Balancing Point was my Cheers for awhile. Late last year I was dealing with a severe episode of sciatic nerve pain. I was receiving treatment about twice a week, for 2 months. I never had a negative experience here. First of all, the space feels more like a spa then a doctor's office. I found this relaxing. Everyone from the receptionists to therapists was always very friendly and professional! Dr Keith is funny, friendly, and he was always very concerned about my progress. He made sure I was getting better, and made suggestions for treatments based on my specific needs. He really cares about his patients. Ning was great for acupuncture! Eva and Jack gave intense massage therapy, but I always felt loose and relaxed afterwards. I went from barely able to walk to regular workouts. I credit BP for most of this! read more

Probably the best place in Chicago for acupuncture and physical therapy. I was in a car accident a few years ago and needed physical therapy for a back injury. I had never tried physical therapy before and wasn't sure what to expect. Dr. Chung and her staff got me back on my feet again, and seriously helped to reduce pain. On another occasion, one of my very close friends went for fertility acupuncture to help her have a baby. In the past she just could not get pregnant and Balancing Point was able to help her have a family. I would also suggest this place if you have allergies, because it helped me a lot. Parking is not a problem at Balancing point because their building is connected to Bridgeview bank. If you're looking for alternative medicine with out the pills, I think they do a very good job at this wellness clinic. I know they also do prenatal massage for mothers as well. read more

Balancing Point Center For Wellness - Chicago Acupuncture Specialists - Acupuncture Near Me - Chicago, Illinois

I went to Balancing Point for over a year, and my husband went for over two. We finally realized that we just kept going every week to get an adjustment and massage, and we'd feel pretty good for about 3 days, and then back to pain, and needing to shell out a co-pay to feel better. I was never given any tips for stretches or exercises to do at home, or asked about the bag I carry, the way I sit at work, et cetera. Just keep coming back. I finally stopped going and went to another office, at Grace and Clark. I came in and told the chiropractor my past experience, and he sat with me for 30 minutes, asking me how I sat at work and home, how much I carried on my back or in a purse, and gave me several stretches to do throughout my day. I saw him four times and I feel better than the 2 years I spent coming to Balancing Point week in and week out with no treatment plan, or even mention of when we might talk and reassess my treatment. It really felt like a great way to bill insurance month after month. Perhaps they are good for accupuncture and other services, but for general tension and stress pain, I would skip it, unless you want an excuse to get a massage once a week. Which I guess isn't all bad--but if you're looking for real relief and a change in your lifestyle and pain management, go somewhere else. read more

For more than 10 years, I've had chronic aches and pains, and I had often thought of trying chiropractic care. It wasn't until just a few weeks ago, however, that I finally took the chance. Despite being completely open to the idea, I was uncertain as to what results I should even dare to expect. I'm relieved and overjoyed to report that my body feels 60-70% better due to the excellent chiropractic care and massage therapy that I've received over just a few weeks at Balancing Point Center for Wellness. What I also really like about Balancing Point is how holistic the care is. The entire staff seems to care about every aspect of their patients' well being. The second time that I visited Balancing Point, I was greeted by name when I walked through the door. My chiropractors and massage therapists ask me about the stresses that are causing my tension; they listen, and they empathize. They also talk to me about things such as diet and nutrition, specific exercises that will relieve my tension and strengthen my body, meditation, and other options in the realm of alternative medicine such as acupuncture. I have really come to appreciate Balancing Point Center for Wellness. read more

They kindly addressed my concern. The woman who is the head of the billing department is an angel! But still won't be going back. read more

