Kolton @6497 was professional and courteous with my wife and I. He educated us on batteries and…read moreproper auto maintenance for our vehicles. He treated us like family. He also called us by name.

I purchased a battery less than a year ago, but it is now dead. After bringing it to a mechanic, we…read morediscovered that the battery isn't functioning at all. We've been jumping it for a week, but it still won't hold a charge. The store where I bought the battery hung up on me and is not honoring the warranty. I definitely won't be using this company again.

Sidney at the Kuykendahl store is the best! When I arrived, I announced I didn't know what was…read morewrong with my vehicle, but it was having difficulty starting. He was quick to check my battery and said it needed to be replaced. Within 15 minutes my battery was replaced and I was on my way. I couldn't ask for a more professional and kind man. Thank you, Sidney!

Dude. So I'm in need of a battery and i already been to 2…read moreauto zones and an O'Reilly so I'm hoping this place has what I need. I was helped by Ellen and she was literally the worst. Bad attitude, not helpful, obviously wants to be home. I ask questions, she answers like I don't know what I'm talking about. It's sad because usually O'Reilly is usually our go to auto store. This one isn't the one for you if you value customer service. And it's funny because she answered the phone "this is Ellen" but her shirt says "Sally"... ‍

Great customer service! I was helped quickly and worried how I was going to fix my blinker because…read moremy husband is gone for several days, he found me the part and I thought I would have to pay a local shop to change it because I don't know how, but Jody offered to change it for me at no cost to me all! I was so grateful! Thank you again Jody!

Came here to get my battery checked and replaced. Andre, one of the workers here made the process…read moreso easy. He went over prices of batteries and gave me his expertise advice on which one to choose. I really appreciate him and the team here at AutoZone.

Schedule your appt. for quick service. I live in the Heights, Firestone at the corner of Houston…read moreAve. will literally take half a day or more for an oil change. Firestone in Rice Village will also take half a day or more for a Scheduled oil change. We decided to come out into the country and schedule a 10:00am appt, oil change. This location had our car done in under an hour, amazing. We are coming back despite the drive time and distance from home.

Had an appointment on 6/2/2026 at 10am to get rear ended checked for rattle noise and was told it…read morewould be looked at around noon. Called back at 3pm for progress and they were just getting it into the shop. Drove to the shop around 630pm and I see my car parked in the parking lot, no call on the status or that it was ready. I'm furious at this point. Advisor told me it was a dust deflector bent, however in later days and weeks it was the shock cap loose, thanks for not finding the problem professionals, never again. Do not go here for expert work

I can't say enough good things about Cornerstone Collision in Conroe. From day one they were…read moreprofessional, on time, and kept me updated without me having to chase them down. That alone sets them apart. What really impressed me was how they handled the insurance company. They didn't just go along with whatever was easiest. They actually advocated for me and made sure the repairs were done the right way, not the cheap way. You can tell they know what they're doing and they care about doing it ethically. The finished work looks great and everything was completed when they said it would be. Overall, just a smooth, honest experience. I wouldn't hesitate to use them again or recommend them to anyone needing collision repair.

They did and amazing job installing a dash camera on my personal vehicle! They were efficient,…read moreclean, and professional. Hope to be back soon!

The license plate on my rental car was literally hanging on by a turn of ONE screw. Stopped in for…read moresome help. He came out, took a look at the situation, and said, "I'll be right back". Came back and tried a screw he thought would work. Then he discovered the whole mounting bracket was very loose. He went back inside and came back just a couple of minutes later. Within 5 minutes he had tightened the bracket, tightened the original loose screw, and found a properly sized screw to replace the missing screw. AND he did it all for no charge! I gave him a little something anyway primarily because of his attitude and courtesy. I don't live near this store at all, but if I did, this would be my "go to" auto parts store!!

Always a friendly and usually knowledgeable staff. If they don't have something in stock they guide…read moreyou to a location that does or has it delivered from their warehouse

I called to get an estimate on my diagnosis i got from another mechanic place and i had got an…read moreestimate from 4 previous mechanics and Tom was the only one who cautioned me about working on my car based off of someone else's diagnosis. Due to the other place may have missed something so I did appreciate him for that so i went ahead and chose to trust him to not scam me like other mechanic places have. I'm so glad i did after he checked my car he brought me back to show me the part the supposedly needed to be replaced and he showed me that it worked PERFECTLY. He told me the piece that actually needed to be replaced. Thanks to trusting my gut and Tom i saved $700!! I was so thankful that i bought him and his team cookies! Thank you guys :)

The kid took his car over to get and oil change. There were some issues that required a monetary…read moreoutlay for repair. This was not due to anyone's fault but the technician who worked on the vehicle and is no longer employed at the shop. I was met with absolutely no resistance to the claim and both Thomas and and the owner showed great integrity. I will be sending the kid back to the shop in the future. They've earned our trust. Things happen. It is how you deal with them that makes your mark in this world. These gentlemen made a lasting impression. In fact, it was a teaching moment for the kid to learn how to conduct himself professionally, honorably and with integrity. Our military will be lucky to have him.

We found a used 2014 Lexus IS 250 online. It had the picture, the VIN, price, mileage everything. I…read morecalled about it and spoke to the salesman. The salesman came out with a piece of paper with a higher price than what was online. I went back to the website that I found the car on and took a screen shot. I showed it to the salesman and sent it to him via text. I drove over 2 hours to get there. We were at the dealership when it opened. The price online showed $14,675. The price they were telling me was $15,125 +TTL so around $16,000. They wanted me to give them more money I told them $15,000 out the door. I stuck to my guns and each time he came back asking me for more I did not budge. I told him $15k was fair and if they wouldn't sell it for that price that we could go somewhere else. I asked if they were willing to lose a sale over $500 and he said we have a deal. There is no warranty. It's as is. I did get a nice car at a good price but dang. Stop being greedy. The finance guy was great. Paperwork was done very fast. I had my own financing already. We left and everyone was happy.

I recently visited Northside Lexus to support my sister-in-law with the purchase of her new Lexus…read moreSUV...and once again this dealership proved why it's one of the best in the area...she was helped by a fairly new agent...Mr. McRight...and he did an outstanding job from start to finish...he took the time to show her the exact vehicle she was interested in and walked her through all the features with patience and confidence. After the walkthrough...she took the SUV for a test drive and loved it immediately...since she already had her financing in place, the entire process moved smoothly...she was in and out in less than two hours...which is impressive for a car purchase. I've always liked this location and even bought my own Lexus here...so it felt great to see the same level of professionalism and customer care still going strong. If you're in the market for a new vehicle...do yourself a favor and check out Northside Lexus...you might drive off in your next car!!!