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    Aveda Institute Phoenix Salon

    3.8 (173 reviews)
    Open 9:00 am - 8:00 pm

    By appointment only

    Services - Aveda Institute Phoenix Salon

    Haircut

    Nail fill-in

    Toe nail fill-in

    14 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Recommended Reviews - Aveda Institute Phoenix Salon

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    Reviews With Photos

    The "balayage" done by Kayla
    Selina H.

    The photos below are the of the "balayage" Kayla did in Dec 2021. I already had a very nicely grown out balayage that I've been doing for years and this all went out the window when I trusted Aveda Institute. If they royally screw over your hair too, just get the refund and don't let them try fixing it. Please! It's been 3 years now but I'm still suffering with the atrocious botched dye job Kayla did with my hair - and the absolute and utter worthless "instructor" that is Terri. Apparently I was Kayla's first balayage but no one told me. It was an evening appointment and NO ONE came to check on her to realize she was adding foils bleach to every. single. layer. on my head. Then had to rush the other side bc it was getting late (she's brand new and was of course moving slower) We go over to tone and Terri wouldn't let me tone long enough bc they were closing. So not only do I have a very clear straight line between my natural dark hair (thing perfectly grown out 6 month roots), but now it's still orange bc I'm not done processing, AND I leave with a wet head in December. When I went home to blow dry I was in tears. Heart broken. Furious. Kayla even sent me voice messages realizing her technique error and offered for me to come to her house to get it fixed. I was not comfortable with that bc she clearly needed more guidance. I did go back to the salon to give her the chance to fix it (it is a learning institution after all). I was there for no less than 12 hours. She did a good enough job to make it normal again but no where near acceptable in the long run when I can STILL see the botched job she did almost 3 years later. To top it off, they added Demi permanent low lights, then another "teacher" came up and started doing permanent so that was another area they weren't aligned. After all this, they again toned and washed my hair then wanted me to leave with a wet head!! Still December late at night - NO WAY! A new teacher came to help and curled my hair too to try making it right. Please please be cautious going here. I should add, a couple weeks prior to my balayage appt with Kayla I had a cut with her (also her first customer cut that she told me after). During this simple cut she did go get help which is great, but each time one of the teachers had conflicting strategies and said "no, you need to do it this way". As a customer that is unsettling and embarrassing. As a student learning I'm sure that's very confusing. HORRIBLE TEACHING METHODS WITH NO REGARD TO CUSTOMER EXPERIENCE. As I was leaving that night I heard Terri badmouthing another client while scolding another employee. Truly disgusting behavior . If I could give no stars I would. Finally, Kayla was a student, I get that. But she needed a whole Helluva lot more guidance.

    Samantha G.

    Amazing service not only in the chair but even at the Front desk! Ended up with a slightly different outcome than I went in wanting but i quickly realized the style I thought I wanted, didn't suit my face. We changed it up a bit and I loved the end result!

    Full aveda line
    Eva G.

    Aveda institute offers full service salon amd full line of Aveda products. Be aware this is an Aveda beauty institute the stylist and service providers are students well guided by fully licensed professional instructors. The students are highly trained in the "Aveda " way. If you're familiar with Aveda's strong belief , high standards levels of products and professional knowledge and the Aveda etiquette of service. Youll love it here. Same Aveda service and products discount price. Be patient and make the time its worth being a part of an Aveda's institute experience.

    Lindsey S.

    The educators are great at giving the students the confidence they deserve. Brandi Whitlow gave me an awesome experience! Go see her before she graduates and is out crushing the industry! I transitioned from platinum blonde to natural growth with the perfect blonde that was not bracy or platinum. She was able to take the different examples I gave her and turn it into exactly what I was envisioning! She respected me wanting to keep my length but also needing a good cut. I don't know how she did it all but she killed it! I'm one happy Momma!

    The strand they sent me out with. Avoid this school at all costs.

    To be honest, if I could leave no stars I would. I was a regular Aveda salon and school goer before this but I will not be back. I went in for a "glossing" treatment (toner). My hair was fairly complicated and instead of telling me they couldn't do it, they said I could reschedule a partial highlight and decided to do a strand test. Afterward, the end of my hair turned green. TWO DIFFERENT TEACHERS came to look at it and literally walked away. One just said "No" and left. So then I'm like, "So you're going to send me out w a green strand of hair?" Now I'm talking to just the student (who was so so sweet by the way and not the problem at all) because the "educators" abandoned us. She said she could put a brown dye over my hair but I just wanted to get out of there at that point. I was cordial throughout my visit, even though I was very frustrated. I let the student know that it was not her fault and that she was a gem. This was one of the worst customer service experiences of my life. Aveda lost a customer today. Save your time and money for an actual salon. These women treated me as if I wasn't worth their time. Good riddance; I will never be back.

