My experience with DART is primarily the new Silver Line. As a business traveler, I am at DFW several times a month. The Silver Line has been an incredibly convenient way for me to quickly get to the airport without the hassle of finding a parking spot or the associated expense. The train drops off at Terminal B. It's a quick 3 minute walk from the train station into the airport terminal, where you head up one level to check in, check any bags, and head into TSA security. That security checkpoint offers "TSA lite" where you get a pass to hand to TSA officers to keep items in bags and head through the normal metal detector. The downside of the train at DFW is if you have checked bags; if you come into any other terminal than terminal B, you'd have to exit the terminal, collect bags, then take the free shuttle bus service over to terminal B. At that point, lugging around checked bags, the convenience of the train is lost and it'd be much more worthwhile to take a rideshare. The Silver Line trains run on-time (sometimes a minute or two early, so... be early for the train) - just the ability to count on trains running per a published schedule is welcome change from many other cities I've lived in. The train is very clean, and I absolutely love the tables so I can pop open my laptop and squeeze in 40 minutes of work. I also like the ability to purchase & activate passes from my phone - fare officers checking for passes have been courteous and polite. In fact, every DART employee I've been near has greeted me, smiled, said hello, and asked how my trip was. It really feels they are working hard to make this a great experience for riders. A big downside is the schedule - every 15 minutes would be much more ideal. Having to wait an hour for the next train is brutal after a long travel day, but impossible if you're on your way to DFW and can't miss your flight. I really love taking the train so right now, when I arrive back at DFW, I get myself to Terminal B and hang out at Cantina Laredo (B29) until about 10 minutes prior to the train departure. Outside of the Silver Line, I've noticed that DART has made big improvements to the bus stations around where I live. They used to just be sad benches. Now many of the stations in my area are covered and semi-enclosed, protecting waiting riders from the heat, rain, and wind. I know I'm one of the few proponents of public transportation in the area where I live, but I do dream of being able to (easily) take the rail to sporting events, restaurants closer to the downtown area, or to big events like the State Fair. It would be wonderful to continue to expand on the Silver Line. read more

Sam Johnson aka Jr! on the 9 bus heading to Cockrell hill today 5.03.26 is super awesome! I boarded at 12:40pm. He is super helpful in giving directions and is truly a delight. he deserves a raise! read more

Hunter Is the best! He is such a pleasure to see on my daily routes always providing superior customer service. He drives smoothly and always makes sure customers are well taken care of. Thank you kindly Hunter. You make taking the bus feel lighter and I hope you receive all the blessings and prosperity in life! read more

Mrs. Martin on the 9 bus to Lakewood is such a beauty and made my bus ride home. from work smooth. she deserves a raise! Thank you for the superior customer service & helping me navigate where I was going! read more

Fare Officer Cervantes #9240 is a horrible guy. Just looking to ruin people's day. Issued a citation to me even though I had bought a pass but wasn't aware of I needed to activate it. The DART's maintenance is also horribly managed--the "cleaners" basically just pick up any big piece of litter, leaving everything else behind to be cleaned overnight. You're honestly better off driving, even with the added fees of parking downtown and gas. read more

I thought this bus system was supposed to help us get to work on time or anything that we need to go to the bus schedule constantly changes and the bus drivers and dart employees are very rude and considerate about other people in their time read more

I want to at least give credit to Dallas for having some transit; their train system is more expansive than Houston's, and San Antonio doesn't have much at all. Dallas has four light rail lines including one that goes to the airport. The train was a tad sketch and not the fastest in my experience and the Fort Worth train was significantly better. I did utilize some buses which were efficient as such things go, and Google Maps was reasonably accurate in real-time locations for them. Notably, you can buy tickets on an app; you can just show the bus driver a screen indicating that you bought a ticket. No one checked tickets when I rode the train. The prices are not bad, including the option to buy a pass for a whole day or half a day for the entire Dallas area system (Fort Worth and other nearby metropolitan areas use the same app, but you have to pay separately for each region). read more

