Good food but the service is horrific. The workers are more interested in each other's personal lives than helping the customers. I wish the service was faster because the food and coffee is all great! Bagels are always fresh, the sandwiches take a little on the longer side. Don't go if you're in a hurry! Always order ahead! read more

I don't expect much from a small town bagel place, but how hard is it to get an order correct?! Went in today and ordered a bacon, egg, and cheese bagel on a cheddar bagel. I asked for extra cheese to be on the sandwich. Sound simple enough? There were a group of girls working and they clearly had no idea what they were doing. It took them all to just complete one sandwich. Wait it gets better. After making the sandwiches for the line of people waiting, they proceeded to just put them on the counter. They didn't call out the names or the food that was prepared, they expected the line of customers to come up and figure out what their order was. Like I said I don't expect much from a small establishment, but maybe having people who were competent in their job or actually cared about the customers would be a good investment for the owner to look into. read more

Bagel Basket - I stated that I asked for extra cheese, the not so bright girls behind the counter put it as extra egg. There's a difference. - Bagels Near Me - Bethlehem, Pennsylvania

My boyfriend and I stopped in here once because it was the closest place where I could grab a coffee and bagel on a Sunday afternoon. There were so many things that missed the mark. First of all, the ordering and self-service lacks organization. Nobody served us our bottled drinks and cookie, nor told us to help ourselves, so we had to come to that conclusion on our own. Said cookie was rock hard and I had to break it apart into small pieces. The space is narrow and awkward for a sitting area. The place was run by a bunch of teenagers doing their best but not fully experienced in attentive service. Also, they were out of plastic straws for my iced coffee. How does a coffee shop not sufficiently stock straws?! Thankfully the bagel and coffee tasted decent, however, my boyfriend made the mistake of ordering a burger which was greasy and ended up in the trash. Last of all, I encountered obnoxious Saucon Valley snobs who may or may not have been the owners (if they in fact were, they were still in the wrong if they heard us unhappy customers complaining amongst ourselves and acted uppity rather than concerned to make our bad experience better.) Never again will we come here. read more

I go to Bagel Basket every morning on my way to work and sometimes even on the weekends! Their sandwiches are AMAZING, the variety of flavored coffees are all delicious, and they now make fruit smoothies as well. The owner and his staff are wonderful and they're always pleasant! The combination of indoor and outdoor seating is a huge plus too. I promise you that a few minutes of wait time on a busy day is worth the wait for large, fresh, made to order sandwiches with Boars Head meat! What are you waiting for?! Go check them out! read more

I love the fact that the bagels are made fresh on a daily basis. Bacon eggs and cheese on a kaiser bun super delishisly Made to perfection. The variety and freshly made bagels is what I like the most. read more

Just ordered from bagel basket, food was good as always, but order was wrong. Waited a ridiculus amount of time for my food to be made, during what some people would call "downtime" for a bagel shop. Cashiers were eating food out in the open and the whole time customers were growing impatient waiting for our orders. Another employee was counting tips continuously and exchanging them out for dollar bills every time a tip was put in the jar. Might want to worry about your quality of service first and then maybe you'll get tips that you won't have to count exchange for dollars bills. All was happening while customers were waiting for food. read more

I frequent this place for breakfast, while on my way to work. The food is fresh, and made to order. Their breakfast bagel sandwiches are particularly tasty. They also have a pretty good selection of coffee and tea. Service here is friendly and usually prompt, but can sometimes bog down a bit if the morning rush brings in a lot of patrons. read more

The best bagel shop I have been to food tase great I go the when ever I can right after I get out of work

I wish I could give this place zero stars instead of one. I have tried to give this place multiple chances but it leaves me disappointed every time. The bagels are gummy and chewy at best and either need to be cooked longer or TOASTED longer, and seem to be under-cooked every time I've been there. I thought I could overlook this and ask for it extra toasted so my boyfriend and I went back and as we were eating our sandwiches he pulled a giant hair out from the middle of his sandwich and neither of us could finish ours out of disgust. We were done with this place for a while but then decided to give it another chance when they remodeled. We got a bagel sandwich to split and when we got home and opened it up, half of the insides were wrapped around it and it was mushed and cut so horribly we couldn't even split it let alone eat it. I wish I had taken a picture. The last straw was today when we went for two bagels without anything on them, a side of cream cheese and two small coffees. It rang up to $14!!! On the menu it says that bagels are $1.10! Unless the tiny coffees are $6 each I can't IMAGINE how our tiny order could be $14. The girl didn't give me a receipt or even ask if I wanted one so I couldn't even see how much each thing was. Bottom line, I tried to give this place SO many chances but have been let down every time. Never going back. Do yourself a favor and drive 45 minutes north to the Bagel Experience. $7 for two bagel sandwiches and drinks, and amazing bagels. Bagel Basket, you are such a rip off. read more

