Tony called and I explained my situation. He had me order a part prior to his arrival to save on him having to go get it and cost me more money. After trying to replace the part it turned out to be more involved and the whole shower handle needed to be replaced. This issue was not due to anything he did, it was just something that was unrepairable. He did have to make a trip to get the handle and it took about 1 1/2 hours to replace and adjust the water temp. The shower now works amazing and I am very happy with the service. read more