I have been going to DR. Goates and his staff for over 8 years now and have had only exceptional…read morecare. His team has always gone above and beyond to make me feel welcome and comfortable. This will be a long review as to explain the amount that Brandon has done for me would be hard to explain in a small paragraph. I have dealt with dental issues all growing up. My family all has had issues and a lot of it is genetic issues. I use to get anxiety going to the dentist. When I started seeing Brandon 8 years ago he was great at explaining things and making me feel comfortable. I started doing routine dental care because I now wasn't having the anxiety about going in because I could see how much he was helping me. My jaw has never sat correctly with my jaw alignment causing all the pressure to be on my front teeth. Which in turn caused extreme damage and loss of length on my front teeth. Brandon was so patient and thorough through the whole process of helping me decide what to do with my bite. In my pictures I will add to this review, you will see how much my teeth had been damaged over the years with the constant pressure being applied to my front teeth and what Brandon was able to do to create a beautiful smile and set me up in the future with a more stable bite. Brandon was able to do 12 crowns on the top to help build up the back of my teeth and make a more unified smile. Since having them done I have had minimal pain and almost forget that I had them done when I'm even eating. Brandon was very Thorough and he is a perfectionist with his work. I have heard on multiple occasions since having my teeth finished how amazing and natural they look. Most of the time they don't even know what's different which goes to show how natural they look. I love that he made them look so natural. I have had other people reaching out to see where I had my teeth done because they look so natural. I have also met other patient in passing at his office or finding out where I have gone for dental work, give raving reviews of him as well. I can see his staff and how happy they all are in his office and that also speaks loudly to the person he is and the atmosphere he has created. I highly recommend Brandon for any of your dental needs as I have gone through most of them with him and he has always does an exceptional job. I am so thankful when I moved here 8 years ago that Brandon was the dentist I chose. The first photo is of me at age 18 showing you after I got my braces off. You can see that the back of my teeth didn't hit correctly. The second photo is how much they had worn down over the years and were starting to chip off. The third photo is a picture of me before I had all the dental work finished. The next few photos are the after. Thanks to Brandon I now have a full smile and a more stable bite.

Everyone was so nice and helpful, this was my first time going to a private practice for dental…read morework and Dr. Van Dyke is seriously the best, I will never go to a PDS office ever again, I will recommend this practice and Dr.Van Dyke to any and everyone!

love the environment! front desk was more than helpful very big thank you to chloe!!will definitely…read morerecommend this office.

If I could give 0 stars I would. Absolutely idiots. It was like speaking to a brick wall. I…read moreinitially sent an email with my daughter's x-rays attached to ensure that they provided the correct service from my daughter who is experiencing tooth pain, as I did not want to waste anyone's time and efforts. They ensured that they could. I followed up via phone the same day to again ensure that we were on the same page and that they could provide the correct service for my daughter who is experiencing tooth pain. They again stated that they could and scheduled the appointment. They call me the day of the appointment, a week later, to inform me that they made a mistake and cannot provide what my daughter needs. They said that all they can do is take x-rays and provide referrals. I already have the x-rays and THEY were the referral. Also, how is that service providing my daughter will any type of pain relief that we discussed via email and via phone prior. Their exact words were that "no one is perfect" and that there "is nothing they can do about it"! Mind you this is after I have already requested time off work and have been telling my daughter for a week to just hold in there because the dentist would be seeing her soon. ABSOLUTE IDIOTS!!!! AVOID THEIR STUPIDITY AT ALL COSTS.

