I got the perfect seats for my project, excellent condition, I got a good price on them and a great…read moreprice considering their condition so good and service, they pulled them while I was talking with them, so my experience was great quality, great price and super great condition, it was the best experience I have ever had over 50 yrs.

I was sold a damaged transmission, which caused my vehicle to be down for weeks. Because of their…read moremistake, I had to pay labor twice, and it took over a month to finally receive a working replacement. Communication was extremely poor. I had to call every single day just to get updates or any help. This was costly, stressful, and completely avoidable. I would not recommend this company.

10 STARS!! Woo Hoo! Outstanding! Could not be better! Went the 2nd mile! Many thanks to NAPA Yelm…read morefor helping me out on July 4th by making a custom coil wire for my boat engine in the store while I waited. Nothing in stock to fit or with correct connectors. 2 other parts stores in the area were unable to offer anything. Thanks again!

I've been shopping here for nearly 15 years. Good, knowledgeable folks, fair prices, and if they…read moredon't have it in stock about 95% of the time they can have it the next day. It's also nice that they have Amsoil on the shelf. I highly recommend Yelm Napa.

Another positive review for O'Reilly helping me with my rear tail light that needed a bulb…read morereplacement. Together the young lady and I figured it out and I purchased the bulb and she installed it into my rear tail light. It not only fixed the light, it fixed my turn indicator and hazard light as well. I am forever grateful. I get the best service there. And I'm a fan! Thank you so much!

Windshield wipers were completely gone. I drive an old…read moreFreightliner with pin style connections. I had no idea how these things went on. Amanda rung me up/ did several exchanges to find the right ones and called on the help of Tom, a retired trucker who knew exactly what to do. He kept at it until my windshield wipers were correctly installed. Staff was very friendly and helpful. I strongly recommend getting your auto parts needs handled here.

Expert knowledge saved me time and money. He turned what I thought was a complicated and costly fix…read more- into a 15 minutes in and out experience. Awesome.

I just want to say this guy is amazing! I never knew he existed. I broke a brake line today and…read morecould not find one anywhere without having to order it and it take a week to get here. Napa in Yelm told me to see this guy in Rainier. He can make anything from brake lines, hydraulic lines, high pressure washer hoses, kitchen sink hoses you name it. If It has to do with a line or hose or hydraulics this guy can do it. He did it in less than 10 min while I waited. So after putting in the line I broke another and noticed a bunch of lines that were bad. I took them all out and tomorrow I'll go down there and have him remake the entire brake line system for the truck. I highly recommend him. *** edit*** so I went back and had him make me the rest of the lines that I needed. THAT HOSE GUY Hooked me up for sure! He repaired my long line running from the front of the truck to the back of the truck and blindly made me the two lines that come off off the rubber hose to go to each wheel cylinder. Everything fit right. Everything worked great. No leaks! No issues! Amazing amazing amazing and to boot he messaged me today and asked me how everything went and if it all fit right. What kind of business will actually message your customer and ask them if everything worked out. I give this guy a thousand percent on a review.

Big shout out to Jack and the manager at Yelm autozone. I broke down at a intersection. I called…read moreand jack came right over with a jump box. Shout to you all! You are all so helpful and caring. Above and beyond is what happened today! Forever grateful. ​

Customer service is amazing at this store. I know little about my car but when it didn't start one…read moremorning Jack answered the phone at this store and helped me determine what I needed. He was great! Thank you!!

I'm never going back to this store, this was the third time I've been turned away. I moved from the…read morewest side of town two years ago, always used the Napa store by the college in Tumwater, always happy there. Long story short I've got a older motorhome so its hard to match parts. So this morning I'm looking for a heater control motor? Stopped in at Autoplus, turned away, no way to match it up. Not at Napa, they don't mind bringing out several parts to make sure it's the right one. Autoplus would not be my choice unless you can tell them exactly what you need. They are way to LAZY to really help you when you really need it. To bad you can't post with no stars. Terry

This is definetly the beat parts store in town. Not only do they have the biggest selection, but…read moretheir service is head and shoulders above the competition. The staff is always very friendly and helpful...I just wish they were open later than 6 pm.

Purchased a 140$ battery for my elderly neighbor to help her out. Manager sells me the wrong…read morebattery then fails to tell me that if it even looks like the terminals were connected they won't return it. So because of idiots and scammers good people suffer.

Came in for an oil change with my 1500 Lifted Dodge Ram. Service was quick and easy. No…read moreappointments and no waiting time, when you come in before noon.

Went in to find maybe a fan, or something to cool my house, I also needed some new wrenches, but…read moreinstead of finding what I needed when I oppened the door I found old rude men. Evidentally, "this isn't a shop for girls" as I was quickly informed the moment I walked in. I looked over at the aging prune and sternly informed him that I was not a girl, I was a woman and he tried to stop me so I said "have a nice day" and left. I wish I could tell you if they had a good selection or not but I will never go back. As I was climbing into my car the old man walked out of the store and asked me if I was having a bad as to apologize. Wow.... guess screw drivers aren't the only tools you can find in this place.

I called all over town looking for a steering wheel puller for my '95 Jeep Wrangler. Tools West had…read moreit, and their customer service was fantastic. There's a LOT of tools packed into that tiny store... don't let the exterior fool you!

Came home today in my third car I have purchased from this dealership. The people in the office are…read morehumans caring for humans, they do not look at you like you're just a dollar sign. They have tons of free snacks and drinks in the office, toys and coloring books for kids, and make the process very easy. All three cars I bought from this lot were priced fairly. On the last car I bought here a few years ago, I noticed a major issue with the car a couple months after I purchased it. Even though I knew the contract is 'as-is' I called and asked if they could help me. They offered to purchase the part for me and have it delivered to the shop, at no cost to me, which took a lot of stress out of the situation and saved me tons of money on repairs.

ALERT, DO NOT PURCHASE A CAR FROM THIS PLACE!!!!!!! So we…read morebought a car for $10,000.00 plus taxes and more... took delivery on September 2, 2026. The transmission went out on the September 12th, 2026. We sent and email and a certified letter to them on September 22, 2026 with the law stating they have to fix or refund the money. It is a Washington State that they do so. We paid $1078.00 to have a diagnostic analysis done on the car and it was determined that they transmission had been in this condition for quite a while and that the replacement price would be over $12,000.00. So the certified letter is undeliverable to them. Interesting that the post office has this on their website when I tracked the registered letter. We attempted to deliver your item at 11:21 am on September 25, 2026 in ROY, WA 98580 and a notice was left because no secure delivery location was available. You may arrange redelivery by using the Schedule a Redelivery feature on this page or may pick up the item at the Post Office indicated on the notice beginning September 26, 2026. If this item is unclaimed by October 10, 2026 then it will be returned to sender. No response to the email either. As we did email them the letter as well. They are crooks, Robert I think was his name is a smooth talker and has you do a review of your experience before you drive off the lot. I am beyond upset as this was a car to drive to Alabama for my son to start a new job and now we are just screwed. This rating would be negative 100 stars if that was possible.