Five stars for the warmth and generosity at this shop and their signature chocolate-cheese pate. So…read moreoriginal and smooth and delicious. Thought the chocolates/truffles themselves were just four stars (though I'm used to Varsano's Chocolates in NYC), but it's so worth stopping into this gorgeous shop, trying the treats yourself, and getting that pate! 5 stars!

Stopped in here while traveling through Brattleboro and got a delicious truffle. Wonderful dark…read morechocolate with interesting flavor varieties.

We stopped in on our way through the area. It was very busy in there when we arrived and we had a…read morechance to look around. They have pre-packaged gift boxes, other gift items that are non-chocolate, and several display cases full individual of chocolates sold by weight or by piece. A few tables are inside where you can stay to enjoy your beverages and treats. Once the line had died down, there was only one staff member working the counter, we made our purchase and headed back to the car. The chocolate is indeed very tasty. Smooth chocolate. Good flavor balance. One small piece is very satisfying. If you love a good chocolate, you will agree the price matches the quality. Worth a stop.

They've lost their magic…read more We've been stopping at Choc Spring for 15 years. Once upon a time it was a lovely, decadent little shop and we looked forward to indulging in chocolates for our Tanglewood visit. Not anymore. For the last 4 years, the service has been poor and they are out of chocolates on a regular basis. After 2020, they asked for patience which we gladly gave but they adopted dismissive staff and a lack of customer care as standard operating procedure. If you go, be prepared for disappointment.

A very cute chocolate shop that apparently won best candy award. Unfortunately no samples so you…read morejust gotta pick what you want with confidence. They had Easter egg death by chocolate (which they said was very popular) for $8 and BOGO sale. They were definitely veryyy heavy and very chocolatey it didn't disappoint! Just wish there was more dimensions to it than just pure fudgey chocolate since it was advertised as layers of this and that but still solid. Also got these cute orange mints ~$8 but unfortunately had no orange or even mint flavor. I tried all the butter crunch flavors with my favorite being the maple (perfection!!), dark chocolate (heavenly!), and not really liking the milk chocolate since it was too sweet and too thick of a crunch center andunproportional. Tried 1 of each and came out to ~$3. Overall definitely a cute shop and worth trying out! Came on a cold day when the town was all closed so this shop was definitely a highlight.

Well YUM! Hot dang !!…read more Highly recommend the dark chocolate bars Cute place. Friendly staff

YUM!! I haven't been…read morehere in YEARS and had the pleasure of stopping in yesterday with out of town guests. What a delightful selection of homemade chocolates and delectable ice creams! We purchased some "maple malt balls", chocolate covered oreos and chocolate covered pretzel bacon bites (for my bacon-loving buddy...he spotted those as soon as we walked in). A dish of chocolate mint ice cream was wolfed down and received a hearty thumbs-up review. He's quite an ice cream connoisseur and was very impressed with his treat. There's some cool VT-centric kitsch available to purchase as well...I spotted a metal moose statue that I came very close to taking home...but there's no place for him to live at my house, unfortunately. Overall, a fun, delicious touristy place to stop.

Stopped y with the I intention of buying 3 lbs of fudge, 2 as gifts and 1 for me. I'm in my 80s,…read moreuse a cane or walker to get around. The stairs are steep and very difficult to climb without railings. There is not a handicap ramp. Luckily there was a family on the porch who extended a helping hand. Once inside, I asked the lady behind the counter if they had sampling so I could see which flavors I liked enough to purchase. She said "NO!" and turned away but telling me to look around the gift shop and if you see something I'll help you. I turned. Went out the door empty handed and very disappointed. Again I thank the family that helped me down the stairs to my car. Will not return to this store.

Fun find on our Vermont trip! Really good chocolate store with fantastic hot or cold chocolate…read moredrinks, and a surprisingly incredible maple latte (if you are a coffee person, you MUST try it). There is a cafe/restaurant next door that they run that is nice too. We stuck to drinks and pastries. Seating area was cute and their baked goods were quite good. Servers knew their products and were helpful with recommendations.

Very pricey, be prepared. Fancy chocolates with fancy…read morepackaging. Coffee drinks were just ok for the cost. Pastries were average. Parking was fine for a Sunday. Was busy as well. Lots of older customers and a few younger ones. Very friendly service. Seating inside. Restaurant section next door.

Willy Wonka wishes…read more Transcendent chocolate made with love. Got my gf truffles for Valentine's Day. She's psyched. Five stars.

