after inspecting my roof and ask the following questions.
What is your California roofing license?
How much is the roof replacement for asphalt shingle?
What is your cost estimate?
How long will to take to replace the roof?
Bill told me he would have an answer after several days.
Was not looking for cost cutting measures.
I do not know why he got the impression that I was looking for value.
I wanted a quality roofing job and wanted to ask questions so I understood the project.
Seems to me he does not like his customers asking questions and not being challenged.
Wants a customer that trusts what he says only.
He replied
Good morning and happy monday! Thanks so much for letting me take a look at your roof the other day. Unfortunately, I don't think we are the contractor for you. We are a high-quality roofing contractor and believe in doing things right the first time even if the cost is more than what's anticipated. Seems like you're shopping for a value contractor, and that's definitely not us.
I thank you for the opportunity, but we're going to decline providing you a bid for your project.
Again, thank you so much, and I wish you only the very best with your roofing project!
Bill Priebe
B.P. Custom Roofing
Several points need to be pointed out
Bill said the following
While it is true this potential customer asked for my license #, how long the job will take and for a price, she conveniently left out these important and deal breaking details to me:
1) I made our appointment for between 10:00 and 10:30 AM on Friday, August 30. At exactly 10:33 AM, the morning of our appointment as I was pulling into her driveway I received a text from her saying " Where are you?"...That started off rubbing me the wrong way...no grace period for being 3 minutes late?! Thanks for starting off our meeting on a good note.
To his point I am conserned with his well being. I wondered if he was in an accident which is why I texted.
2) The homeowner came out the minute I showed up and I started to discuss the project, and I pointed out immediately the rotted fascia board in the front of the house and the rotten rafter tail in the front of the house and that would need to be changed and to expect an extra cost and probably a significant extra cost as there was considerable damage. THE HOMEOWNER TOLD ME NO LESS THEN 5 TIMES "JUST GIVE ME THE PRICE" WITHOUT FURTHER DISCUSSING THE SERIOUS WOOD DAMAGE....HUGE RED FLAG! When a homeowner tells me over and over "just give me the price" and doesn't want to discuss how much of an impact the serious wood damage will be and/or what the price might be that usually means they don't care and won't want me to fix it even though the city inspector will require it, or, b) will fight tooth and nail every step of the way to try to avoid the extra cost as they didn't want to hear it from the start, or, c) will expect it to be FREE as they didn't care to discuss it from the beginning....ALL HUGE RED FLAGS!
Never said give me a price. I asked for the potential length of the project so I can plan accordingly and never got any details
3) The homeowner told me that the HOA wrote them a notice or violation and that they needed to fix their roof because they were being forced by the HOA do to the seriously deteriorated condition. ANOTHER HUGE RED FLAG! As a homeowner myself and with average home costs in South OC starting at or close to $1,000,000 why in the world would you neglect your home so poorly that the HOA must send a notice to pursue you to fix your roof?!! IF YOU HAVE TO BE POINT ON NOTICE BY THE HOA TO FIX YOUR ROOF THEN WHAT WILL HAPPEN ONCE THE ROOF IS TORN OFF AND I FIND TONS OF WOOD DAMAGE FROM NEGLET FROM YEARS OF IGNORING YOUR ROOF?!!....This is NOT a good sign and a bridge I don't want to cross!
Not a professional roofer and it never leaked. Gotta remember the price of the houses did not reach a million until 20 years later. HOA did not contact us about roof damage. roof is over 30 years old and served us well and we wanted to replace the roof. How many people do you know climb on their roof?
4) I was fully prepared for our appointment with an aerial diagram showing the roof size and dimensions, shingle samples and color swatches, underlayment types, ventilation options......everything is in my truck to show the homeowner and go over all the details, so they know what is involved. This homeowner didn't allow me to show them any options but simply said "email me the brochure".....ROOFING IS A HUGE PROJECT AND NEEDS TO BE DISCUSSED IN DETAIL AND ESPECIALLY THE EXTENSIVE WOOD DAMGE DUE TO THEIR YEARS OF NEGLET......but this homeowner didn't seem interested and simply just wanted the price......but obviously there is MUCH more to a roof then just a price.
I'm not going to waste my time getting a material quote and putting together a very thorough and detailed proposal packet if you don't even give me the time to go over your project in detail when we have a face-to-face read more