The new silver line train was great, but the staff interaction was disappointing. Missed my train by seconds so had to to wait an hour. My Uber driver dropped me off near the platform, and when I greeted the attendant, told her that I missed the train by a few red lights , she told me that my drop-off was unsafe. I explained that it was an Uber and apologized, but her response remained curt and unprofessional. read more

I wouldn't give them a star so I can make this post. I booked my ride an hour in advance yet it took those pitchers over 2 hours to come get. Let me have been minutes behind. I am then deem a no show. So, they are in title to cancel my ride. Dart is a fucking joke. read more

I ride the bus every so often and there is a bus driver by the name of B. Saunders who is very very rude. she operates the 239 out of the Addison Transit center. I have reported her multiple times and Dart does not care how its drivers treats its customers. I have seen her leave people in wheelchairs to fend for themselves instead of offering assistance. Dart does nothing to ensure the safety or customer service of it's passengers! read more

Dart - Public Transportation Near Me - Dallas, Texas

Tammy Jackson was amazing! She was on time and extremely friendly! She made me feel comfortable for my first time commuting from the airport. She waited on passengers and made sure everyone was safe before taking off. read more

I shouldn't have to buy another ticket if the bus is delayed and making me miss other buses and trains. The bus and train drivers are extremely rude. they don't wait for nobody read more

My wife, daughter, and grandson used DART to go to the State Fair. We left Victory station around 10 am the last Saturday of the fair. I use a walker as I have had a stroke. I want to thank the staff for making my trip easier than I anticipated. They personally showed me were the handicapped ramps were located and moved people so I could have a seat. We returned around 7 pm and experienced the same service. Thanks again DART for making an 82-year-old man's day at the fair outstanding. read more

THE worst online booking system I could ever imagine!! I'm just trying to book a train ride from Dallas to Fort Worth OMGosh!! I put in the date, time and originating station (which you have to look up separately) to the destination station. It eliminates the date/time and just shows the next train. Every tab - the same thing. Use chat -cool! NOT cool. I type in the box...have to select a language -- English is NOT an option. WTFlip??!! Hey DART/TRE, if you're having money trouble, maybe I can help you find some low hanging fruit Gonna go ahead and drive my GAS vehicle TYVM read more

See all

Dear DART I would like to issue a formal complaint against 1 of your drivers from bus route 41 bus stop cinnamon oaks and altamesa dr Bus was scheduled for 7:19 am 3/7/24 I and 2 other dart riders and I were waiting starting at 7:13 am for the bus. The driver arrived at 7:20 and passed us all and kept going. This is going to cause me to be late for work today. I've rode dart since it has been called Dart from Dallas transit, and this is unprofessional and horrible service. This is not the first time either. They just file a complaint and go under the bus. read more

I recently moved to the Plano Texas area where I discovered dart buses and my a.m. driver is Donna who is sharp as a whip at 72 and drives the express bus every morning at 5:30 AM and gets me to work on time every morning. I thank you for your service, and she deserves a big raise because she always has a great attitude, a big smile and is reliable, can't ask for anything else. Thank you. read more

Dart - Best am bus driver, reliable and always has a smile, Donna is 72 and sharp as a whip thank you for a safe ride at 530 am - Public Transportation Near Me - Dallas, Texas

Awful leaves with out saying anything . Keep you waiting hours . Never shows up on time. read more

On the DART Red Rail Line, the fare inspector on the photos I uploaded was angry and used abusive language towards me because my GOPASS App would not load fast enough to his satisfaction. Offered his opinion on what I was wearing (long-sleeved blouse, jeans, tennis shoes, and a hat), and screamed at me because I had put up my foot on the seat after feeling some pain. No one was sitting next to me and there were plenty of empty seats all over the train. He was rude and kept offering opinions on who knows what so I ignored his comments for the most part. He kept insinuating things and being inappropriate. I told him he wasn't anything of mine to be talking to me like that. He then said he was blind and could not see my super yellow pass. Threatened to give me a ticket but got very quiet when I started to record him. By the way, I was on a phone call and he seemed angry that I was on the phone. read more

