Hired AYS Plumbing for leaky sink, Scott did a great job, was professional and informative. I will hire AYS again

I had a pipe burst in my upstairs bathroom AYS was the first company to show up. The technician require $175 just to look. I told him where it was. He pretty much ignore me and proceeded to rip out half my garage ceiling. This bathroom is over the garage. He gave me a rediculous quote for $13,562 to replace copper piping that didn't need replacing. Later that day another company diagnosed the problem and fixed it in an hour four $500. I paid AYS $175 to vandalize my home. They left a mess and $$$ for drywall repairs read more

AYS Plumbing and Rooter - Completely unnecessary - Plumbing Near Me - Upland, California

Second time using this company I had an excellent experience with DJ from AYS Plumbing and Rooter. He arrived promptly at the scheduled time and completed routine water heater maintenance efficiently, and finished the inspection within an hour. DJ was polite, well-mannered, and took the time to ensure everything was in proper working order. His professionalism and attention to detail made the entire process seamless. I would highly recommend AYS Plumbing and Rooter to anyone in need of reliable and courteous service. read more

Same day services, quick and communicative. Thankyou DJ for coming out and thankyou for your honestly with your best advice possible by explaining pros and cons with an old house issue. Will be using for future services if I need a plumber again! read more

Quick shout-out to the entire crew at AYS Plumbing and Rooter! I had an old pipe burst in my backyard, and within 15 minutes of calling, Johnny from AYS was already en route. I even received a text with his ETA. As soon as he arrived, he quickly diagnosed the issue and provided an estimate. I agreed, and he had everything fixed within the hour. Huge thanks to the whole team--including Susan the dispatcher and the owner of the company--for making the process smooth and stress-free. I didn't have to sweat it or break the bank. I highly recommend AYS Plumbing and Rooter! read more

AYS Plumbing and Rooter - The fix! Thanks Johnny and crew - Plumbing Near Me - Upland, California

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AYS customer for life. Jordan & Aaron were transparent, respectful & professional. Their contact is saved in our phone for all future adjustments, upgrades & repairs. Absolutely pleased with their service! read more

D.J., Justin and Francisco did an amazing job clearing out my drain to my upstairs bathroom and rebuilding the guts to my kitchen sink. 1st class job! Thank you! read more

I had a very serious plumbing issue late on the eve of Mother's Day. I called at least 10 different places but the soonest anyone could respond was AYS plumbing. Elijah and the crew showed up bright and early and on time and everyone was so friendly. They were patient in explaining everything and making sure we were informed of all our options and issues. They were able to get us a discount because my husband is a Vet and so that was much appreciated. Would definitely call them again, but they did so much work, it's likely we won't need to! read more

Our water heater shut off unexpectedly on a Sunday night. I notified AYS and Monday morning Jesse contacted me for more info. He confirmed my unit is under warranty and got the part quickly. It was installed within a 1/2 hour and working like a champ. Jesse is knowledgeable, professional, and gets the job done right. AYS is a great company to work with. read more

AYS Plumbing and Rooter - New gas control unit. - Plumbing Near Me - Upland, California

I got an estimate for a leaking faucet from AYS. The technician told me that the valve needed to be replaced and gave me an estimate of $4000 to replace. That seemed unreasonable so I got a second opinion from another licensed plumbing company, That company examined the job, stated that the valve did not need to be replaced, and performed the repair in about one hour for $445. It works fine now. Elderly women are not so easily taken advantage of. read more

Jesus came by the other week to install an under the sink water filter. Great at explaining our problems and giving us solutions and he backed it up with science by showing us an actual water testing kit. We didn't even know those existed. Be sure to ask for him! read more

AYS Plumbing and Rooter - Under sink water filter - Plumbing Near Me - Upland, California

Requested water heater and sink/faucet maintenance and repair. Aaron with AYS responded and scheduled time the next day. Water heater hadn't been flushed since it was installed, and they took care of it as well as installing a new kitchen faucet and stainless steel sink drain. Service, communication, and pricing were all more than fair. Will be calling AYS for any future plumbing issues. Thanks! read more