A very dear friend gave me a gift certificate for a one hour massage at Balancing Point, and I am such an overworked person that it took me a number of months to make a point to use it. But on a Sunday, I went to their website and saw that I could make an appointment online. I made an appointment for the next day (Monday) afternoon at 2 pm. The next morning I found I had two emails confirming my appointment. The first email confirmed me for 2 pm, and the second rescheduled me for 2:30, which was fine, especially given that I'd made the appointment at such short notice. I went about my day looking forward to my massage, then headed to their address on the corner of Broadway and Lawrence, parked and paid for parking then went in, about 10 minutes ahead of time for my 2:30 appointment. There were two women at the desk and when I approached the one who was sitting at a computer, I told her my name and that I had a 2:30 appointment. She began to look up the appointment, and when she looked confused, I let her know I had an email confirmation, and went and found the confirmation on my phone, which I handed to her. She started to say "Just because you received a confirmation..." but then trailed off, I think, because she realized how ridiculous that sounded. She then asked me if I could make a 3 o'clock appointment instead. At this point, the woman sitting next to her moved over to look at the computer screen, and the two of them discussed the "problem" of how my appointment had gotten lost, had not prompted them correctly, the masseuse was already booked, etc. At this point I've been in the business for about 6-7 minutes. I've never been there before. It's clear that their system has fouled up and that the mistake is on their end. However, they are discussing me as a problem, barely looking at me, etc. No one has apologized for the inconvenience. I only know what has happened because I'm basically eavesdropping on their conversation with one another, not because either of them has tried to explain what has happened to me. No one has offered me a cup of water, suggested that I could have access to other facilities or services while I wait for my presumptively later appointment, asked me if I want to sit down, or anything even close to the kind of appropriate and professional behavior I'd expect at a "center for wellness." The second woman now asks nonchalantly if I can do a 3 pm appointment instead. I say No and head out. I'm pretty stunned. I've never been treated this unprofessionally, especially at a place that I went to expecting to have my stress (at least temporarily) alleviated, not amplified. So to be clear to the folks that work at/manage/own balancing point center for wellness: Apparently your online appointment system is jacked up, and you should attend to that or take it down altogether so that it doesn't create problems for you and your customers. But when mistakes happen on your end, you should know how to address them directly with your customers. Good customer service means knowing how to fix these kinds of mistakes and that requires you acknowledging them and your responsibility for them, not just assuming that customers care as little as you do. I'm sad to say that my friend's gift was wasted; I'd much sooner pay for a massage anyplace else than be treated like this for "free." read more

Did a walk in special and had a great time. Next time I will need a longer massage. The staff even did a follow up to check if I want another. read more

I'm finally writing a review about this God awful establishment. I worked here years and years ago as a massage therapist and it traumatized me. They are cold-hearted cons who are only concerned with image. I was constantly harassed about what I wore, how I looked etc. If they deemed I sighed too much, they would inform me that, "in Korea sighing is a sign of disrespect." Several times I was compared to other people as an example of how to behave. It is family owned and operated and literally every member of this gang (at least the ones I met, including the grandparents) is callous and cruel. I would overhear them saying nasty things about me. I was cornered in a dark room and "chastised" about being to work on time. I was 21, a baby in the massage game at the time, no family in Chicago and was eager to use my mt license to provide for myself. They tried to stop my bag daily. As if their mistreatment of employees is not enough, they only cared about the clientele that was well-off and white. Everyone else... The fact is: these people made life hell for me at the time. They are tyrants. The whole lot of them. I said what I said. read more

I haven't done any treatments yet but I have been trying to make an appointment for almost a week. I called first time and left a voicemail but no one got back to me. I called again and I was told they are going to call be back but no one did. I called 2 more times but still no appointment . read more

I've gone here for a few sessions (4-5). When you work a desk job you begin to accumulate hidden pain-points in your body despite consistent work outs so I gave these guys a try and they were able to isolate and detect pain points I didn't even know existed. I even do yoga and its still insufficient to eradicate these bodily pain centers in specific areas that form from sitting in a chair 9-5. As a natural benefit I sleep much better, my mood is naturally improved and just feel like a million bucks. read more

If I could do zero stars I would.I went for three visits paid out of pocket, then I couldn't make it as often so I stopped going.Eight months later, Today actually I get billed for $220 wtf for what.I can not wait to hear what they think I am being billed for!!! This is an on going thing with this place charging people without Consent,they are on some bullshit scam. read more

I highly recommend making an appointment here for your chiropractic and massage needs! Great staff!

One of the better centers for chiropractic care. They even have a fitness therapy area.

