10 STARS!! Woo Hoo! Outstanding! Could not be better! Went the 2nd mile! Many thanks to NAPA Yelm…read morefor helping me out on July 4th by making a custom coil wire for my boat engine in the store while I waited. Nothing in stock to fit or with correct connectors. 2 other parts stores in the area were unable to offer anything. Thanks again!

I've been shopping here for nearly 15 years. Good, knowledgeable folks, fair prices, and if they…read moredon't have it in stock about 95% of the time they can have it the next day. It's also nice that they have Amsoil on the shelf. I highly recommend Yelm Napa.

Windshield wipers were completely gone. I drive an old…read moreFreightliner with pin style connections. I had no idea how these things went on. Amanda rung me up/ did several exchanges to find the right ones and called on the help of Tom, a retired trucker who knew exactly what to do. He kept at it until my windshield wipers were correctly installed. Staff was very friendly and helpful. I strongly recommend getting your auto parts needs handled here.

The online inventory you "purchase" is non-existent = product not in stock when you go to pick up…read more The manager of the Yelm Store talks to his employees and customers like they are stupid, very sad to watch and hear. Doesn't apologize for the lack of inventory, and then OVERCHARGES for a purchase online that wasn't fulfilled. To top it all off, no one at Customer Service responds to your email to rectify the overcharges.

Expert knowledge saved me time and money. He turned what I thought was a complicated and costly fix…read more- into a 15 minutes in and out experience. Awesome.

I just want to say this guy is amazing! I never knew he existed. I broke a brake line today and…read morecould not find one anywhere without having to order it and it take a week to get here. Napa in Yelm told me to see this guy in Rainier. He can make anything from brake lines, hydraulic lines, high pressure washer hoses, kitchen sink hoses you name it. If It has to do with a line or hose or hydraulics this guy can do it. He did it in less than 10 min while I waited. So after putting in the line I broke another and noticed a bunch of lines that were bad. I took them all out and tomorrow I'll go down there and have him remake the entire brake line system for the truck. I highly recommend him. *** edit*** so I went back and had him make me the rest of the lines that I needed. THAT HOSE GUY Hooked me up for sure! He repaired my long line running from the front of the truck to the back of the truck and blindly made me the two lines that come off off the rubber hose to go to each wheel cylinder. Everything fit right. Everything worked great. No leaks! No issues! Amazing amazing amazing and to boot he messaged me today and asked me how everything went and if it all fit right. What kind of business will actually message your customer and ask them if everything worked out. I give this guy a thousand percent on a review.

Big shout out to Jack and the manager at Yelm autozone. I broke down at a intersection. I called…read moreand jack came right over with a jump box. Shout to you all! You are all so helpful and caring. Above and beyond is what happened today! Forever grateful. ​

Jack came to my rescue with the friendly attitude I've come to know at this AutoZone! I left my…read morelights on and he walked me 2 parking lots over to get me taken care of. Thank you SO much!

I'm never going back to this store, this was the third time I've been turned away. I moved from the…read morewest side of town two years ago, always used the Napa store by the college in Tumwater, always happy there. Long story short I've got a older motorhome so its hard to match parts. So this morning I'm looking for a heater control motor? Stopped in at Autoplus, turned away, no way to match it up. Not at Napa, they don't mind bringing out several parts to make sure it's the right one. Autoplus would not be my choice unless you can tell them exactly what you need. They are way to LAZY to really help you when you really need it. To bad you can't post with no stars. Terry

This is definetly the beat parts store in town. Not only do they have the biggest selection, but…read moretheir service is head and shoulders above the competition. The staff is always very friendly and helpful...I just wish they were open later than 6 pm.

Came in for an oil change with my 1500 Lifted Dodge Ram. Service was quick and easy. No…read moreappointments and no waiting time, when you come in before noon.

Took my car in a week ago for an oil change and my car has a skid plate. Driving to work this…read moremorning and it has almost fallen all the way off. They did not properly tighten the bolts when putting it back on so now I have to get this fixed. Makes me question where else they cut corners and rush their work. Would never recommend this auto center or go back. Very disappointed as I've always had good service from other Walmart Auto Centers.

Went in to find maybe a fan, or something to cool my house, I also needed some new wrenches, but…read moreinstead of finding what I needed when I oppened the door I found old rude men. Evidentally, "this isn't a shop for girls" as I was quickly informed the moment I walked in. I looked over at the aging prune and sternly informed him that I was not a girl, I was a woman and he tried to stop me so I said "have a nice day" and left. I wish I could tell you if they had a good selection or not but I will never go back. As I was climbing into my car the old man walked out of the store and asked me if I was having a bad as to apologize. Wow.... guess screw drivers aren't the only tools you can find in this place.

I called all over town looking for a steering wheel puller for my '95 Jeep Wrangler. Tools West had…read moreit, and their customer service was fantastic. There's a LOT of tools packed into that tiny store... don't let the exterior fool you!