: The receptionist is off-putting and she takes 10 minutes just to check the estheticians' schedules for any available and then gets up and asks them if they're available for my eyebrow wax ...why on earth do they have an online appointment system and an appointment book if the receptionist has to do this EVERY TIME and so slowly?! I've been quite a dew times now and it is always empty with one or two estheticians working and no clients. Any small hair/nail salon can do what they do twice as fast and be cheaper. read more

Grace was amazing she is very sweet and great customer service. It was my first time visiting this place and she made me very comfortable and explained the process to me and was very detailed about it. I tried the wow brows for the first time and was very satisfied with my outcome. Thank you Grace! I am definitely happy that I plan on being a regular customer for sure. read more

I've been here a few times and I have never left disappointed! The salon is always clean and welcoming. I have had my brows waxed, tinted, eyelashes, lifted and tinted... love it! I specifically have seen Grace, she's wonderful. She not only does a GREAT job but she's a joy to talk to. I can say I won't go anywhere else when I need maintenance and if Grace ever left I'd be a client that went with her. read more

I first spotted Brow Betty shortly after they opened, on my occasional lunch trips to the adjacent Noah's Bagels. Because I had already established relationships with Urban Waxx, then Wax On in Portland, I hadn't ever set an appointment with Brow Betty, although I remained intrigued with this tiny waxing salon. Then last week, out of desperation due to the inability to schedule a brow appointment in Portland due to time constraints, I made a same day appointment with Brow Betty, which is located in the general vicinity of my office. After entering the spa, I had it in my head that I would not return because I did not care for the communal set up of the facial waxing area, which is slightly visible from the waiting area. But, after experiencing the best, most detailed brow wax ever from Teri, I know that I will be back. I was so incredibly impressed with Teri's skills. After she was done, my brows looked like I had always envisioned them, but other waxers had not quite been able to achieve. The proximity of Brow Betty to my office means that I can get my brows done during a lunch break instead of on my way home after work or on the weekend. As an aside, service was very friendly, and they have a line of excellent brow grooming products...everything from brushes to brow makeup. Yes...this definitely a little gem of a waxing salon in my book. read more

I stand by my review 100%. Just because it's been 8 months since I have been there doesn't mean that my review isn't accurate to my experience. First off, I was never offered anything to drink. Urban Waxx offers tea, wine, water. They also have snacks (trail mix). Second is the lighting. Bright offensive lighting when your being waxed is not enjoyable. Urban Waxx has very soft light and they have a little light they can use when needed. It's still not as bright as BB. I'm sure the girls that work at BB are lovely. I just didn't feel very welcome or comfortable there. When I go to Urban Waxx they treat each customer like they are royalty. Very friendly, interested in what the customer has to say, and makes me feel at home. You can tell that the girls at UW really love their jobs. I just didn't get that feeling from BB. I hope this explains more of my opinion of BB. I'm by no means trying to put anyone out of business. I think it's important to review all places good or bad. This is only my opinion. Others will have to see for themselves. read more

Another AWESOME experience at BB! I was back up in the Portland area again last week and made a special trip to see these ladies as they are hands down the BEST estheticians in the business. They are truly gifted, and the owners are incredibly lucky to find such a fab group. If you want cheap, double-dipping wax pots and breakouts, by all means get your brows done at your local hole-in-the-wall, but $20 is pretty standard (if not even on the less expensive side) for this kind of quality work and products, and I am happy to pay it plus tip. I don't know what some people are smoking when they complain about the "walk-ins welcome" policy. I guess it is a new concept for some. It means you are welcome to come in without an appointment, but by no means is it a guarantee of service right when you walk in. Kinda like going to a restaurant and not having a reservation and having to wait for a table. I know it is hard to understand, but give it a shot. Sheesh. Also, I think it speaks volumes to their professionalism if they are taking time for a consultation for first time visitors. They are putting hot wax on your skin! It is probably a good idea for them and YOU to have a discussion with you first about allergies, medications, etc. or anything else that might affect you. Also, don't you want to talk about what it is you want? I doubt that they, or anyone is in the business of making an appointment time longer for the hell of it. If you are in a time crunch, call ahead and make an appointment if you don't want to chance waiting - I'm sure they would be able to work something out with you no problem! Both receptionists that I have encountered have been incredibly sweet and accommodating. I love you BB! read more

