Airtime just put in a new AC system for us. Josh, Jordan, and David were the team. They came in and…read moreworked nonstop. Explained all and answered any questions. When they finished you couldn't tell they were here. Clean up was excellent and new AC working great. I've been using Airtime for a while. They've always been available immediately for any needs and their maintenance program is great. Their pricing is also good and very competitive with other companies. John gave every discount applicable for this project. You can't go wrong with Airtime!!!

Airtime I invested…read more$20,000 in a two-unit AC system less than two years ago and trusted Airtime to maintain it. When I scheduled a service appointment, I was told there would be a two-month wait because they were backed up. I accepted that and waited. On the afternoon before the morning of my appointment, they called to cancel -- not to reschedule promptly, but to push me out another full month. No apology that meant anything until I confronted Deb. Her apology also meant nothing and I only got it after I confronted her with the poor treatment she gave me. And still no commitment to get anybody out any sooner than waiting another month. Just a well, I'll try but I can't promise you anything. No effort to prioritize a loyal customer with a significant investment. Just another delay with no end in sight. This is the kind of company that will take your money on the front end and leave you hanging on the back end. Loyal customers are not a priority here -- you are just a number in a queue. If you have a high-value system that depends on reliable maintenance, do yourself a favor and find a provider that will actually show up when they say they will. I understand when this was under old management, before the new owner took over, it was a well run company. But not now. Added: know I asked them to service my unit for two months of which they could not make time to do so. When I finally did get an appointment, they canceled it and told me it was going to be another month which would total three months of their failure to service the expensive equipment that I received from them.

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Andrew G came out promptly, completely checked out my unit, cleaned it and performed required…read moremaintenance. He was efficient, honest and professional. He even vacuumed below the access area in case any insulation dust fell. Call this company, you'll be glad you did. Jim P, Chandler

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Excellent communication! Xavier did a great job and they fixed the problem right away! I shopped…read morearound and they're the best!! Highly recommend

My AC was making noise and I had them come out and check it. They said the protective box just was…read moresecure and had come loose. They charged me $80 just for the coming out service fee. They didn't try to sell me anything or make up a problem. I would hire them again.

I've been using Larson for years and have always been happy with the service…read more Today, I woke up, and my AC unit was off. Tried breakers, etc. Called and they had a guy out to my place within 45 minutes on a Sunday. Now that is fast! Travis did an excellent job. Turns out a wire had fried. Got me back up and running. It was already up to 82 degrees (see photo), so it was not comfortable. It's now blowing cold air again. Thankfully, I won't have to go to the hotel tonight. Keep up the great work guys!

Travis and his associate from Larson Air Conditioning did an excellent job for us. They replaced…read moreour AC compressor, added sensors, signed us up for service, and took the time to walk us through everything clearly. They were both very nice, had great attitudes, and made the whole experience smooth and easy. We really appreciated their professionalism and would highly recommend working with them again.

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

I had Kilter Mechanical replace my HVAC unit in 2019, and it was one of the best decisions I've…read moremade as a homeowner. Greg, my technician, installed the unit (he even remembers the day because it was pouring rain, yet they did it anyways because it was the middle of winter and my house was absolutely freezing), and every year since, Greg has come out to service the unit, ensuring it runs smoothly and efficiently. The unit was reasonably priced and has performed wonderfully, even during the hottest months in Phoenix. As far as the office team goes, the customer service has always been prompt, courteous, and the team seems thorough in their work. They are honest and transparent, which is something I highly value. Scheduling my annual inspection is always easy, and they offer a maintenance plan that is affordable and convenient. I look forward to partnering with Kilter Mechanical for as long as I own an HVAC system in Phoenix. Their consistent and exceptional service has made them a trusted partner in maintaining my home's comfort.

Absolutely the BEST!!! Greg came out fixed the unit, inspected the units - I have two - and only…read morefix what needed to be fixed. I had another company come out and they wanted to replace components that did not need to be replaced, for THREE times what Kilter charged. WTF This is an honest Company lead by Brett. I 100% will use no one else. Shara got everything setup, she is awesome also, perfect client facing employee.

In August 2025, my husband and I called The Trusted Tech when our HVAC unit's primary drain pipe…read morewas clogged, forcing rusty water through the secondary. The owner, Lucas, arrived and we could tell he was a good guy, our dog absolutely loved him too! Unlike previous technicians, Lucas inspected the unit thoroughly in the attic and invited my husband up to show him the issue: badly rusted coils that needed eventual replacement. Also a confirmed refrigerant leak that we had mentioned to him causing problems for us the past couple of years. He patiently answered all of our questions, explained costs clearly, and never pressured us into buying a new system. Since we weren't ready for major work, he cleaned both pipes and we told him we would be contacting him for anything HVAC related moving forward. By December, the refrigerant leak caused our heat to fail. Having discussed it since his last visit, my husband and I decided to replace our 15-year-old unit rather than patch ongoing problems. We chose one of Lucas's recommended systems, and he and his team installed it in two days (finishing on New Year's Eve!). They protected our floors with tarps, worked diligently for hours, and Lucas took time to explain every step and answer any questions. We're so grateful to have reliable heat again and look forward to having cool summers without worrying about the unit. Lucas's professionalism, expertise, honesty, and strong work ethic made the entire experience outstanding. Not once did he ever make us feel stupid, which my husband and I appreciated since we're new to homeownership. Lucas is a great guy and we look forward to working with him again in the near future. We highly recommend The Trusted Tech!

Requested help with thermostat installation and Lukas was super helpful on the phone in telling me…read morewhat was wrong. Stayed with me on the phone on a Saturday to make sure that everything was working properly. Gained my trust for life! 100% recommended.