Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything before and my face was glowing after. The spa was clean, service was great- loved my experience! read more

Sharing my overall experience how Med Spa ladies treated me so far. 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable. read more

The staff here is nothing short of amazing. They really take time and get to know their clients. Id recommend them to anyone looking for spa services. read more

I did my research before picking a spa since I've never had a professional facial and I'm beyond happy with my choice. I was really pleased to hear they do an initial appointment in person to get to know you, and help you achieve your goals. Chelsea was very informative and gave me great info. I've been coming here now for a little over a month and have already had 3 different services done. I've left feeling so refreshed and happy. The owner is so nice along with Dr. Davidson and the rest of their staff. It's always clean, professional and they even give discounts sometimes. If you're looking for a spa in the Beaverton area, this is the one. read more

You overcharge for a 15 minute appointment. Told me extra "maintenance" appointments are $45. Last appointment I was harassed for another $600 bc it's " hormonal" Dawn is absolutely unprepared and has an unimpressive personality. In fact. I didn't want to tip her bc she is rude. I will write a review now. I was afraid bc I paid for my treatments in advance! read more

I highly recommend them... my experience with them was great... Alia took amazing good care of me.. walked me through all the options for the treatments I was seeking... went I went to my appointment Alia was there to again walked me through it and handed me to Dr. Davidson which hands down did amazing... she was very welcoming ( as also the staff was) and explained every lil detail to me... the final results were great and I was extremely pleased of how everything came together ... am absolutely going back there read more

Went in for a consultation in 2021, after my girl friend recommended this place but waited to buy. In December of 2021 my sons GF got a package with them, so I decided to buy a package during their spring event in 2022. This holiday season Groupon had a special so I decided to buy 1 more area for myself... when I called them to redeem my Groupon, I was told I couldn't use it! They say rules state only 1 Groupon per customer is allowed, I told them I've never purchased a Groupon for their spa before, that I went directly to them & bought my package directly from them during their Spring Event. They are telling me THEY gave me the Groupon pricing, which was never informed to me & even IF they had, I DID NOT PURCHASE A GROUPON BEFORE. So as far as the fine print goes... I can prove this is the 1st Groupon I buy for their spa BUT it doesn't matter because they won't honor my Groupon! I was told I can return the Groupon. ‍‍‍ read more

I would give Celebrity Spa a million stars if I could! The amazingly wonderful group of people working here make all the difference and they create such a welcoming environment in addition to providing the highest level of service & fantastic results! I've been coming to Celebrity Spa for years for facials, cool sculpting, Botox, you name it & I have always had an amazing experience & couldn't recommend them more! A huge thank you to the entire staff & Dawn, Chelsea, Dr. D. & Allaya for everything you do to make coming to Celebrity Spa an exceptional experience each & every time!!! read more

Chelsea deserves lots of love for making sure I am taken care of and that I always feel comfortable and welcomed. Chelsea anticipates my needs and understands my goals and is an excellent collaborator. Simply the Best! read more

I'm going to start this review by telling you that the front house staff is fantastic always happy. I had cool sculpting done and Did not see any results on my arms. The nurse was supposed to call me within 48 hours of each procedure and I never got that phone call. This place burned my girlfriends bottom and refused to open a professional liability claim under their policy. They were basically going to force her to get an attorney before they did the right thing. They only reimbursed her what she had not used. But she's gonna be scarred for life. So because they don't do the right thing you should not go to this establishment. Money hungry people that don't do the right thing. And don't keep their promises. read more

I have been going to Celebrity Med Spa as a returning customer for over 3 years now. The staff is exceptional at this salon, everyone is very knowledgeable in the services offered and what services would benefit your individual needs. My technician Ashley goes above and beyond every service to make sure I am comfortable and well taken care of. She is an absolute star at what she does and comes very highly recommended. Overall, the spa itself is immaculate and the staff are just as pristine. I would recommend this spa to any family member or friend that is looking to do businesses with a salon that is transparent, helpful, and ready with a solution to whatever problem/insecurity your looking to have handled. read more

The lady on the Answer to the phone was vey rude and disrespectful ! And the funny part they ask for $700 For underarm hair removal hahahaaaa for real ? Any way don't waste your time and money in celebrity spa They think its Beverly Hiils here (wakeeer up )) read more

