I was giving incorrect information pertaining my trip to get the DFW airport so Jore Romos and…read moreMatthew Modglin provided premium service to actually drive me to the airport to allow me to make my flight to Vegas Baby Thank You Gentlemen ~I gratefully appreciate your kindness

My wife, daughter, and grandson used TRE to go to the State Fair. We left Bell station around 9 am…read morethe last Saturday of the fair. I use a walker as I have had a stroke. I want to thank the staff for making my trip easier than I anticipated. They held the train for 5 minutes for me to walk to the handicapped entrance and showed my daughter how to purchase tickets online after we boarded. We returned around 7 pm and experienced the same service. Thanks again TRE for making an 82-year-old man's day at the fair outstanding.

My experience with DART is primarily the new Silver Line. As a business traveler, I am at DFW…read moreseveral times a month. The Silver Line has been an incredibly convenient way for me to quickly get to the airport without the hassle of finding a parking spot or the associated expense. The train drops off at Terminal B. It's a quick 3 minute walk from the train station into the airport terminal, where you head up one level to check in, check any bags, and head into TSA security. That security checkpoint offers "TSA lite" where you get a pass to hand to TSA officers to keep items in bags and head through the normal metal detector. The downside of the train at DFW is if you have checked bags; if you come into any other terminal than terminal B, you'd have to exit the terminal, collect bags, then take the free shuttle bus service over to terminal B. At that point, lugging around checked bags, the convenience of the train is lost and it'd be much more worthwhile to take a rideshare. The Silver Line trains run on-time (sometimes a minute or two early, so... be early for the train) - just the ability to count on trains running per a published schedule is welcome change from many other cities I've lived in. The train is very clean, and I absolutely love the tables so I can pop open my laptop and squeeze in 40 minutes of work. I also like the ability to purchase & activate passes from my phone - fare officers checking for passes have been courteous and polite. In fact, every DART employee I've been near has greeted me, smiled, said hello, and asked how my trip was. It really feels they are working hard to make this a great experience for riders. A big downside is the schedule - every 15 minutes would be much more ideal. Having to wait an hour for the next train is brutal after a long travel day, but impossible if you're on your way to DFW and can't miss your flight. I really love taking the train so right now, when I arrive back at DFW, I get myself to Terminal B and hang out at Cantina Laredo (B29) until about 10 minutes prior to the train departure. Outside of the Silver Line, I've noticed that DART has made big improvements to the bus stations around where I live. They used to just be sad benches. Now many of the stations in my area are covered and semi-enclosed, protecting waiting riders from the heat, rain, and wind. I know I'm one of the few proponents of public transportation in the area where I live, but I do dream of being able to (easily) take the rail to sporting events, restaurants closer to the downtown area, or to big events like the State Fair. It would be wonderful to continue to expand on the Silver Line.

Sam Johnson aka Jr! on the 9 bus heading to Cockrell hill today 5.03.26 is super awesome! I boarded…read moreat 12:40pm. He is super helpful in giving directions and is truly a delight. he deserves a raise!

What an amazing free service in the McKinney Avenue area of downtown. Essentially you just find a…read moretrolley stop and wait for a trolley to come by and pick you up. Depending on the route you take it takes 30 minutes to an hour to make the full circle. The trolley drivers are super friendly and knowledgeable and make the ride a lot of fun!

Seriously a must do. Visiting Dallas? Trolley. Lived here forever? Trolley. Night out? Trolley. The…read moretop of the trolley loop goes around West Village so we use the parking garage there as a starting place and hop on at the stop outside of Starbucks. From there the trolley heads down Mckinney Ave to downtown and circling back by Klyde Warren Park. Easy to hop on and off as your night dictates, but important to know that they trolley will only stop if you are standing and waiting at the designated trolley stop. To exit simply ring the bell and the conductor will stop when available to do so.

Solid place, excellent help. The department is pretty good at what they do and their community…read moreoutreach is exactly what's needed in this day and age

5 years ago, I had a run in with DART. I was rushing to work and I was late. I was trying to pay my…read morefare but the DART ticket machines were acting funny. so I got on the train to try to pay at the next station. while I was waiting the DART police asked for my ticket but I tried to explain my situation and saying that I don't have an issue getting off and buy the ticket because that's what I was trying to do at the previous stop. Long story short...they don't want to hear it and gave me a ticket.

I took the DART to the State Fair of Texas. This is a great solution to prevent having to pay to…read morepark at the fair, and the DART station at the fair is right in front of the gates. I thought it was very handicapped accessible. I saw lots of DART agents on the trains so I didn't have security concerns (it was middle of the day and rather crowded because it was State Fair season). The one issue I ran into was that I couldn't figure out how to get a physical ticket from the pay stations. I ended up downloading the app, verifying the app, adding a credit card to the app to pay and then buying a day pass (round trip fare). The app is actually really nice. You can map your route and it will show you what time the next train is arriving at your stop. Definitely set the app up ahead of time so you are ready to go!

Convenient way to get to the State Fair of Texas! This is a great way to not have to worry about…read moreparking, getting stuck in traffic, and safely get in and out of the Fair Park area! The station is right in front of the main entrance to the park, so it's super convenient! There were plenty of DART workers when I went, directing hordes of pedestrian, and making sure everything was safe. The fact that there were lots of uniformed employees made things go smoothly, and they were good about telling people to get out of the way or clearing the tracks. The station was well lit, and it was a simple process to get tickets and get a place to sit on the train. The trains were packed when I went, but everything still moved quickly and smoothly. If you're heading here for the State Fair, this is certainly the way that I'd recommend getting here!