Weird, aggressive, painful and generally unprofessional massage.

I started going to Balancing Point to help with migraines. I received chiropractic care and massage. Both are excellent. They also provide acupuncture treatments. What I really like about this place is the holistic aspect, that I am treated with all the modalities that might help me. Dr. Kristina Chung is especially wonderful. She has treated my whole family, including my children. I believe her practice is community-minded and treats the whole person...and the whole family! I highly recommend Balancing Point for Wellness. read more

I went to Balancing Point under an emergency situation last November when I threw my back out. I attended one initial visit that cost $150 out of pocket, and a follow-up that cost $75. I was told when I first arrived that my insurance would not cover these services and under the circumstances, I was fine paying out of pocket. I used a credit card at the conclusion of each appointment and the next time they called, I told them my back was feeling better and I would not be returning because I couldn't afford to continue paying out of pocket. Cut to eight months later, this July, I see a $150 charge on my credit card from Balancing Point. I call and speak to a receptionist who tells me the Office Administrator will call me back to handle it. No word. I call back a few days later and I'm told that I was charged that amount because my insurance didn't cover my visit. I explain that is a straight lie as I never submitted insurance to this office and paid at the time of the visit. I am told I will get a call back. I do not. I call again. The Office Administrator will call me back. He does so on a Saturday afternoon, tells me he will look over my file and see what happened and get back to me. I follow-up a week later. I am told they have ABSOLUTELY NO PROOF that I ever paid for my visits. So now it is my responsibility to email them my credit card statement proving that I did. Which I do within the hour of the request. No response. I follow-up via email. No response. I call the office and I am told the Office Administrator is on the phone and will call me back. He does not. It is not until I call the office back the next day, ask when the Office Administrator will be in the office next and tell the receptionist that if I do not see a refund on my credit card by end of day Monday, I will stop by and not leave their office until I am refunded. Office Administrator emails me Monday morning, over a month since my first phone call, to say the refund has been processed, please wait a few days for it to show up. It is now Friday morning and no signs of a refund yet. I am absolutely horrified that it has required 5 weeks of my relentless checking in with this office to make sure I get my money back for a charge that was processed without my consent, without so much as a bill emailed or mailed to me. And what's most disappointing is that I had a great chiropractic service when I went, but I would absolutely never return because this office is either overwhelmingly disorganized at the detriment of their patients or seriously dishonest with their billing procedures. read more

Well when I first started going I thought everything was great, I should have read the fine print I had to call and make a last-minute cancellation, do to work, and I'm still getting charged even though I called two hours prior. I won't be returning ever!!! And I might have to cancel my credit card because from what I hear they like deduct huge amount for fees.I will go back to acupuncture guy. read more

Absolutely recommend Balancing Point! My chiropractic care is excellent and the Ideal Protein program has changed my life!

Been going here off and on for years. I don't have any serious back issues, but it tends to hurt and get spasms, especially when I change desks. So when it starts to hurt, it is time for Balancing Point. Dr. Chung is great! But really, all of the chiropractors here are fantastic. They will also prescribe massage therapy, which your insurance should cover. Anthony is great (but deep tissue, so be ready), but all of the massages I have gotten have been wonderful. If you need a chiro on the north side you can't lose with Balancing point. They also have acupuncture and a number of other services. read more

The best place in Chicago for acupuncture. They don't pressure you. They are a whole body approach. I've never felt better in my life.

I have been struggling with back pain for 8 years, and I finally found doctors who are helping me treat and manage my pain. I found this practice on Zoc Doc, and was able to see a doctor the same day. The office is directly off the Lawrence stop and is open nights and Saturdays, which works perfectly for my schedule. So convenient. The doctors are kind and informative, and went over my history and treatment plan with me. The staff is very polite, and they knew me by name after just 2 visits. I highly recommend this practice! read more

Dr. Chung and her team are outstanding. A very effective and caring group of health care providers. I recommend them to my friends and family all the time. read more

Liar and fraud. They advertise a free massage when given insurance info, which I gave, I was told that they could not verify that I was with that company and they would try again. I've called them several times over several weeks and my call was not returned, finally the said my insurance didn't cover there services. read more