Dr. Griffin did an amazing job! I've never had a physician who has taken so much care and time in preparation in administering a facial filler before. As you can see I'm very happy with the result and highly recommend them! read more

Celebrity Med Spa - Front of store - Medical Spas Near Me - Beaverton, Oregon

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Great staff and I love Dr. Jennifer. She is very easygoing and does fabulous work. She also advised I take advantage of the big sale in March and wait to do a few things so I can save money. I feel like a million bucks! read more

I have been receiving laser hair removal treatments on two areas of my body (legs and underarms) since December. Celebrity Spa has a very clean facility in a convenient location with lots of parking. The staff is always very friendly, whether it is over the phone with reminder calls for my appointments or in person. Jen has been facilitating the procedures for me. She is so awesome! She does an amazing job explaining the procedure and setting expectations before/after each visit. I have sensitive skin and I have always struggled with ingrown hairs and razor burn. I have not had a single ingrown hair since I started! I'm on treatment three but I have already been impressed with the results! My hair grows back finer and my skin in the areas that have been treated is so much softer. I am sooo happy with the results and I wish I did this sooner! I used to think this type of procedure was out of my budget but if you check in on yelp while you are there, there are deals. I found their office through a Groupon deal but would totally pay full price if I did it again. Worth every penny! Oh by the way, the laser doesn't hurt at all! I was pleasantly surprised :) read more

5 Stars all the way! From the beginning Alia has been helpful and kind to me as I navigate the offered treatments and fit them into my budget. She's worked out payment plans and offers me any deal she can. She also talks through the treatments with me and offers her own experiences as a form of guidance and reassurance. I started with a laser treatment groupon and have moved on to more areas and Venus Freeze treatments. I exclusively see Dawn for my procedures and trust her to the core. She takes really good care of me and her experience is apparent from the first treatment. The facility is very clean, well cared for, inviting, and you can tell the owner puts money into his equipment. It makes a huge difference. I pretty much have a standing weekly appointment for one thing or another. read more

Celebrity Med Spa - Medical Spas Near Me - Beaverton, Oregon

Celebrity Med Spa is a nice place. I am not blown out of the water by the customer service or results. The front desk is sometimes snobby, and my tattoos have been burnt and bubbled from the Lazer hair removal sessions I have had done here. The last visit I had there was unbelievably amazing. Lori Robinson is the BEST laser hair removal technician I have ever had the pleasure to experience. Lori took her time and changed the settings to my laser treatment for optimal results. Because if Lori, I am now willing to purchase more laser hair removal sessions from Celebrity Med Spa if needed. I highly recommend her. read more

I have been a loyal client at Celebrity Med Spa for at least 4-5 years, primarily for spray tan services. I have had nothing but good experiences with the staff and services. The salon is always clean. The manager, Alia, is always super friendly, accommodating, and professional. She goes above and beyond to ensure the client experience is positive. I will also note that I have been to several other tanning salons in the area over the years, and everyone loves to push you into buying more stuff. Nobody at Celebrity Med Spa does this - they make you aware of specials and deals, but they don't push at all, which is much appreciated. read more

The staff at Celebrity Spa are so friendly, knowledgeable and helpful! They really are such a great company all the way up to their management and owners! I highly recommend using their services! read more

If you are BLACK do not come here unless you want to be embarrassed!!! Honestly, I have never felt more disrespected in my life. I ordered a Groupon and set up an appointment to go in for laser hair removal on my neck. I walk into the facility and was greeted nicely by the receptionist. She gave me paperwork to fill out and I took a seat. While I was waiting for my paperwork to be processed. The general manager Alia Lunak walks up to me just to tell me "I'm sorry our machines do not treat your skin type here. You are too dark for our machines" Now I know Portland does not have the largest African American population but come on. I am not what most would considered the darkest black person out there. I have been getting hair removal since 2006. From Los Angeles to Houston Texas and never once in my life has anyone ever told me that I was too black to be treated. After telling me that I was too black for their machines. The manager followed up with the statement "yea you're going to have a hard time finding anywhere in Oregon that will treat your skin type. It's a common problem." She also stated "I wish I had some recommendations or somewhere else you can go but I just don't..sorry, try and google it". Meanwhile she did not bother to lower her voice as she embarrassed the hell out of me in front of their all white customers. I would love to sit and say this was not a race issue but if you know your machines do not treat black people why not make that well known on your website and group on description so people like me do not have to walk our black asses up to your establishment to be embarrassed and told we are too damn black for your machines?! I have an idea! Why don't you get machines that are inclusive for all skin types. Unless, you purposely do NOT want all skin types i.e black people coming into your facility. Black people you have been warned. Take your business elsewhere. Btw I have found 3 other spas in Portland that do treat black skin just an FYI so I have no idea what the general manager Alia Lunak is talking about. read more