I visit The Bridgeport location every few weeks for a brow tint and I have nothing but great things to say! Grace has always done a fantastic job and would recommend her highly! read more

I've been to Brow Betty about 10 times and have only had positive experiences, so I'm surprised by the negative reviews My skin is sensitive, so they have to wax and do tweezing under the brows. Each time they accommodate my special requests. I've had 4 or 5 different waxers although now I'm sticking with Olivia lately. I also had my lashes tinted this week by another lady and she did a great job. I'm happy with Brow Betty and I'm very picky about my brows. read more

Literally obsessed with this place. Amazing women that are so helpful and personable. Always such a fun time especially with Grace and Megan they are phenomenal in conversation and with my brows. Couldn't say enough good things about this place and the women that work here. read more

Lemme see....instant coffee vs. premium latte. Well drink vs. top shelf. 4-cylinder vs. Turbo. That's the sort of epiphany, "a-ha" experience that Brow Betty provides. The kind that makes you realize that up until now, you didn't really know what a brow wax was supposed to be like. After countless slap-dash waxings with a little afterthought plucking at other salons, this place is a revelation. The aesthetician actually measured my face, discussed bone structure and mapped out the brow shape that was best for me. She was meticulous yet painless in the execution, working efficiently with the wax and then completing her vision with careful tweezing. Love the cooling gel she applied afterwards. Usually I've got the "guess what I just did" red marks, but not when I go to Brow Betty. As for my brows, they always look perfect no matter which technician I see (Four so far, and they've all been super nice). Even though I live downtown, this place is totally worth the trip and the (competitive) price. Me and my brows are believers. read more

I went to Brow Betty for the first time today. WOW! The esthetician, Olivia, did an amazing job. I think I may never let another person touch my brows again! She did a lot of prep work, scoping my messy and overplucked brows out, and planning just the right amount of take-off to make them look perfect. I love the astringent she applied when she was done--it smelled great! And my favorite thing? She patted on concealer to "cover up the redness" when she was done. No one has ever done that before! Brilliant--I didn't have to go out in the world with big red splotches around and under my eyebrows. Why in the world doesn't everyone do that? The best brow wax job ever. Seriously! I'll take her advice from now on: leave them alone and leave the plucking to the professionals. I've never been religious about getting my brows done regularly, but I'm going to turn over a new leaf. My appointment was at 10:30. They started right on time. I arrived early, but there were plenty of fashion magazines to read while I waited. read more

I have been going to Grace for a while now and she's AMAZING! She's the only person I trust with my brows now. I get a brow lamination, tint, and wax from her and I'm impressed every time. She follows ALL COVID guidelines that's another reason why I respect her so much. If you need your brows done I HIGHLY RECOMMEND Grace she's the best. read more

I typically get my brows and upper lip waxed after I get my nails done. The ladies at a nail salon are always rushing and most of the time I am left with a scar. After my first experience at a waxing salon, I will only have Brow Betty touch my skin. Shaeda listened to my concern about my sensitive skin. She assured me that the materials and her techniques will not hurt my skin or tear itoff. I was impressed of her gentle touch and professionalism. I felt like I was in a spa, she took time to take care of me and I left happy. read more

Stayed in the hotel near the shopping center "Brow Betty" is in and happened to see it. I was visiting my younger cousin at college and she was definitely in need of brow help. Walked in and made an appointment for the next day. The lady at the front desk was super nice and set it all up. Came in the next day, no wait time. The esthetician made sure to check what exactly my cousin was looking for with her brows and did a great job. Brows were perfect for her face and eye shape. I also noticed some of the other customers leaving and their brows were perfection as well. Price was a bit more than what I pay here in the Bay Area but I can understand that since this place is specifically for waxing and they did such a great job. Was great to get my cousin's brows done in a pristine clean, cheerful and friendly environment. Highly recommend this place! read more

