Korri was so amazing at this location, he educated me on a few things regarding the parts of my car. He was very patient and friendly! Great work korri and kept being an amazing individual!! read more

This lady delivered my auto part, she not getting accommodations for her vehicle and she needs accommodations for her short stature. AutoZone is discriminating against this woman because she's shorter than the average person which is not fair. She's 411 and she can't even get in her truck and they won't do anything to help her and she's in pain every day. A simple fix will be getting a kickstand for the truck so she can get in easily and out.. I hate seeing people that help me suffer. I hate seeing anybody suffer. read more

Been coming here for years for my auto needs. In the last 3 months, I put new rotors and brakes on our 3 cars, which I've purchased from this location. Recently had one set of brakes that was missing some components and Pete heard me out, reviewed the components, and was able to facilitate a return to make it right. I really appreciate the top notch service I have received from Pete, and all the staff from this location. read more

I cannot say enough positive things about this particular Auto Zone. As a single, retired educator, I depend on trustworthy and honest service. Brian and Corey helped me figure out what was wrong with my taillight, helped me find exactly what I needed and volunteered to install it for me. If that isn't top tier service, then I don't know what is. It's nice to know that there are still kind, genuine people ready to help customers like me. Did I mention this was all done on a busy Saturday morning? Thank you Brian and Corey, and thank you Auto Zone! read more

Bought a MotoRad locking gas cap. It doesn't seal properly. I showed the Auto Zone employee a photo of error message on my 2013 Ford F150 that I am fixing up. I wanted to exchange it for a gas cap from a different manufacturer. They only had one cap to fit truck. I tried to return it with my receipt from five days ago as it is printed on the receipt, "If part fails during the warranty period shown on this receipt, (12 months) bring the part to any Autozone store and you will receive a replacement or refund." The manager said on their website that parts must be in original packaging. BAIT AND SWITCH. The manager refused to give a refund without it being in Original Box-Container. Thus, I will be purchasing a lot of parts to fix up my 2013 Ford F150, but it won't be from Autozone. $25 just cost them a whole lot more money is sales. Short-sighted, uneducated people who are will to screw over the customer at any chance. Manager, good luck in life, you're going to need it. read more

AutoZone - Warranty?! We don't have no stinking warranty! - Auto Parts & Supplies Near Me - Spring, Texas

Always helpful to my daughter and I when we have truck questions. They even assist with replacing parts if they are able to. Super nice!! Thank you guys! You're appreciated! read more

Good personal service will Plenty of products in stock. Many locations to choose from and they shop parts for your convenience read more

I understand that an auto place is busy on a Saturday but to keep somebody on hold for over 15 minutes and then hang up on them, because who knows, is not good business. I could barely hear the person on the phone and when they asked my name, I had to raise my voice. After being hung up on, I drove over to check on the part that was supposed to be there at 8:00 AM. It was 11:00 and it was there. I proceeded to pick it up and leave. I probably won't be back. I know most times being a woman in an auto place is a downside, but in this day and age, people, or people. have some respect. read more

Good place to check your engine light for free and they will tell you what's going on and print paper out! Good staff and got a bunch of batteries all different kinds and little tools you need to help out !! read more

AutoZone - Auto Parts & Supplies Near Me - Spring, Texas

They were very helpful and kind to my wife. We were visiting from out of town and needed windshield wipers, they helped get the right ones and installed them with us. read more

My car needed a battery. There was a young man named Omar that was there to help the location out. He said he was from the 25325 Kuykendahl Rd Tomball location, but was helping out a short staffed location. He was awesome and very helpful. He was able to check the life of the battery, verify that I was still under the auto-zone warranty, and help replace it in like 10 minutes. Was very friendly, knowledgeable, and efficient. Great customer service in my opinion. read more

Ended up here about 3 times in one day, that's what happens when you are trying to work on a 30 year old car at home. The staff was friendly and helpful and the prices seemed pretty reasonable. They didn't have everything we needed, but they were able to find a part in a store about 10 minutes away so that was nice. read more

AutoZone - Auto Parts & Supplies Near Me - Spring, Texas

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Guys here were great when I came to have the code pulled on my check engine light. Super nice, very friendly and they gave me the print out that I requested. No charge! I would not hesitate to return to this location. The entire staff from when I walked in to when I was helped was superb. read more

Had to get my windshield wipers replaced to drive out to huntsville in the rain, Morgan was very helpful and helped me to replace them before my drive! Super helpful & nice! read more

