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Doug Mapstone

3.1 (8 reviews)
Open • 7:30 am - 5:00 pm

Services - Doug Mapstone

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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5 years ago

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7 years ago

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11 years ago

Unfortunately I had a very bad experience with Mapstone over a rather simple issue. I simply cannot recommend.

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(88 reviews)

More recent experience hasn't been that great, After the…read morelast repair, Agway discontinued my service contract saying that the (Falso) technician said that is failed inspection, I contacted the Falso technician and he said he Didn't know what they were talking about but he would look into it and get back to me but he never did :-( My hot water water heater stopped working the other week, Falso sent a technician down & charged $100 to tell me that it is indeed broken, he didn't really inspect it or give me any advice as far as the ventilation or the current set up he just said that it's broken and if I give him another $1100 he will have it fixed I called Home Depot and got a real inspection done, found out that ventilation did need to be upgraded and they sold me a similar water heater that the Falso technician recommended, for $600 (plus the cost of installation)

Tired of getting the runaround from your staff, customers service not trying to revise the blame…read moreon the customer and argue about it! Went electric comes out with a huge estimate and says it will bring the price down if you get these exact items, you do, now they can't do it! Therm they tell you to email them your info and complaint and still don't respond to you. All of this is about getting my palliative medically fragile daughter's generator that was granted by UCP installed. I even sent the email We had a membership but with this kind of treatment we are going to a company that cares about there customers

Doug Mapstone - hvac - Updated May 2026

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