I take the train from here back to Hurst regularly and its always a pleasant experience…read more The trains are always on time and super comfortable. I never have had issues finding a seat. The train is also reasonably affordable. You can get a regional pass for 9 dollars. Which lets you go anywhere on the system for a whole day. Take the train... its fun.

Quick, fast and places me right where I need to be. Lined up perfectly, I like that the doors open…read moreup and the stadium is right there because that's exactly where I wanted to end up.

That was an amazing stop especially it was underground while riding a train near the shopping area…read morein Dallas.

This place used to be a very low quality place, it smelled terrible, nothing worked, and was very…read moredirty. However, it seems like DART has been improving this station and these problems now come very rarely to me. I really like this station because it's also the transfer point to a historic trolley, it's near a mall, and it's very big. Used to be gross but now a great station!

I have taken Amtrak several times between Austin and Dallas but last week I was tired of airports…read moreand airplanes and being amongst the great unwashed so on this journey from Dallas to Austin, I upgraded to a roomette and I was not disappointed. When it was time to board the Texas Eagle, the Cafe Car Manager summoned the passengers traveling in the Sleeper Car and took our lunch orders, then I boarded the train. My roomette was very comfy cozy.  Shortly after the train departed from the Eddie Bernice Johnson Union Station, the Personal Room Attendant brought my lunch to my roomette which was the Beef Burgundy with a roll, butter and chips, and Vanilla Pudding. A salad was unavailable. Unfortunately, beverages with authority are not included with meals so I ordered a Gin & Tonic, for digestive purposes, after my delightful lunch. I was about to take a power nap when the Cafe Car Manager arrived to take my dinner order. I was quite refreshed after my power nap, enjoying the views when my Chicken Parmesan arrived with a salad, roll, butter and Vanilla Pudding. I paired everything with a nice chilled bottle of Chardonnay.  I thoroughly enjoyed my journey in the Sleeper Car and this will not be my last time traveling in the comfort of a roomette. The roomette does not have a private toilet but the car has toilets that are kept clean and tidy by the attendant. Also the car has a decent sized shower and towels are provided.

Amtrak: where the schedule is imaginary, the bathrooms are terrifying, and cleaning supplies…read moreapparently qualify as luxury upgrades. This trip was so bad it almost became impressive. The train was filthy. Not "busy travel day" dirty -- genuinely disgusting. The bathrooms looked like they had been sealed after a public-health investigation and quietly reopened without telling anyone. I walked into one and thought, "Well, this is how staph wins." Amtrak, I have a revolutionary suggestion: Buy a mop. Then use it. The rest of the train felt just as grimy and neglected. You quickly develop survival rules: Don't touch the tray table. Don't touch the wall. Definitely don't touch the bathroom door. Honestly, just levitate. Then there was the staff. Several were unfriendly, dismissive, and at times outright rude. Nothing improves a two-and-a-half-hour delay quite like being treated as though you personally broke the train. And yes -- TWO AND A HALF HOURS LATE. Apparently Amtrak considers arrival times creative writing. We also had repeated train problems throughout the trip: Move. Stop. Problem. Wait. Move again. Another problem. Repeat until morale disappears. Eventually you stop asking when you'll arrive and start bonding with the other passengers like survivors. "How long have you been aboard?" "I don't remember." "Stay strong." What happened to Amtrak? Train travel should be relaxing and scenic. Instead, I spent the trip calculating which surfaces were least likely to require antibiotics. A few free suggestions for management: Clean the bathrooms. Clean the train. Maintain the train. Fix the train. And remind the staff that passengers are customers, not unwanted houseguests. The best part of the trip was getting off the train. Fresh air felt luxurious. A clean bathroom felt like the Four Seasons. Would I ride Amtrak again? Absolutely -- right after planes stop flying, rental cars disappear, buses are outlawed, bicycles are banned, and walking becomes illegal. One star for eventually getting me there. Amtrak's new slogan should be: "Amtrak: We'll get you there eventually. Please don't touch anything."

Love the Uptown area and the train station is prefect for this area. We rode the train in to the…read morearea and then jumped on the trolly to finally arrive and our favorite restaurant in this area. The trolly is free and is awesome. If you visit the uptown area I highly recommend this station and this area because it's really KOOL

What an awesome thing to do if you just want to enjoy the day and do something outside the box!…read more Loved seeing all the different venues, restaurants, and houses in the area! Super friendly staff that highlights all the good about Dallas!! Sit back and enjoy the ride!!!

