What an awesome experience working with Trophy town! We had a gift for my father in law that we…read morethought last minute to have engraved and they took care of us. Communication was always quick via yelp chat or over the phone. We had asked if we could bring in the item the next day for same day work. Syed was amazing and accommodating. Although they were in the middle of moving their entire shop for a larger space and working on large projects, they were able to squeeze us in and get our engraving done fast in the font style, size, and location we wanted. Would definitely work with them again! Thank you Trophy Towne!

Syed did an "ok" job for me. I would have gone elsewhere, given the 3.6 rating on Google, but I was…read morein a last minute position and desperate. I brought him 8 redwood 8x10" plaques in which to engrave brass plates for some awards. He did an ok job, but for some unknown reason, he pried off one of the brass plates I had on the board. They were epoxied down ON PURPOSE, and he never consulted with me to remove it. They weren't MEANT to be removed. Plus they were on redwood, which is a VERY soft wood, so when I picked up the boards, it had gouges in the wood where they pried it off. Now I have to make a new board and I'm already in a time crunch. He never called or emailed me to check if that was ok. He just did it. He's a nice enough guy, but his communication and attention to detail is really lacking. So don't go here unless you're really desperate. UPDATE: as expected from his other reviews, he deflects. He can't own his mistake. You should NEVER do anything the customer didn't ask for without consulting with them first. The owner damaged my piece, plain and simple. I had to remove it, but I used a band saw and took it off cleanly without gouging into the wood. Don't go here folks.

Wade at Heirloom Engravers is exceptional. I came to him with a very tall ask and an incredibly…read moreshort turnaround, and he truly made the impossible possible. From start to finish, Wade was kind, attentive, professional, and incredibly accommodating. He went above and beyond to make sure everything came together perfectly, and somehow made the entire process feel effortless despite the tight timeline. The finished pieces were exactly what I had hoped for. I am incredibly grateful for the time, care, and craftsmanship Wade put into the project. It is rare to come across this level of service and genuine willingness to help. I cannot recommend Wade and Heirloom Engravers highly enough!

I wish I could give 10 stars…read more I needed 3 pens engraved with same-day turnaround. After calling 10+ shops in the Bay Area, Heirloom Engravings was the first to say they can do it - and they really delivered. Wade, the Master Engraver, is a true craftsman. He knew the materials inside and out, guided me on the best lettering style, and his workshop reflected someone who genuinely loves what he does. The end result was stunning and I couldn't be happier. I'll absolutely be back and would recommend Wade to anyone looking for quality and exquisite engraving work.

Pulled off a last minute award and I'm so grateful. Great communication and beautiful work!read more

we ordered my son soccer jerseys and shorts 4 weeks ago they gave us a date to pick up and still…read morehaven't received it. i've called ive emailed and the same answer we're getting to it. my son had to play soccer with no jerseys. this place has the worst customer service i've experienced.

I went into the shop as I found it driving by 1 day. Our son is in gymnastics and a fellow team…read morewho'd won a team award accidentally dropped and damaged their trophy which was purchsed on line. I was looking for the broken parts to do the repairs myself. Lowell at Mission Valley offered to repair it as well as order the parts and did it at a very low low cost. What a great local shop with sincere service to the community. We appreciate his courtesy and kind gesture and will be back for our orders next year for our meets! Thanks!

Great store to get a fantasy football trophy. Unfortunately it looks like they are no longer in…read morebusiness.

They welcomed us in a friendly manner and the service was fast. We came there to have a new battery…read morefor my watch.

Absolutely amazing experience at Son of a Jeweler!…read more We purchased all of our rings from here -- my engagement ring, my fiancé's wedding band, and my wedding band -- and we couldn't be happier with our decision. From the very first time I walked in, the experience was incredible. They are a small business, but they do exceptional work and truly take the time to work with you every step of the way. They helped design my engagement ring exactly how I envisioned it, down to every single detail. Nothing ever felt rushed, and they really listened to what I wanted and brought it to life perfectly. Tina, the owner, is incredibly kind, genuine, and passionate about her work. You can tell she truly cares about her clients and takes pride in every piece that leaves her shop. She creates such a warm and welcoming environment that makes you feel instantly comfortable and confident in your decision. I worked closely with Kathy, who was absolutely amazing. She is patient, attentive, and extremely knowledgeable, and she took the time to walk me through every option, answer all of my questions, and make sure everything was exactly right. Kathy made the entire process so easy and enjoyable and always made sure I felt heard and supported. Everyone there is so sweet and welcoming. They really go above and beyond -- from helping us create our dream rings to always taking care of us when we stop by. I love that I can drop in anytime and they'll clean my ring for free, and they've even helped fix my nose pin at no cost. That level of care is truly rare. They've honestly become like family since we see each other so often. We are beyond happy with our rings -- these are pieces we'll wear forever -- and we couldn't be more grateful that we chose Son of a Jeweler. Highly, highly recommend

