I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

T&P Automotive Services is a stellar auto service..short drive from Olympia compensates reliable &…read moretop quality service. Toni (Office Manager) very Friendly, Effecient, Prompt Response & Honest in work quotes. Service / Maintenance reminders sent via Email as well Texts. TIM & ROCKY are our trusted Mechanics..diagnostics, work & knowledge all too quality.. Our Vehicle's life is prolonged with T&P regular maintenance & service..which means Ownership Peace of Mind.

Excellent work on my 2010 Ram 1500 rebuilt the rear Diff and replaced the timming chain and…read morewaterpump Came in well under the estimate. Very friendly staff with timely estimate and good follow up and scheduling. I highly recommend this repair shop for all my friends!

Where do I even begin. Customer service from the moment I walked in was welcoming and professional…read more Everyone was so friendly and helpful!! I mean EVERYONE!! While my car was being fixed, Seth called me periodically to give me an update. This place is phenomenal. 1000 stars. Two thumbs up. You get the idea. If every company mirrored Lacey Collision Center they would be successful. All I can say is thank you from the bottom of my heart. You guys were amazing from start to finish.

Lacey Collision's customer service and quality of repair are truly unsurpassed. From start to…read morefinish, the entire experience was seamless and professional. Their team communicated with us every step of the way, keeping us informed about the progress and making sure we always knew what to expect. What stood out most was how they advocated for us throughout the insurance claim process. They took the time to explain things clearly, worked directly with the insurance company, and made sure everything was handled properly so we didn't have to stress about the details. And the results speak for themselves .Our car came back looking better than new. The attention to detail and craftsmanship are exceptional. You can tell they take pride in their work. If you're looking for a shop that combines top-tier repairs with outstanding customer care, Lacey Collision is it. Highly recommend!

Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more

I parked my 2020 50th Anniversary Dodge Challenger too close to a guardrail and got a dimple sized…read morepaint removal along the door with some paint transfer. Prior, a rock flew up and hit my hood causing a chip in the satin paint. At another place using Dodge specifications I was quoted 2733.07 for the paint scrape and 1080.30 for the hood. Morgan K. quoted me 975.00 for the paint and 550.00 for the hood -- all done in 1 day actually 4.5 hours vs. Two weeks of a car rental on top of my 3813.37, which would be what, 5000.00 ball park? As an author who writes murder mysteries I make a habit of choosing names of friends who want to be characters even when I murder them! It's all in fun so, I joke about people who piss me off to murder in my books, While I haven't had a character named "Morgan," yet, as I create my fourth novel, and since he did a fantastic job in doing exactly what was quoted to perfection, a fictional character named "Morgan" just might survive my fictional blood bath storytelling... Maybe! SomeDay Auto Scratch & Dent Repair did a dealership brand new looking job on my car and I couldn't be happier! Added with the time I saved over a two-week car rental I definitely and highly recommend SameDay Auto Scratch & Dent Repair! They saved me lots of money and they will save money for you, too! 5 STARS! And who knows, my fourth novel just may have a character named Morgan, but will he live?.. (insert evil side-eye!) dun dun dunnnnn! Ha

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

Great experience great service!! I bought in my dumper trailer for service.. they had the part and…read morea knowledge technician that fixed it on the spot!!

I can always count on them having what I need for my job. Recently had stopped at three other…read moreplaces that were closer to where I was to find a stop sign for flagging traffic needless to say none of them had anything. Drove over here and they had them! Always friendly staff.

I had the BEST service from GP Automotive Parts this week. I had purchased a faulty part from…read moreAmazon and needed a part the actually worked. With a quick call to GP automotive parts, I located the new part, they delivered it to my car repair shop the very next day. They were easy to work with and patient with me since I was pretty clueless. I would absolutely recommend them an feel fortunate that someone recommended them to me!

GP is an outstanding business to work with. They make multiple trips to our place of business daily…read moresupplying us with all different types of parts. They're always very professional over the phone and in person. They go out of there way to make sure everything is on time and our order is correct. We highly recommend using GP. Pacific Motor Company-tacoma

I got my breaks repaired here. I have a BMW x3 and it's such a pain in the ass to get it repaired…read moreso it's nice having peace of mind that these people know what they're doing. Bonus a few days later I got a flat and wanted a second opinion. I really value that these guys go the extra mile. Will be going here for all my repairs going forward.

From intake to checkout, I received thoughtful, personable, and expert service. In short order,…read morethey fixed an issue that the BMW service department misdiagnosed and attempted to charge thousands of dollars for.