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    Azul Vision

    1.7 (92 reviews)
    Open 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM
    Updated 2 months ago

    Services - Azul Vision

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Laser vision correction

    Retinal imaging

    Azul Vision Photos

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    Recommended Reviews - Azul Vision

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    9 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    They are very warm & friendly here. I always feel very comfortable with my doctor here

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    6 months ago

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    7 months ago

    There return calls are 2 weeks at the best ! Making an appointments! Need more eye doctors ! Not trying to sell you extra things!

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    1 year ago

    Horrible customer service! Need to find out what other optometrist are accepted by my insurance

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    6 months ago

    The best treatment by the entire staff . On time appointment . The doctor was excellent and good mannered ... I was very happy

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    1 year ago

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    Page 1 of 3

    Ask the Community - Azul Vision

    Review Highlights - Azul Vision

    If there were any problems or issues, Dorene promptly and professionally resolved them in an extremely respectful and courteous manner.

    Mentioned in 2 reviews

    Read more highlights

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    Children's Eye Institute - Dilation

    Children's Eye Institute

    1.9(176 reviews)
    2.0 mi

    The doctors are friendly, but the waiting is too long. They only have one staff member in the…read moremorning, dealing with all the patients. Also, the office is freezing, and they don't have enough chairs for all the children. The waiting period is too long--it takes like two to 3 hours for the whole process, if not more. Also, when you try to schedule or reschedule the appointment, The don't answer the phone--it takes 30 minutes or more for them to answer, and they're pretty rude on the phone. They might make you wait even longer after they answer, and once you finally talk to someone, they transfer you to another person who never calls you back or answers. It's just crazy. Scheduling processnis need big improvment. I do not recommend this place just for that reason.

    Expect to wait 4 or more hours even with an appointment. They give you a 15 minute grace period but…read moredo not honor it. Came in for an appointment at 12pm. I arrived 7 mins late which would be part of the grace period. There was a line with about 6 people in front of me waiting to be checked in and one receptionist. I waited 17 mins to get checked in. Then the receptionist says, I am late to checking in when I arrived at 12:07 and waited for 17 mins in line and there's a 15 minute grace period. She gave me another appointment time for 2 hours later. They need to define what they consider "grace period" in the text reminders and voicemails they send you or they shouldn't add it in the first place. The doctors we have seen have been nice and great. But receptionists need more training and better attitudes. It's also very hot in the waiting room and not enough space for people to wait in there. Everyone mostly waits in their cars. For a children's "institute" they need to make some changes.

    Photos
    Children's Eye Institute
    Children's Eye Institute
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    NVISION Eye Centers - Ontario - Jonathan Pirnazar, M.D.

    NVISION Eye Centers - Ontario

    4.3(220 reviews)
    5.4 mi

    I had a consultation early Thursday, was able to get in for pre-op same day, and had surgery the…read morenext day! Absolutely unheard of, and if I had to guess, luck of timing! I was expecting to be scheduled a few weeks out, but glad I had the luck of the draw (i guess) lol. Fabulous staff, awesome doctor, Dr Pirnazar did my surgery and throughout, informed what was happening next, and what was to be expected. It made the understanding so easy, and kept me at peace. I'm now a ~week post-op, and very happy with the results. I have slight glare when looking at lights, but that can be expected. I'm following the drops as prescribed, and can notice every day improvement. I'm very happy with my decision, and would recommend it to anyone in fear, and anyone who's even remotely considered it, I held off for too long,. I opted for contoura which happens to be the latest and most advanced tech.

    Oh this place. Beware of the billing and medical nightmare you will have with this place. I…read morereceived bills for which my insurance had processed and sent me EOBs with member rates. The company/billing denied receiving EOBs from my insurance. I explained we paid copays and I am being billed non member rates and that these claims need to go to the secondary payor as well. They didn't have record of my copays, and denied getting EOBs. So, I emailed my EOBs over, my credit card receipts and they said they couldn't open the files (who can't open a PDF). So I sent them again and as screenshots, they denied receiving them. I sent my EOBs to the email they provided me 5 times. They said fax them (who faxes stuff in 2026?), so I went to my local FedEx, faxed them, they denied receiving them. After over a month of this, and even Aetna calling them (with me on the line), they continued to send me bills with non adjusted balances. I filed a complaint with the BBB. Two weeks later I get a call from someone named Melanie. She said she has "found" my EOBs and will work to get these all resolved and submitted claims to the secondary payor. She gave me her number to call her if I had any other issues with getting my refunds. This was back in December. It is now end of February and my primary insurance (Aetna) and my secondary insurance have paid these claims in full. I am owed a refund of my copays that I paid in the office. I called billing, they said they don't process refunds. I called the office, they said contact the business department but they don't have a number to give me, billing will have this. I called billing again, they said we can't give you a number, call the office again. I've left messages, asked for call backs, no one is calling me back. I called the number Melanie gave me and it goes to a visa call center. What in the world is wrong with the place!?? I have gotten no where. The doctor (Eric Areiter) wasn't even that great, my husband saw him a few times with no results, would have his appointment cancelled or passed onto an NP or PA and we have since gone somewhere else and have had his issues resolved. This place is awful. My billing issues are still not resolved.

    Photos
    NVISION Eye Centers - Ontario - Johnny Khoury, M.D.

    Johnny Khoury, M.D.

    NVISION Eye Centers - Ontario
    NVISION Eye Centers - Ontario

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    Azul Vision - optometrists - Updated May 2026

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