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    B.P. Custom Roofing

    4.9 (150 reviews)
    Closed • 8:00 am - 5:00 pm

    B.P. Custom Roofing Photos

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    From start to finish, B.P. Custom Roofing lived up to its five-star ratings in recently completing an extensive, two-week "lift and re-lay" project on my home. Bill's attention to detail, as well as that of his very experienced and professional crew, produced an outstanding result. I highly recommend them.

    New Flat Roof
    Glenn S.

    We have a house in Laguna Hills with a flat roof and a tile roof portion. We had some leaking in the areas under the flat roof, due partially to the fact that the roof was past it's prime, wasn't installed well to begin with, and garden-style drains that had been used originally we're clogging and leaking. (All of this intel learned after Bills assessment) I spent quite a while looking for a roofer because of the cost and the risk of choosing a bad one with all of that money and potential water damage on the line. We found BP Custom Roofing on Yelp and google and ultimately chose them because of the high ratings and the meticulous detail that Bill, the owner, provides when quoting the job. He outlined specifically what he and his team were going to do and why and showed multiple roofs like ours they had done all over Orange County. NOBODY else came anywhere close to that level of detail, explanation and experience. They just gave a price. In the end WE MADE THE RIGHT CHOICE! Not only did they do a beautiful job on our flat roof but they made time to do EXTENSIVE repairs to our tile roof which was thrashed (250 tiles broken) during a botched fumigation. We made the choice to have him replace the underlayment at the same time so now essentially have a brand new tile roof and flat roof which they had to work overtime to complete. I can't say enough about the professionalism of the crew and Bill. We're thrilled with our new roof which they worked over the weekend and into their holiday week to complete before the rain next week. A++, 5 star, 10 out of 10 from us!

    Bill from B.P.Custom Roofing was a pleasure to do business with. We had several quotes from other roofing companies before choosing him. He is incredibly knowledgeable and explained every aspect of our job, more than any other company. It is very apparent that he is only going to do the job the right way and cares very much about pleasing the client. He is very responsive and takes his time with you to explain the process. A new roof is an expensive project and we wanted to be careful in choosing our contractor and we couldn't be happier. We highly recommend Bill and his crew. If we could give more than 5 stars we definitely would.

    Removing the old Roof In Front of Home

    We needed a new roof for a 1950's home in Tustin. After receiving many visits and quotes from roofing companies, Bill stood out as a very knowledgable and honest roofing expert. We had many concerns and questions, and he was patient with us. He took the time to address every one of them via phone, text and email. Bill was very easy to reach and very easy to approach with any questions or issues we would bring up. From the start, he was very clear about what the job entailed and was honest about unexpected costs - for example, its impossible to predict what type of wood damage we would find once we pulled the old roof off. The job estimate included all pricing breakdown, including the cost of different types of wood, if our roof was to need it. I loved the fact that there was no hidden costs - his job estimate was several pages long and had very detailed, itemized pricing. His honesty was simply authentic. His crew is absolutely professional, his foreman Jesus did an outstanding job with the new roof installation. He was also very easy to approach and would accommodate special requests around the outside of the house. Jesus and crew would clean up the ground area around the home extremely well everyday after they were finished for the day. After the roof was installed, we had the house fumigated and painted by two other companies. Bill wanted to make sure the painters and fumigators didn't damage the new roof he just installed, so he tasked Jesus with returning afterwards to inspect the new roof again to make sure nothing was damaged. Thank you Bill for your attention to detail, patience and honesty - please pass along our compliments to your crew as well. You guys make a great team!

    B. P. Custom Roofing exceeded our expectations and provided us with outstanding quality and wonderful service. Bill and his crew have an amazing work ethic. The crew worked hard to complete the roof on schedule. We couldn't be more happy with Bill and our new roof. Thank you B. P. Custom Roofing!

    New roof

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    Page 1 of 4

    Ask the Community - B.P. Custom Roofing

    Trying to get ahold of someone. Did online quote submission and called the number on the website. Is there a different email or number I should be using? Thank you!

    I'm so sorry you are having trouble reaching me regarding your roof repair. I did email you the information regarding how we handle roof repairs when you submitted the online form and again just now and I will call you this evening to make sure I… 

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    Review Highlights - B.P. Custom Roofing

    “Bill's attention to detail, as well as that of his very experienced and professional crew, produced an outstanding result.”

    Mentioned in 134 reviews

    Read more highlights

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    South County Roofing - Lake Forest Roof LEak Detection Experts!

    South County Roofing

    (248 reviews)

    Got a referral to South County Roofing from another roofing company because their tile guy got…read moreinjured. I had called a bunch of roofing companies but most were just interested in roof replacement and not repair. SO glad we got the referral to South County Roofing! We had an old water stain we recently found on a closet ceiling as well as an old water stain on our kitchen ceiling that we wanted to get checked for a roof leak. Jesse came out to take a look for us - he was kind, honest, professional and knowledgeable! He reassured us that the old water stain from the closet was not likely to be from a roof leak and suggested potential causes for the stain on the kitchen ceiling (stucco or chimney)- all part of the free estimate. He took pictures and told us to call him if we noticed any new water stains so he could better pinpoint the problem and he would come take care of us. Solid company! I would not hesitate to contact them again.

