I had a consultation early Thursday, was able to get in for pre-op same day, and had surgery the…read morenext day! Absolutely unheard of, and if I had to guess, luck of timing! I was expecting to be scheduled a few weeks out, but glad I had the luck of the draw (i guess) lol. Fabulous staff, awesome doctor, Dr Pirnazar did my surgery and throughout, informed what was happening next, and what was to be expected. It made the understanding so easy, and kept me at peace. I'm now a ~week post-op, and very happy with the results. I have slight glare when looking at lights, but that can be expected. I'm following the drops as prescribed, and can notice every day improvement. I'm very happy with my decision, and would recommend it to anyone in fear, and anyone who's even remotely considered it, I held off for too long,. I opted for contoura which happens to be the latest and most advanced tech.

Oh this place. Beware of the billing and medical nightmare you will have with this place. I…read morereceived bills for which my insurance had processed and sent me EOBs with member rates. The company/billing denied receiving EOBs from my insurance. I explained we paid copays and I am being billed non member rates and that these claims need to go to the secondary payor as well. They didn't have record of my copays, and denied getting EOBs. So, I emailed my EOBs over, my credit card receipts and they said they couldn't open the files (who can't open a PDF). So I sent them again and as screenshots, they denied receiving them. I sent my EOBs to the email they provided me 5 times. They said fax them (who faxes stuff in 2026?), so I went to my local FedEx, faxed them, they denied receiving them. After over a month of this, and even Aetna calling them (with me on the line), they continued to send me bills with non adjusted balances. I filed a complaint with the BBB. Two weeks later I get a call from someone named Melanie. She said she has "found" my EOBs and will work to get these all resolved and submitted claims to the secondary payor. She gave me her number to call her if I had any other issues with getting my refunds. This was back in December. It is now end of February and my primary insurance (Aetna) and my secondary insurance have paid these claims in full. I am owed a refund of my copays that I paid in the office. I called billing, they said they don't process refunds. I called the office, they said contact the business department but they don't have a number to give me, billing will have this. I called billing again, they said we can't give you a number, call the office again. I've left messages, asked for call backs, no one is calling me back. I called the number Melanie gave me and it goes to a visa call center. What in the world is wrong with the place!?? I have gotten no where. The doctor (Eric Areiter) wasn't even that great, my husband saw him a few times with no results, would have his appointment cancelled or passed onto an NP or PA and we have since gone somewhere else and have had his issues resolved. This place is awful. My billing issues are still not resolved.

Estoy muy agradecida con el Dr. Armin Vishteh y todas las muchachas. Me gustó como me atendieron.read more

If you're searching for the Inland Valley's premiere Laser Visor Center then look no further than…read moreDr. Vishteh. He and his staff are a "well-oiled machine!" Verify for yourself with the initial free consultation. Entering, i had several questions prepared but they were all answered by the staff during the consultation. I was tired of buying reading glasses, multi-focal glasses and prescription sunglasses. After the procedure i didn't need any of them and what's cool is i can read menus again. I even purchased a new set of Ray bans! (non prescribed). In addition, Dr. Vishteh schedules follow-up visits to check your progress and answer any questions.

I moved to Rancho in 2018 and I have been going to Dr. Tuong since. She is so sweet! She's quick…read moreand efficient. She listens and doesn't try to upsell or anything, and even without insurance it's $135 for a contact exam. The lady that works for her is also kind and friendly. I have had such great experiences here, that I keep coming back. If you are looking for a great optometrist look no further!

I wanted to get new glasses and lens since it's been over 5 years. I have called 4 nearest…read moreOptometry locations in order to see who can see me the soonest as well as give me the best price. Some places were a month out and requires reservation. The pricing was around $69 (not bad) to $120 (which was outrageous) for an eye exam with no insurance. I decided to check out Sam's club Optometry since I got one year free membership. Dr. Catherine Tuong, Optometrist in Sam's Club was the cheapest at $65 and same day appointment. The wait wasn't that long even though there was 2 people ahead of me. Dr. Tuong was very friendly and answered any questions I had. The eye exam didn't take really long. After the eye exam was done, she wrote my prescription so I can take it elsewhere since there glass area is currently closed. Overall, I had a great experience.