Dart - Fare inspector that was using abusive language. - Public Transportation Near Me - Dallas, Texas

See all

Why does everyone seem to have problems with transit systems and I don't? Is it that I tend to like using them, am happy that they exist, and thus appreciate them? Is it that I'm originally from L.A., where the beginnings of its long overdue rail transit system started to come together after I moved out of the area? None of this matters, really. I don't really know Dallas and am not so sure if I'd like it. I've only changed planes in the "Big D" and have gone here for work reasons, usually burrowing at a hotel in or near Irving and going to training seminars in the meeting rooms. With Houston being near the Gulf, and having both palm trees and some spillover of piney wood vegetation from East Texas, I tend to know it fairly well. But, kudos to Dallas for DART, which is considerably better than Houston's Metro system. Before I even boarded one of their trains, DART's system map, with 4 lines (Orange, Green, Blue, and Red) looked like quite an accomplishment. Granted, it's easier to do when it's light rail as opposed to heavy rail, which is what America's major cities use. However, just by looking at scale, these 4 lines weave their way through a lot of Metroplex territory. One way to judge this scale is just by seeing the length of the Orange Line's trek from DFW to downtown. I found the trains to be clean and the ticket machines easy to use. I've really only used the Orange Line between downtown and DFW airport. The only adjunct ride would have been that, if near the Amtrak station near the signature Reunion Tower, you will take another DART train up a stop or two to board your Orange Line train. While DFW is connected and is a terminus, Dallas's Love Field is sort of connected. It's but a brief system shuttle ride away and, no, it's not free of charge. It's priced like an ordinary bus trek and very reasonable, and day passes work on that stub. One time, I used one of their buses. I had to go to Farmer's Branch, a suburb. To get there, I had to take a bus from the Bachman transit station. From the looks of the place and the security presence, the Bachman station didn't look like a serene place. I kept my wits about me and darted - yes darted - for that bus going to Farmer's Branch. The route had a lady bus driver. There were 2 passengers with open containers in a brown paper bag, just like you might see in the movies, and she wasn't having it. She told them that they needed to stop doing what they were doing and clean up their act if they were going to ride on her bus, which she referred to as "my bus." One of them got kicked off the bus. I felt like she had it all under control, dishing out the appropriate level of sass to these inebriated turds who kept at it. Given that I was drenched from that 98 degree day outside and had some luggage, she was very nice to me, even suggesting the best stop for my intended destination. Even though I didn't really like that one bus experience, the bus network is extensive. There is also an old fashioned street car downtown, which various cities seem to have in their centers as counterpoints to the more modern parts of their systems. Riding on it costs $1. There is also an interface with commuter rail, such as the Trinity Rail Express (TRE) to Fort Worth, from the Amtrak station. That's a separate ticket, but there might be a ridership agreement. Individual bus or rail tickets cost $2, but they have these unlimited partial day use tickets: one seems to be for the first part of the day, until about 3 p.m., and the other one covers the latter part of the day until some time past midnight. Each window of time ticket costs $3. If you need an all day pass, that's $6. I wouldn't mind trying some mix of the light rail trains - seeing some sites I haven't seen - and also riding on the downtown street car and the TRE train from the Amtrak station. Note that the TRE commuter rail also works for DFW, moving along south of the airport with fewer stations than the Orange Line, but requiring a bus shuttle to DFW coming up from a transportation hub south of the massive airport property. These fare structures make for good deals! Well, sure, the ever growing Dallas-Fort Worth Metroplex wants people to get out of their cars and onto transit, given that the roads are often packed and they drive like urban Texans. read more