I'm I love this place every time I go, wait is not bad and the meal you get makes a DD or McDs meat, egg, and cheese bagel look pathetic. Coffee is good and have a lot of variety. It is perfectly situated for anyone with a commute to Bethlehem who wants to skip 412 traffic. One complaint is a lack of a decent waiting area, there is just one (adult sized) bench besides the tables meant for sit down customers. I love it, if I don't stop there during the week, we make a trip at least on Sunday's read more

First time here on Fathers Day! Bagels we had were very doughy. I think they need to be baked more. Probably will return. Nothing compares to the awesome bagels at the Bagel Tree in Sussex, NJ. Atmosphere very charming and outside tables are great! read more

The Bagel Basket offers a very clean and friendly environment with the best breakfast sandwiches around. You can tell they take a lot of pride in what they do. You won't be disappointed for stopping in and giving this place a chance to make your morning. I recently discovered this gem and can't wait to go back to try more items on their menu. Keep up the great work Bagel Basket!!! read more

I ordered an egg, bacon, and cheese on a croissant and it took 24 mins. I don't understand how this establishment is still open. They are always under staffed and everything takes way too long. I love local eateries but at this point I can no longer support this one. read more

Great food. Decent service (a little slow, especially when busy). However, I'm not a fan of their new music on various Saturday mornings. The music is way too loud and they tend not to listen to requests to turn it down. It seems to be the same guy all the time and he's not terrible, but he's not that great. Maybe if it was a little quieter it wouldn't be so bad, but the speakers don't seem to be quality at that level. read more

Yummy bagels. Good sandwiches and fast service. Sometimes in the early afternoon, they are already out of bagels, so go early. A little pricey. read more

you want some good food in The Allentown area, this is the place to go!! My gf and I went to the The restaurant was clean with a nice ambiance. read more

This place used to be amazing. They still have the potential to be amazing if the bagels would not be raw in the middle. Please start cooking them longer! Oh and make real coffee. read more

The great sandwiches and bagels are unfortunately cancelled out somewhat by the slow service, as others have mentioned. It can also get very busy on weekend mornings due to the apartments and Lehigh U housing complex across the street. If I pull in the lot and can see a line of people waiting to order, I just keep driving. read more

Awesome bagels, their jalapeño cream cheese is outstanding, and so is their Colombian Supremo coffee. Sure, it takes a while to get your order, but it's not McDonalds or Breugger's... good things take time. read more

We love the food at bagel basket we live so close and it's so convenient. With that being said, the service at times is dreadful. Today, for instance, I was the only person in the store- some guy walks in walks in the back, 10 minutes later plops six bagels into a bag and leaves.. So now I waited 15 minutes only person in the store finally get my bagel, I get home to give it to my son and it's burnt. I would hate to stop giving bagel basket business, but if I go in there one more time and have to deal with a situation like that, they will lose our business. They are good but not THAT good. read more

I'm not quite sure why this place isn't rated better. I found it while I was in college and go back every time I'm back around. The everything bagels are the best everything's I have had anywhere. Absolutely delicious breakfast sandwiches and bagels. The only valid slight complaint I could imagine are sometimes the service may be slow if it's crowded on a Saturday/Sunday. Otherwise I have nothing but great things and would highly recommend for those looking for great bagels. read more

Mostly every morning I stop on the way to work for my bagel, We also order from our lunch from work here a lot . Service is always wonderful the girls that work there are very polite. The owner Sunny is fantastic very friendly, sociable and cares very much about his patrons. Over all I and the rest of my colleagues love this place . read more

The best bagel place in the Lehigh Valley! The food is great, the service is quick, and the staff are always so friendly. I don't live in the Lehigh Valley anymore, but when I come back to visit, going to the Bagel Basket is a must! read more