Dr. Davidson is an exceptional injection(ist). I had tried four other places before I found her. I will not go anywhere else, She takes her time and is really an artist. I rarely have any bruising, or any kind of after effects, and everything looks very natural. She's smart, funny and very at ease with her patients. They better hold on to her!! read more

Last year, my boyfriend bought me a Groupon for laser hair removal from Celebrity Medical Spa. Truly, it has changed my life. I was well-taken care of from my initial consultation with Alia, to my first series of appointments with Dawn, then going on to being treated by Ashley. Never once have I felt self-conscious or uncomfortable, in fact, everyone on the staff has been anything short of friendly and welcoming, anticipating my needs and ensuring they are met. My results have been amazing, and have greatly contributed to my increased self-confidence. I just wish I'd tried this earlier. I would, and have, recommend the services here to any other interested parties, and plan on continuing to use them for other treatments in the future. Give them a call, you won't be disappointed. read more

Do not go here. I purchased the Groupon for 6 large areas, intending to do my lower legs. I show up and drive out of my way for the consult. Brittany took me back to do the consult. I explained to her that I've had laser hair removal in the past... Brazilian, under arms and upper lip. She told me to come every 6-8 weeks is what they recommend and you have 2 years to use your Groupon. DO NOT LISTEN TO THIS. You need to go every 4-6 weeks, for your hair cycle growth to continued to be lasered and "kill it" and you need to keep it up. I only needed 5 treatments before every 4 weeks and all my hair was gone (this was at a different laser spa in CA when I lived there) I then asked her what is the standard setting they use to start? She said they don't do disclose that and to "leave it up to the professionals", MAJOR RED FLAG. My prior med spa, told me and gave me a copy of the settings they used. Huge huge red flag that they don't disclose that to you upfront and during your visits. I knew the offer was too good to be true and before I was paying $130 per visit for Brazilian. Save your money. This place is a scam!!! Brittany also spoke in a condescending and demeaning tone, which was really rude. I've had this done before, you're not going to fool me. Also brittany redeemed my Groupon voucher before the consult. I showed it to her and then she pressed redeem. She obviously knew what she was doing. Because now it's harder for me to get a refund with Groupon, as Groupon has to contact the spa. Why redeem the voucher? I went in for a free consult. I didn't have any services performed. But she redeemed the voucher for services. I also made a complaint with the BBB. I'd like them to work with Groupon so I get a full refund. ALSO see Peggy's review down below... Danny k tells her that she needed to come every 4-6 weeks (I took a screen shot of that!) ... wow.. funny how they tell you upfront 6-8 weeks and then when you complain it's 4-6 all of the sudden and it's turned around to make it look like you didn't keep up with it. I also filed a complaint with the BBB. read more

Nice staff. I bought a package of tanning sessions. Glad I did! I can quickly run in & out for a spray tan. Staff is always friendly. I also went in for microdermabrasion and a laser facial: went great. Would recommend! read more

I purchased 8 hair removal sessions and paid enormous amount of money and besides that their hair removal laser technology was inefficient, I missed one appointment due to the car accident and they wanted to change me 25$ cancellation fee, i refused and then they said they wont be able to give me all my sessions(i had 3 left) this all thing pissed me off enough so I didn't do it. After one year out of an accident,my husband buying me Groupon from the same business when i called to make an appointment they said I still owe them 25$. The front desk lady was rude and snobbish, made me feel like I was cheap because I didn't want to pay 25$ and used the Groupon. For me it was just Not the way you should treat your customers, this time I will never be back. read more

Their hair removal laser technology is painless, but inefficient. It is not laser. It is like a small hair dryer and it creates a little heat and that's all it does. 4 years ago, I had three sessions of hair removal laser for my underarm in a medical center and my hair never grow back. Their machine created sharp pulses of laser and targeted each hair, it was a little painful, but it was effective. I saw Celebrity spa very close to my place and I got 6 sessions for my upper lip. My upper lip hairs grow back exactly the same as 6 months ago. Absolutely, no changes within the 6 months and after. I did a little research and I found out that for the real hair removal laser they have to go to school and study for two years, and many of these spa folks are not trained to do real laser. They usually have the esthetician certificate which gives them the permission to do less important tasks like facial or the fake laser. I would recommend spending your money in a qualified medical center that has real laser devices. read more

