Edible at best. The weakest, most mediocre bagel I've ever had alongside poor customer service. Coffee grounds in the coffee, undercooked bagels, not toasted when requested, 20min to be served. It is wild how this place survives. Add on the fact that the cashier who was also serving food had socks and open toes and back slides on. That's fun. 0/10 would not recommend. I'd rather just go get a McDonald's breakfast and it'll be better than this... read more

Bagel 13 - Not so sesame sesame bagel with cream cheese - Breakfast & Brunch Near Me - Rockledge, Florida

Bagel 13 is a small chain of bagel shops located in Brevard County, Florida. Being from the northeast, I have noticed that Brevard County has several bagel shops in the area, as well as hot dog places. Two things that I missed from the Northeast that I don't see on any normal basis down here in sunny Florida, but in Brevard county, both of these things have several options. Anyway, Bagel 13 is a good place to grab a bagel. Are the bagels the best I ever had? No. Definitely not. However, they are good especially considering that I am down here in Florida where I don't see bagels on a regular basis. Sometimes you have to look at the geography when considering giving it a grade. My go to at any bagel shop isn't everything bagel with cream cheese. Here, it is good. I truly had no complaints and as an overall rating I will give it five stars because I am taking the geography into account. There are not a lot of places to grab Bagels here in Florida and this is a decent place to grab a bagel to satisfy your bagel craving. read more

When a nice mistake at Starbucks sends you here.... Bagel13 was across the street and my kiddo needed a bagel with cream cheese. We came on a holiday & they were open! Lots of bagel flavor options including egg everything! That's my favorite!! We had a few bagels and cream cheese. These aren't your typical NY bagels- these are a bit more doughy and fluffy but delicious! The crew here was helpful and friendly! A nice bagel spot for sure! read more

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Bagels were fantastic today! Lightly baked and nice and chewy! Perfect! Just wish they would invest a few bucks in the place and fix it up. Appearance matters! Portable A/C units blowing around warm air, ceiling tiles missing etc. I feel bad for the nice folks that have to work in that environment. It was 8am and hot in there. Luckily I was just picking up. No way I'd eat in. read more

I went in this morning to buy a dozen bagels. They offer a "Lucky 13" option. When I checked the place out, on Yelp, the price said $10.29. When I got to the location the menu on the wall said $14.99 for 13 bagels. When the server rang up my order, she said that will be $20.00. I said to her that the board says $14.99, her response was, "I only work weekends, the owner must have raised prices, I'll have to mention it to him when he comes in." Pretty bad and pretty pricey! read more

Great place to stop for breakfast or lunch. The bagel selection was very good and the service was first rate. Everyone who came in seemed to be a regular that the staff knew by name. It was very cozy. If you're vegan, they offer hummus options for bagels. They also serve Jones sodas made with real sugar, which is yummy too. read more

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Some the best bagels I have ever had Out side of mew your city of course Always stop by when I am in the area read more

Store was closed at 2:30PM even though Google Maps had the hours listed as 3PM. They did correct that to 2PM a few days later. The Bagels are Decent-not spectacular. Not awful like Einstein or Panera. What's missing is Lox Cream Cheese... I dont want to spend a fortune on actual Lox. Lox flavored cream cheese would also be expected at a Bagel Place. Their service was Very slow considering they weren't busy at all. read more

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Horrible experience and they won't even pick up the phone for us to complain about our very bad experience.. burnt bagels for starters however from the get go they gave our food to another customer who never verified it was his .. we also waited over 30 minutes for it all to be recooked, she just handed it to him assuming that it was definitely his order which struck me as odd and very unprofessional conduct.. we also paid for extra bacon which was never added to our order and the bagels were burnt on the bottom ..to add insult to injury they forgot to put our sons plain bagel in the to-go bag ... we will never frequent there again because every time we go there its one thing after another with constant mishaps .. .. Sincerely four dissatisfied customers Eric, Tyler, Jared and Marie read more

Bagel 13 - Burnt bagel - Breakfast & Brunch Near Me - Rockledge, Florida

Bagel 13 has all the key ingredients to be a wonderful establishment. I guess the biggest thing is to never order online or through door dash. I've ordered it online 5-6 and every time something is missing it completely wrong. Nothing like ordering a toasted bagel with cream cheese and getting it cold and in full form. Do better bagel 13!! read more

The bagels are excellent but the service is terrible! Always out of something or not open even if the sign says it is!! Waiting today for 45 minutes to get a dozen bagels and cream cheese!! People were walking out! The girl at the register was very sweet but really!!! read more

This place is gross! I got a sprite there were black floaters all in it so I swished my finger in the nozzle and it was caked with black stuff it looked like it hadn't been cleaned in weeks. Poor communication about out of stock items read more

This is one of my favorite local chains. Whenever I come out to the Cape Canaveral area, I make it a habit to stop here. Even if it's for half a dozen bagels for the week. What I love most here are the bagels. They are baked like water bagels. Closest thing to a north east bagel I can find in Florida! There coffee is really good as well. Nice well rounded flavor. Their dark and lighter roast. I'm not usually a dark roast fan, but I loved theirs. Can't beat their breakfast sandwiches. So filling and just good in the simplest way. They also host some great sea food options, which is harder to find in my experience. Being pescatarian, I rather appreciate it. Since I discovered this place, I've probably been a quarter of a dozen times and never received a bad thing. read more

Super slow service. Waited over 20 minutes for a simple bagel with cream cheese. Was tempted to ask if I could just make it myself. Bagels aren't even that great ...only come here cuz the only other option for bagels in the area is Dunkin' Donuts read more

If you ever had a NY bagel you will be very disappointed. Soggy stale roll with a hole in it. Never again!