Dr Ching was my main doctor but the business wouldn't take Optum anymore. I call every so often and…read morestill no. So disappointing. I trust the eye doctors there.

I have been going to Dr. Ching now for about 3 years. She has performed laser eye surgery on both…read moreeyes to lessen pressure. I have glaucoma. I will soon have cataract surgery and am not worried at all. I know I am in good hands.

Dr. Pham is INCREDIBLE! He is very knowledgeable and thorough. He is super approachable and…read moreexplains things in a thorough and easy to understand manner. He also recommended a helpful way to get reasonable glasses.

I brought my young daughter in for an eye exam for a second opinion. Unfortunately, our experience…read morewith the doctor was not a positive one. During the exam, I noticed the doctor was not very patient with my daughter. Her eyes had been dilated, which can already be uncomfortable and confusing for a child, and she was doing her best to follow instructions. At one point, the doctor grabbed and tilted her head with pressure while asking her to look at the light. My daughter kept saying she was trying to look, but her eyes were naturally moving due to the dilation. As a parent, it was clear she was becoming overwhelmed. I explained my concerns to the doctor and decided to end the appointment early because I did not want my daughter to leave with a negative experience in a medical setting. When I explained my concerns about how the appointment was being handled, the doctor responded by mentioning that he had not taken lunch yet, which felt irrelevant to the situation. Regardless of how busy a day may be, children deserve patience. Thank Hod my daughter can verbally express herself I can just imagine how children with disabilities are being treated. I believe pediatric patients require a gentle and understanding approach, especially during eye exams that can already feel intimidating.

Great experience overall with Dr. Kabbara. He was very attentive, took the time to listen to my…read moreconcerns, and explained everything clearly. The staff was friendly and the service felt thorough and professional. I felt well taken care of and would definitely recommend this office.

Wonderful care and patience and explains things throughly. Great selection of eyewear. Nice office…read morepersonnel.

Incredibly positive experience! I highly recommend…read more I genuinely feel so blessed. My little one was practicing writing her letters when suddenly she turned to me and told me she had "a black eye". What followed was a series of test performed by me, a visit to the pediatrician and an instruction by her pediatrician to see an ophthalmologist. This was a very difficult task indeed, I called place after place and no one could get us in or had an ophthalmologist or had someone who worked with kids. I called Claremont eye associates and it said they were closed but if it was urgent I could leave a message with their answering service. 1 hour later they called me back. Amazing from that point on. She told me they had no appointments available but they'd want me to come in right then and they'd squeeze me in if I didn't mind waiting. I got there and besides being confused since the map took me to the back of the office and the front door doesn't look like one, everything was better than expected. The front desk worked quickly and efficiently and was so friendly and patient. There was hustle but also slow down for questions. They moved people in and out flawlessly. They answered my questions about insurance. I saw the person I had talked to on the phone and she was even more friendly and kind in person. They took us back in less time than I've waited somewhere that I DID have an appointment. The nurse was efficient and experienced, professional and kind. My first interaction with the doctor was very brief and made me cry because as soon as he saw my daughters results he told the nurse to dilate her eyes and walked out and I felt confused and overwhelmed and wished someone would tell me what that meant. She was reassuring and patient and we walked to room after room as they completed the exam. When I saw the doctor again, he had all the hustle of everyone else but did show me her optic nerve and the back of her eye and assured me that from an "eye" perspective, she looked great, with the exception that she was very farsighted and one of her eyes was "nearly blind". While we were in there he got a call, and had to multitask. I got the sense that he is good at what he does, and he does it, without any fluff. I appreciate that especially because everyone else is over the top friendly, I'm fine if he's more "all business" especially because he did explain everything very succinctly and answered my questions and even was thoughtful of finances in where he sent me to get her prescription. A very positive experience. I felt so encouraged and cared for!

I don't know what happened to this office. Children now run it. I almost feel sorry for the doctor…read more They do not care about the elderly. They lied to me about SCAN approving my mother's appointment, which was made back in October. They tried to turn my Mom away, knowing she has pressure behind her eyes and is losing her sight. The doctor performed her cataract surgery. You would think that the precious little dumplings that run the office would care. They do not. The sissie la la poopie pants only care that I used a cuss word as an exclamation of disbelief at their extreme lack of empathy. Learn how to run an office.

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.