Azul Pools redid the gel coat on my pool prior to me purchasing my home in Phoenix. I noticed a…read morecouple tiles coming loose and called to give them the business since they had previously worked on the pool. I was outside of the 3 year warranty that they offered by about 6 months, but had no problem paying for the work. The woman who answered the phone was pleasant each time I called, but it took several attempts over several weeks to get a call back from someone who could assist. Each time she said she'd pass my info on and I'd hear back when they (I believe the owner, but I can't say for sure) returned. I finally got ahold of someone and scheduled an appointment for them to come out and repair the tiles. I changed my work schedule around to accommodate their appointment window and they never showed. I called towards the end of the window and then again afterwards. I left voicemails each time to try to find out if they were still coming. Nobody answered and I never received a call back. I strongly suggest giving your money to a business that wants and appreciates it.

Communication and reliability are dreadful. There are a million pool companies so don't waste your…read moretime with this one.

Fowlers has been providing weekly maintenance on our pool for a couple years now and these folks…read moreROCK, they are absolutely terrific. Today they serviced/repaired our water feature, again, they ROCK. Thank you all, your hard work and professionalism are appreciated, Happy Customers, DL

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

Well the owner reached out personally to make things up for the misses in scheduling and make sure…read morewe were happy w our service. I think that says a lot about a business that cares enough to do that. It turns out the scheduling issues were one offs w sick staff etc. we will continue to use AZ pools for our filter service

I recently signed up with regular pool maintenance services with Vince and AZ Pools. First off,…read morethey made it very fast and convenient to sign up and start services. Few texts and pictures of our pool and we were off and going! We have not had service for 3 months and the return technician Jordan has made our pool look better than we have ever seen it. They are everything you are looking for in a pool company. Shout out to Jordan and Vince for running a great company and I'm thankful to Yelp for helping me find a great company. If anyone needs any references, please reach out!

We love our newly resurfaced pool and spa! Casey and Matt are skilled professionals who are easy to…read morework with. And ... no hidden costs! They helped us with colors and textures. Stayed on schedule. The whole project was smooth. Great company! Great people!

We recently had the pleasure of working with Oasis of the Valley Pools & Spas for the resurfacing…read moreof our swimming pool. From the initial consultation to the final touches, the team demonstrated a high level of professionalism and respect for our property. Casey had great communication, keeping us updated with the days and times that trades were coming, and they showed up when they were supposed to. The crews were not only courteous but also remarkably efficient. They completed the job in a timely manner, allowing us to enjoy our beautiful pool sooner than we expected. The quality of the resurfacing work is commendable, and it has truly revitalized the appearance of our pool. We did encounter some issues with the tile work which the team was quick to address and resolve. The lack of instruction on the new equipment installed was a bit of a drawback. We would have appreciated someone with knowledge of the equipment to go over the system once it was complete, as we had a few issues that took several attempts to get corrected. They would have also noticed the amount of air in the system and helped to resolve the issue that we are now having to address. While we appreciated Caseys' help in resolving the known issue we feel it would have been best addressed from the start. Overall, Casey and Matt are a delight to work with and provided us with a beautifully renewed pool & spa. Oasis of the Valley Pools & Spas provided quick turnaround and great communication at a competitve price and we highly recommend them for your pool redo.

We recently hired Cactus Pools and Remodeling for a pebble tec repair at our home in Scottsdale,…read moreand we couldn't be more pleased with the results. The original pebble tec around the stairs had been cracking and breaking away into the pool, and it was in serious need of repair. Giovanni did an outstanding job matching the original pebble tec as closely as possible, making the repair blend seamlessly with the existing finish. His attention to detail was impressive. As an added touch, he incorporated a subtle turtle design into the pebble tec on the stairs, which turned out beautifully and added a unique, custom element to our pool. The workmanship, professionalism, and care throughout the project truly stood out. We are extremely happy with this company and will definitely be calling Gio again when we're ready to resurface the pool in the future. Highly recommend.

If you need your pool resurfaced, Gio is the best. They did a great job, fast and painless. Very…read morehappy with the quality of work and the knowledge Cactus Pools brought to our project. Highly recommend Gio and his team. Pricing was very fair!

Debated between a 3 or 4 and gave them 4 because the work itself was good. The customer service,…read morehowever, was not a great fit for us. Pool work done Mar-April 2026. I'm not sure if they hide other reviews or if we're the first to have issues, but we chose them from Yelp and they were the lowest price by far out of other bids. We originally wanted a drain and clean, but they suggested a full remodel, when we asked why they said they saw some exposed rebar (first red flag: there was never any exposed rebar). But we agreed to a remodel and the beginning stages were OK. Jovanny offered a discount on building a sun shelf in our pool and he said the discount was to gain our business, but then he used that discount to sort of complain about the budget? And tried to make a smaller sun shelf, so we had to pay 2K extra to get what we wanted. Lots of pointing fingers and "I didn't say that" or "well technically we talked about this.." instead of wanting to give us good customer service. I understand making money is necessary as a business, but we didn't ask for a discount; we shared our goal price and a discount was offered and I guess we didn't realize that came with work that reflected that discount. In writing I asked if a pool remodel came with a drain and refill, he said yes it came with that, which I thought included starting up the pool with chemicals, but I guess it just means using our own hose to refill the pool Wouldn't include a chemical startup so we found another company to do that for us. Overall a frustrating customer experience side but the pool itself looks good and took 2 weeks longer than we were told. Be sure to get every detail in writing especially designs and be prepared to mainly text or email (wouldn't answer many phone calls)

Exclusive pools did a complete tiling job, pebble tech resurfacing job & new pool decking job for…read moreus. It looks beautiful!! They all worked very hard in our horrible heat temperatures to complete in a very timely short period of time. Jovanny, his wife& his all of his hard working crew members are very polite & professional. Their prices are very reasonable & competitive. I would highly recommend them to anyone seeking to have any type of work done on their pool area. Thank you Allen & Kimberly

We have a 19000 gallon pool and we tried to get this pool clear. Had Cory and Brett come out and…read morelook at this and they diagnosed the issue right away. I thought it was going to be a singular issue and it turns out it was a few things that had been neglected since we purchased the house. They are super honest and will guide you through the process and letting you make the decision on how you would like to handle the problem. They constantly check back and visited several times to make sure things were going according to plan. They are relentless in making sure the end result met your expectations. It's very rare that you come across honest trades people but I would recommend them to anyone.

Cory & Brett and their team are experienced pros, but even better, tell you the truth like a close…read morefriend would. No BS, no selling. They talk to you like a doctor - asking questions to understand what you really have going on. They diagnosed our problem that caused ongoing algae problems this summer, and quickly did some repair and maintenance, including replacing the sand in our filter, and emptying, cleaning and refilling the pool. Gave me some great advice, as well. Great work, great guys, knowledgeable and fair price. We have an older (1977) 30K gallon pool with side spa, with two pumps, a bubbler and gas heat. Northeast Scottsdale.

They are currently my pool cleaners and have been unable to complete a pump filter repair in the…read morelast 5 weeks. I reached out multiple times and was promised it would be repaired in the next few days but I am still without a pool to use. It also doesn't help that a pool cleaner has been coming out weekly just for chemicals (pump doesn't work) and they are still charging me. Please note that after the first repair, the pool was worse as the oring was left out. Since that time it has been nothing but trouble. Plenty of other pool services out there to go to and I would recommend you use them.

Horrible customer service. Non responsive. Chose to fire us as a client after damaging our pool…read more(5k+ damage to coping and tile) instead of working to remediate. Offered ~$100 in incentive to make good on thousands in damage. DO NOT HIRE