See all

3$ is cool until you notice that every time you ride every bus is late. Im not just talking one bus but every bus be 10 to 15 mins late, throwing your entire trip off even if you were early dart goes out there way to make sure youre late to everything. Youre lucky if the bus even shows up. On job applications if you ride dart for work you CANNOT list dart as a reliable transportation read more

First of all. I do apriciate the fact that Dallas has A good Transit system, but for some reason many of the drivers especially on bus route 229 are extremely rude and nasty to the customers. It seems to be a theme. I'm not sure why being kind and courteous isn't part of their job description. Please consider drivers aditudes when hiring for the job. Thanks read more

Waiting for train to move after Texas OU game. No good. Don't ride. The hold up is explained as we will be moving in 2 minutes. 2 minutes is 30 minutes. Don't ride. read more

I took a ride with a friend on DART paratransit today. (He has a procedure and I carried his med records. ) The Ride was awful. The driver (#4625) drove with wheels in 2 different lanes, and drove upon an island in the middle of the street. The Check Engine light was on, his left turn signal was out and cars in traffic had no idea when he was changing into the left lane, the TPMS light was on..... All in all, it felt unsafe. He didn't know where he was and kept asking me directions. If you need Paratransit, didn't get on #4625!!!! read more

I used the Dart Street Car from Union Station to Bishop Arts District. The Car was pretty. I loved it. The Car was shaking and noisy a little bit. Then it was getting better. When I arrived at the Arts District Area, I missed the car. When you are going to Bishop Arts District from Downtown, you can use this street car! read more

DART train drivers are sadistic. They park at various stations on their route - remain stationary for extended periods - leave the doors locked while passengers walk up and down the platform pushing every " open door' button on every car - they keep doors from engaging, minutes pass, more minutes pass.... Train pulls away and driver waves goodbye to everyone on the platform. Not an isolated event. read more

If you're in Dallas and I'm in Dallas then let's hook up and you can enjoy the D-Link. Or rather you don't have to ride the D-Link because I can drive you around. But if you do use the D-Link you'll be moderately satisfied, sort of like you would be in Los Angeles. It's not a bus city at all. Sprawling and suburban and with several centers (FTW, Arlington, Dallas itself, Plano), but they make an effort. Not a great effort but an effort. D-Link buses by Dart. It's a pretty good service but the best part is that they are bright pink and bright yellow and you can't really get better than that. And if you get sick of it then check out my D-Link instead. read more

Dart - I have your d link right here - Public Transportation Near Me - Dallas, Texas

It serves it's purpose, paratransit used to be free for the disabled person, and 3.00 for a guest, now the handicapped has to pay 3.00 as well, total crap considering its 2.50 for a single way ride on the regular busses , just fleecing the needy, it's disgusting , and still make it hard by requiring 24 hours when there's no way to know how long a dr appointment will last. It's sad they want to be seen as helpful but they clearly aren't. read more

I have been taking the bus regularly for the past year. Tonight was absolutely the worst bus riding experience I have ever had. A heavy set older African American bus driver that worked this evening on the 207 bus line route at approximately 10:30 pm deliberately slowed the speed of the bus to no more than 20 mph despite no red lights, traffic, etc, just so he could prolong his conversation with a random rider. He proceeded to scream at the top of his lungs chatting with this person which just made my ride that much more unpleasant. After working an 8 hour shift, I wanted to get home quickly. I did not want 8 minutes added to my commute time so this selfish individual could scream at the top of his lungs conversing with a passenger while going a snail's pace for no reason. I actually had to exit the bus early and take a longer walk home because he had the audacity to keep the bus doors open when his preferred rider requested a stop request while yelling conversation to this passenger exiting the bus DURING A GREEN LIGHT while stopped. Totally unacceptable. read more

For those if you complaining you truly don't understand what a life as a bus operator is like. We have many things on our mind and the main one is safety and traffic. Some operators are not always agreeable but for the most part we are ALL trying to get you to and from your destination safely. Thank you for riding DART. read more

