So, my experience with these guys was a total accident. I wasn't expecting to need their services…read morebut I'm not only super happy with the results of the end-products, I'm also very relieved they were the ones to holistically take on my project. I was putting together a new computer build for school. The component list was completely high-end and involved an AIO (all in one) water cooling solution with a 360mm radiator and an AIO water cooled graphics card with a 120mm radiator. In addition, I had two M.2 drives with custom EK heat sinks and an NZXT "i' series case with their smart hub for fan and lighting control along with several other custom parts. I was recently diagnosed with a form of bone cancer and underestimated how badly the treatments I've been receiving would effect my fine motor control and ended up bricking a Gigabyte AORUS motherboard by dropping my CPU and crushing several pins. At that point I was feeling pretty dejected and wasn't sure if I would be able to put my computer together without damaging some VERY expensive hardware components. I was seriously upset with myself, mad at the totality of the circumstances surrounding the situation, and generally upset. I had seen Extreme Micro a few times in my intermittent goings to the Japanese food place in which they occupy the same plaza and figured I'd stop in to see if they offered a build service. I met Grant, the guy who is their usual customer contact for product and services, and was also affectionately and distantly barked at by Odin (their shop dog who hangs out in the back of the shop - this has nothing to do with my project experience but made my happy because I'm a big dog person) as I walked inside. Grant informed me they were more than capable of handling my build and provided a cost structure and possible time frame for project completion. I dropped off the components within the next few hours. There were a few hiccups along the way (because I had some faulty RAM and was missing a cable the factory forgot to package along with my CPU AIO) but both Grant and Scott (their principal system builder) kept me informed of what was going on so that I could swap out the parts necessary to give Scott what he needed to finish the project. They have a really cool email ticket correspondence system that they update with major project milestones and use it if they need to reach out to a customer. I thought it was helpful to watch my email for updates and to keep apprised of what was happening with my build. Due to the complexity of my system and the hardware hiccups (that were unfortunately normal RMA issues in the PC world and had nothing to do with Scott or the Extreme Micro guys) it took about a week to get the call that my computer was completed. In the realm of PC building this is actually pretty remarkable but they're used to pushing out projects much faster. All in all the technician hours that went into my build totaled enough to make compilation labor quite expensive (like they could have charged me several hundreds of dollars and probably should have) but instead honored the price that Grant quoted for me as an estimate when I first dropped off my parts. THAT is amazing. Back to my computer; it turned out INSANE. And the best type of insane I've ever experienced in the full technological tenure of my life. Like full PC Master Race insane. Scott is not only a cable management god but he also installed windows and all my drivers, conducted any and all updates and made sure the platform was stable and ready to go before releasing it to me. My experience was obviously the above: from a pile of high end components, my shattered ego, and pent of frustrations of not being able to handle my build myself, to being surprised by the nicest looking computer build I've ever been lucky enough to own and I can genuinely say it wouldn't have turned out this well if I did it myself. And with all the technical hiccups that occurred I probably would have ended up conducting a similar google search to pay them to troubleshoot the errors I probably would have made anyway. I seriously couldn't be happier with my experience with Extreme Micro or the product I received. If for some reason you've made it to the end of this review, don't think twice about giving them a call and procuring ANY of their IT services. They can handle anything from data recovery and system optimization to managing IT for companies of several hundred employees. And they're all really good people. And Odin. Thanks, Extreme Micro.

I have taken three laptops to these folks and my expectations been exceeded each time…read more My favorite thing about this shop is, the work is done in the building, not shipped out like Best Buy might do. I recieve regular updates via email regarding the progress. These folks really know thier stuff and I am sure the prices are much less than Geek squad would charge along with outstanding service. A recent 97 dollat rehab on my 8 yearold laptop saved me a few hundred dollars on a new unit and my toshiba runs like new.

We trust this company so much. They will give you the most appropriate advice for your needs and…read moreuse, not the expensive ultimate fix, unless that's what you need or want. He discouraged us from buying a new laptop when the keyboard was malfunctioning after a DIY battery replacement. He advised us to get a new keyboard. He doesn't sell them, so it did not benefit him. We highly recommend them.

Called and left a message for this guy to call me, not..... never heard a thing…read more Will not use this place no matter what. Can't even return a phone call? I can go elsewhere, thanks bro. Next time you wonder why your business is failing, read this message....

I can totally recommend Kevin Defoe, owner of Peak Computer Care in Scottsdale. I had a problem…read morewith my Windows desktop PC, which wouldn't boot after a failed upgrade, and called on a Saturday morning based on the good Yelp reviews. Kevin created a Windows 10 boot disk for me and came to my home within an hour of my call. He is very knowledgeable and charming, plus good value considering his expertise. I was soon up and running again. HIghly recommended!