Absolutely the best med spa in the state. I've been receiving Micro-needling radio frequency treatments with Beth, using their state of the art machine "Secret Rf". Beth is the sweetest, most kind individual and has made the experience so easy. Their entire staff is amazing from my first phone call, to the initial consultation, to my first treatment. They even call to check on our AFTER your treatment. I've received the best care here and can't thank them enough for giving me skin I LOVE. read more

Not for African American women with medium brown skin. DO NOT BELIEVE OTHERWISE. I heard about this spa through Groupon. My technician was Ashley. She assured me that she had performed the laser hair removal on a lot of brown women. She went into detail about how the machine had two settings one for types I - 3 ( Asians and Caucasian) and one for types 4-5 ( darker skin like African-American). During the process she explained that because I had hair on my legs the laser would stay on the surface and that it would feel like my hair was getting tweezed. I told her repeatedly that it felt like my skin was burning. However, she continued to run the wand over the area. At the end of the session I told the coordinator, Alia, that my skin felt like it was burning and she explained that the sensation would be gone in 30-45 min. It is 6 hours later and my skin still feels like it's on fire. I've iced it and put lotion on it. I can see the pigment in my skin already darkening. I spent 10 min filling out paperwork and they barely spent any time reviewing it or even going over it with me. My sisters, this is a risk I would not take again. I recommend the following: It is more expensive but try to find a removal place with a yag laser in a dermatologists office. It works great and you walk out pain free. I recommend Norris Dermatology, If you are type 1-3, you will love this place. Beautiful and great service, otherwise avoid. read more

Celebrity Med Spa - Laser burn 12 hours after treatment. - Medical Spas Near Me - Beaverton, Oregon

I've been coming to Celebrity for laser treatments for about 2 years now. There are ups and downs, but as you can tell from the 4 stars... far more ups. The good: Great customer service. Alia makes sure I'm taken care of, makes sure I'm happy with my treatments and when i'm not, she fixes it. Most of the techs are super professional and do a great job. I've been seeing the same people for two years, so at least on the treatment side, there's low turnover which is good. Especially when someone is getting very personal with a laser and your lady bits. The bad: I've found one tech that I don't get good results with. Luckily, Alia has made sure to take care of me with that regard. It's taken MUCH longer than I anticipated to get the results I was expecting based on our initial conversations, I attribute it partly to this tech. But everyone is super nice and make an unpleasant half an hour more bearable. Definitely worth checking out. I'd recommend (and have) it to friends for sure. read more

Y'all these people. First, they are so warm and welcoming and make me feel BEAUTIFUL every time I go in for an appointment. Second, the laser hair removal really works and is painless. I'm so happy with the results but really the staff is why I'll probably find other services and be a regular customer forever. read more

So very satisfied! Celebrity is not only an amazing value it's a beautiful space. From the moment you walk in the door you can tell that they care about their clients. It's obvious that these ladies enjoy coming to work and love seeing happy clients. Alia always greets me by name and offers me a bottle of water. Dawn is always on time and does an amazing job distracting me during the treatment. She is personable and very professional. She makes sure to cover the entire area and is happy to talk through expectations. I've had laser from other spas the laser at Celebrity is seriously top of the line. I don't even have redness after the treatment. read more

I bit the bullet and decided to get Botox, because every time I looked in the mirror, all I could see were the deep lines in my forehead. I'd heard a lot about Botox, how it feels, etc., during the process, so I somewhat knew what to expect. I scheduled my appointment with Nikki, and was extremely pleased with the results. I told her I didn't want it to make my eyebrows look like I had crazy face, and she definitely delivered. It took about 7 days or so, but the lines in the my forehead are completely gone - thank goodness! Nikki was very helpful in answering my questions when I had them, not to mention the place is immaculate. I tan at Celebrity Tan because it is the cleanest, nicest tanning salon around without pushy customer service, so I fully trust their brand. Celebrity Med Spa did not disappoint in this regard, either. I've decided to schedule laser hair removal with their technicians as well - stay tuned for another review once I've had that first appointment. read more