I recently visited Etched Media to get a Leatherman Multi-tool personalized for a friend retiring…read morefrom the SMC Sheriff's Office. I wanted his name, title, and badge number engraved on it. When I called, Stephanie answered and was very polite. She patched me through to Cliff, who explained the difference between laser etching and engraving and provided a very reasonable quote. Upon arriving at Etched Media, I met Cliff, who graciously allowed my daughter and me to watch him work. It was a fascinating experience. Cliff even laser-etched my daughter's initials on her digital camera as a Christmas gift, free of charge! The quality of the work was amazing, and Cliff's knowledge and patience were greatly appreciated. I highly recommend Etched Media, and special thanks to Stephanie and Cliff for their exceptional service! Neil

I am so happy. I bought three stainless steel cuff bracelets off the Internet to give to my…read moredaughters as a gift for Valentine's Day. I wanted to make them special by getting them engraved with their names on each of the bracelets. I called Laser Mark's and I spoke to Jacob who let me know that the laser is flat and they may not be able to engrave a curved bracelet. However, he agreed to let me bring the bracelet cuffs into his shop so he could look at them to determine if it would be possible. He let me know that it may not work but he was willing to try engraving them. I told him that I was willing to risk it since the bracelets were inexpensive and I could purchase them again if it didn't turn out. I am so happy that I took the risk because the bracelets look so much better with the girls' names engraved on them and it makes the gifts more personal. Jacob took special care to put a black tape over the area on the bracelet that was to be engraved to test over the tape so I could see how the name would appear and give my approval before doing the actual engraving. It was a cool process and fun to participate in.

I placed the order with plenty of time for when it was needed. The first shipment was lost within…read morethe USPS system. I called and customer service fast tracked a replacement within 48hours. Top Notch service. Mike M.

Very accommodating got trophy engraved during Xmas holidays. Work done nicely at a reasonable price.read more

Adding the photographer's picture. Divya did a beautiful job and we're so very happy with it!read more

Divya was easy to work with and created a beautiful 11x14" calligraphy of our wedding vows at a…read morereasonable price.

Speedy service. They turned my order around in 24 hours and did a phenomenal job! No unpleasant…read moresurprises. Adhil was super friendly and helpful. He made me feel at ease with my order. This location also offers a pretty big selection of hats. They happened to have the exact 2 hat types I was looking for so this project totals worked out. Everyone loves their shirt & hat. Thank you so much!!

This is the second time I have placed an order with this store. The guy seems like he understands…read more He repeats the order back to me but doesn't write anything down. I'm not sure if he forgets what I wanted even when it's emailed to him. Both times I picked up my shirts they are incorrect. Very disappointing

This place makes dreams come true! That's it…read more I was a completely clueless guy, overwhelmed with where to even start when shopping for an engagement ring. Through a friend's recommendation (already a good sign), I went to see Richard, and he helped guide me through what to actually look for. Over the course of 2-3 months, I visited him multiple times, asking for advice, having him look at diamonds I was eyeing, sending inspiration photos, and trying to figure out that what I wanted was basically a Frankenstein combination of multiple ring styles. Still, he entertained every idea I had. He told me more than once, "I don't want to take your money if you don't want what I'm giving you." That alone says a lot about how he runs his business. After all the planning, brainstorming, and back and forth, Richard and his team pulled it off. He helped me give my fiancée the ring of her dreams, something unique and special enough to match who she is. So thank you, Richard, for helping make that happen, and thank you, Shelly, for always entertaining me and making me feel like family during what was honestly a pretty stressful process. You've made the whole experience feel exciting and personal instead of overwhelming. Oh, and to tie it all together, I did introduce my fiancée to Richard and Shelly. That's how big a part they played in the story of our engagement.

Friendly and helpful workers!!!! My mom's wedding ring got resized after a long time of not being…read moreable to wear it, and not only was it absolutely beautiful and perfectly sized when it came back, but it was polished and cleaned until it shined! They even cleaned my dad's ring for him, and it was shinier than I had seen it in years. Absolutely beautiful craftsmanship and a great atmosphere. If I want jewelry or need help sizing or buying something, I'd go straight here.