Kevin is outstanding. He got my Dell Latitude up and running better than ever. It needed a new hard…read moredrive and he was able to save most of my files. Don't waste your time and money going somewhere else. Very fair pricing. Thanks Kevin!

Knowledgeable and prompt. I am a one person show and I work…read moreon my computer (the only one I have). As one can guess, if that one goes down, I am pretty much out of business. Thanks to Jackson, I was not only saved, but back up and running is no time. I agree with the review Liam made, he is "whip smart" and very professional. Hopefully I never have another computer problem but trust me, if I do, Jackson will be the first on my list to call.

I'm an electrical engineer and pretty computer savvy, but I don't always have the time or energy to…read moretake care of computer issues myself. Jackson has helped me replace computer parts, transfer data and fix various parts of my phone. I continue to be impressed with the quality of his service. He is consistently responsive, friendly and to the point. You will be very hard pressed to find somebody with more in depth knowledge and hands on experience than Jackson. He's seriously passionate about computers and lives and breathes the latest tech. I feel good and my computer feels good, thanks Jackson!

Really good job fast service they repaired my phone screen quickly with no flaws definitely…read morerecommend

Horrible customer service. Don't use this place. Total scammers. They don't use Apple products as…read morethey claim. My son replaced his cracked screen on his iPhone12 for $225 ( that we had to pay cash or Zelle only. Should have been my first clue) and 3 days later there was a new problem in the top corner of the screen where it won't display. They won't repair it. No warranty on their work. Make sure you read the statement they give you when you drop it off. Poorly written, grammatically incorrect language in the fine print states they are not an authorized dealer and their work may void the manufacturers warranty. Now headed to Apple to fix VN wireless' mistake.

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Travis is local , friendly and super helpful in all his services. Keep up the good workread more

Please don't risk it. The one-star reviews are legit…read more My (well-documented) experience: In April, before I gave Travis my computer to fix, I made it clear I'm a teacher making my living with that computer. He seemed to really empathize. When he invoiced me (he said to cover new parts), I paid the same day. Then I tried to be patient because I trusted he was doing his best. After all, he did have so many five-star reviews. Then this bizarre saga began. Travis strung me along for a while via text then completely ghosted me for longer. I went to his door and found his residence evacuated. Alarmed, I disputed the credit card charge and filed a police report for theft. Only when he became aware of that was it worth his time to answer me. By this time, I had seen all the negative reviews that had rolled in since our transaction. I felt doomed, but I genuinely needed and still need that particular computer back. Travis pseudo-apologized and declared, "I want to put this nightmare behind us as much as you do" like we were on the same team in this tomfoolery. Travis offered to mail me the computer as soon as I dropped the dispute with the credit card company (which would pay him in full again) and provided proof that I had closed the police report, requiring me to make a false statement saying we had already resolved the matter between us. Obviously, I knew that if I complied, I'd still be out of a computer, so I refused. Then Travis said he hadn't finished the repair (which was weird because he had told me it was packaged and ready to mail). I told him I didn't mind taking it elsewhere to be fixed, and I'd still gladly close the police report if I just got the computer back. He got defensive, saying he had already put too much into it. So I offered in writing to bring cash in hand to pay for any work he had already done and any parts he had purchased or even to pay for the entire service in cash (if he was willing finish the work right away) then immediately close the police report. But like any sane person, I'd do all of this only if I got my computer back. Travis wrote, "At the end of the day, I've done nothing wrong" and went on painting himself as my victim. He never took accountability for anything. He just listed all the problems I was causing him. Then Travis pretended he didn't trust me not to reopen the police report and falsely claim I hadn't received the computer. He refused to reveal his whereabouts or meet in person and did not respond to my request that he mail the computer to someone else who could give it to me, a meeting which could have been recorded as proof that I had received it (if my willingness to put it in writing wasn't enough). Travis sent me his "policy" (that had not been posted anywhere) stating that any property not picked up after a certain time was his to keep. Then, he told me he could and should charge me storage fees because he had stored my computer for me for too long when per his policy he isn't obligated to do so. He portrayed himself as the good Samaritan who was being persecuted. I'm not sure if it was gaslighting or delusion. My final email (also unanswered) was a very polite request for a simple pic of the serial just to confirm he still even had my computer. To me, no response was a clear no. Game over.

Fast service definitely will use again. My son's gaming computer needed cleaning and more ram.read more

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.