This review is for the M-Line Trolley in general, not just one station…read more This is a gem! Especially for out of town visitors who don't have a car but want to get around between Dallas uptown and downtown areas. It's not fast, but gives you time to see the streets and sciences. And it's FREE! Great for young kids or anyone with a young or fun-seeking mind. There are pictures and introductions about the cars available! We rode on 3 cars in the two days we spent in Dallas : Matilda, Emma, and Patricia! They are the real life examples of "Thomas the Tank Engine"!!! But wait, they've also come to the 21 century - you can find their schedules online now. A wonderful and not to be miss experience when in Dallas - just make sure you do it when you have time and patience - they do trod along slowly.

Fun free loop thru uptown Dallas. We found free garage parking at stop 209. At west village…read moreparking garage. The loop runs about an hour with several stops in various neighborhoods. Donations are accepted. It's up to you how much. Fun. Worth the hour ride just for the experience.

The young security guard named Navea is very ignorant on service animal policy. She basically told…read moreme my service dog had to be in a bag. How is he supposed to perform his service if he's in a bag! No service animals do not need to be in a bag and some can be off leash!!!! I told her so what about a service dog for the blind and she said yep In a bag! I did not have to but I even showed her on my phone the LEGIT paperwork and she said it doesn't matter. Amtrak needs to fire her or they are risking a lawsuit! NAVEA read a little and inform yourself especially when it pertains to your job! NOT OK! I reported her and will follow up on Monday.

I was in the area and came by to check out the Union Station... But due to the COVID-19 situation,…read morethey told us they are closed to the public. The trains and the rails are running. You just have to purchase tickets online. Compared to the Los Angeles Union Station, this one is tiny.

Big D DART Station A pretty standard station here in the…read moreWest End. The West End is known for Dealy Plaza, and fancy chain bars and restaurants. The whole area is covered in red bricks, and is a scenic place to take in downtown Dallas. This station has both bus stops and a train station. It felt safe here coming in the middle of the day, there were plenty of uniformed police officers standing around chatting. They could certainly use more ticketing kiosks here. And more signage. There was some guessing on which direction things were going where, but we got it figured out. The station was clean, and well lit. It could use more public art. Meh. It's handicapped accessible. I liked this place, but it has much more potential.

Rolling homeless shelter. Sleeping, mumbling schizophrenics…read moreshouting Radiates being unsafe. Lack of security, or staff who would be overwhelmed trying to be the guard at a grocery store. Broken ticket kiosks. Trash and garbage all over stations. Otherwise, when they work, they run on time.

What an amazing free service in the McKinney Avenue area of downtown. Essentially you just find a…read moretrolley stop and wait for a trolley to come by and pick you up. Depending on the route you take it takes 30 minutes to an hour to make the full circle. The trolley drivers are super friendly and knowledgeable and make the ride a lot of fun!

Seriously a must do. Visiting Dallas? Trolley. Lived here forever? Trolley. Night out? Trolley. The…read moretop of the trolley loop goes around West Village so we use the parking garage there as a starting place and hop on at the stop outside of Starbucks. From there the trolley heads down Mckinney Ave to downtown and circling back by Klyde Warren Park. Easy to hop on and off as your night dictates, but important to know that they trolley will only stop if you are standing and waiting at the designated trolley stop. To exit simply ring the bell and the conductor will stop when available to do so.

I was giving incorrect information pertaining my trip to get the DFW airport so Jore Romos and…read moreMatthew Modglin provided premium service to actually drive me to the airport to allow me to make my flight to Vegas Baby Thank You Gentlemen ~I gratefully appreciate your kindness

My wife, daughter, and grandson used TRE to go to the State Fair. We left Bell station around 9 am…read morethe last Saturday of the fair. I use a walker as I have had a stroke. I want to thank the staff for making my trip easier than I anticipated. They held the train for 5 minutes for me to walk to the handicapped entrance and showed my daughter how to purchase tickets online after we boarded. We returned around 7 pm and experienced the same service. Thanks again TRE for making an 82-year-old man's day at the fair outstanding.