I have neglected seeing a dentist for quite some time because I have an awful fear of pain due to…read moreextreme cold sensitivity. I had a favorite practice I went to in Illinois and I would travel there for my care until the practice was finally closed due the practice relocating out of state. I tried a different practice in Gilbert over a year ago and had an awful experience. I was talking with someone about my dilemma and she highly recommended Serenity Dental - so I ripped off the band-aid and gave them a call. Whenever I would call any other practice I was always told my asks were not feasible. My ask was: Warm or room temp water rather than cold, 4 shots of novacaine, the use of the Synapse Dental Eraser (and nobody has this tool - but it is truly miraculous at blocking out pain). In the absence of the dental eraser my ask was to add Nitrous (laughing gas) in addition to the warm water & novacaine. I was told they don't typically warm water ahead of time but they would do so for me and I was also told that the novacaine & nitrous was totally doable. I went in for my initial visit and got my teeth cleaned, x-rays, etc. Everyone in the practice was so very kind to me. They really went out of their way to make me feel comfortable and at ease. The dentist even said he would provide me a prescription to obtain the dental eraser so that it can be used when needed at an appointment. I need to go back to take care of 2 cavities & have a crown. This is the first time in a long time that the idea of going back isn't giving me awful anxiety. Jess was the one that did the teeth cleaning for me and she is just a sweetheart. I also got to see Dr. Bhatt to discuss the needed care. He was super kind and really assured me that I came to the right place. So if anyone suffers from severe anxiety like me over dental visits - I would strongly encourage you to give this practice a try. This practice is truly the best - and I already love them more than the other practice I went to back in Illinois for over 25 years. I cannot thank this practice enough for taking such good care of me!

Have been coming here for over 2 years now, Dr. Bhaat and his team are excellent! You are always…read moregreeted warmly, no matter how early your appt in the morning maybe! My husband has been a patient for close to 5 years and has high praises of the entire team, even if it is a delicate operation. The dental hygenists are always very prompt and always do a great job! We have never had to wait for long, before being called inside for the checkup. Every visit is always taken with a lot of care.

Walked in nkthe office with an infected tooth, that had a previous root canal. I knew I needed…read moreantibiotics, perhaps X-rays. I was welcomed into the dental office by two friendly ladies, then escorted into the dental chair! The lady escorting me took x-rays an kept me advised when the Dr. Would arrive. ( I loved the feeling knowledge gave me)! The Dr. Showed me my x-rays an explained my condition. He explained what should be done, why, the effects of following the instruction a the effects of not...! He was very professional, helpful and sincere. This dentist was a keeper In God we trust SarahT

My experience with this practice was fairly positive at first, but it ultimately became one of the…read moreworst dental experiences I've ever had. I initially came in because I had chipped one of my implant crowns and wanted both front implant crowns remade. Dr. Robert Swanson was very casual about the chip and even suggested simply leaving it as it was. I wanted it repaired properly, and he assured me it would be "no problem." He also told me he worked with a great lab and even stated that the lab was "the most expensive in town."... When it came time to remove my original cemented crowns, Dr. Swanson seemed unsure. I even asked how many times he had removed cemented implant crowns before, and he replied, "Not a lot." Despite that, the temporary crowns they placed were excellent. They fit comfortably, looked natural, and I almost forgot they were temporary. The problems began with the lab visit. Dr. Swanson told me I would work directly with the lab to customize the appearance of my new crowns. Instead, after waiting more than 30 minutes past my appointment despite being the only patient there, I was briefly color-matched and sent on my way with very little discussion. When I returned to preview the finished crowns, they were missing the gum porcelain entirely and were much larger than expected. I questioned the lab because they had color matched my gums during my first visit. After stating it wasn't in the work order, they acknowledged the issue and told me to give them another week to correct it, this was Friday. Surprisingly, by Monday morning, Premier Family Dental called to say the crowns were already finished and ready for placement. That timeline immediately seemed unusual. When I saw the revised crowns, they were extremely bulky. They felt unnatural, interfered with my tongue and bite, and the tooth/gum colors did not match at all. I expressed my concerns before they were permanently placed, but I was told my jaw just needed time to adjust and that I was "hyper fixated" on them. Unfortunately, things only became worse. Within days I developed severe jaw clicking, popping, and discomfort. Over the next two weeks, I returned FOUR separate times for adjustments. Each visit involved grinding the crowns down further until the undersides became uncomfortable yet the problems remained. When I continued asking for the crowns to be remade, Dr. Swanson refused and even tried to tell me I needed a mouth guard for sleeping. During our final conversation, he told me he would not remake them and stated that no one in the practice had the ability or skill set to correct the issue. The practice ultimately refunded the ENTIRE procedure, acknowledging that the crowns would need to be redone elsewhere even though Swanson told me the only way I would get a refund is if I could prove to him I was going to get them re done, which was EXTREMELY unprofessional and unethical to assume I was dining and dashing when they failed me and did terrible work. Since the new crowns were put in I have sought two independent second opinions from other dental providers. Both offices examined the crowns and independently concluded that they were poorly made and would need to be completely remade rather than simply adjusted. Hearing the same conclusion from two separate providers confirmed that the problems were not simply a matter of "getting used to them," but that the crowns themselves were not acceptable and required replacement. As a result of this experience, I am now starting over with another provider and am receiving treatment for significant TMJ symptoms that developed after these crowns were placed. I also received a patient relationship termination letter after requesting that the work be corrected. I would NEVER recommend this office or the work of Robert Swanson based on my experience. What should have been a straightforward replacement of two implant crowns resulted in repeated adjustments, a complete refund, ongoing jaw problems, a very trusting relationship tarnished and the need to have the entire treatment redone elsewhere.