    Got a referral to South County Roofing after my neighbor had a great experience, and I can see why…read more Called them about some storm damage near a vent pipe and they came out the next morning for an inspection. The crew was punctual, courteous, and spent time explaining the issue before starting any work. Repair was done same day and looked seamless. They also noted a small area of concern near the gutters and addressed it at no extra charge. Very solid company -- good communication from start to finish and reasonably priced.

    Top Quality Roofing

    Top Quality Roofing

    (73 reviews)

    I recently had my house fumigated for termites, and unfortunately, it resulted in a significant…read morenumber of cracked roof tiles. After reaching out to Top Quality Roofing, Shane came out to assess the damage. He was thorough, identifying over 80 broken tiles--far more than I had noticed--along with several hairline cracks. He also recommended replacing a damaged skylight, which was a great catch. What really stood out was his expertise and honesty. He has direct connections with roof tile distributors, which allowed for a fair price, and he was able to preserve most of my original roof tiles, replacing only the ones that were broken rather than pushing for a full roof replacement. The work was completed efficiently in just a day and a half. I truly appreciate that this is a family-owned business. Shane's father, James, has been roofing in South Orange County since the late 80s, and it's clear they take pride in their work. They are well-known in our community for their integrity and quality. If you're looking for a reliable, family-run roofing company that provides a fair estimate and quality workmanship, I highly recommend Top Quality Roofing.

    From the initial inspection and consultation to final inspection and payment, my experience with…read moreMike and his team was superlative. My next door neighbor, a building industry professional, commented on how professional, skillful, and efficient the crew was. Communication was open and frequent. Promises were honored. Expectations were exceeded. Top Quality is top value.

    All Service Roofing

    All Service Roofing

    (302 reviews)

    Glad I went with ASR. Throughout the whole process, I was impressed by Bryan's Professionalism,…read moreresponsiveness, and technical knowledge of details as he had 10+ years of roofing experience and now handles sales for the family business, which gave me a lot of confidence during the project. Importantly, there is no subcontracting unlike some other roofing companies which stated their use in fine print. The entire crew worked seamlessly work together in unison to finish my whole reroofing in 3 days. I was initially skeptical since others stated 5+ days, but I could see how organized and efficient the team was. Since roofing is expensive and stressful, I made sure to get four other competitive quotes from other roofers. The price from ASR came out the best with the same specs, but I would still have went with ASR even if they were more expensive, just because of the trust I had in Bryan. Throughout, I got to meet Bryan's father, Frank who has 30 years of roofing experience and was accommodating to my needs such as when I requested protection of my garden during tear-off. I also met Bryans brother Steven during the shingle installation, which reinforced the sense that this was a family business that genuinely cares about the quality of their work. Finally, after the installation was finished, the team still cared very much about passing inspection for permitting and to ensure their reputation is upheld. Even after payment was completed, they continued providing follow-up support when needed, which gave me additional assurances in their commitment to quality. I highly recommend All Service Roofing (ASR).

    Bryan came from a friend's recommendation. He and workers were professional, reliable and the…read morequality of work was excellent. Our rental property's roof was replaced ahead of schedule and on budget. Very satisfied with end result and would highly recommend All Service Roofing.

    Premium Roofing Systems - PREMIUM ROOFING SYSTEMS

    Premium Roofing Systems

    (238 reviews)

    I would like to thank Premium Roofing Systems for the outstanding work they did on my home…read more I received several estimates, but from the very beginning, Premium Roofing worked closely with me to stay within my budget and find the best solution for my project. Looking back, I am convinced it was one of the best decisions we could have made. Not only did they do an excellent job, but they also used top-quality materials, which gives me great peace of mind and confidence in the work completed. Throughout the entire process, they demonstrated professionalism, honesty, and a true commitment to customer satisfaction. A special thank you to David, Adrian, and Aldo, as well as the entire Premium Roofing team. It was a pleasure working with all of you. I highly recommend Premium Roofing to anyone looking for a trustworthy company that delivers quality work.

