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    FedEx

    FedEx

    (5 reviews)

    I had a very expensive shipment of wine coming from my favorite Italian vineyard - shipping from…read moretheir Chicago center. It was to be delivered on Sunday 8-31-25. I was home all day working on projects. Around 12pm - I got a text that they had attempted to delivery but no one way home. They left a doortag on my gate (I live in a Condo complex) - I called customer service, they said that it would be delivered on Tuesday (Monday being Labor day) 9-2-25. I said that wasn't the point - I wanted to ensure the driver read the delivery instructions that are on my FedEx account, which included the gate code. 9-2-25 - same driver, same result. I called again, I was ASSURED it would be handled. 9-3-25 - same driver, same result. I called again - I got a 'supervisor' who asked if I wanted them to have it taken to a FedEx facility near me - I said at this point, at least I would have it! They came back on and said there were no facilities near me. I live in Dallas, in the heart of the city - there are at least 5 facilities within 2 blocks of my home. She asked me for the address - to THEIR facility!! I looked it up online and gave her one. She gave me a confirmation number and said it would be done. 9-4-25 - same driver, got a text saying it was being delivered. I went to the gate and met the driver who was delivering a package for another resident, and had the code. I asked him if he had my package, he said it wasn't on his truck, but he would bring tomorrow. I called again. Got a different 'supervisor' who opened a support ticket. Said he would call me - no one did. 9-5-25 - nothing updated on my support ticket, but I got a notice that the driver needed more information. I AGAIN called and got another 'supervisor' who stated that they couldn't deliver after 3 attempts so now I have to drive 25 minutes to their delivery facility and pick it up myself!!! WORST delivery service EVER!!

    I ordered wine from "Splash Wines". It was shipped by FedEx; I was given NO notice that it was…read morescheduled for delivery on 9/19, consequently, no one was home to 'sign' for the delivery, so it was put back on the truck. There was NO notice of attempted delivery by edEX. I received an email stating, "delivery will be made on 9/20, by the end of business day". I canceled many appointments, in order to remain at home to accept delivery; by 10 P.M. i decided, they weren't going to make the delivery. This morning, at 7:30 a.m. I received an email that said, "Sorry, we ran into some difficulties yesterday, delaying your delivery to 9/21. Delivery is scheduled between 9:50 a.m. and 12:50 P.M." It is now 1 P.M. om Saturday 9/21...STILL NO DELIVERY!!!!!!!!!!!!!!!!! I would suggest, DO NOT USE FedEX, EVER! Place your deliveries in the capable hands of United Parcel Service!

    Estes Forwarding Worldwide

    Estes Forwarding Worldwide

    (8 reviews)

    I purchased a smoker at Sam's Club. It was shipped with EFW. The shipment arrived the destination…read moreCity (my location) 10 days ago. ESW missed 3 scheduled deliveries. The tracking on the website is meaningless and what you see is not what you get. The customer service representatives don't have any updates and the local delivery crew never calls back as promised. There is a major disconnect between the different branches of the organization. Emails to this organization requesting status update are not responded to and even when we escalated the case, the customer rep indicated he cannot do anything about the missed delivery windows. After wasting 3 days for 3 delivery schedules, (no one showed up and no one called )i contacted Sam's club and was able to cancel and get a refund.

    So very disappointed in this company. Ordered a large safe from Walmart.com which couldn't be…read morepicked up at the store--it had to be delivered. Estes was the company to deliver it. It was estimated to be delivered on 7/17/18, but came a day early. Walmart said that they would bring the item inside, but they wanted to leave it at the first dry spot past the road. They were supposed to come back after getting new directions from their dispatch, but didn't show up the next week. Instead, they called a day after it was to be delivered to schedule delivery. I made appointment for the next week but they were again a "no show". When I called them at the number they called me from--the same one I scheduled the delivery from the previous week, they had no knowledge of the item and said that there was no delivery promised. Horrible.

    Aviall - shipping_centers - Updated May 2026

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