We had our pool deck resurfaced with cool decking in October 2023. We started experiencing cracking and delamination within a year. Although this part is our fault, we delayed in contacting AZ decking. I called them today and I was told cracking is not ever warranted because like drywall and plastering it's always going to crack. What's interesting we had a major renovation completed on our house nearly 5 years ago, with extensive drywall and plaster work, and all that plaster and drywall has not cracked. Additionally, I was told there's only a two year warranty for the delamination which I obviously reported too late. However, as I stated earlier, we did start developing cracking and delamination within a year. Obviously my wife and I are very dissatisfied with our experience and quality of product and we will never contract them for work again.
Look elsewhere if you wish a quality cool deck. read more