The place itself is nice, but I don't understand why so many reviews say the staff is friendly and…read morevery informative. That wasn't my experience. It was my first time visiting, and I had a few questions, but I didn't feel welcomed or encouraged to ask them. The older woman working there didn't make me feel welcome. She was very kind and attentive to the customer in front of me, but I didn't receive the same level of service. It left me feeling uncomfortable and overlooked. I can't say for certain whether race played a role, but the difference in how I was treated made me question it. I hope every customer, especially first-time visitors, is treated with the same kindness, respect, and willingness to help.

Nestled in the heart of Northampton, Ana Bandiera Chocolates is the kind of place you might expect…read moreto find in Boston, New York, or Paris--not in a picturesque farming community in western Massachusetts. Housed in a beautifully preserved historic building, the café embraces its 19th-century roots with original wood floors, vintage furnishings, and the timeless charm of an old-fashioned soda fountain. The aroma of freshly brewed coffee mingles effortlessly with rich chocolate, creating an atmosphere that invites you to slow down and savor the moment before you've even placed an order. Watching my European-style dark sipping chocolate being prepared was a performance in itself. Every movement behind the counter reflected care and craftsmanship rather than routine. Paired with a warm brownie, the experience promised indulgence and exceeded every expectation. Crowned with a swirl of whipped cream, the sipping chocolate was impossibly smooth, velvety, and intensely rich without being overpowering. The first sip was so luxurious that the bustle of the café seemed to disappear, leaving nothing but the warmth of the cup and the deep, complex flavors of expertly crafted chocolate. The brownie followed with its own quiet perfection; warm, chewy, and deeply fudgy, delivering a decadent companion to an already unforgettable drink. Ana Bandiera Chocolates is more than a café; it's a destination for anyone who appreciates the artistry of fine chocolate. Sourcing cacao from across the Southern Hemisphere while honoring a tradition that stretches back to the ancient Aztecs, the shop transforms a simple afternoon treat into an experience worth lingering over. Northampton is fortunate to have a place of this caliber. It is a hidden gem that proves world-class craftsmanship can thrive far from the bustle of a major city.

Disappointed After Hearing So Many Great Things…read more I really wanted to love this place. As someone who works nearby, I've had countless customers recommend Ana Bandera's to me. People would constantly tell me how amazing it was and that I had to try it. After hearing so many positive reviews, I finally decided to stop in for a vanilla chai latte. Unfortunately, my experience was nothing like what I had heard. When I walked in, there were only about three customers inside. Right before me, another customer came in and was greeted with smiles, laughter, and friendly conversation. When it was my turn, the atmosphere completely changed. There was no greeting, no conversation, and honestly, I didn't feel welcome. The interaction felt cold, as if I was inconveniencing the staff just by placing my order. Since it was my first visit, I wasn't familiar with how everything worked. When my drink was ready, the employee simply placed it on top of the pastry case, said, "Have a good day," turned around, and walked away. There was no explanation, no smile, and no attempt to make a first time customer feel appreciated. I stood there for a moment in disbelief because I truly thought that couldn't be the entire customer service experience. I still left a tip because I believe in supporting people who work in customer service, and I hoped maybe it would brighten someone's day. But I walked out feeling disappointed, especially since it was raining and I had gone out of my way to finally visit a place that had been so highly recommended. Unfortunately, the drink itself didn't make up for the experience. The vanilla chai latte tasted overwhelmingly like straight chai. I couldn't taste any vanilla, it wasn't sweet at all, and it honestly wasn't enjoyable. To make matters worse, the drink was served in a to-go cup without being sealed, and it spilled all over my car on the drive back to work since it was filled to the top. When I arrived at work, I looked at the cup and honestly thought it looked like something I could have made at home and poured into a plastic cup. After such a disappointing visit, I decided to read some of the lower-rated reviews, and I noticed someone else had mentioned receiving an unsealed to-go drink that spilled as well (2reviews confirming this is not the first time) Knowing that another customer had experienced the same issue made it seem like this wasn't just a one time mistake. From the negative comments I read seems also the staff with attitude is a regular thing. I'm usually someone who believes every business deserves a second chance. I've had disappointing experiences elsewhere before, and if a business makes an effort to correct things, I'm more than happy to return. Sadly, this visit left such a poor impression that I don't see myself coming back. Customer service is just as important as the product you're serving, especially when you're welcoming someone for the very first time. I truly hope this was simply an off day, because based on the recommendations I received, I expected a much warmer experience. I genuinely wanted to become a regular customer. Instead, I left feeling unwelcome and disappointed. Would not be coming back and will be sharing my experiences with my customers.