As the Lab Manager of a fine art photo lab here in Los Angeles, I have been dealing with Aztek, and Evan specifically, for years. These people are the best. They really know scanning, and know their machines. We use their drum scanners as one of the foundational services for our lab, and they make truly beautiful scans. We run these scanners day in and day out, and they just hum. We also buy all our fluids, wipes and other consumables from them, and they're reasonably priced, and easy to deal with.
From time to time, the scanner does need service, and that's where working with Aztek really makes a difference. Evan is my go to guy, and he's both patient and thorough. He knows how busy we are, and really helps me to get back online as quickly as possible. He's able to walk me through most things over the phone, but for something more serious, or my maintenance checks, I just pop down the freeway and bring it right in to him. For me, that's the advantage of working with Aztek, since they're there for you when it counts. We already have two of their scanners, and as we grow we would definitely buy another.
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