From being greeted on time by Amber to sitting down with Aleah for my lash lift and tint to having a complete brow makeover with Britt, I felt comfortable and in good, professional hands. The two services took exactly the 90 minutes I was told it would take. Additionally, they will let one drop in for a quick clipping of errant brow hairs at no charge. I am happy with my results and look forward to returning for similar services. One caveat: when I booked the lash tint, I expected that it would be both upper and lower lashes. Aleah only had time for the lifting perm and upper lash tinting before her next client was there. I just have to remember to ask for both upper and lower next time. read more

My experience here, as well as the location on 1500 nw ave in Portland, has been fabulous. Khaira has done my lash lift and stain twice. Her professionalism and genuinely fun personality made the appointment relaxing and fun. If I ever became uncomfortable she was quick to fix the issue. I will be returning! My lashes look the best they have ever looked! read more

Going to Mexico? Not wanting to deal with Shaving or having that "oops I missed a place" moment? I would HIGHLY recommend Suzie at Brow Betty. She was fast, friendly and skilled. She switched between hard wax and strip wax when appropriate. Quick pulls. Definitely knows what she is doing. Thank you Suzie! I'll definitely book again before my next trip. read more

This is the only place I go for waxing and lash lifts! Britt always does my eyebrows exactly how I hope for, and Aleah is the best at lash lifts and body waxing. There is always fun conversation and a relaxed vibe! I highly recommend Brow Betty for anyone wanting to look and feel their best!! read more

I'd never been a fan of waxing until I came to Brow Betty. I wasn't a regular waxer so I was very nervous. The girls here made me feel very calm. she took her time and did a great job shaping my brows. They really take care to give you the best shape for your brows. After she finished she told me where I need to let them grow in and how to fill them with makeup if I wanted too. read more

Do not go here. I have been a couple times and called today to see if they could fit me in. They said they could and so I drove right over. I realized I was going to be a few minutes late so I called and told them I would be about five minutes late. They say sure no problem. Great. so anyway they call me at exactly 6 min as I am getting out of my car to walk in to tell me that I am just too busy to accommodate me. Seriously they couldn't even properly apologize and there was just cold silence on the other end of the phone. It's disappointing because this place is so close, but I'm not going to go somewhere that has zero respect for their customers. read more

I had never gotten my brows or lashes done before coming here to Brow Betty. Aleah took time and great care explaining everything to me and making me comfortable. Her work with brow shaping and lash lifting was spectacular! I won't go anywhere else but here. Thanks Aleah! read more

So I usually go off of word of mouth, owning my own small business, I know this is the best seller or crippler of any business. And, my assistant Stephanie, rarely raves about anything. However, when she does it means that it was an awesome experience. She saw Maria yesterday and loved the experience. She will be back, and if my esthetician is out, I will try BB out. read more

I ended up needing to bring my little girl with me and they were very accommodating. Nice girl at the front desk and sweet guy for the brow wax. My eyebrows look great and I will definitely go back. read more

My go-to brow spot always! Britt has been my eyebrow girl for a few years now and she never disappoints. They are excellent at detail and never take off more than you need. Highly recommended. read more

Very disappointed with the customer service. I've come here for many year, I showed up at 12:45 for a 12:40 appointment (lack of parking available) checked in went to the bathroom came out and was told because I arrived at 12:49 they wouldn't do my brows. I let her know that I was there at 12:45 and she called me a liar, needless to say I left without rescheduling and I won't ever return. You might know brows, but your customers pay your bills. read more

LOVE my new brows! Tinted and waxed and perfect! I look like a new person and I'm so happy with the results! Grace is amazing and I will definitely be a client forever. The salon is darling and clean and professional. Great reception and everyone who works there is very sweet. Thank you so much! read more