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Pronto Inspection

4.5 (2 reviews)
Closed • Closed

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Car inspectors

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Doggett Ford - 2025 Ford Explorer Platinum

Doggett Ford

(60 reviews)

Hidden Valley

Let me start this review by saying that I am satisfied with my car that I purchased from them. I…read morewas able to get a limited edition of a preowned Explorer 2023. Let me also include that the salesman that I dealt with were very pleasant. They answered all my questions which is honestly to be expected from any salesman that is worth their salt. I don't think there's a such thing as a rude or stoic car salesman. However, I purchased my last Ford from planet Ford, so I was accustomed to a superior standard of service. Here are all of the things that I hope they can address and do better for the next car buyer. Wash and vacuum the car. Don't let a buyer drive off the lot with a dusty car. Make sure all of the caps are in place. I had to bring my car back because it was missing a seatbelt cap and a tow port cap, and a missing rug. And when I brought my car back, they kept it for a week to address a mechanical issue. They did give me a loaner car, but when I picked up my car, my car was even dirtier than before with mechanic shoe prints everywhere. It was dusty. And because they had shown such kind disposition about them, I didn't want to complain. Make sure a new vehicle has all of its carpets. I left a lot a second time with a missing passenger seat floor carpet.. my salesman said that he would purchase one for me, but again it's an inconvenience for me to have to bring it back once again. He also said that he would wash and detail my car for me, which is nice but again, an inconvenience. I should've had all of these things in place from the start. Sidenote, I did let my salesman know that my carpet was missing from day one , and he never addressed the issue so by the time I came back, they still have not replaced my carpet.

Great staff, huge selection, love doing business with their sales and service department. Their…read moremobile service offering is great!

Pronto Inspection - autodamageassessment - Updated May 2026

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