A-OK. We were here to catch the Megabus, to Virginia, and reviews for that will be forthcoming. But…read morein the meantime, here's a quick rundown of the transfer station. As the name implies, this is the east one. There's also a west one, over by the West End. It has bathrooms and vending machines. I think it's a little prettier, and greener, than the West. It seems to be kept relatively clean, and although we were there it noon, it struck me as safe. Not sure if that opinion would hold at night. So enjoy your trip, regardless of which bus you are getting on. Bottom line: Check the aerial view, this place looks like a basketball.

The Megabus customer service hotline was so u helpful and manned by a total asshole…read more However, Erika was super helpful, professional, calm, and funny! Fire the customer service dude and give his salary to Erika!

Our group had the absolute best time. I rented this for a surprise party for my husband. The bus…read morewas on time, so clean, and the most fun. We drove around for a bit to enjoy the karaoke on the bus before exiting for our destination. I truly cannot recommend Chico enough; our family is already planning for the next time we can do this!

What a fantastic idea for an evening out! My wife surprised me with a party bus birthday party. We…read morehad 14 people and had plenty of room. Our driver was amazing. Very laid back and the ride to the bars was very smooth. We took the bus to a couple of bars in Dallas and had a fantastic time. The bus had cool lighting and a great sound system. We were able to do karaoke and the bus had a mic for everyone that wanted to sing.

Easy pleasy, the Baylor station is closer to where I wanted to be in Deep Ellum than the actual…read moreDeep Ellum station. An open platform at street level with little cover from the elements, but they do have the automated ticket machine and a screen that will tell you when the next train is coming. The station is on the Green Line between Deep Ellum and Fair Park stations.

The Baylor DART Station takes you literally across the street from the Dallas Baylor Hospital…read moreMedical Center! Getting around in/to Dallas, can be very frustrating during the commute hours. Being able to catch a Red, Orange, or Blue DART line to the Green line to get to the Baylor Station is very nice. It's accessible, and saves time, and gas that you would spend in traffic. I'm very impressed with DART's service, design, and cost. Just wish the seats were a little wider for big and tall people (took a star off for making me feel like a sardine in a sardine can in rush hour time the other day) as my knees were jammed into the metal back of the seat in front of me. Also like that the stops are announced prior to arrival, and at the arrival of the stop, directing the riders to the appropriate door that will exit.

We recently took an Amtrak journey from Seattle to Chicago on 3/10/26. We were excited for the…read morejourney and had flown to Seattle the previous day to assure we wouldn't miss it. We looked forward to our mini vacation and even booked a First Class bedroom on the train. The previous month we had booked an amtrak roomette and enjoyed it so much we decided to do it again this month on a longer route with a bigger room. During that train ride, we had excellent service in first Class ! The attendants were awesome ! They were very friendly, attentive, and happy to see ya ! This recent journey, however, wasn't even on par. Sadly because we had expectations of an awesome experience again but it wasn't even close. I will say though, in everyone else's defense, it was really only 1 person that made the trip so miserable; Jan, the lead attendant in the First Class dining car. She was not happy. Not nice. Talked down to you if you accidentally did something wrong that went against her routine. Just not polite at all. Ever. She had a cutting , condescending demeanor toward not only the passengers but her fellow co worker working underneath her as well. Everything was done like roll call. Very routine and very strict very impersonal. No pleasure in her voice at all whether making announcements or talking to you directly. Not a good experience for us as far as dining goes. Our room attendant, on the other hand, was wonderful, and expressed care for her passengers. She was very attentive and a very sweet personality. In the end, this experience set us back a little bit with Amtrak. First Class rooms are too expensive to endure the treatment we received from her 3 times daily at mealtime. Something which should be pleasurable. I do not wish anyone the misfortune to get her as their dinning car attendant. I'm not sure if and when we will travel with Amtrak again.

I have taken Amtrak several times between Austin and Dallas but last week I was tired of airports…read moreand airplanes and being amongst the great unwashed so on this journey from Dallas to Austin, I upgraded to a roomette and I was not disappointed. When it was time to board the Texas Eagle, the Cafe Car Manager summoned the passengers traveling in the Sleeper Car and took our lunch orders, then I boarded the train. My roomette was very comfy cozy.  Shortly after the train departed from the Eddie Bernice Johnson Union Station, the Personal Room Attendant brought my lunch to my roomette which was the Beef Burgundy with a roll, butter and chips, and Vanilla Pudding. A salad was unavailable. Unfortunately, beverages with authority are not included with meals so I ordered a Gin & Tonic, for digestive purposes, after my delightful lunch. I was about to take a power nap when the Cafe Car Manager arrived to take my dinner order. I was quite refreshed after my power nap, enjoying the views when my Chicken Parmesan arrived with a salad, roll, butter and Vanilla Pudding. I paired everything with a nice chilled bottle of Chardonnay.  I thoroughly enjoyed my journey in the Sleeper Car and this will not be my last time traveling in the comfort of a roomette. The roomette does not have a private toilet but the car has toilets that are kept clean and tidy by the attendant. Also the car has a decent sized shower and towels are provided.

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I called Prime on short notice because both my son and I were left standed by Texas shuttle. Prime…read moreLimo Service was eager to help. Matthew showed up right on time to pick me up from DFW. He was very friendly and courteous. I will never use anyone else when traveling to Dallas Texas. If you want reliable shuttle service choose Prime! NEVER use Texas Shuttle if you need someone to show up! I booked a month ahead of time for both my son and myself. We were flying into different airports. I received a message the night before that they couldn't pick me up. My son received his cancellation message while on his flight. Leaving people stranded is not good business for a shuttle company. I can't tell you how much stress this caused with last minute travel plans. I honestly don't know how they stay in business.