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DJ and Francisco were the dream team today! We had been putting off fixing a leak near our water meter, but we knew it was costing us money NOT to fix it. DJ was dispatched quickly and arrive within about an hour on a Saturday which was a lot faster than I was expecting. DJ assessed the situation pretty easily and gave us a few options to repair or replace. The job was complicated by the fact that we also needed to add a pressure regulator. After I checked around for a few prices, AYS came in first and best! DJ followed up with me and stayed in touch. Francisco explained everything clearly and answered all our questions while he worked. I will definitely call AYS next time I have any issues. FYI: for payment they take cash, check, or Zelle, and credit cards for a fee. read more

I called at 11:30 am and received an human contact who answered! She said the person was on a service call but can come over afterwards about 2:30 pm. Amazing- same day! I received a text message to confirmed. 2:30 pm to 3:30 pm no one came yet- I texted the thread and the service person texted that their first call is still in progress but that they will come see me and gave me a new estimated time. That was really nice that they still came to my place to take a look. Water leaked from hot water tank in garage. They texted when they were on the way. When they arrived, they took a look, shut off the water to the house; drained the tank; removed the tank; and showed me all the parts that were damaged-- corroded-- water logged-- you name it. They provided an estimate- or their person at the office sent me an email. I agreed to the price and install and payment. I signed the documents on docu- sign. They left for the night and said they will return the next day with a new tank and install. The process proceeded flawlessly. Communication with grandmother went well- I had to go work the next day. She had to handle the AYS guys. She reported "nice young handsome men put in the hot water tank." Cost within range of Home Depot estimates and Lowe's. I'm very happy with AYS plumbing and highly recommend them. Michael and Edgar were our point of contact and Susan on texting. Everyone nice and used easy to understand language when describing things. Granny said they were very respectful and kind with her too. She probably talked their ear off about her stories! read more

AYS Plumbing and Rooter - New 50 gallon tank - Plumbing Near Me - Upland, California

Reached out to a few plumbers and Aaron from AYS was one of the ones that came and did a free estimate. Talked through the issue with water hammer and there was consensus that replacing the 22+ or old valve was probably the best decision. He gave me some options and we decided to go ahead and book the replacement. He did a fantastic job and was clear with what to expect. A+ Work and communication. Thanks Aaron! read more

AYS Plumbing and Rooter - High Pressure Regulator Valve 1 1/4" professionally installed by Aaron (AYS Plumbing) - Plumbing Near Me - Upland, California

Ricky was so polite, speedy, and knowledgeable!! They helped me with my plumbing issue within a couple hours of calling - would absolutely recommend them again!! So grateful for Ricky and his assistance with my plumbing issue. read more

Get your estimate in writing!!! Can't complain about the work that was done. The plumbers themselves were excellent. While in the middle of a major plumbing issue and trying to wrap my head around the major renovations and repairs that were heading my way I didn't think to get the estimates and charges in writing. At the end, after finally getting an itemized bill, I saw that there were several non disclosed charges to the tune of about $5k. Lesson learned the hard way, get the estimate in writing before signing to authorize the work. AYS taught me some valuable lessons read more

DJ replaced a dielectric union that was leaking. He explained everything to me and helped me through getting all the water shutoff and back on. His workmanship was excellent and he cleaned out some accumulated debris which I hadn't expected. They stuck with the original estimated amount, which was less than others I called. Thank you AYS Plumbing and Rooter for the prompt and excellent service! I will call you next time I need plumbing work. read more

AYS responded to my message in need of help with our leaking, old water heater in less than two minutes and had a guy sent to our house within 2 hours. Aaron was able to diagnose the problem and give us the best advice for our issue. He was friendly, nice and gave us a lot of information to help us decide our choice with getting a new tankless water heater. We loved the job he did and really appreciate how thorough he was. read more

