TL;DR - decent food, good pastries, painfully slow service.
The food is decent, but this place needs to ramp up it's service and be more up front about it. We had waited a little bit to be seated and as we were placing our order, we were told it would be 40 minutes to get our food. We were only told this because we mentioned how we wanted the items brought out, otherwise we wouldn't have been informed. (In fact the table next to us, who had just ordered, overheard and canceled their order and left) Really wish we were told this before we were seated - we would have gone elsewhere, we were so hungry and didn't want to spend that much time sitting at a restaurant. Based on the reviews, this seems to be the standard, so they really should be more up front about it. We ordered 2 quiche's and 1 short stack of pancakes. We had been told it would be 40 minutes because of the pancakes so we asked how long for the quiche - 30 minutes. We ultimately decided to wait and forego the pancakes. Surprisingly, though, the pancakes were brought out before the quiche was. Not sure what that was about.
The quiche was good. The pancakes were good. The pancakes came with butter in little packets - in a place like this shouldn't it be fresh butter? Especially when I'm sitting in front of a sign listing all the local places they are sourced from - including dairy farms.
Waitress left for the day while we were eating and told us we need to pay up front and left the check on the table. Well, be prepared - you will wait to be seated, you will wait for your food, and then you will wait to pay for that food. There was no separate line for those paying from the restaurant side, so we had to wait in a long line with others ordering from the bakery. It took forever. Since we sat there waiting so long, we decided we might as well get a couple of pastries to go.
The person behind the register was nice enough, but a bit out of sorts and made a few mistakes on the order. Couldn't remember what we ordered right after telling her, forgot to charge us for the restaurant bill which we had to remind her of, and actually used a calculator from the 1980s to add up 2 pastries and a coffee in order to add it to the register. For some reason she even used that calculator to add up the restaurant bill that was already totaled. It was comical. I could get past all that and laugh it off, but after waiting so long it was beginning to get frustrating. Finally paid and got our pastries - now it's time to wait for the coffee. I ate 1/2 my pumpkin roll while waiting for the coffee to be made. Every last thing is slow here.
I had the pumpkin roll - which was quite good. He had the chocolate peanut butter brownie and really liked it. Seems like they have good pastries and there were a lot of tempting options.
It could be a nice little spot, but they are just not able to deal with the traffic and the service is painfully slow. I wouldn't recommend coming here unless you have time to kill. If you have a lot of time to spare and know that up front, then it could be enjoyable. read more