I have been coming to this Enterprise for car rentals now for the past year as I spend a lot of…read moretime on the road for work. Caleb has been the best Enterprise employee I have worked with. After my first rental he remembered my name and every time makes it feel like it's my personal Enterprise with the white glove service and attention to detail

I went in for a pickup this morning. There was no line, no wait, the process for picking up was…read moresmooth, and it didn't take long to get the rental. A few seats are in the waiting area if you have to sit a bit for your rental. The rental is nice and clean

Id stay away if were you…read more super rude staff they definitely act like your business isn't wanted.

Great service. Thank you for pleasant experience! The lady was helpful via phone and the car was…read moreclean which is important for me!

I had a nightmare situation involving a wreck and my rental vehicle had its window broken into…read moreTWICE. Kate and Lazaire were incredibly helpful and made the process seamless. They are the best!

After pain for my rental ubering up there, I had a bank card with more money in there. A driver's…read morelicense the lady precedes to tell me that I can't have a car because she can't verify my address that I have lived at for 20 years. That's what DPS does when they provide you with one. This is a lady left me stranded.Being 51 and a manager in the customer service industry myself, I cannot and will not recommend this business.

Was sent to here by the insurance due to a collision…read more The employees: They are EXTREMELY friendly and professional. Esp that black guy (whose name I didn't catch. Sorry.) with the "yes sir, no sir." He was so polite and it is very hard to find in Dallas these days. The girls there were also very polite. They were even accommodating to my needs. The car's quality: The car's quality was good. No issue. The car's CLEANNESS: Oh helllllll no! The moment I put my hands on the steering wheel I felt it was oily and sticky, the center arm rest part where my right elbow touches was also sticky. Then the same night during sleep my ear was itching so I wake up and look at the mirror and it was inflamed! (INFO: My ear has eczema, so it has compromised skin to begin with; therefore, it doesn't take bacteria well.) Then I recalled I was touching my ears with the hands that I touch the steering wheel with. So the next day I learned my lesson and wiped down the steering wheel with 75% alcohol wipes. And LORD BEHOLD! It was so dirty! So dirty that it took multiple wipes to get it to not turning black. And the steeling wheel felt dry and clean again after all the wiping. The charges: No surprise charges, inspection was smooth. I will use Enterprise again BUT I will bring disinfecting wipes........

The absolute opposite of their " goal" to give every customer a great experience. I was on hold for…read moreover ten minutes and then was disconnected. After several minutes of being on hold again, I got a very rude representative. "At enterprise, everything we do; we do with our standard of care" if their standard of care is bottom of the barrel, then this location is best in class!

This location for Love field is off site, but fairly close to the airport. The shuttle ride wasn't…read moretoo long but it does require extra time when getting to and returning from the airport. The staff as this location was super friendly, especially on the return making sure everything was good with the vehicle. Love the "no counter" aspect as I hate waiting in lines.

I didn't have any cash to tip Harold, but I just wanted to leave a little review. It's not even 7…read moreAM yet. I just got into Love airport. A little Frank Sinatra, and the rental shuttle with Harold singing along was the perfect way to start my Monday. What a great guy.

Arrived around 9:30am, no long lines, they got me in and out really quickly…read more Huge shoutout to tony, I think they were running out of cars in the class I selected so he gave me a free upgrade! Docking a star because they do try to mislead you into prepaying for fuel but it's a scam because you pay for the full tank regardless of what you return it at.

If an establishment can't take a certain card, it's one thing but this place was downright rude…read moreabout it. Premium amex cards (gold, platinum and centurion) let you customize how your name appears on the card - you can put literally whatever you want there. My nickname is two letters off from my legal name. I was nothing but polite about it, I've rented from enterprise with my gold card many times with no problem. Manager at this location repeatedly implied that the card was stolen. "Card has to be in your name" Premium amex cardholders: We partner with Hertz your hertz gold account should be upgraded to five star upon linking and you should be offered upgraded reservations too. Also the staff at hertz should treat you with kindness rather than treat you like dirt.

The wait time was long and it was hot in the facility…read more The woman who helped fell very short on professionalism. I asked a question about the deposit, wasn't my ideal answer but it was answered. Just didn't understand why I couldn't use a different card to hold the deposit. Then she proceeded to ask me for my flight details and wouldn't accept the screenshot that I provided. Then asked for me to pull it up again and I grabbed my phone to which she said she wasn't going to help me and walked away. She accused me of "snatching" my phone away returning with a manager. I mentioned the upgrade and had to mention it twice. Seemed as if the was not the case as it was still in the same category and I smells badly like urine. I'm also beside myself that she then told me I could use the other card when I returned the car..... why do I even need to do that if I am returning the car? Not sure if there was an issue with others prior, but there was no reason to be short with someone who was simply not understanding what she was saying. Simply a very poor experience.

Entry to the facility at Love Field for pickup of a rental vehicle is closed with a heavy chain and…read morepadlock. No other entryways to the facility permit personal vehicles. There is no staff visible outside to direct the customer, it's just based on vibes - bad ones. Third World level service. Zero stars.

Wow, everyone was so friendly, everything was super fast, and the whole process was really well…read moreorganized. The car was also clean, which I appreciated. I had such a smooth experience and I'll definitely use them again.

Probably one of top three worst customer service experiences I've ever had to deal with. I was on…read morevacation (I had a rental car from Alamo already while I was on this vacation) when my cousin passed away and I had to fly to Dallas. I booked another car from Alamo for seven hours to attend her funeral. Once I arrived I was informed because I had already had a reservation for a car in another city I could not rent another in Dallas. They made zero exceptions to their "rule". Thanks for nothing Alamo. Luckily due to absolute TOP NOTCH service from their competitor next door I was only a few minutes late to her service. The competition went out of their way to find a car (they didn't technically have any) and let me have it for a few hours.

Luke did a great job and really worked hard to schedule, communicate, follow up and get me the best…read morepossible price. Work done quickly and well.

From the owner: Dallas, We’ve Got You Covered!…read more From minor cosmetic repairs to full collision restoration, we’re here to make your auto body repair experience as stress-free as possible. Getting into an accident is frustrating, but getting your car repaired shouldn’t be. Why Choose Us? Fast & Free Estimates Free Towing (Anywhere in DFW) 24/7 Customer Service Express Part Delivery Out-of-Pocket Discount Full Automobile Inspection No Money Upfront (on Most Jobs) Quick Turnaround Time No Storage Fees Rental Cars Available Top-Quality Parts & Materials for Long-Lasting Results One of our team members is standing by to help you get started on your repair today. Just give us a call, and we’ll handle the rest!

Excellent service - shuttles run very frequently, drivers are all friendly and helped with the…read moreluggage. When I arrived to pick up the car, I was giving my choice of cars, accepted a Kia Niro hybrid car for the same price as the sedan that I had reserved. The car functioned perfectly, and got great gas mileage. Pricing was similar to other rental companies, even a few dollars less with a discount coupon. I would definitely rent here again.

Great experience renting from this car place. Quick pickup. Not too far from the airport. Quick…read moredrop-off of the car when done. Shuttles came by quickly.