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    3 months ago

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    23 days ago

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    1 year ago

    Mira did a great job with my scalp treatment + blowout! She made my long locks look luscious. Thank you!!

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    2 years ago

    Alyssa Chavez is amazing, I went in for a hair treatment and my hair looks so good. I would definitely recommend booking with her!!

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    3 years ago

    Kennedy is who did my facial and it was amazing! I am definitely going to return soon!

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    Page 1 of 5

    Ask the Community - Aveda Institute Phoenix Salon

    Review Highlights - Aveda Institute Phoenix Salon

    I got a facial this afternoon from Nicole P and she was absolutely fantastic!

    Mentioned in 2 reviews

    Read more highlights

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    I could not be happier as a regular client at SkinFIT! If you're looking for somewhere to love and…read morecare for your skin on a regular basis or even just a wonderful facial treatment on the occasion - this is your place! All of the lovely ladies that work across both locations are fabulous but I see Shannon (rockstar!!!) on the regular. I battled acne for the better part of 20 years and now that my skin has moved on from that - I'm focusing on improving tone, texture, hydration and aging. Shannon works with me to design a plan specific to my needs and goals and my skin is looking its best ever, even at 37! My personal favorites when I want to relax and see lots of glow and plump are the Oxygen Glaze and SkinGym facials. My most frequent facial is a customized chemical peel to address my own needs of improvement. Sometimes we go deep and I get lots of shedding while others are more gentle with minor flaking BUT ALWAYS gorgeous results after. I'm about to try the Glacial Skin Facial this week and am so excited! Ultimately, I'm so happy I found this place and continue to see results after each visit. I've also really enjoyed getting to know the brands they use and sell. Adding some of those products into my daily at home routine has made a huge impact! No matter your goals to get to glowing skin - this is the place to be!

    This is literally THE BEST spot for facials! I love seeing Dani for the glacial facial. My skin has…read moreimproved so much since going to skinFIT & I'm so thankful for Dani going above & beyond for me!!!

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    Wonderful customer service, lovely and relaxing ambiance along with super knowledgeable massage…read more therapist

    I received a SpaFinder gift card, and found Sonoran Serenity Spa as a place that accepts the card…read more Be wary of purchasing this card for folks. It seems like it has many caveats from places that accept it. You can only use it for full-peice services, and you can't book a package of services or seasonal specials. The shop was comfortable and very hippie inside. A bit too many chotchkies for sale inside, but retail is necessary , I realize. The music was a little too crazy and loud for me. Everyone was very nice, and though you can purchase a membership, I loved that it was very low pressure. It actually seems like a good deal that your services can be rolled forward, and can be combined for a larger service. I'm just not a subscription person. I booked an hour massage and a facial. The facial was very thorough and relaxing. The massage was also great, but ended really quickly. When I got dressed and walked to the desk, the gal apologized, as she didn't realize that I had booked an hour. She said I could go back in and get another 30 minutes, but I was already put back together. No thanks. As I checked out, I was also given a cute little facial gift bag, with a nice smelling cleanser, toner and moisturizer. Nice touch. I had a decent service. I'm on the fence about this place. Give it a try though. Better than any local chain.

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    Sonoran Serenity Spa - Couples Massage

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    Philosophy - amazing grace

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    I used to love Philosophy, until their customer service (CS) dismissed me over the phone and never…read moreresponded to emails at all. I'd been a customer since 2002, especially since "When Hope Is Not Enough" is my #1 product which I haven't been without since c2002/2003. I had almost 7000 points saved to my account and they deleted all of them because I wasn't ordering often enough (they ignored my purchases from QVC and Ulta during the necessary time frame). When I contacted CS they brushed me off and were of no help. After waiting a few days I decided to send emails (2) to their CS email address but never received any response. I also sent a message via Facebook and haven't received a response. I'm a single Mom working in disaster recovery and crisis management, I've been a bit busy this year and didn't have time to worry about my lousy Philosophy points. They don't care that I've had a pandemic to worry about while taking care of my child, they've proven they only care about making money and screw the customer. Well, they've lost this formerly loyal customer!

    I was in need of a good facial cleanser and stumbled upon this Philosophy location while strolling…read morearound the area. I love that it's small and intimate, not too overwhelming like some stores can be. The real stand out reason for my 5 star review was the sales person who helped me with everything. I wasn't able to get her name, but she was so nice and helpful with explaining everything and recommending her suggestions. She recommend I get the holiday set instead of the normal cleanser by itself since it was on sale and a better value. She also hooked it up with a bunch of samples. Truly outstanding customer service & care! I can't wait to come back again when I'm in the area and try more of their amazing skin care products.

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    Peach Skin & Laser - Lobby

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    Peach Skin & Laser - Waiting area!! They have coffee too!!

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    Aveda Institute Phoenix Salon - hair - Updated May 2026

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