Very professional Made key fob Works well Reasonably priced Many other locksmiths could not accommodate me read more

We moved to Palm Desert late in September and needed to cut some new housekeys as we need them for family in case of emergencies since we are seniors. Who doesn't love giving business to a small local business? We read about B-OK and decided since we live in Sun City they would be a close location. The place was hopping when I got there today. The staff were all very welcoming and helpful. I needed copies of keys plus tags for each of my 8 keys. There is so much to choose from. The price is reasonable and every one of my 8 keys works great! The young man helping me reminded me to keep the original master key in a special place and use this one if copies are needed. His explanations were very helpful. The place is clean and the staff are great brand representatives. We willbe forever fans! read more

My car dealer did not cut my spare key well when I purchased a few years ago. I took it here so they could take a look and they were able to fix the cut for a very minimal fee. Now the key works perfectly and it took less than 5 minutes of work! Thanks for the fast, friendly, and efficient service. read more

My boyfriend called regarding Keys locked in the car. The technician ulysses comes manages to burst my windshield and denies doing any harm to the car we contact the Office and their manager and they refuse to take any accountability and all they're denying is that that's not possible and that the damage was not caused by him mind you it's a huge crack, exactly where Ulysses was working at do not recommend this place especially for liability reasons read more

B-OK Locksmith - Keys & Locksmiths Near Me - Palm Desert, California

Well.... Arrived out to our condo on Friday, 111 outside. Starting tanking bags to the door, an viola the deadbolt battery dies. Not entering at this time. Called a few places, some were honest with one man show and would be a few hours, one was rude and said Monday was available. Then B-Ok, we'll the name says it all. Joe arrived in about 15 minutes, and literally tried everything. I knew the only option was to drill the deadbolt due to style and manufacturer. Joe was not too happy about this option and tried it all. Well, here comes the drill. He did it, and when all done charged a fair price which was quoted. $149. Not a bad offer especially for the time and trials of defeat my the lock. Sincerely appreciative. I kept their number, implementing his suggestion of a separate lock box and hoping not to have to use the service for this option, but for anything other lock needs I will be back. Thank you. Your name is an honest statement. read more

Had a spare car key made. Worked great for about 3 months then started having issues of the key unlocking my car. After calling they said normally would cost $145 to fix but since I was a repeat customer would do $95. After only months!?!? Took my key somewhere else and only charged $80 first time customer I wouldn't repeat my business here read more

10 outta 10. They helped me when no other locksmith could . Joe is awesome. Patient, professional and friendly. All I needed was a wireless key fob and key replacement. He's a perfectionist and I appreciate that. Highly recommend this company is you need an automotive locksmith. They know what they're doing. read more

B-OK Locksmith - Replacement key and much needed wireless fob - Keys & Locksmiths Near Me - Palm Desert, California

He showed up on time did a great job, I would definitely use their service again, I've used them for a couple cars and houses

I love this place. a family run excellent service great value! quick, efficient, very knowledgeable! read more

They tried to charge me $125 for a $15 part for a door lock. Total ripoff. Never use them! Updated after Owner Response: Wanting support a local business, I called B-OK to get a replacement latch mechanism for a sliding door. They were very responsive and had me send a picture of the part, to which they quickly verified as having one in stock. I immediately drove over to pick it up. After matching the new part to the broken part, the person behind the counter proceeded to begin to ring me up. He then pulled out his phone and stared at it for a bit without typing anything, then said, "That will be $125." To which, I responded, "I purchased the same part less than 2 years earlier for less than $20." He responded, "that's what they charge us to the part." I responded, " I'll get it from somewhere else" and walked out. I drove to another store in town and bought the part for $17. I absolutely hate when businesses attempt to take advantage of clients by making up prices based on who is standing at the counter. I never post reviews, but this was outrageous. Relative to the owners response, the was no mobile service and no installation. Just a plain and simple attempt to defraud a paying customer who was purchasing a simple replacement part at the place of business. read more

A little pricey but they got my door unlocked. Although I wish they could have fixed the mechanism that was causing the issue. I appreciate them unlocking my door. Good luck and God bless. read more

Quick response and great friendly service. The comms were great, they called to confirm the appointment and then called again when the technician was on the way. Technician was knowledgeable and courteous and educated me as to what the issue was and ensured the job was completed to my liking before requesting the payment. Highly recommend this company and would utilize them again in the future if needed. read more

Great service. They were able to come and change 3 doors and rekey my mailbox. I was able to make the appointment the very next day. Their prices were affordable. read more

Anytime I have called and needed key services they pick up the phone or call back within minutes. The level of service and communication is why I keep using them. read more

Isaac was great on the phone, he helped me with my deadbolt on my front door. He came out and was so sweet and kind and fixed it quickly. I will definitely call them when I need them. Great job Isaac!! read more

Excellent service! fixed our slider door lock quickly at a very reasonable cost. Would definitely hire again.

He came after normal business hours and made the key for my car in 2 minutes, every other place either wanted to charge me $200 extra for after hours or waited until Monday during normal business hours. Definitely recommend this guy. read more

I went in on a Saturday two have two keys made. the Rain Bird key was a standard and it cost $6.50. my entire bill came to $11.00. i handed the guy a $20. I do not have the change of $9.00. not in my car or purse, I may have dropped it is the lot, anyway I don't have $9.00. so two keys cost me $20.00. be sure NEVER to use this lock company. read more

Our technician, Rick, arrived on time and was very helpful. Two keypad locks installed, ensured that the deadbolt closed properly without it catching on anything and he helped me set up wifi access. As part of their service they make four keys for each lock right on site. I recommend them for sure! read more

Amazing service- fast, easy and great value.

