What an awesome experience working with Trophy town! We had a gift for my father in law that we…read morethought last minute to have engraved and they took care of us. Communication was always quick via yelp chat or over the phone. We had asked if we could bring in the item the next day for same day work. Syed was amazing and accommodating. Although they were in the middle of moving their entire shop for a larger space and working on large projects, they were able to squeeze us in and get our engraving done fast in the font style, size, and location we wanted. Would definitely work with them again! Thank you Trophy Towne!

Syed did an "ok" job for me. I would have gone elsewhere, given the 3.6 rating on Google, but I was…read morein a last minute position and desperate. I brought him 8 redwood 8x10" plaques in which to engrave brass plates for some awards. He did an ok job, but for some unknown reason, he pried off one of the brass plates I had on the board. They were epoxied down ON PURPOSE, and he never consulted with me to remove it. They weren't MEANT to be removed. Plus they were on redwood, which is a VERY soft wood, so when I picked up the boards, it had gouges in the wood where they pried it off. Now I have to make a new board and I'm already in a time crunch. He never called or emailed me to check if that was ok. He just did it. He's a nice enough guy, but his communication and attention to detail is really lacking. So don't go here unless you're really desperate. UPDATE: as expected from his other reviews, he deflects. He can't own his mistake. You should NEVER do anything the customer didn't ask for without consulting with them first. The owner damaged my piece, plain and simple. I had to remove it, but I used a band saw and took it off cleanly without gouging into the wood. Don't go here folks.

I placed the order with plenty of time for when it was needed. The first shipment was lost within…read morethe USPS system. I called and customer service fast tracked a replacement within 48hours. Top Notch service. Mike M.

Very accommodating got trophy engraved during Xmas holidays. Work done nicely at a reasonable price.read more

I went into the shop as I found it driving by 1 day. Our son is in gymnastics and a fellow team…read morewho'd won a team award accidentally dropped and damaged their trophy which was purchsed on line. I was looking for the broken parts to do the repairs myself. Lowell at Mission Valley offered to repair it as well as order the parts and did it at a very low low cost. What a great local shop with sincere service to the community. We appreciate his courtesy and kind gesture and will be back for our orders next year for our meets! Thanks!

Great store to get a fantasy football trophy. Unfortunately it looks like they are no longer in…read morebusiness.

We had a wonderful experience with Mr. Syed of Quick Printing Center. I am starting a new baking…read morebusiness, so it was important that the first impression I give to my potential customers it great. Quick Printing, I believe, will make it so. We needed catalogues of my goodies made. They accommodated me even though they were a little out of my area. They made it easy. Their price was very fair; they were very kind and caring. No staples seen on the cover! And then....the catalogues that I ordered were splendid - fantastic and the color and attention to detail was wonderful. Kudos to them. We are very satisfied. You should use them for your next printing job...I know we will!

Amazing quality, really fast and nice as well. I walked in expecting to have to come back but the…read moreowner told me he can do it for me right then and there which was really thoughtful. I was in and out in less then an hour. Thank you again would recommend!

Pulled off a last minute award and I'm so grateful. Great communication and beautiful work!read more

we ordered my son soccer jerseys and shorts 4 weeks ago they gave us a date to pick up and still…read morehaven't received it. i've called ive emailed and the same answer we're getting to it. my son had to play soccer with no jerseys. this place has the worst customer service i've experienced.

Great customer service, selection and rapid delivery. We did have an error on one trophy but they…read morejumped in and fixed it asap. Will continue to order trophies from here.

Great place for trophies and awards! This is the second time I've used them, and their service is…read moregreat. They're very helpful and are upfront about costs, etc. They will even help you find something they can get - or better yet, have in stock - and get it to you quickly. We got two plaques for a retirement celebration at work, and they look great! Will use them next time as well!

I can't say enough good things about this trophy shop…read more I had some very particular projects over the course of some months and Le Anna worked on them with diligence and care. The projects came out better than I could have dreamed and at a fair proce. I highly recommend this shop to anyone wanting regular or custom work done!

I would like to recognize La Anna, she was a great help from start to finish. I called in the…read moremorning for a quote on trophy's for a bowling event that is going to happen in 5 days. She's went above and beyond. I gave her my budget and was able to meet my budget. Her attention to detail exceeded my expectations. I am very pleased to say I received my trophies by 3pm that afternoon the fastest turnaround I have ever experienced. I will defiantly buy from Eagle Awards again. Thank you !

I needed a rush job for a company event and called up a trophy shop near my house first. The woman…read moreon the phone was terrible and apparently didn't want my business so my co-worker and I called all over the Bay Area to find a trophy shop that could accommodate a gold cup trophy with engraving in 2 days. Sterling City was very helpful and got my order done faster than I asked (1 day instead of 2) and for a lot less than I was expecting to pay. I will come back here for any future trophies for myself or my department events. When I went in to pick it up, the shop was full of so many different little gifts and trophies and such cute stuff, it was like walking in a gallery. So thankful that we found this place!

I had passed this store numerous times when I went to the Vallco mall but had never really thought…read moreto go inside. I visited the store today because I was looking for one that could add some links to my watch. I was worried that the price for performing that service might be too high as some jewelers charge a lot for that, but the price was extremely reasonable and the service was performed quickly (less than 5 minutes). While I was waiting for the links to be added, I took a look around the store and saw that in addition to the signing and engraving business and the basic watch services, they also sell watches, clocks, trophies, lighters, and other unusual gift items. The watches and clocks are by premium brands and are comparable to those found at department stores. Their selection is more upscale and elegant. The owner of the store is very nice and helpful. Please give this place a try the next time you visit Vallco.

Great to work with and great prices for buying awards! I have been getting awards with them for…read moreover a decade!

Patrick will take care if all your award needs ! This is the. Best price and selection plus fastest…read moreturn around time ! A hidden gem of a place tucked away in Hayward. A veteran store that has the best selection and prices in the bay area.

Wade at Heirloom Engravers is exceptional. I came to him with a very tall ask and an incredibly…read moreshort turnaround, and he truly made the impossible possible. From start to finish, Wade was kind, attentive, professional, and incredibly accommodating. He went above and beyond to make sure everything came together perfectly, and somehow made the entire process feel effortless despite the tight timeline. The finished pieces were exactly what I had hoped for. I am incredibly grateful for the time, care, and craftsmanship Wade put into the project. It is rare to come across this level of service and genuine willingness to help. I cannot recommend Wade and Heirloom Engravers highly enough!

I wish I could give 10 stars…read more I needed 3 pens engraved with same-day turnaround. After calling 10+ shops in the Bay Area, Heirloom Engravings was the first to say they can do it - and they really delivered. Wade, the Master Engraver, is a true craftsman. He knew the materials inside and out, guided me on the best lettering style, and his workshop reflected someone who genuinely loves what he does. The end result was stunning and I couldn't be happier. I'll absolutely be back and would recommend Wade to anyone looking for quality and exquisite engraving work.