Its unfortunate I feel compelled to write this review update. I had Rusty's visit my parents house…read moretoday since the external unit was making some noise on shut down, and given how great they were in 2023 when I needed them, it seemed like a no brainer. Nothing was declared wrong with their unit besides the LRA being higher than normal. (Apparently reading 129 when the rec on the unit is 120). So when I arrived the young tech was attempting to upsell my father on Compressor protection to solve this at a cost of $600, and stating to both of us at that time that the issue would only get worse and the compressor was the most expensive part of the unit to replace if it goes out (correct). He said $600 was cheaper than a compressor replacement (also correct). After some basic research I realized they were being upsold. Sure protection is good, But if your unit is already covering most of the bases a protector would, then why install one? The upsell statement was.... "Without this your unit will be unprotected and your LRV values are only going to continue to get worse, compressors are thousands to replace" It felt like doom tactics and for a second in my mind I was like, we should just do this. I took a photo of my units information and serial, threw it in to chat GPT. It told me the following about my unit. " What you have Brand: Lennox Model: ML17XP1-048-230A01 Type: Heat pump (not just AC) Size: 4 ton system Refrigerant: R-410A Voltage: 208/230V system (not 120V)" " Does your system already have protection? Yes--your Lennox ML17 series includes: Internal compressor overload protection Anti-short-cycle delay (via thermostat/control board) Standard electrical safeguards required by code So you already have basic built-in protection " I cross referenced this with the manual too. So maybe he meant "Compressor saver"? Like a hard start kit, who knows I'm not an AC tech, back to the internet. Well looks like my unit does not need or benefit from this since its only 2-3 years old and our capacitor was almost on point with the expected readout so starting was likely not an issue. I also saw that 129 was still within the expected +/- 10% tolerance even if on the higher side. So in a nutshell I am disappointed with the outcome here. I understand a bit of salesmanship is required for a successful biz, but $600 of not required add-ons for a unit that has most of it already doesn't feel honest. Not to mention that feedback online was to expect to pay $350-450 and that $600 and above was considered very expensive. And lets say I am totally off the mark here and my research is off, then in that case the young tech seriously failed to explain in detail about the topic. The tech that visited me in 2023 was so knowledgable and at no point did I feel like I was being upsold on things I didn't need. There was a trust bond there almost immediately with that guy. I went back to read reviews and saw that the same has happened to some of your other customers (Quincy . R from literally 2 weeks ago) Your biz was EXCELLENT! I raved about you guys to my neighbors in the past. Some of them even booked you. I know you guys are better than this. Sadly i'll have to take my biz and recommendations else where from here on. Thanks for the great job you did in 2023 and good luck with your continued biz Rusty's.

If I could give Rusty's 10 stars I would . They just saved the day for me and my family . I reached…read moreout on social media , got an immediate response . Very transparent conversation about costs and they were out to my house in under an hour ! Oh and did I mention it was on a Saturday and a free estimate ? Caden was my technician he was clean , courteous , informative and very honest. He got the problem solved and gave me a realistic expectation for the rest of the life of my A/C. He could have did me shady but he was very knowledgeable. I would re commend Rusty's to anyone , and I plan on having them come back to do a tune up on my other unit

I have used Airamedics before at a different house and they gave me a great deal for 2 new AC…read moreunits. At this new house the AC is over 10 y/o and was struggling. I figured it was going to go out any time so I asked for a quote on a new 3 ton. Bobby came out and decided to inspect the current system and found that it was not wired properly. He fixed the wiring and estimated the AC will last us a little longer. It's running great and cooling the house better than ever. Also we are happy that we don't have to spend thousands. I did ask for a ball park figure on a new AC. Airamedics are far less than most competitors.

My experience with Airamedics was limited to a phone call because they ultimately declined the…read morehome-warranty service assignment. My fiancé's AC stopped working during extreme Arizona heat, and OneGuard scheduled Airamedics for Monday. With a OneGuard representative still on the line, I called Airamedics only to ask whether they had experienced any cancellations or could possibly come sooner. Mark said nothing was available, so I calmly told OneGuard to leave the Monday appointment as scheduled. I did not curse, threaten, demand service, or berate anyone. Shortly afterward, I learned that Airamedics would no longer handle the service request because Mark claimed I had berated him. The call was recorded, and I have formally requested that OneGuard preserve and review the complete recording. Airamedics also blocked both phone numbers used to contact them, which made their response feel even more unprofessional and unnecessarily hostile. Given how quickly a simple scheduling question was turned into an accusation and followed by the company declining the assignment and blocking communication, it left me with the strong impression that they were looking for a reason not to accept this home-warranty job. I cannot comment on their technical work because they never came to the property, but this interaction caused unnecessary stress and delay during an already urgent situation. If a company does not want to accept home-warranty work, it should simply decline the assignment not mischaracterize a customer's conduct and then block further communication.

These guys are not out to gut your wallet. I previously was using a precision outfit and they suck…read more K&R have helped not only me but my daughter as well. You won't regret using them!

