Hello I got my computer repaired here I had water damage not my first time using this business for…read morethis computer, I recommend this place, I live on the east side so it is very accessible and the communication is very well you can call or wait till they text you I have Alienware m15 r7 that still runs Minecraft shader, Roblox, GTA5, etc after the fixes. You do not have to pick up the computer yourself if you can't either, my boyfriend was able to pick up my computer for me.

The team at this shop was incredibly attentive from the moment I walked in. They listened carefully…read moreto my computer issues and explained everything clearly, with no jargon and no guesswork. They even went above and beyond by giving me a free charger after hearing what I'd done to my computer. That kind of generosity is rare. Highly recommend!

My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

The people who work here are friendly and honest. I took a laptop here for repair and the guy told…read moreme my laptop wasn't made with good quality parts (ugh, Lenovo) and it would cost more to repair than to buy something brand new. They sell some refurbished machines at good prices so it's always a good place to check if you want to save money on something used. Great shop. Glad to have them in the neighborhood.

My Computer Tech is a business I found in Yelp while I was drinking my coffee this morning. I…read morekilled enough time so I would arrive at the business when they were open. There wasn't anyone there and I thought at first I was supposed to buzz to be let inside. Then I realized by reading the sign it's a buzzer for delivery people. Duh Marianne! I decided to walk over to Best Buy and talk to the Geek Squad. Flash Forward to 11am after an unsuccessful attempt two other places, I decided to stop again on my way home. Alas there's no one there again. The second visit I took a photo of the dark inside door! I'm very disappointed that this place doesn't have the hours advertised yet there's a sign out front offering free estimates. I'm not wasting any more time here.

Stubborn Problems Need Stubborn People…read more Some problems don't yield to the manual, and my laptop presented one of them. Mike Jonas chased down a stubborn camera issue on my Lenovo laptop that resisted all the usual fixes. Knowledgeable, good-humored, and unmistakably Brooklyn stubborn, he refused to let the problem win. In the end, it was his experience, instincts, and tenacity that saved the day. It's rare to find someone who cares this much about getting things right and does it all with a good sense of humor.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

For the first time in the 8 years of owning my Cyber Power Gaming PC (not a gamer) my sound went…read moreout. Also got an update messages that after October my pc would not update to Windows 11. Called around to various computer repair shops. My initial plan was to upgrade the parts on my desktop because it's such a perfect computer, hate to buy a new one. Bill at HZ computer repair located in China town told me to bring my desktop over, he may be able to help. Walked in, saw various custom built desktop gaming systems Bill built for other customers, very impressive work. Unfortunately it was going to be too much of a hassle to upgrade the motherboard, and another part. So I decided to buy another desktop computer for the meantime. If I ever have any issues with my computer, Bill would be my go to person, he's honest, trustworthy, and does not jerk you around. His prices are really good!

HZis the best computer service company in NYC. Honest,…read morediligent, fairly priced. HZ(Bill) is a city treasure, no kidding

We have worked with Dan and InnerPC for many years now. Their customer service is always top notch…read moreand they will resolve your issues professionally and quickly. Their team is awesome and it is a pleasure working with them always! I would highly recommend using them!!! Terri Keech Financial Director Dukes County Regional Housing Authority Martha's Vineyard Island, Massachusetts

Thank you Jason! He was very helpful and solved all my computer problems! HIGHLY RECOMMEND USING…read moreTHIS COMPANY!

My computer had a spill on it, I brought it in same day and got a quote. The repair man did the…read morework and got my computer back in 3 days. The value was worth it and I reccomend this service.

My computer was doomed and lost forever. Before I was going to throw it out until I found out about…read moreFixsmart. Not only was my computer brought back to life. It was working like nothing happened to it. Fantastic job. Personal touch. Customer for life. If you have an issue with your device. You must go to this place.

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.