The city of Dallas relies more on cars so the trains arnt heavy funded and homeless people sleep at the stations but do have a police presence so safety wasn't really a concern just carry pepper spray or knife read more

they are more expensive the Houston and San Antoni. lets just start with the buses first. the worst hours late the customer service reps can't "never track them ". I was 2 hours late to work because the bus never came. the train this morning was 30 mins late going downtown. Dart keeps going up on prices but the drivers don't care. Or they sit at the stations as long as they want because they know they won't get penalized for it. The only time they do what ls needed is when the Corporate or CEOs come down and actually ride on the bus for a few minutes. Then that's when they're on time. The buses break down multiple times sometimes there's no air. We are just paying our money for horrible transportation. Some people don't have a choice but to ride the bus and train and it's sad that the higher up doesn't care to fix the problems after all the complaints. read more

Enhanced service? Thinking the Let's Cut a Route Team did not consider seniors in a food desert.. a smaller vehicle? D-Link? No. Called and asked why. Currently, no response. In addition to Handi Ride.. The DADS is now DFW Area Dept of Aging offering DallasRides and it's free, thru Lyft. AARP is Cowboy Cab~ with no discount. read more

D-Link is a free bus service in Downtown Dallas. It will take you on a loop of Dallas to get you to the sites and sounds of the downtown area: the Convention Center, Museums and Arts District, Farmers Market, Deep Ellum and more. On this day, we rode to the Convention Center, Nasher and Farmers Market. Discovered the service while waiting for the DART train and reading the ads and bulletins around the area. Curious got the best of me as I moved to the bright pink Dlink signs to read the details. A few minutes later, a bus arrived and we hopped on. Our driver was very helpful- showing us the timetable and Where the bus stops. The bus was neat, clean and cool (great for that 90+ degree plus TX heat). I plan to use it again. Why the 4? The current tools make it difficult to know where to catch the bus. The signs are small and somewhat unnoticeable in the summer heat & glare. Between my map on the phone and viewing their map on the timetable I was able to get around but while walking to other areas, I saw other locations that I could have used/ stopped off. read more

Dart - Route Map - Public Transportation Near Me - Dallas, Texas

Where do I begin. With the engineers? The planners of this system? The ceo? Did they even think this thru beforehand? Connecting busses are a 46 minutes wait. What's the point of the precious earlier bus. My car broke so I have to take 2 busses and a train to get to love field. None are Connecting without you having to wait a long time. I get paid according to what time I get there. I am suppose to be there by 6am. I am losing out 30 minutes every day. Shorter check. Their driving skills are not that good either. Some speed. Some drive like turtles. Can they stop the bus in time should they have too? I doubt it. Speed kill Do the bus drivers know anything?? 501 beltline/walnut hill asks passengers: do y'all know how to get to N. Lake college- I don't. Called customer service they too have no idea about the bus routes and the city. Food for thought: TRAIN THEM!!! Earn your pay! Do your job! That's what it is. A JOB! For as much as you have to pay, you'd think?!?!?! Bus drivers customer service sure stinks! Can't wait to get my car. read more

I love cities with public rail transportation. It is a major decision maker when I look for places to go for quick weekends when I don't want to have to rent a car and deal with parking. DART gets it done. With very easy and very clean transportation throughout Dallas and its neighboring cities, what's not to love? $5 for a day pass? That's awesome. Maybe the trains could run more often on the weekends (I only caught the one at Deep Ellum by a minute and then the next train wasn't for another 30 minutes!) but that would raise the prices, wouldn't it? One point off for only being at DFW Terminal A. If you have to claim luggage and you're not at Terminal A, it's a serious bitch getting from one to the other. read more