It is without reservation or hesitation that I acknowledge the integrity of this business. Both the owner and manager Alia have shown me nothing short of stellar customer service. They have been accommodating, understanding and professional. I haven't been the recipient of any purchased services yet but anticipate that if the staff is as conscientious, exemplary and customer-focused as the owner and manager, I will be in good hands and completely satisfied with the results and experience. read more

In terms of customer service - the general manager, Alia Lunak delivered far and above what most managers and businesses end up doing these days, and I am very appreciative of the experience I had with her today! I had purchased a package of laser treatments that was ending today and I was planning on purchasing a maintenance package today regardless. However when I arrived there was misunderstanding of my package already had ended. I was caught off guard and confused by this, as well as upset because I came to my appointment thinking I still had a treatment left. As well as although I do believe the prices for laser treatment of Celebrity Spa are fair given the quality of service it still is not cheap by any means - and so that came as a blow. Her willingness to help clarify, listen to understand, but more importantly extending grace to me when I was upset and providing exceptional customer service to me when I know I was not at my best is something I will not forget. She walked into the situation with little awareness of what was happening and not only prevented a situation from becoming more inflamed, but went far above the call what she justifiably needed to provide. She understands the value of excellent customer service and put it into action today, in a way that just doesn't happen often these days. I was grateful for her service and my experience with her solidified my customer loyalty with this business. With her as the General Manager rest with ease that if you do business with Celebrity Spa that you will be glad you did!!! read more

Very pleased with the level of service here. They offer a variety of different treatments. After a pack of treatments which I had purchased was not working for me, the staff and manager worked with me to switch them out for something more suitable and more comfortable. They are very professional and all lovely. The space is very clean and the manager is very nice. read more

Beautiful spa, great staff and great botox by Dr Griffin! I drove 2 hrs each way to get botox at Celebrity Med Spa and I will be back soon!

Celebrity Med Spa is the best! I have had multiple treatments here ranging from facials to laser hair removal. I always walk away feeling great and the customer service is exceptional. read more

The worse customer service I have ever experienced! I was given an appt. on 2/22/19 at 2:15. I was told this was the time, then given a reminder card and then received a call the night before. I arrived for my appt. 7 minutes early, walked in and 2 staff members were behind the counter. I was greeted by one staff member, the other was working on th computer. I told her my name and that I had a 2:15 appt., she said she would go let the doctor know. The other women who was working on the computer told the staff member who had spoken to me that the doctor was on her break, she was not to let the doctor know that I had arrived and I could sit down and wait till the doctor was ready for me. She did not look at me or acknoledge my presence, feeling snubbed, I went and sat down. I waited until 2:30 and went back up to the counter and asked what time was my appt.? The girl behind the counter looked it up and said 2:30!!! I was gobsmacked! I asked her why I was told 2:15 and she said "I don't know." I asked for a refund, I told her I did not want to do business with you people, she told me she could not give me a refund today, it wold take at least 3 days. I told her, "yes, you can!". She said she would have to speak to her manager, I told her to go get her manager. The woman who came out was the woman who had snubbed me earlier. We exchanged words and she asked me why I was so rude?!! She was condenscending and patronizing. After about 15 minutes she gave me a refund. As I left some one behind the counter said "bye Kerry" in a very snarky tone. I have always left a spa feeling pampered and relaxed, these women acted like they were doing me favor to be allowed in their tacky little store front. read more

I had laser hair removal done several times mostly painless and the staff is professional and friendly. I appreciated their honesty in terms of getting results, that I may need more than six sessions during the initial consultation. This means I could be out of pocket more money, which is nice to know up front rather than after finishing the series. I am on my 4th session and the results are outstanding! Being a male I was a little intimidated going to my first appointment, but my technician Jen and the rest of the front desk staff made me feel comfortable every visit thus far. The facility is well maintained, clean, and pricing is very competitive. I highly recommend this place and looking to try out their new skin tightening treatments soon! read more

I've been coming here literally since it opened! I have never been pushed into buying anything, but have been told about current promos or other deals for treatments that I ask about. I actually like this because a lot of places won't offer specials to existing clients only the new customers. Even after not coming in for months sometimes they remember me by name and are always very helpful. I've been to quite a few of these places over the years and know that good customer service is hard to come by especially because there is usually a lot of staff turnover, which is another reason why I was extra impressed here. read more