When our hvac system stopped cooling last week, our handyman service advised that our compressor…read morewas beyond repair and they would provide us with a quotation for replacement. In looking for a second opinion, a good friend of my wife suggested K & R Refrigeration, who had completed work for her mother in Sun Lakes and who had been recommended to them by a trusted local repair man. Coincidentally, a good friend of mine in Sun Lakes also recommended K & R! K & R responded quickly to our call for help and their quote for replacing our 5 ton Trane rooftop unit was 33 percent lower than our maintenance service company' quote - a difference of almost $5k ! Not only were K & R more than fair in their pricing but they were able to provide and install the new unit almost immediatelly! (we accepted their quotaion on Friday and the unit was delivered and installed the following Monday morning! The new Trane unit is working wonderfully - we're getting a much stronger airflow, which cools our home much faster than in the past! We couldn't be more happy with K & R and we would like to thank everyone who helped us, including: Jerry, Stacey, Curtis, Jon and Cole! Bob & Judy Armstrong, Sun Lakes ( one concern we have is that it has been very difficult to find K & R Refrigeration in the Yelp listings, so that a lot of people may not be able to contact K & R)

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Disappointed in the service & efforts to upcharge. I live in a new home.(5 years old) and what…read moreshould've been a simple fix.. simply replacing a capacitor for a couple hundred dollars, turned into a $2500-$3000 quote. None of it was necessary. After having the capacitor replaced, the air conditioning started working fine again, but one of the zones in our home stopped working. You can no longer control the downstairs bedroom with the wall thermostat in that room. We've had to keep that one off And let the thermostat in the other room control the downstairs area. I called back to let them know that whatever the work they did created an additional problem. They scheduled to have the same technician come out.(Andrew). He called me to ask what was going on and I let him know what was going on and he became very defensive and said it was a coincidence that when he came and messed with everything that the other zone was no longer working. Claimed there's no way that he damages the zones. I told him it definitely wasn't a coincidence and we've never had that issue until he finished his work. He said if he had to come back out, he's gonna charge me another service fee & additional fees to fix it. I let him know to not bother coming. We'll just go with a company that stands behind their work.

Great experience..., for needing my A/C unit repaired. Geoff arrived at the time they said,…read morediagnosed the problem and repaired it quickly! I will definitely recommed Honest Air.

I called a highly rated company on NextDoor and Yelp for AC service. I had Honest Air come out to…read morereplace a capacitor. I was shocked to find out that the diagnostic/service fee of $60 would not be applied to the repair. When I asked the owner to why he would not credit at least a part of the diagnostic fee to the capacitor replacement, he told me that Honest Air charged half of what any other company would charge for a capacitor. I paid $225 for the capacitor which google told me is the going price. I feel like Honest Air was not too honest with me. I would appreciate any feedback on the price I paid, and the fact that Honest would not take the diagnostic fee off the repair. The repair person also added $120 on to the bill to place a valve on the water line so it could easily be drained. He said the water line was clogged. Again not sure if that was true. Any feedback pro or con is welcomed.

Just had a complete AC replacement with "The Cool Guy". Had a great experience! First off they were…read morewilling to wear face masks and gloves during the inspection and replacement to help protect me and my family, which in these times, I really appreciated even though it was really hot and I'm sure was super uncomfortable for them. Quality work at a great value. Also want to shout out their phone staff Jess and Rey as they never missed a single call of mine (this being my first time replacing an AC unit) I called back several times with questions and to confirm times/dates/payment options etc.. and each time they were very friendly and helpful.

The tech did great job. This company does not allow techs to replace furnace filters which I find…read moreridiculous for an HVAC company. I'm handicapped and no longer can do myself.

Foley's Cooling and Heating is a class-act organization, and this week reminded me exactly why I've…read morebeen a loyal customer for nearly six years. I purchased a 5-ton A/C unit from Foley's during COVID, and when it recently developed an irregular vibration, I called after-hours not expecting much. Within ten minutes, Mark called me back personally and had an appointment scheduled before I knew it - and on my schedule, first thing this morning. Tony was the technician who showed up, and he was on time, courteous, and professional from the moment he arrived. He quickly diagnosed the issue, resolved it within 30 minutes, and took the time to explain everything in plain language so I actually understood what had happened. Best part? The repair was fully covered under the extended warranty we purchased at the time of installation. No paperwork headaches. No surprise costs. Just a problem solved with zero friction. That's what extraordinary customer service looks like. I recommend Foley's without hesitation to anyone in the East Valley.

I called Foley's after receiving a ridiculous quote from another company for a warranty repair on…read moreour AC. They came out promptly and gave a similar diagnosis but much different quote. They have been on my radar after seeing so many positive reviews online from long term happy customers. The reason they were not my first call is because I thought I had to go through the original company who installed the unit. After receiving honest communication and a reasonable remedy, Foley's earned my first call going forward. Thank you!

I have found Comfort Experts to be of high quality work, with good value for what I've paid. Piotr,…read morethe tech who has come out to my house multiple times, is very professional, friendly, and competent. Happy to recommend these guys and their excellent service!

If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about…read moreusing this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in.