    I waited until the project was fully completed before writing this review because I wanted to give…read morePremium Roofing every opportunity to address the issues we experienced. Unfortunately, while the roof itself ultimately got completed and the problems were eventually addressed, the experience getting there was extremely frustrating. This was not a cheap roofing project, and I expected much better communication, care for my property, and accountability. During the project, several things happened that I believe future customers should be aware of: * A bench on my property was damaged. * My security cameras were damaged. * After the tear-off, broken pieces of old roofing/wood were left throughout my attic. * Nails and debris were left around the property, which was especially concerning because I have two young daughters. * Most importantly, the existing roof-to-patio transition was disturbed during the reroof and afterward we had leaks in areas that did not leak before the project. The patio transition was the most frustrating part. I understand that my existing patio roof was old and was not part of their reroofing scope. My issue was not that I expected them to replace my patio. My issue was that the existing transition between the house roof and patio had been keeping water out before the project. During the reroof, the existing material at that transition was removed/disturbed so the new roof could be installed. I was not warned beforehand that doing so could leave the patio transition vulnerable, nor was I given the opportunity to decide how I wanted that transition handled before the work proceeded. When it subsequently leaked, I had to repeatedly argue that I wasn't asking them to replace my patio; I simply wanted the transition restored so it didn't leak after their work. Initially, I was told that the patio wasn't within their scope. Eventually they returned and applied membrane/mastic to the transition, but even then I was the one who had to climb up and water-test the roof with a hose to identify the remaining leak locations. They came back again to address those areas. What bothered me most wasn't that problems occurred. Construction projects can have problems. It was the lack of ownership when they did. None of these issues were proactively brought to my attention. I discovered them myself through inspections and then had to contact the company to get them addressed. At times, the site supervision seemed annoyed that I was asking them to correct damage or conditions that arose during the project. After the fourth issue, I finally escalated my concerns beyond the site supervisor by calling and emailing upper management. I had deliberately tried to resolve the first several problems directly with the people managing my project rather than immediately escalating them. Despite that, I never received a call from upper management to acknowledge what had happened, apologize, or ask how they could make the experience right. There were also smaller things that added to the frustration. For example, their large marketing banner remained on my property after the roofing work was finished. When I asked that it be removed, I was told it would stay because they still had to return regarding the leak. Considering everything that had already happened, that didn't sit well with me. To Premium Roofing's credit, they ultimately came back and addressed the issues I raised, and I want to be fair about that. My complaint isn't that they simply walked away. It's that getting these things corrected required far more inspecting, documenting, calling, following up and arguing on my part than I believe a homeowner should have to do after paying for a professional reroof. If you're considering them, my advice isn't necessarily "don't hire them." It's to protect yourself from the beginning: photograph your property before work starts, photograph your attic, cameras and anything around the house that could be damaged, clarify in writing how every existing roof transition will be handled, inspect the property carefully after each phase, and don't assume someone will point out damage or potential problems to you. I chose Premium in part because I was willing to pay for what I thought would be a higher level of service and accountability. The finished roof may ultimately perform well, the valleys and asphalt look good, and I have the GAF Golden Pledge warranty, but based on the project-management and customer-service experience I had, I can't give them a positive review.

    OC Custom Roofing - wanted to enclose this

    OC Custom Roofing

    (59 reviews)

    I honestly cannot say enough good things about Scott and OC Roofing. First, I had a leak during…read morethe heavy rains that of course flooded our two young kids bedrooms. I called Scott and he sent out someone immediately, on a Sunday, to come patch the leak. We were so thankful and happy that we proceeded to get our roof and fascia boards replaced using Scott and his team. They worked VERY hard, and had the job completed in about a week. They cleaned up every single day and even worked around a baby's sleep schedule on a couple instances. And best off, they did a great job. So yeah, Scott runs an A+ business and I plan to refer him (and anyone reading this) to use this company with the upmost confidence.

    I am deeply concerned and regretful having hired this company. The initial meetings with Scott were…read moregreat: knowledgeable and trustworthy. He cited that he had done a lot of commercial work. It all sounded great. We needed an entire roof of a Four-plex ripped and replaced. Communication was prompt and project moved along well. Before we sent final payment, we went over some remaining issues and things were fixed. Then things changed drastically. A major storm came and caused leaks. It took weeks for Scott to respond to the emergency request to have the issue patched up. A brand-new roof shouldn't be leaking. Another storm came by and again, it took days for him to reply back and take care of the issue once and for all. Any interior damage caused by these leaks were not covered under warranty, according to him, though that clause is unenforceable in the State of California for this situation. However, I had let it slide and decided to fix it myself later. Half a year later when one of the tenants moved out, I saw indentations across the ceiling as if sharp objects were pushed down from above. The tenant had never informed me, but she said that they appeared during the roof replacement. I also saw that the water heater exhaust pipe was loose and no longer attached to the roof frame. Same story for the HVAC exhaust pipe. It was clear that when the roof was replaced, the workers did not take great care to ensure the exhaust pipes were securely fastened back. I texted Scott. I called the number on the company's website. I sent a message through the website. I emailed. It's been a week with no response. [UPDATE: He finally responded after I submitted this review on Yelp and cited that interior damage is not covered under warranty. I informed him that this was untrue and am asking him to take responsibility for the damage caused. I rather not file a complaint with the Contractors State License Board, but will if he keeps hiding behind that unenforceable warranty clause. If necessary, I will have another roofer provide a second opinion, fix the issues, and have the State go after him for reimbursement.]

    B.P. Custom Roofing - roofing - Updated October 2026

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