This isn't your mama's chiro. There are multiple chiropractors, and you don't see the same one for each visit. That way your doctor can't just phone it in. It's like having the benefit of a second opinion all the time. Additionally it comes with a massage component. My insurance happens to cover this place (thank gracious) though the per-minute chair massages or the reclined massages are reasonably priced. This place offers a variety of massage styles from as many masseurs: Thai/Japanese/Chinese combo, traditional American style (try Stephanie; she'll make you melt unto the table), and a unorthodox kind with David,, who produced enough heat to help endure these single-digit Chicago temperatures. Actually he's so good that in one visit he broke through some scoliosis stiffness that had plagued me for years. My spine went from a question mark to an exclamation point. Definitely go to this place. read more

Dr. Chung has helped me through many sports injuries over the years. She's the #1 Chiropractor in Chicago. She even helped my wife go through a series of acupuncture therapy, as well having a child friendly environment. Thanks Dr. Chung! read more

The staff at Balancing Point has me feeling like my old self again. By utilizing chiropractic, physical rehabilitation and acupuncture, this banged-up past rugby player is once again able to enjoy an active lifestyle. I have been to several physical therapists and chiropractors over the years for past sports related injuries but none of them were able to accomplish what the staff at Balancing Point has done for me. Dr. Chung and staff listened to me and understood the impact that my lower back injury has had on my overall wellbeing. Together we came up with a treatment plan that included of all things "acupuncture" and let me tell you what a difference it has made. The acupuncture helped to alleviate the pain and stress allowing me to relax so that I could fully focus on my physical therapy. (A twenty minute acupuncture session left me feeling like I just had the best night of sleep ever.) After a few appointments I was back to normal physical activity with little very discomfort. I continue to follow a home treatment plan and regularly return for follow-up/preventative care and I always make sure to have acupuncture done. I am thankful every day for what we have been able to accomplish together. read more

Updating as they recently had some changes in chiropractic staff. The new doctors are amazing, and the adjustments are now 5-star!

Really like this place. Was having some back/neck problems and have now been here several times. I would echo the other reviewer who said that they bend over backwards to make sure your insurance works. They are super nice, remembered me by name after just my first visit, and always get me right in without a wait. Would recommend for chiropractic services; can't speak to anything else, but would give their other services a shot if I felt I needed/wanted them. read more

I went in with just having the worst night of my life, I had a migraine that really control How I walked, talked and felt. Dr. Chung gave me acupuncture and Punnapa then gave me a massage. I was able to go home and be as normal as I could and felt like a new person. I went back the next day and felt even better. I will definitely go back, they don't only help you with treatment but give you as much as advice as they can to help with your issues.Thanks to the team at Balancing Point. Amazing!!! read more

I have gone to Dr. Chung for the past 10 years for everything from, Fertility Issues to Sports Injuries to Wellness visits. Each time, I have left there feeling better than before. I have received numerous acupuncture therapies and swear by Dr. Chung's effectiveness. I highly recommend her and continue to tell my friends who are trying to get pregnant as well as those who have injuries, to pay Balancing Point a visit. read more

I used to come to Balancing Point regularly, and thought I'd resume my self-care practice of a regular massage with them. I called to book an appointment and was told about a wonderful "wellness plan package" they offered - $69 per month gets you one full hour massage, acupuncture, or chiropractic treatment, or two half-hour combinations of any of the three. I book the $69 full hour massage. When I arrived, I was told that there was a mandatory chiropractic appointment for $150 (never mentioned when I booked the appointment), which consumed half of my monthly allotment so my massage would be a half hour. The receptionist was kind enough to offer to expand that to a full hour for the full $69, making the total for my visit today $219. The Balancing Point staff has historically been above-board and fantastic to deal with; I was disheartened to see that their business model seems to have devolved into a "hook 'em to get 'em in the door then smack 'em with extra fees" approach. read more

best acupuncture and physical therapy facility i have yet to encounter. its a very nice, relaxing environment. i definitely recommend going here if you're looking for a chiropractic clinic. read more