B-OK was great. When customer service seems to be a thing of the past, I was so happy that they came out on time, did what I requested, offered two types of locks in the interest of helping me save money, and worked clean. He showed me how not secure my old lock was, and gave us extra, "custom design" keys," that had their name on them, so I could remember who did the work. Pretty cool. read more

I just purchased a used vehicle and it only came with 1 key. I checked with the dealership and they told me the backup key cost, plus programming would be over $200. I called B-OK Locksmith and had the pleasure of speaking with Elizabeth who informed me that they could reproduce my key, and program it for me for less that half of what the dealer charged. I drove to the shop and had the pleasure of meeting with Joe, who cut the key and programmed it for my vehicle. I have to say that both Joe and Elizabeth were extremely nice and professional throughout the entire process and I highly recommend B-OK Locksmith if you have any locksmith needs. Thanks B-OK, it was a pleasure to meet you all. read more

Joe and his staff did what I thought was impossible. I bought a 2005 Toyota truck with only one old nearly shaved down key and a broken fob. They made a new key that functions with the Toyota transponder security system in the truck and they got an aftermarket key fob that I brought in working. Now my fear of losing or breaking my one and only key is no more and the convenience of using the fob to lock and unlock the truck is so nice! Thanks Joe and crew! read more

I recently had my boyfriend shop around, looking for a cheap place to unlock my car. On speaker phone mind you. I call one place get a quote, write it down. Then Call another, place same girl answers. However it was a different number and business name. So she answerd saying, didn't you just call! That was pretty rude and classless. Then she degrades us, by saying stop trying to be cheap. Don't call lock smith's call a tow truck driver! And hangs up! We call back and mentioned to the little boy on the phone about her behavior. His response was to simply railroaded us. Saying she was not rude blah blah. He then got told to f off. After he then he keeps calling harassing us! Then said what is your address I'll go for 80 dollars. He's a Psychopath, no wonder the lady is so bitter, poor read more

Ulises fixed our lock, quickly , came quickly and was neat and clean and I would recommend!

100% satisfied with B-OK Locksmith!!! They were courteous on the phone, prompt with follow up and repaired my mailbox lock the same day I called! Felipe the locksmith was fantastic! Thank you! read more

My mom asked me to leave a review on her behalf. She claims this place is awesome! I would use them if I required a locksmith.

I wanted to thank Felipe for his kindness and understanding as he was patient when he had to wait outside of this gated community and was ultimately not granted access. I just called B-OK to pay for Felipe's time. The company thanked me for the offer but did not want to accept saying that they understand things happen. These are good people and they should be rewarded...please consider B-OK Locksmith for all of your future needs! Brian C. read more

B-OK Locksmith very promptly sent a fablous locksmith, Ulisses, to repair or replace a failed doorlock and operator that prevented access to our home from the garage. Ulisses tried to repair the device which was old and outdated. There was too much damage with age, so with my agreement he replaced the entire assembly and keyed it to match the rest of our home locks. I am very impressed with this man and and his company. I highly recomment B-OK Locksmith! read more

EVERYTHING you want in a vendor! Quickly responsive, scheduled the same day I called. Felipe was efficient and knowledgable even calling when he was 18 minutes out. How refreshing to be treated as a valued customer. HIGHLY recommend B-OK Locksmith 760-600-6535. read more

Very helpful took care of my house re-keyed all my doors it's nice to use one key for all the doors thanks again!

Great fast service. Joe is an experience locksmith and programming a new key fob and key cuts was fast and reasonable. Will do business there again. read more

came after hours to the huge parking lot at Indian wells tennis after losing key to our rental car. Prompt, polite professional Joe saved the day for us. family business, very kind. read more

Noel came to our new home to retool all our locks and keys. He came intone and was very efficient and helpful. Great service. Thank you read more

DO NOT DO BUSINESS! Joe is not a respectable business person. He over charges his costumers if he thinks they have money. Very unethical and has no idea the real responsibility it takes to be a Trusted locksmith handling people's keys and security! Do Not Be Fooled! Just don't even think about it anymore and call someone else... anyone else.. there are enough reputable respectable and legal locksmiths in the valley to choose from. No stars! I had to give at least one star just to post this valuable information to help save others the trouble. read more

If I wanted counseling, I'll go to a therapist. All I need was help with a lock. They come and help you out and then make you feel bad and try to give you life lessons. read more

Ulysses, was fast in response - under 30 minutes& & did a great job. The price was fair & I was told of all charges upfront. I definitely recommend. read more

Five Star service with a smile. If you're lucky you will get a bright young man who arrived with a smile and kind attitude. smart, fast, honest and fair. read more

I had an urgent need to have a door unlocked at 730 in the morning so I started looking for a locksmith on Yelp. Called the first vendor in my area with good reviews and got a VM. I left a message and still haven't heard from them 24 hours later. Next, I called B-OK Locksmith and was shocked that someone answered! I explained my situation of needing the door opened by 11am and he said no problem, I can get someone out between 9 and 930. As promised, the nice locksmith called me at 9 and said he was in route and is 20 minutes out. He showed up on time, got the job done timely and had a great attitude even though it was hot as heck! Thank you so much for getting us out of our jam! read more

This is our second time using B-OK and I can't say enough good things about them and their service. Elizabeth took my call, asked for some pictures and a brief video of the issue, and scheduled the tech to come out the next day (when we'd be available). Noel came out, quickly determined the issue, got approval for cost and replacement of the sliding door lock mechanism, and got it done. Super quick service and very personable staff. read more