AYS Plumbing and Rooter - Old leaking water heater - Plumbing Near Me - Upland, California

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I have used Isaiah at AYS on 2 different occasions/plumbing issues in the past year. He is absolutely fabulous and saved me twice in very urgent situations. Super quick to reply and come out and help! He is so very friendly and polite. I will definitely be using him again and I highly recommend!! :) read more

AYS Plumbing us the company you want to call! I had a persistent leak in my bathroom sink & bath tub, their technician, Isaiah, went above and beyond. He was on time, respectful, and very patient in explaining all my options. He even took a video of the leaking pipes under my house so I could see exactly what was going on, then showed me the rust buildup inside the pipe once he replaced them. What stood out most was his honesty- at no point did I feel pressured or like I was being upsold. Isaiah genuinely cared about doing what was best for me, and that gave me total confidence in the work. If you want excellent service, trustworthy technicians, and peace of mind that the job is being done right, call AYS Plumbing. I highly recommend them! read more

This is a great local service. The technicians that came to our house were polite, on time and helpful. We didn't have a regular plumber before, but we do now read more

DJ, was amazing. Very professional and explained everything that he was doing. I would definitely ask for him again if I have any problems in the future. Thanks again. read more

Adam was very helpful and knowledgeable and I Appreciate the fast response and free estimate. I'll definitely reach out again.

I hope my nightmare put things in check for AYS. I don't understand why Mike Garcia and Elijah were so willing to go all out on my plumbing. And no one else experienced this nightmare. It has taken months of stress and thousands of dollars to repair and put things back together. None of this was necessary. I could have used that money in so many other areas. Instead I had to redo what had already been done. And go thru so much stress in doing so. They knew they were wrong in the end. But I got no compensation. No apology, nothing. Good luck AYS. I HOPE IT ALL GOES BETTER AND YOU PROSPER. THANK YOU FOR ALL THAT WAS CAUSED BECAUSE IF YOU STANDARDS. read more

We called AYS Plumbing to repair a leak under our bathroom sink. The work ended being a re-piping of the whole house. While not the cheapest in the market, AYS provides good value. If you want to get things done right the first time, AYS Plumbing is perfect for the job. It was a delight working with their supervisors starting with Jeremy Martinez who made the re-piping less painful on us as much as possible. Hector, Isaiah and Humberto came in to assess the damage in the bathroom and prepared the necessary paperwork to submit to our insurance company. Andrew provided great service and fixed a blockage in the guest bathroom toilet. The AYS employees acted in a very professional manner and was always ready to provide excellent customer service. It is also worth mentioning that AYS is a one-stop shop for your re-piping requirements. They did everything from re-piping, assessing the damage and preparing the paperwork for your insurance claim, patchwork, and painting. Jimmy Reyes, painting supervisor took care of the final painting to make sure the results looked good making sure the patched area blended well with the rest of the wall. He was very detailed and his pride in his work showed. I highly recommend AYS Plumbing for all your plumbing needs. read more

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I give credit to Isaiah for bidding this job with confidence & recommending Bobby, who did a quick great job of getting the tub job done today! read more

Just wanted to say a big thank you to Andrew who helped us with a leaking pipe this morning. Excellent service, polite plumber and very very efficient!! Thank you so much AYS we value your services . read more

Thank you to Jesse and Mike from AYS Plumbing! I just got my kitchen sink pipes pressure jetted. Couple of days ago my kitchen sink started to get clogged. Contacted a plumber to come check it out, decided to go ahead and snaked the pipes to clean out the blockages. Long story short after almost 4 hours of trying to fix the issue, the other plumber couldn't get the job done and had to refer me to another plumbing company. Contacted the other company and not able to come in the next 4 days. I was not about to have an unusable kitchen sink for the next 4 days. A good friend of mine referred Mike from AYS plumbing and within 30 mins we were able to set up a visit for the next day. Jesse was the technician that showed up. Very professional and informative with keeping me aware of what he's doing and explaining to me everything. Showed me the inside of the pipes with their snake camera and continued to use the pressure jet until all the hard debris inside got cleared. Sink is all fixed and pipes are cleaned out. Thabk you again Jesse and Mike! read more

an ays plumber came to help me out with my water heater he was reliable and on time, communication was easy prior to the service, best part for me was he was friendly and went above and beyond to do a lil more than he needed to when here, so happy with my service i would recommend ays to anyone and i definitely will be calling them again when in need. thank you ays read more

