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    AVIS Vista Crossing

    3.7 (6 reviews)
    Closed 7:30 am - 6:00 pm

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.1(7 reviews)
    1.3 mi

    What a terrible experience I had this go around at enterprise that's connected to Town East…read moreCollision. Last time which was about 2 years ago I had my rental for about 6-8 months for hail damage yes that long just for hail damage would not recommend Caliber Collision off of 80 in Mesquite but had a great experience with Enterprise off of Military in Mesquite with Brandi, I believe that's her name. Had a reservation this time but went there and they had no car ready and they had to pull out a POS that was smoked out. Tried to go to Enterprise off of Military new crew and everyone was rude there and the manager did not want to trade in my car and told me to go back to the other Enterprise and they can find me a new fresh car, why? I'm already here. I go back get another car after an hour and it happens to have a nail in the tire, I get another car guess what another nail in the tire. I get another car and this one again is smoked out but luckily no nail in the tire. I drop off the vehicle because my vehicle is ready and nobody is in sight at 10:30 in the morning so I drop off the keys in the box. I remember I forgot something in my center console (brass knuckles and they are not illegal) the gentleman said there was nothing in the car left . Hanna said she didn't look through the vehicle but the older gentleman said it was only napkins in the middle. I let him know if you seen the napkins then you seen what else was in the console. He told me he was told to throw them away. Why would you not call the customer and let them know they were left in the vehicle. He went out the back door and cursed something under his breath and went in got them. I believe in my opinion the older man tried to steal them.

    I never received any help from Enterprise Rent-A-Car at TownEast Ford in Mesquite. I just overpaid…read morethe rental because they canceled my return earlier than the date I actually returned the car. BUT TODAY - I got a bill in the mail for $80.70. The bill does not state why they are billing me an additional 80 dollars. It just says, there is an outstanding balance. I called Enterprise customer service, and they couldn't help me because this location is a 'neighborhood location'. What in the world is the problem? They can't do their own accounting, accurately? I am now going to have to call this location tomorrow, and argue, and end up filing an FTC or State's Attorney complaint....and it's upsetting. This has been my go-to rental agency for years.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.1(15 reviews)
    2.9 mi

    Exactly a month ago I was on vacation in Texas. Exactly for a month I'm trying to get on phone with…read moresomeone who has authority to help me solve my problem. I happened to be unlucky to forget my glasses in the car that I brought back to this location. Unfortunately I realized it on my way back home, sitting in the plane that was getting ready to take off. I called immediately and was told to receive a call back same day to see what we can do about that. Ok. It's been a month I'm trying to reach the manager who is always happen to be absent and my $400 Chanel glasses is well kept in his safe, as I've been told. I was ready to send a pre payed package to get them back but I still get no answer! Always same - we don't have the authority, our manager will give you a call back asap. Never did once!!!! Screw that!!!! I see it as not willing to cooperate and as STEALING. And I've been a loyal costumer of ENTERPRISE for years! "a family owned" made a difference for f sure. Screw your stupid ass phone answering systems with its unreal promises. Very f disappointed

    Very unprofessional staff. Got an attitude immediately and yelled at me on the phone to which I did…read morereply loud but in a non vulgar way asking 1 simple question which the male there refused to answer and, of course, wouldn't give me his name. I recognize his voice though bc he is the one who did the rental agreement with me and whom gave me a dirty, stained rental but at least the volume worked in the car. The previous cars radio had radio problems where the volume kept going up and constantly. He tried to send me off with the first car twice but I returned bc of this issue. I'm am really surprised that this individual works for enterprise!!! I have never experienced this at any other enterprise or car rental location nor have I any other business period in my life. Enterprise please do better when hiring employees!!

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    AVIS Vista Crossing - carrental - Updated May 2026

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