If I judged this place by its 'cover', I'd have walked away immediately. Luckily (?) I was there with family and a coupon, so we stayed.
This used to be a Captain D's restaurant and from what I understand, not much has changed since then. I don't think that's a good thing, but I'll get there, promise. Upon entry, there was a poorly written sign with specials, but the menu board on the wall wasn't too bad and sounded tasty, so my hesitation was postponed. For a bit....
When we walked into the dining room I was shocked by the state of the booths- falling apart, dirty, grimy- not great! Some were banquettes and others wooden (as I remember McDonald's in the 80's). I would have preferred the wood, as less grime can hide there, I thought, but someone in our party requested the booth. So we sat in the booth...visions of things you don't want to even consider while eating entered my head (and if this is what I'm seeing, what else might be hidden, right?). Rough moment, but the coupon...could not desert.
The dine-in service is waitressed, but the server was also running the front of the store, doing the cash register, and tending the drive through. She was nice, if a bit unprofessional looking (no uniform or evidence she was part of the restaurant). I saw some others run to and from the bathroom, I assume they worked there as well since they weren't eating with us, but I'm not sure since they were in plain clothes as well. Interesting how that helps with confidence, right?
The bathrooms, while I'm on topic, were by far the most horrifying part of the experience. The toilets were dirty, looked stained, and also as if they could have simply been cleaned, but were not. Think shady rest stop bathrooms here. The sink was some strange color of blue and also not reassuring in terms of cleanliness. I don't know that, objectively, things were so dirty as they were really just old, run down, and not matching...in a restaurant this matter.
In terms of the food, I tried the tabouleh and falafel wrap and given my experiences to that point (a bit of a wait, as well) I was skeptical. Oh hell, I'm being nice- I was afraid. But...divey places have their moments, and I must say, this was one of them. The tabouleh was mostly parsley (light on bulgar) but fresh, lemony, and really tasty. The falafel wrap was fine, a bit too much wrap, but the falafel I took out tasted good. Under sauced, I wished for more pure foods, as they seemed to do those right, but was left with a bit to pick through to get at the flavor.
Others in our party got the shrimp plate and steak hoagy, which, while I'm sure serving a place in the (west side?) palate, seemed out of place for a shawarma restaurant. Possibly spreading too thin here on selection?
I think that a take out order, of purely shawarma like food, might have been far more enjoyable than dining in. Actually, I'm certain of it. In the end the establishment was too grimy for my tastes, but the food has a shot at being decent. Don't dine in, you'll be happier with your (very reasonably priced) meal. read more