Dart - DART in downtown Dallas - Public Transportation Near Me - Dallas, Texas

See all

I'm not an expert at all when it comes to the Dart Rail. In recent years the only places I've ever taken it are to the State Fair, the Irish Festival and to Richardson for a 5K. All those being special events, and all being with friends, so of course my experience is going to be fun. Waiting on the rail is kind of a beating when you don't really know the schedule, especially when you are ready to get home. I'm sure it's very easy to find out the schedules, though. I'm just lazy. Still it's a good way to get around when you don't want to drive or you're going some place with a crazy parking situation. Big notes of interest are that the Deep Ellum station takes credit cards (Yay!) and the Mockingbird Station does not (Boo!). **edit - I find their website to be sooooo confusing. read more

On the positive side - DART makes it possible to get around Dallas without a car, on a basic level. DART trains go to both DFW airport and Dallas-Love. Bus service to the Oaklawn neighborhood has also improved. However- on he negative side- DART trains, during the daylight hours- trains are about half regular passengers and half dirty homeless people. you should be ok if you sit in front of the train, maybe the first three rows are free of homeless people. At night, almost every body riding DART is homeless.............this is so sad, would more people ride DART at night if there were fewer homeless - or - is DART provided as a service, a some sort of mobile homeless shelter, that is not expected to attract passengers going from point A to point B? Fares are collected on DART buses and I bought a separate day pass for each day I was in Dallas. DART trains seem to be free- or if fares are collected- they are not enforced by fare inspectors. I didn't see one fare inspector the whole week I was riding DART trains. Sunday service is not provided on DART trains going to Fort Worth , for some reason.........which killled my plans to visit Fort Worth on a recent Sunday. I guess this is a way to keep people in Dallas. read more

I'm starting to really like DART. Today (7/18/2014) I discovered the M-Line Trolley. I've been riding DART once a week for the past couple of months. I start at Beltline and my destination is Cedars. Since I'm on a midday ticket, I take advantage of the extra time to explore Dallas. I get off at different stops and wander around a bit before making my way to Cedars. Today I decided to get off at the Cityplace/Uptown stop on the Orange and Red lines. First, a note a bout this particular station: If you like riding LONG escalators, this is your stop. It takes 2 long escalator rides to find the light of day. At first I wondered why they were so long. I wandered around a bit, in the light of day, and then made my way back to the station. This time, halfway down and before riding the second escalator, I saw another escalator going in the opposite direction. "What's up with that?", I thought. So off I go in that direction. When I get to the top, a mystery is revealed: I'm now on the west side of the North Central Expressway (US 75). Cool! That's why the long, and DEEP,escalators. I just went _under_ the expressway! But the fun does not end there. At the DART entrance on the west side of the expressway, I see a turntable for a rail car. I've just discovered one of the stops for the M-Line Trolley, which serves the Uptown Area. Of course I take the trolley for a free ride, and make a mental note to come back and explore this area further when I have more time. Another fun, and safe, DART adventure. read more

See all

I'm so glad to see Dallas is embracing the Dart! This public transit has come a long way in the past several years. Trains run on-time, and often to and from great places around town. Transit fares are cheap, and the trains are well-patrolled and clean. Parking can be challenging in Dallas, and there's so many great places to see around town. Transportation can be challenging, but Dart makes it easy! The lines generally follow the major freeways in town, with stops every few blocks for the train, and every few blocks for the buses. It's easy to get tickets with DART from either the ticket kiosks at the train stations, or on your phone with the app, or just at a bus. The buses get packed, but they're still safe and clean. The stations were clean, and well lit, and felt safe. The transit info has all been programmed into Google Maps, so you can see real time info on where the bus/train is, and when it's expected to arrive. read more

I will not lie today October 5, 2023 I got my truck stuck in the stupidest possible way you can imagine over here off TI BLVD and Restline rd i stopped both sides of the track thankfully the trains stopped and the lady that first showed up was a little rude but I completely understand why she would .but everyone even the lady was very nice and im surprised all i got was a ticket i just felt horrible for stopping everyone this morning on the dart wasted the workers times and i feel even worse that i didnt catch any ones names, the people working for the DART are bad asses read more