This is a great establishment for breakfast and lunch sandwiches. Their Anna Energy bagel is an instant classic. Portions of their lunch sandwiches are very generous, and they use Boar's Head meats and cheeses. read more

The bagels themselves are soft and remind me more of a soft pretzel than a bagel, but that works great for an egg and cheese sandwich since they are soft enough to easily bite into. If you are looking for a classic NY-style bagel, this is not the place for you. The main downfall of this place is their customer service, which I would rate a 0/5. When you ask for the bagel toasted, it is not crispy or crunchy or even browned at all. I started asking for "double toasted" or "extra toasted" and I still receive an uncrispy, unbrowned bagel. When approached about my untoasted bagel, they simply microwaved it and gave it back and couldn't understand what the problem was. On my last visit, I ordered 3 extra-toasted bagel sandwiches to-go and a coffee (it was 1pm around lunchtime). I paid and went to fill up my coffee, and all of the machines were empty and missing. I asked the cashier for a refund for my coffee, she didn't even look at me or acknowledge my request, handed me my money and muttered under her breath to her co-worker that they empty the coffee at noon. Then I have no idea why she took my order for a coffee at 1pm if she knew there was none left? These high school age girls behind the counter have no manners or customer service. They also take their phone off the hook about 75% of the time now so you can't call in your orders, but when asked, they just say their phone isn't working. All-in-all, I do enjoy the fluffy soft bagels, but it's not worth the hassle or headache anymore. I'm looking for a new bagel spot! read more

Their bagels are alright for lehigh valley bagels. I think they're ridiculously expensive though and it takes a while. I usually order ahead so I don't wait as long. They do have some different types of bagels which is nice. I got a lunch sandwich and wouldn't recommend it, stick to breakfast. read more

Great local spot. Has consistently delivered a good bagel sandwich. If you go on Sunday, I recommend trying to get there before 1pm when the Lehigh students pile in. read more

We stop here several times a week. The bagels are always fresh and prepared with a minimal wait time. Lunch sandwiches provide generous portions and are equally as tasty. The staff is always friendly and accommodating. Owner is often on site and hands on, and always cheerful. read more

This place has great food but the service is just the pits. I have been eating here off and on over the past several years and this will be my last time visiting. after 20 minutes I had to ask for a refund and walk out without my sandwich even STARTED. Others who came in after me had their sandwich made. I asked if mine could be hurried along and she said I would have to ask the person who came after me if that would be ok. Ugh. NO MORE. read more

This is a very poorly managed bagel place. The staff is nice, however, it takes forever to get your food, and more times than not the order is WRONG! I'm tired of getting home only to find that it's wrong AGAIN! I find myself going back there because it's closer than Johnny's. I may be driving to Johnny's in the future:) read more

This place is the BEST in the entire area. Being from NY City, I can easily say that Bagel Basket is as close to a NY deli as you will get in this part of Pennsylvania. There is a reason why students from all the universities in the area choose to make the drive to Bagel Basket over going to Johnny's which is right on Lehigh's campus. 1) Bagel Basket puts REAL bacon in their breakfast sandwiches, rather than turkey bacon, and 2) the deli meat is Boar's Head, which is the best. The service is not horrible. You can call ahead and your food will be ready for you as soon as you get there. The owner is also extremely friendly and personable, as are most of the girls who work there. I highly recommend coming to bagel basket if you are a nearby resident or a university student. read more

We stopped by the Bagel Basket for a quick breakfast on a Tuesday morning. Great bagels and nice people. Clean place and fast food. Limited seating. read more

My spouse goes here often. And liked to it. I figured I'd give it a shot. WRONG choice. While I was on the phone with him listening as he made my order. I heard him clearly say lettuce and tomato. When I got it there was none. He took it back only to be told he didn't order that. Now instead of fixing it the OWNER chose to argue with him about LETTUCE & TOMATO! And then was told they had no more rolls to fix it. I dont like bagels, or white bread. Which is all they had at 2 pm in the afternoon! I called to lodge a complaint and ended up in a full blown argument over LETTUCE & TOMATO! Oh i may mention i work in the service industry as well, and any employee would do this to a customer, they would be out on there ass. When I finally came to my senses, I informed him I would be posting this and politely called him an a-hole said we will never be back and hung up! So if u chose to patronize this place, order clearly, loudly, and repeat yourself numerous times. And then say alittle prayer its right. If its not good luck and God speed! read more