I have had my pool for 8+ years and have never had a problem with the in-floor cleaning system until now. In trying to correct the problem, I hired two separate pool repair companies. Both failed at rectifying the problem. The first company never returned my phone calls after I complained that the service I paid for was never accomplished. The second company simply told me the MagnaSweep (cleaning system) needed new gears after I had just replaced them one week earlier. Upon calling the manufacturer, they directed me to Bob McGerry as the man to figure out what the problem is. Within one day, not only did he show up to evaluate the problem, he spent a tremendous amount of time making sure that the system was working properly after he disassembled it and replaced it. I never expected him to put that kind of time into addressing my pool problem. I am so impressed with not only his work ethic, but how hard he strives to not just evaluate the problem, but to solve it. From now on, I will only place the maintenance of my pool into the very capable hands of AZ Mermaids and Bob McGerry! Thank you for your effort and dedication to satisfying the needs of your client! read more