I was sold a damaged transmission, which caused my vehicle to be down for weeks. Because of their…read moremistake, I had to pay labor twice, and it took over a month to finally receive a working replacement. Communication was extremely poor. I had to call every single day just to get updates or any help. This was costly, stressful, and completely avoidable. I would not recommend this company.

After spending nearly 400$ on a door with a mirror ! you'd think they'd have the decency to keep…read moreyour purchased item out of the rain and not left in a puddle on the ground where the electronics could be compromised. Purchasing was fine tho got to see the part and ensure that it was what I wanted.

I will change my 1 star when you make a website that actually shows your inventory not by year,…read moremake and one selected part. It is 2026 and there is no excuse to have a website that was built in 1999 or later. (at least that's what it looks like and feels like when I am stupid clicking on it because I forget how bad it is) Your website is deplorable and totally unusable. I am sure I speak for a lot of people. We just want to see what vehicles you have in stock, a photo of it, when it was put on the lot, and not have to look up a part to see if you have it. It does not cost a lot to have a basic website built with a list of vehicles and the other info I for mentioned. I am sure you are thinking "JUST CALL US" I don't want to call. I hate talking on the phone. When a wrecking yard has a decent website that makes it easy to look up the vehicles my truck can use parts from saves me an hour on the phone calling 10 yards checking to see if they have what I can use. It takes 10 min. to search the few websites to see if they have what I need. It is 2026 it is time to get caught up and set your yard apart from everyone else. I would bet money you would make more money if you listen to what I am saying.

Not the biggest yard ever, but it has a little bit of new and old vehicles. The staff are very…read morefriendly and SUPER knowledgable about what they have and what your asking for. Real car guys running this place. Love going there and prices are reasonable. A+

Windshield wipers were completely gone. I drive an old…read moreFreightliner with pin style connections. I had no idea how these things went on. Amanda rung me up/ did several exchanges to find the right ones and called on the help of Tom, a retired trucker who knew exactly what to do. He kept at it until my windshield wipers were correctly installed. Staff was very friendly and helpful. I strongly recommend getting your auto parts needs handled here.

The online inventory you "purchase" is non-existent = product not in stock when you go to pick up…read more The manager of the Yelm Store talks to his employees and customers like they are stupid, very sad to watch and hear. Doesn't apologize for the lack of inventory, and then OVERCHARGES for a purchase online that wasn't fulfilled. To top it all off, no one at Customer Service responds to your email to rectify the overcharges.

Good People!! My truck broke down in the parking lot of Stewart's meats with 300 dollars worth of…read moremeat I just purchased on a hot day! I phoned Walt's and THE OWNER himself came out to my location to check on the truck , to advise me and then loaded up my potting soil from Gordon's my 300 dollars in meat and drove me home so the truck could get towed to the shop. That IS the kind of stuff that makes a life long customer. I have lived in Roy for only a year so I am not too informed about where to get work done and had The mechanics at Walt's put a new carbonator and fuse box in the truck awhile back. They were kind, fair and excited to do the work. They kept me informed and I feel the value i received was very fair and the work completed was solid too. I cannot thank you enough . I am grateful and humbled

Priced reasonable. Experts at their craft. Good dudes…read more Chuck, Rocky, Jeremy, Jimmy, Tyler are great mechanics and just good people who care about their work. Chuck is on another level master technician, that 60 yr old man needs a raise! Lance is a douche. Straight up. That guy would be written up if I was the shop owner. Just bad for business hence the 4/5 rating. I recommend you stay away from that dude.

Expert knowledge saved me time and money. He turned what I thought was a complicated and costly fix…read more- into a 15 minutes in and out experience. Awesome.

I just want to say this guy is amazing! I never knew he existed. I broke a brake line today and…read morecould not find one anywhere without having to order it and it take a week to get here. Napa in Yelm told me to see this guy in Rainier. He can make anything from brake lines, hydraulic lines, high pressure washer hoses, kitchen sink hoses you name it. If It has to do with a line or hose or hydraulics this guy can do it. He did it in less than 10 min while I waited. So after putting in the line I broke another and noticed a bunch of lines that were bad. I took them all out and tomorrow I'll go down there and have him remake the entire brake line system for the truck. I highly recommend him. *** edit*** so I went back and had him make me the rest of the lines that I needed. THAT HOSE GUY Hooked me up for sure! He repaired my long line running from the front of the truck to the back of the truck and blindly made me the two lines that come off off the rubber hose to go to each wheel cylinder. Everything fit right. Everything worked great. No leaks! No issues! Amazing amazing amazing and to boot he messaged me today and asked me how everything went and if it all fit right. What kind of business will actually message your customer and ask them if everything worked out. I give this guy a thousand percent on a review.

Went in to find maybe a fan, or something to cool my house, I also needed some new wrenches, but…read moreinstead of finding what I needed when I oppened the door I found old rude men. Evidentally, "this isn't a shop for girls" as I was quickly informed the moment I walked in. I looked over at the aging prune and sternly informed him that I was not a girl, I was a woman and he tried to stop me so I said "have a nice day" and left. I wish I could tell you if they had a good selection or not but I will never go back. As I was climbing into my car the old man walked out of the store and asked me if I was having a bad as to apologize. Wow.... guess screw drivers aren't the only tools you can find in this place.

I called all over town looking for a steering wheel puller for my '95 Jeep Wrangler. Tools West had…read moreit, and their customer service was fantastic. There's a LOT of tools packed into that tiny store... don't let the exterior fool you!