Food was good. Ordered a few different bagels and smash items. All tasted great. Only complaint is regarding the fulfillment of my order. They had missed my smoothie, coffee, fountain drink, and two smash items. I wouldn't of missed the drinks but thank goodness I checked my bag to make sure everything's else was there. Will be back to see if they improve on this aspect. Would of been 5 stars otherwise but missing that many items is entirely unacceptable. read more

The food was pretty good and filling I ordered ketchup with my meal but did not receive any so that was really disappointing. However everything else was pretty good read more

I want to take a moment to thank Kristen at the Rockledge, FL Bagel 13!!! Yesterday, I was desperate to find a working internet connection to process payroll (my own was acting up in our RV), so I did what most would - I hunted down a Starbucks. But they were closed to inside seating. I searched from my car and found Bagel 13 right around the corner. Thank God, I thought. And boy, did I hit the jackpot of customer service!! Kristen not only saw me in the parking lot and invited me in (their sign indicated they weren't open yet), but then assured me I was welcome to stay as long as I needed. Hours later (it's a messy payroll!!), Kristen came up and handed me a cup of coffee and said, "you've been at it for hours; I figured you might need a boost." Really?!!? When was the last time an employee of a business came up to you and showed that type of empathy and compassion!! We stayed together until they closed at 2:30 pm. She never, not one time, made me feel unwelcome or a burden or that I was inconveniencing her. And I watched her treat every single customer the same friendly way. I got payroll done and I can tell you that the 70+ people who received their pay today are equally grateful to Kristen's above and beyond, lost art of superior service attitude. And BTW - both the bagels and coffee are awesome!! If you are Kristen's boss, please know (and treat her accordingly) that you have a gem here. read more

Placed a simple takeout order, the receipt on the bag was correct but the contents in the bag were wrong.

If you get there early enough you can probably get the bagel flavor you want. The scallion cream cheese is great. The service is lacking but the best bagels I've found in the Viera area. read more

The staff Two very professional girls greeted us. They explained how everything works and were very knowledgeable about which flavor combinations work best together. We were expecting your typical bagels. NO! NOT EVEN CLOSE! These were very good! Made us a little home sick for California. Cinnamon crunch bagel paired with the maple pecan cream cheese satisfied my sweet tooth but didn't overwhelm my taste buds. My husband had the everything bagel with egg, bacon, and cheese. The man is picky about his food and didn't leave a crumb or a bite for me to try! No photo because we didn't even think it was going to be Instagram worthy. A serious mistake on our part. read more

Last Sunday, 9/24/23, I ordered online and went to get my order just to find the store was closed. When I called the next day they told me no one showed up for work and that's why it was closed. I asked if I could be refunded since I never received my food and the girl on the phone rudely told me they had already refunded everyone and that it isn't her fault. I asked when I would see the money because it was $27 and some change and she said she didn't know but maybe 2-3 days. It has now been a week and I still have not been refunded. I tried to call on Friday morning (9/29/23) around 6:40 am to ask and the manager asked if he could call me back in 10-15 minutes so he could sign into the system, but never called back. About an hour later at 7:40 am I tried to call again just for my call to be ignored. I tried to call again today (Sunday, 10/1/23) at 12 pm and the call was not answered yet again. All I am looking for is a refund for a meal I never received because the employees decided to just not open the shop when it says it is supposed to be open. Since my call was not picked up today I am assuming that "no one showed up" again this Sunday as well. I have not been contacted by any manager despite filling out a contact form TWICE on their website. read more

You HAVE to greet/acknowledge customers when they walk in. "Hi" or "We'll be right with you." It is 100% okay to get busy. It is 100% okay if people have to wait to have their order taken. I get it. But as awkward as it is for you, when you know you're busy... it is just as awkward for your customers when you're avoiding making eye contact because you know you can't serve them right away. Keep up the hard work. You're doing a good job. But it's the little things that take it from good/okay to great. read more

Service was quick and efficient. The girl at the register was very kind and helped me pick alternatives when they were out of my first choices. The Jalapeño Bagel was amazing with scallion cream cheese. The iced coffee was solid. Better than SBUX across the street. I live around the corner and will definitely be coming back often. read more

It's always just randomly closed and they never answer the phone to see if they are open it was 10:20 in the morning it says they are open online but I get here and it was closed it's just you're gambling every time you come if you will get any food read more