Front desk lady Carmen isn't any help whatsoever.And is kinda combative and short over the phone…read morewith no solution and just repeats the same information. Imagine asking a dental office that runs 1000's of insurances what options would work best for your treatment plan and they won't give you an answer other than to go online. As if I haven't done that myself. Only thing they do is offer there in house system they make more money on. Predatory practice who doesn't care about your health. Pretty simplistic question to answer someone struggling with finances. Steer clear of you have AHCCS INSURANCE bc they'll treat you different then there other patients and rush you out the door. Couldn't even manage to email me my referral. Everything by paper here. Old age. I'll be switching primary dentist.

The staff here is incredible! My kids even like going here, which is awesome. I can't help but…read morebring treats for the staff now. They're very warm and friendly.

This review is coming from someone who dreads going to dentist bc of my receding gums. If you are…read morelooking for a gentle, knowledgeable, kind, professional dentist look no further. He has an instrument called "the wand" vs a syringe that does an even better job at delivery of numbing medication. I travel from buckeye to Mesa to get my cleanings. Absolutely worth the miles. He's taken excellent care of my husbands teeth which unfortunately require much work. The hygienist I've been assigned to is brook and she is very good as well. Really no need to look further. Get over your anxiety and book your appointment.

To my service members: YES, THEY TAKE TRICARE Anyway, I just…read morewanted to say I am a fan of this place. They were honest, transparent, and went the extra mile to accommodate me. I could not proceed with treatment until I signed an estimate and gave verbal permission. Shout out to Isaiah, Siria, Vai, and Dr. Cutler for being amazing. Thanks to such a wonderful experience at this dentist, this will be my dentist from now on and I actually look forward to going to the dentist now.

Absolutely do not go to San Tan Dentistry. Their office is careless, unprofessional, and shows zero…read morerespect for patient privacy. My private account information was shared with someone without my consent, a clear HIPAA violation. They also failed to notify me of a $600 balance from my deep cleaning on November 5th i only found out over a month later, completely blindsided. Communication is terrible, billing is sloppy, and their staff seems more interested in excuses than in protecting patients. I expected professionalism and privacy, and instead got negligence and disregard for the rules. If you care about your privacy, your time, and being treated with respect, stay far away from this office

Love this dentistry; Dr Thomas & his staff are outstanding. My hygienist Veronica is top notch. I…read morehave very sensitive teeth & Veronica is so gentle with me. Cannot say enough positive things about this office. I refer all my friends & neighbors and everyone agrees they are the best!

Went in at 8:40 am for routine cleaning and evaluation of cracked molar. Got a same-day crown and…read morefluoride treatment and was on my way before lunch. EXCEPTIONAL DENTIST and Hygienists! Great service! I highly recommend this group. They are all at the top of their game!

Excellent care, friendly staff Nice office environment…read moreTop of the line equipment Been coming here more than 10 years