1. Service - friendly staff at the register. . 2. Price - Prices here are reasonable and usually pretty low. Don't buy car products on Amazon, as you will find it cheaper here. Some products though may be cheaper at Walmart, but Walmart doesn't have the numberof selections as they do here. This is a specialty store. 3. Ambiance - Every Autozone is not arranged exactly the same, but products are often categorized the same, and things are pretty easy to find. If you ever have any trouble, the store clerks are more than happy to assist you. 4. Products - They have a variety of selection for every product you need. Low end and high end products such as air filters for you car. I always find I want here and anything car related, I go here. If your budget conscious, do a quick a search online for the best deals. 5. Cleanliness - not bad, very clean, and very organized. read more

Worst customer service ever. Came in with a receipt and the unopened light bulbs that were sold to me from their recommendation. They refused to refund or give me a store credit for the incorrect merchandise that was sold me. Get a new manager that knows customer service. read more

AutoZone - Auto Parts & Supplies Near Me - Spring, Texas

I am always impressed by the service at auto parts stores like AutoZone, and this location is no different. My boyfriend and I are trying to be more hands on with small repairs, so I have been here a handful of times since we moved to the area a few months ago. I do agree with one of the other reviews that mentioned a longer wait time, but based on the level of attention we receive each time I don't begrudge them that. The store is located in a pretty large intersection that sees lots of traffic, so I try to go off-peak times. So far, they've had every part we have needed and have made good recommendations on our maintanance questions. From a strictly amateur point of view, the selection of products and the knowledge of the employees has been great. read more

Worst customer service lazy manager in duty yelling across the store telling the employee to ask me all this questions instead of coming up to the register unprofessional. Just go the advance auto parts. read more

If I could give this location a 0 start I would but 1 is the lowest rating possible. I bought my battery at this location and when I bought it someone helped me install it. Fast forward 4 months later my battery has been giving me issues and I need to replace it, I come to the location and they tell me they can't help me take the battery out. They hand me some tools and say here you go. This is just terrible terrible customer service, not even coming outside to look and see how they can be of assistance, literally just hand me a few tools that didn't fit and expected me to take out the battery. Next time I'll bring my business elsewhere where employees are actually helpful. read more

I went into this location 3 weeks ago, and yesterday during the storm I had a situation with the wiper wipers recently bought . As soon as I explain the situation to the Staff, they gave me the replace under warranty. The general manager was very attentive and helped me to safe the situation in the storm crisis (literally). This is a a great example on how great customer services means. Thanks to all the team for helped me! read more

This place is like the twilight zone. Think it'll be a quick trip? Think again. Add about 30 minutes to your schedule to compensate for waiting in line to be helped by the dazed and confused employees who don't know what they're doing. read more

Extremely RUDE and INCOMPETENT! Went in to buy 2 shoes and 2 pads for my car. The guy at the register charged me for the parts and then comes back with 4 shoes. When I point out his mistake, instead of acknowledging his mistake and making it right, he decides to give me attitude and tells me he's not a mechanic so how should he know. Ummm you work at a parts store, shouldn't you or the manager train you on the merchandise you're selling? I ask him to get me someone who does know what they're doing. Amanda, who I assume is the store manager, jumps out from behind and rudely tells me he is the only one who will help me. I was so taken aback by the way she spoke to me. So rude and with so much vitriol in her tone! I am not about to spend my money in a place where I am treated so disrespectfulIy, so I tell the guy to refund my money to which Amanda starts ranting to the guy to refund my money and GET ME OUT OF HER STORE. I am blown away at how I was treated at this establishment. Here was no reason for Amanda's cruel attack. I've been to many autozone stores and have always been treated with respect and dignity. Dont know how the owners of this place tolerate having such rude, disrespectful, and incompetent employees. DO BETTER! read more

Jonathan is the best... He has great customer service and very knowledgeable. He helped me identify the leak under my hood. If he is there working I feel better about going. read more

Kudos to my new amigo Corey. He turned what was a crappy day into an actually really nice evening. I'll keep my review short and sweet: Corey went above and beyond to offer terrific customer service. I hate that my battery died and I had to go there, but Corey really stepped up and I'm glad we went. Thank you Mr. Corey! You rock!!! read more

Stopped by this autozone the other day for a new headlight for my husbands vehicle. I was completely clueless. Jeff came out and helped me figure out exactly what I needed, retrieved the correct bulb and even REPLACED IT FOR ME so I wouldn't get a ticket on the way home. Above and beyond "good" customer service. So friendly and helpful. I will be back at this store for all my auto needs! read more

This store is terrible. On more than one occasion I have spent 15+ minutes in line because they don't check anyone out while they research parts for others. I know this sounds odd since they're helping other but no other store completely stops checking out paying customers. I watch 6 people walk out in 10 minutes because of this. Spend your time driving to a different store instead of standing in these lines read more