I've tried to order from this place multiple times, but no one ever answers the phone, or they're not open when they say they're suppose to be, or I pay for an online order just to find out that they haven't even opened yet and have to wait 2 weeks for a refund of a sandwich I never got. I live down the street and I've attempted too many times to give them business, but I can't anymore. read more

they are never open when they are supposed to be open i came on a sunday at 11am & they are closed

Amazing place! They treat the customers so well!!!! The food is also amazing. I come here every morning on my way to work to get a breakfast bagel. The ham, egg and cheese is the way to go for sure with a cheddar bagel! The more cheese the better. Anyway great place 5 out of 5! read more

Bagel 13 - a pick - up counter at a store - Breakfast & Brunch Near Me - Rockledge, Florida

I love bagel 13. I don't live near many bagel places so when I saw this come to my area I was excited. I've been in there a few times and they are always very nice. Every bagel I have tried so far has been delicious. I would recommend. read more

I ordered bagels online Friday night for an event at work Saturday morning. Unfortunately, when I arrived at 6:30 AM as scheduled it was closed. I was charged $28.00 and still haven't received a refund!! The poor kid that works there was hung out to dry by the owners!! Salty bagel is much better quality and service. Stay away from Bagel 13!!! read more

Horrible customer service, great bagels, terrible coffee pour. Could you leave anymore space in my coffee cup?? read more

Bagel 13 - Quarter of my coffee missing - Breakfast & Brunch Near Me - Rockledge, Florida

Stopped by for the first time today. Got 6 bagels "dream cheese" and a smoothie to go. $14 and change total. Bagel looked under baked. Wife likes plain bagels not toasted. She said it wasn't good. I went home and sliced and toasted my onion bagel. It isn't chewy like every other bagel I've ever eaten. The smoothie was made by blending a packet of already blended fruit and who knows what else and ice for almost $5. Was hoping I'd find a good bagel place. Disappointed like most restaurants around here. read more

Extremely disappointing. Your business hours show you're supposed to be open Saturday and Sunday 6am-2pm.

Amazing Classic Egg Salad Sandwich! Highly recommend you try this. First time customer-will return. read more

Bagel 13 - Amazing Classic Egg Salad Sandwich! Highly recommend you try this. First time customer-will return. - Breakfast & Brunch Near Me - Rockledge, Florida

I've given this place so many chances but I'm done after today. Every time I've been here, all I've gotten is a bagel with cream cheese - seems simple enough. The first time I came, I ordered at the register and it took at least 5 minutes...for just a toasted bagel and cream cheese? I wasn't super happy with the service but I liked the bagel so I decided to keep trying. To skip the wait, I had started to order online so I can just go in and pick it up and not have to wait. The bagels have been fine but service is hit or miss - once I walked in and said I was there for a pick up order, and she handed it to me and walked away, no greeting no acknowledgement that I was taking the order, nothing. Then today, I ordered online like I always do. I got two bagels, one cinnamon crunch and one chocolate chip. A few minutes after placing my order, they called me and said they didn't have chocolate chip and asked if I wanted a different one (I was bummed, and I think there should be a way for them to remove bagels they don't actually have from online ordering, but I acknowledge that they may not have that feature available to them) so I just got a second cinnamon crunch. I got there, picked up my order, the lady was pleasant. Then I get home TO THIS. Are you freaking kidding me??? They have the option "well toasted" on their menu, which is what I usually get because it seems to be the equivalent to regularly toasted, but this is straight up BURNT. And I opened the first one to find the burnt top and was so upset, only to open the second and find the burnt bottom. So now I have one burnt, inedible bagel and one barely toasted bagel. I cannot even believe that they could let a bagel like this walk out the door without even asking "hey, is this TOO 'well toasted'? " to which I would've said YES THATS BURNT. And it seems so shady to split up the burnt pieces. I tried and have given this place the benefit of the doubt but I'm done now and won't be back. read more

Bagel 13 - Barely toasted top, burnt top - Breakfast & Brunch Near Me - Rockledge, Florida

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What breakfast place runs out of bacon and sausage before 9 am? If they cared about the business they could walk across the street to Publix and get more. This place is usually slammed and understaffed. read more

Bad service mediocre food at best , went there today and placed my order and four people came after me and all of them received there food before me, I only ordered a bagel sandwich, and it turns out the whole time my food was sitting behind the counter and they gave it to me cold. Very dissatisfied and won't be going back again. read more

It was delicious, we got the bacon, egg and cheese, the lox on bialy and the sammy. We are definitely going back to satisfy our bagel cravings. read more

Went Sunday morning got there at 7:15 a.m. the store was not open to employees inside I walked to the door no one came to the door to explain you just lost a customer read more

Very rude and dismissive employees. What ever happened to customer service? Lady wanted to act like she was to busy to deal with me. And when I got her attention she was rude. No problem. Service attitude was so poor that I Didn't make a purchase so I can't comment on food. Don't recommend! read more