Had Isaiah out to do some work at my house. Isaiah was extremely helpful/professional and honest. I would recommend Isaiah to everyone. Plumbing issues suck but Isaiah really did everything he could to alleviate some of the pain. Being in customer service people like Isaiah are extremely beneficial to have working for your company, especially when there are 100's of plumbing companies to choose from. Thanks again Isaiah. read more

Jesse went above and beyond to repair my broken Takagi tankless water heater at a very reasonable price. He came out three different times due to not so efficient manufacturer support who decided to piece mealing different parts after one failed another, and they shipped us the wrong part that cost an extra trip. Jesse was patience and empathetic, and never complained about making time to show up until the heater is fixed. 3rd times was the charm and Jesse figured it out with the one of the better support tech. Our house has hot water again all because of Jesse's professionalism and his willingness/kindness to go out of his way to get to the bottom of the issue. We are thankful and lucky to meet Jesse through Thumbtack because him and AYS will be our go to for our plumbing needs going forward. read more

DJ from AYS Plumbing was efficient and skilled. Fixed a fill valve for me. 10/10 would highly recommended.

Just Got service from AYS today at my grandparents home. They helped her every step of the way because I wasn't available so Jeremy and Adam kept in contact throughout the entire process. I am so happy because we got multiple quotes and we decided AYS will be our plumbers now and in the future. They were happy to help also made sure all plumbing was working properly. My grandfather felt so comfortable and he was extremely satisfied with the quality of work! Thank you AYS for being honest and helpful. Also thank you for providing outstanding customer service and workmanship. read more

Aaron absolutely crushed it! He was so thorough and took care of everything. The only plumber I'll ever use!

Alright I usually only go with a review if it's a horrible service or an outstanding one and thankfully it seems the latter Holy Crap that is one good natured and professional company It was the perfect mix between a huge organization company and the friendly neighborhood plumber I met with Joseph and by God that man was a delight Very very knowledgeable and very keen on helping me out. AYS now has a loyal customer with 8 family members who live in 8 different houses in fontana who he will ALWAYS recommend this company for because of Joseph. Matter of fact, that dude should get a raise for being so good with customer service read more

Tommy, Michael & Edgar were a great team. They were courteous, friendly and prompt. They were able to clearly explain the issue as well as possible solutions, showing me the problem on the snake camera. I appreciated their thoroughness and honesty when discussing the different options. AYS Plumbing offers great warranty coverage. Pricing was competitive with, and for some solutions lower than, other locations I received quotes from. Tommy, Michael & Edgar not only did a fantastic job repairing the plumbing lines but they were meticulous in cleaning up afterwards, ensuring everything was back in its place. They provided me with video of the pipe before and after for insurance purposes. I highly recommend these three professional gentleman for your plumbing needs. read more

This plumbing Co. is very professionnal. I had the pleasure of working with Andrew, Joseph and Mike G. They know their trade and explain it all in detail. And if you have any further questions or concerns they are on it same day. Thanks again guys !!! read more

Good quality work technician Isias does a professional and knowledgeable job He is a definite asset to your company

Well, Well, Well!!! What a blessing in disguise having Jesse V. show up to fix our shower faucet! Mission accomplished!!! Very neat/clean work, and extremely knowledgeable. Not to mention the customer service staff over the phone immediately sent a technician over to assess the problem. HIGHLY RECOMMEND AYS Plumbing in Upland!!! read more